Right at Home Appleton

Offers Home Care

160 Reviews
Call (920) 335-7130
Right at Home Appleton (920) 335-7130
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Reviews of Right at Home Appleton

160 Reviews Write a review

Home Care Reviews for Right at Home Appleton

May 03, 2022

By Matthew S_1

I am a past client of this provider

They helped with things like making sure that she had breakfast and they did some light cleaning. They provided companionship. I like that they are covering the hours that we wanted.

Provider Response

Thank you for your review Matthew. We really try to meet the needs of the client and meet your schedule. As always, if she wants or needs other types of assistance included or changed during her caregiver visits, please let us know.

April 25, 2022

By Lisa I_2

I am a current client of this provider

It's allowed my father to stay at home. I would probably tell a friend that they are good at communication and they do what they say they're gonna do.

Provider Response

Dear Lisa, Ongoing communications with the caregiver manager and the caregiver (and follow-through on communications) are very important to make sure that both you and your father are comfortable with the care he receives. Thank you for sharing your personal experience with our caregiver team, they truly appreciate the feedback.

April 20, 2022

By Anonymous_5958

I am a current client of this provider

It has taken a lot of the burden off of me. The manager is extremely friendly and we like how the company operates.

Provider Response

We really try to understand the current situation, including what is needed for both the client and the family member in order to create a program that addresses those needs. Thank you for sharing your experience.

April 04, 2022

By LOIS B

I am a current client of this provider

They come and help me with things like chatting and keeping me company. They are likable and they have good caregivers.

Provider Response

Dear Lois, It's so nice to hear that our caregivers are taking good care with you. We try to make a good match with our caregivers and clients. Thank you for sharing your thoughts and experience with us.

March 16, 2022

By Brenda F_10

I am a current client of this provider

The care has been excellent. It helps me on those three days I would highly recommend the caregiver that we have.

March 02, 2022

By Laura K_8

I am a current client of this provider

They keep the client at home where she wants to be. They have been dependable and reliable.

February 17, 2022

By Denise D_8

I am a current client of this provider

They have helped me by taking a way the stress on me and having peace of mind my mother is being taken care of. I like that they are local and they answer my questions.

Provider Response

Denise, thank you so much for the review. I am very glad we are there for her as well, and it certainly helps families as well as her - I know that as an owner and as a daughter!

February 14, 2022

By Beth P_3

I am a current client of this provider

I know that they are there to give her medicine and keep her safe. I like that they are so flexible. Anytime I need to set up a meeting, the caregiver makes it work.

Provider Response

Hi Beth, We are so glad that we can be there for your Mom and by doing so, help you out. That partnership in care is so very important. This is our business and what we focus on doing to the best of our ability. And glad Sara brought smiles:)!

February 04, 2022

By JAN S_2

I am a current client of this provider

I can't get along without them. They help most by providing company for me. They sort of sit in and do what I want. They have suggestions also.

Provider Response

Jan, I am so glad that we are there with you, and please know we are there for the long term... as it has already been numerous years. Things change along the way - what you need us for, but we are always there for you!

February 01, 2022

By Lee S_10

I am a current client of this provider

They are able to grocery shop for my mother, provide companionship, and take her to the doctor. I like how they are very responsive.

Provider Response

Hi Lee, Thank you for your comment about our service. We strive for the best communication possible. And Thank You for realizing how important to health that companionship is... as that is a simple additional benefit to our services. Thank you for your business!

January 25, 2022

By Mary E_24

I am a current client of this provider

The caregivers make sure that the client is showered daily. We really like the caregivers that are coming into the home.

Provider Response

Hi Mary, Thank you so much for the kind comments. I know our Goals is to help you meet your Goals for your father in Care, and helping him stay where he is, while giving other family members a break. We appreciate working alongside family in partnership as well - to share in the responsibility of care. We're always there to do more, if/ when you need it.

January 17, 2022

By Pam G_6

I am a current client of this provider

They offer a variety of different services. I felt that the employees are qualified.

Provider Response

Pam, Thank you for your review. We really do offer a variety of services - from some help where needed, guidance and safety - for some disabilities - to full hospice care. I'm glad we could meet the needs for your family, even if just for a while.

January 11, 2022

By DIANE S_1

I am a current client of this provider

They help me with things like getting me ready in the morning. They get me ready for bed. I really like that they have really good caregivers that are friendly.

Provider Response

Diane, I am so glad that we are there and have made that connection for you, with a number of our Caregivers:) Our goal is to meet your Care Goals, in helping with whatever you need to help you thrive and stay where you want to. Thank you for bringing us into your life to help.

January 04, 2022

By Cheryl F_5

I am a current client of this provider

The care that they have given him is helpful. They are responsive with the care for my dad.

Provider Response

Hi Cheryl, I'm glad that you feel our partnership with you as a family member is a true partnership. It takes more coordination for the best care possible, but that is what we are here for! Thank you for your partnership in care for your Dad,

January 04, 2022

By JEFF G_6

I am a current client of this provider

They help out with a lot, but especially with stretching and other physical mobility things like laundry. Everybody that I've had has been dependable and friendly.

Provider Response

Jeff, Thank you so much for the kind review. I am so glad that we can be there for you to help and have found another nice fit, after Angela was promoted. It's our goal to keep you where you want to be and to help with what you want, for as long as you'd like.

December 09, 2021

By Cindy W_8

I am a current client of this provider

They've made the experience positive by helping me wash the dishes. I'd recommend Right at Home because they're easy to use.

Provider Response

Hi Cindy Thank you very much for your mention of our work for you and your husband. We appreciate so much that we can help take away a little of the stress that comes with challenges. And I appreciate hearing about the ease of scheduling, as that can be so tricky, but I believe we have a great office Team to help.

December 02, 2021

By Brenda V_1

I am a current client of this provider

They help her with daily chores and hygiene. I like that they provide great care.

Provider Response

Brenda, I'm very glad that we are able to help Jean. We've been there a long time, through different needs and are committed to helping her throughout. Thank you for the thoughtful review... we are trying hard.

November 05, 2021

By BARB L

I am a current client of this provider

I have no family around here so they do a lot of different things for me. They give me excellent care. They come when they are supposed to.

November 03, 2021

By Sue S_12

I am a past client of this provider

The biggest thing she needed was the company that the ladies provided. They also did the grocery shopping since I am no longer able to. I liked that they were very efficient and easy to work with.

Provider Response

Sue, Thank you very much for your comments. We try hard to meet the different Care Goals in each different situation, and I'm glad we were able to meet yours. It's so important to have someone there you trust. Thank you for your trust in us!

October 19, 2021

By Katharine "

I am a current client of this provider

My mom is just a tricky person. Her brain works in a different way and she was hoping to get a lot of cleaning done. I think the sweet lady who came thought she would be doing therapy with her. They were trying to find a balance between personal care and needs in the home. They try to be very responsive. I like the online portion of it so I could check to see what services they could offer. They were very understanding of us. When they were there they did the best that they could under the circumstances.

Provider Response

HI Katharine, Thank you so much for the review! We try real hard to provide everything we can for care, and to meet individual needs. Everyone is different and aging is certainly isn't the easiest thing. I am glad you loved the online "Family Room" - a lot of people love that.

October 06, 2021

By Michael T_18

I am a past client of this provider

They spent time with my mother and were a comfort for her. My mom had a really good experience and we have recommended them since then.

Provider Response

Michael, Thank you so much for the review. I'm very glad we could provide the best we can to her and your family.

October 04, 2021

By Carol H_20

I am a past client of this provider

They always had someone there as scheduled and they are willing to do whatever is needed to help my mom or the family. They are very at what they do and they really help families that can't be there 24/7 with their loved ones.

Provider Response

Carol, Thank you so much for the kind words. We strive to provide that connection to care and oversight, as well as companionship to those that need care, even though they may not think so:) We enjoy working in partnerships with families like yours, to complete the circle of care.

September 24, 2021

By Cyndi H

I am a current client of this provider

They have been very helpful and take care of my mother. They have been very good with any questions we had and they help has helped us a lot.

September 09, 2021

By Diane D_18

I am a current client of this provider

It's helped Dad, so he can go do things. I like that they are very flexible.

Provider Response

Hi Diane, Thank you very much for your comments. We are always glad to provide some relief. That is so important for a family caregiver. I've heard that our caregiver, Michelle, is reviving some of the recipes that your Dad so loved, while working with your Mom to make them together. Michelle says that their recipes are a lot like her "farm girl" recipes:) Sounds like they enjoyed a delicious pie, casserole and potato pancakes... when I last talked with her.

September 09, 2021

By CATHERINE S

I am a past client of this provider

I was injured and needed help. I couldn't do things myself. They came right out when I called and the caregiver was always on time.

Provider Response

Hi Catherine, I am very glad that we were able to get you help! And on a weekend call, nonetheless. I am so humbled by the amazing attitude of our professional Caregivers, to pick up and help (even on a weekend start) if they possibly can. I remember the text after the visit - that you felt like a new woman! Just gave me the biggest smile. Thank you so much for your comments.

August 20, 2021

By Robyn G

I am a past client of this provider

It helped me out so much because I had to stay there a lot. All the people were super nice and friendly. They communicated very well and left good notes. Whatever I asked of them, they did.

Provider Response

Hi Robyn, Thank you so much for the comments on our work. We try to be as detailed as possible, and our staff always have wonderful ideas of doing more. Getting to know her as a person is so important in meeting needs. I know our staff wanted to be there even more with your Mom:) Regards, Patty

August 10, 2021

By Sheridah "

I am a current client of this provider

To have people do jobs that I can't do. To have people that will work around my schedule.

Provider Response

Thank you Sheridah, ... it is so important to have someone you can trust to take care of your loved one when you can't. It is important that we are the professionals that meet the needs, during the parts of the days that are needed. Thank you, and, let us know what more we can do. Patty

August 05, 2021

By WILLIAM "Billy" C

I am a current client of this provider

Right now, I'm trying to get an emotional support dog. They should just be open to trying different things to help me out. I don't have a big place, and the caregiver does sweeping and mopping. Sometimes there isn't enough for him to do.

Provider Response

Hi Billy, I am glad that our staff can help you to your therapy appts. and be there for assistance for all things. A service dog would be a great idea for companionship and help in some ways. It is also great to have a dog as it helps get people out of the house, as the dog needs to as well:) Lends for a great partnership...

August 05, 2021

By Dennis B_11

I am a past client of this provider

The services gave my mother company. The caregivers were able to talk to her like friends. Right at Home do everything they promise.

June 25, 2021

By Patti T_2

I am a past client of this provider

My mom is 100 years old and it was hard to assure her about the discomfort of the belt on her seat and they could have been better about making her more comfortable. My mother felt uncomfortable with the caregiver she had.

Provider Response

Hi Patti, I've heard that caregiver absolutely loved going to care for your Mom. I am sorry about needing to use the gait belt, but as a health care company, we need to utilize safety measures for our staff and our clients, to prevent falls when it may be a concern. Thank you for your review; and we'll be sure to follow up on the gentleness and explanation of the reason for things like that. We have appreciated your business.

June 14, 2021

By HELEN J

I am a current client of this provider

My care worker is terrific. She does whatever I need and beyond. They are caring.

Provider Response

Hi Helen, so happy to hear! and yes, so glad that you love that connection with Linda. She is certainly one to make people feel comfortable and tries to do all that is needed.

June 09, 2021

By PETER T

I am a past client of this provider

They do things that I can't physically do anymore. They are friendly and very good at doing their job.

Provider Response

Hi Peter, Thank you for your mention on our services, as well as how they are delivered:). We strive to bring a smile into your home, and our job is to assist with those things that are difficult to do, so that you have energy to do things you WANT to do. Thank you for being a valued client of ours.

May 14, 2021

By David F_12

I am a current client of this provider

They do meal preparation. I like the responsiveness and the caregivers.

May 13, 2021

By AUDREY H_1

I am a current client of this provider

It would be hard to be alone without them. They feed me well. The assistants are on time, they are pleasant.

May 11, 2021

By Brent W

I am a current client of this provider

The most important thing is washing him and bathing him. They need to try to match the caregivers with the clients.

May 06, 2021

By Ann H_20

I am a current client of this provider

They shower and shave him. They work well with him and they are patient.

April 29, 2021

By NANCY K

I am a current client of this provider

It enhances her life. She is enhanced her medical health with good follow ups with appointments and medical care. They make sure the plan of care is followed. They are responsive to our requests. They have good training for their caregivers.

April 21, 2021

By TANI C

I am a past client of this provider

They were there to physically help me. I liked that they are very thorough and kind.

April 05, 2021

By Amy S_13

I am a current client of this provider

They have helped by taking charge and teaching us how to be caregivers. They have taken the burden off of me. I like that they found us help right away when we were desperate.

April 05, 2021

By Neal B_1

I am a current client of this provider

They have helped us the most by being there when we need them. I like that they seem to be on time and doing what we expected them to do.

March 03, 2021

By Rick M_5

I am a current client of this provider

They make sure that he gets exercise, and that he gets a shower. The care has been pretty good, the caregivers seem to be confident.

March 02, 2021

By Anonymous_4592

I am a current client of this provider

They are help mates to me but they need to be trained better. I really like the people.

March 02, 2021

By ANTHONY "Tony" S

I am a current client of this provider

They watch over me while I am in the shower. They assist me. I like the caregiver, I was impressed with them.

March 02, 2021

By Chris D_9

I am a current client of this provider

We have had up to 7 caregivers in a week. They can have more consistent caregivers.

February 22, 2021

By Debbie J_3

I am a past client of this provider

They cleaned for her and they ran errands. I liked that they tailored their care to her needs.

February 10, 2021

By Kathy R_19

I am a current client of this provider

They have given me some relief and got rid of the worry that I have. I know that the client is safe with them. I like that they work with us and they work to get the hours that we want with our caregiver. They get to know the client well and work with what she needs. They also fulfill our special requests when we need them.

February 05, 2021

By RICHARD C

I am a current client of this provider

They help by just being there for me. They are there for me and I just miss companionship.

January 06, 2021

By CARL B_1

I am a current client of this provider

He is real happy and they help him with getting him in the shower. Everything is being taken care of here so that makes things easier for us since we are both elderly.

December 18, 2020

By DIANE S

I am a current client of this provider

They really care if something is going on with me. They are very concerned about me and how I'm doing. I get a call every week from them to see how I'm doing.

December 17, 2020

By Ann S_18

I am a current client of this provider

The agency could improve by giving me a heads up as to who is coming for the week. The caregivers should just do the things that they see that need to be done. The caregivers that the agency have are nice and if they don't work out the agency finds somebody that will work better.

December 08, 2020

By Anonymous_4286

I am a current client of this provider

They make sure that someone is there to help. Some days they cancel service in the mornings and they don't have a replacement.

December 08, 2020

By Oliver K

I am a current client of this provider

The obvious thing is what I engage them for, the assistance for my spouse and her care. For the caregiver she is qualified and does an excellent job. I like the feedback that they do. Since we are now under the long term care policy they do a good job of letting us know what is going on.

December 04, 2020

By Mike G

I am a current client of this provider

They're taking care of my dad on a daily basis. The caregivers are very friendly and respectful. They give him a better quality of life. They're very easy to work with. They take good care of my dad.

November 25, 2020

By Kelly O

I am a past client of this provider

They needed to send people who were properly trained so we didn't have to be here with them. Some of the people were excellent and others were brand new. We've been trying to get reimbursed with insurance. We had one night where we had one caregiver who was unqualified to be here and my mother in law fell, ripping her catheter out. We were still billed to pay for her even though she didn't do anything for her shift and sat in her car smoking. I don't think we should have been billed for her visit. When that catheter had to be reinserted, that was the last time she spoke because it was so traumatic. She ended up passing away this Sunday.

November 25, 2020

By BETTY K

I am a past client of this provider

I needed help when I got out of the hospital, not 2 weeks afterwards. The initial communication could be expanded. I called twice before I actually engaged in the system.

November 21, 2020

By Kate B_3

I am a current client of this provider

They have made her life easier by just being there. I would like to see communication and scheduling improved.

November 19, 2020

By Dean L_2

I am a current client of this provider

I don't have to worry about what's happening when I'm not there, because of the care he's receiving. It's very individualized. They do whatever the client asks.

November 05, 2020

By ROBERT "Bob" O

I am a past client of this provider

They showered him. They transferred him from the bed to the wheel chair. They were very good with the communication. They made sure someone was always here.

November 05, 2020

By Casey H

I am a current client of this provider

The respite care has helped. They do all of the care that is needed for my dad. I like that they're pretty good at communicating and checking in on people.

October 31, 2020

By Krzewina

I am a current client of this provider

RAH has been very helpful with the care of my mother to be able to have stay at home verse the alternative. the caregivers are very friendly, helpful, patience, and understanding the needs that are asked of them to do regarding the care of my mother ..

October 12, 2020

By HERBERT T

I am a current client of this provider

They do the things that I ask them to do. I don't have to mention it twice. They are dependable. I'm completely satisfied.

August 24, 2020

By DONNA M_1

I am a current client of this provider

She looks forward to her coming in the morning. She helped with her bathe and cleaned for us. We've been very satisfied with the care she's received. We like Michelle, our aide. She was only aide coming, which we specifically requested.

August 17, 2020

By Anonymous_2120

I am a current client of this provider

The client was moving into dementia and they treated her with kindness and with care. They were very flexible.

August 06, 2020

By Amy B_14

I am a past client of this provider

They were willing to help with anything and the flexible scheduling was nice too. The quality of the people was great.

July 28, 2020

By EVA B

I am a past client of this provider

They offered companionship and personal care. She really enjoyed the care and the caregiver.

July 09, 2020

By Holly K_1

I am a past client of this provider

They took care of my dad's physical cleaning needs and they were very dignified in doing that. They were reliable, on time and very proactive to help me.

July 08, 2020

By Robert "_8

I am a current client of this provider

They did everything we asked of them and more. They knew our routine and did things that we didn't even have to ask. The people that come in were just excellent, we had two people we weren't happy with and they never came back after we told Right at Home.

July 08, 2020

By Patsy V

I am a current client of this provider

It allows me to get out some and know that he is well cared for. At this point because of Covid we don't go out a lot and I don't have the opportunity to get away like I would like to right now. We have liked the girls and their personalities and their understanding and care.

May 06, 2020

By Twist

Other

Right At Home provided excellent care for my elderly father who has advanced dementia. The staff is professional, caring, knowledgeable, and empathic! I highly recommend this agency! GREAT job!

March 24, 2020

By Patricia M_22

I am a current client of this provider

By providing social interacting with him because he is a very talkative person so it is nice to share that with someone else. The caregiver also helps with cooking that I used to do for him which provides some relief to me. If my father is happy with his caregiver provider then I am happy, but he is not receiving care because of the coronavirus.

March 11, 2020

By Anonymous_3599

I am a current client of this provider

She does everything he needs from bathing and dressing. She's a wonderful girl, she's just not very tidy.

March 05, 2020

By Anonymous_3461

I am a past client of this provider

There was one caregiver during the day that was so helpful and got a lot of work done. There were good caregivers and others who weren't so good, so there are good and bad things about it. Some of the younger caregivers would just sit around.

February 20, 2020

By JANET C_3

I am a current client of this provider

They come for an hour and a half, and my mother can still live at home. I know the owner, and I like the caregivers that my mother has. The go above and beyond, and they really take care of her.

February 06, 2020

By CHARLES "Chuck" R

I am a past client of this provider

I do not really have anything to compare our time to, but they were all hard workers and very knowledgeable. Except for one CNA, they were all very good, compassionate, and did a very good job. There was one that I asked to not get sent back but that was taken care of.

January 18, 2020

By Josette S_1

I am a current client of this provider

They do a lot of things with him. They encourage him to be active, they play games with him, and they also respect his needs. They're very flexible. They've just been wonderful and accommodating.

January 16, 2020

By Anonymous_3182

I am a past client of this provider

She definitely needed someone watching her. I did not have to be there all the time. I do not know if they could do anything better. It is just a hard situation having different people coming in all the time. Maybe they could have had more consistency with the caregivers.

January 14, 2020

By Bryn C

I am a current client of this provider

I appreciate having them there and having them do the things that I can't do is great. I like the caregivers. They are kind, and they do things I ask them to do.

January 09, 2020

By Ron B_4

I am a current client of this provider

It takes some of the worry off. They are able to accommodate the time frame that is needed.

December 20, 2019

By Wendy O_1

I am a past client of this provider

I didn't feel like I had to be with my father every day because someone was there to look after him. They were dependable, professional, and willing to adapt.

December 13, 2019

By MARK V

I am a past client of this provider

If I asked them to do something, they would do it. All of the people there were very good people.

December 11, 2019

By Patricia F_6

I am a past client of this provider

They always were consistent in what they did, and there was very little that I needed to do. I think they were dependable, and they provided good care. Some were better than others, but they were attentive.

November 14, 2019

By Barb P_2

I am a current client of this provider

It is helping me a lot because it takes responsibility off of my shoulders. They have been very responsive whenever we've had a problem.

November 07, 2019

By GERALD "Jerry" L

I am a current client of this provider

They take care of the little stuff that I can't take care of anymore. It isn't quite what I expected, but this is my first time.

October 10, 2019

By Ed V

I am a current client of this provider

They have helped the most by taking her to doctor appointments. I like that they make the client happy, and they satisfy her needs.

October 07, 2019

By Mark H_2

I am a current client of this provider

They help my loved one with showering in the morning, and they talk to my loved one. They are on time, and they seem to be very caring.

September 26, 2019

By Paul R_12

I am a current client of this provider

They provide companionship. They seem flexible. They are able to contour with my needs.

September 23, 2019

By Steve O_4

I am a past client of this provider

They were always on time and communicated well. My mom really enjoyed everyone who worked with her. My first conversation with them was very comfortable. It sounded like they were going to take interest in what needed to be done.

September 11, 2019

By Joeleen J

I am a current client of this provider

It gives me a chance to get a way, which was what I wanted in the first place. How I feel about them changes from day to day. The gal seems to be tuned in to what he cares about and can interest him into doing things.

September 04, 2019

By Juli M

I am a current client of this provider

He looks forward to it, and it gives him something to think about. They have responded to every request quickly, and I like the people they send over.

August 07, 2019

By Rose H_9

I am a current client of this provider

They keep her safe. She is a frequent faller. The caregivers are doing well with her. If she wants them to do laundry, she will do laundry. They will sit outside with her.

August 07, 2019

By JOAN J

I am a current client of this provider

They could maybe have more hours. I like how they handle things and people.

August 01, 2019

By CURTIS N

I am a current client of this provider

The services get me up and running in the morning. Everything is running pretty smoothly. I like the people they send.

July 08, 2019

By CARYL B

I am a past client of this provider

There were a lot of things that I don't do myself, that she did for me. They do almost anything that I ask them to do.

June 05, 2019

By Barbara C_4

I am a current client of this provider

It's been good. They do a really good job. They do dishes. The reliability could improve.

May 30, 2019

By THOMAS "KEN" H

I am a current client of this provider

Obviously the people that come to my home and the types of people that they are makes my experience positive. I'm very impressed with the caregivers. I like the personnel and the service. I like pretty much everything that's involved.

May 17, 2019

By Caroline M

I am a past client of this provider

I was really pleased with the people. I didn't have to worry about him when I was gone. I liked to go out and do things and I didn't have to worry about him. It was a load off of me. They were very nice to my husband.

May 17, 2019

By FREDRIC "Fritz" S

I am a current client of this provider

They walk with me and they play games with. They are very helpful and I'm able to talk to the caregivers, who I like.

May 01, 2019

By MOLLY W

I am a past client of this provider

Linda was an excellent worker. It depends on what worker they get. If they get a worker like Linda, they will be satisfied.

April 18, 2019

By SR. R

I am a current client of this provider

The person that is assigned is very good at relating with my special needs brother. She sees things to be done around the house, and she does them. I like the person that has been assigned to work. The service is consistent, and they're excellent.

March 21, 2019

By Anonymous_1653

I am a past client of this provider

The took care of all the personal care. They did a good job and took care of everything.

March 19, 2019

By VIVIAN H_1

I am a current client of this provider

They help me the most by taking care of me. I like the attention that they give me.

March 01, 2019

By SANDY G

I am a current client of this provider

They set up the rides for me. They give me rides to the doctors and wherever I need to go.

February 12, 2019

By Kerri C

I am a current client of this provider

The staff is friendly, and they are good to the kids. It works for handicapped people. There is someone there all the time.

February 05, 2019

By JANET D_1

I am a past client of this provider

It wasn't long enough, so it didn't have much of an impact. I joined the YMCA and I had to pay for the lady also. I didn't want home care, but I don't drive. I wanted company. They need to work with their clients a little more.

February 05, 2019

By Barb S_5

I am a current client of this provider

They go out of their way to make the care enjoyable for my father. You can pick the hours you want them to come. They are on time and they do extra stuff.

January 04, 2019

By Emily R_2

I am a current client of this provider

I have one caregiver all the time, which is helpful. The caregiver that I have is wonderful.

December 10, 2018

By Karen L_7

I am a current client of this provider

They give us peace of mind and happiness. They are very friendly and compassionate.

December 07, 2018

By Andy D

I am a past client of this provider

It reduced my stress about my mother a great deal. They were very prompt in getting together with me and providing me and my mother with the information we needed to make a decision.

December 07, 2018

By Michelle G_1

I am a current client of this provider

It is really just that some have been very good and others not too good. Some of the caregivers have not been willing to look my mother in the eye. They sometimes play with their phone or ignore her.

December 01, 2018

By KATHLEEN "KATIE" M

I am a current client of this provider

I would like to have an aide more often, but I can't afford it. I have a very good aide who helps me a lot with housework. She is very friendly and talks with me.

November 02, 2018

By JOHN L_6

I am a past client of this provider

I was able to leave the house. I generally loved when the caregivers came because I felt my husband was in good hands.

November 02, 2018

By Wendy P

I am a past client of this provider

My loved one would have had to go to a memory facility earlier if it wasn't for them. They interacted with my loved one well and they kept me informed.

November 02, 2018

By Lori W

I am a current client of this provider

He knows she's coming in twice a week. She's not only there to clean, but she talks to him and he trusts her. The caregiver that my dad has gets everything done. If anything comes up, I am informed as well.

November 02, 2018

By Margaret A_9

I am a current client of this provider

They do everything they can to provide the care. They do what they are supposed to do. The services are good.

October 23, 2018

By JANIS E

I am a current client of this provider

When I look around, stuff is picked up and put away and vacuumed. I don't have a bad thing to say about them. I am very satisfied. They are friendly and busy all the while they are here. They can find more stuff to do than I can.

October 08, 2018

By Dolores P_1

I am a current client of this provider

There's myself and my two brothers taking care of my mom at home. One brother had surgery and wasn't able to help, so they are helping to cover some of that care. They came out immediately and gave us all the information we needed. I always get to speak with someone when I call and have questions, and they were able to come immediately.

October 03, 2018

By ROSEMARY C_2

I am a past client of this provider

I needed transportation and help with showering. I liked that they made me feel at ease.

September 19, 2018

By Anonymous_137

I am a past client of this provider

They were here so that I could rest. They needed to be Certified Nursing Assistants.

September 19, 2018

By JOAN G_1

I am a current client of this provider

It has been good. They take me to get my hair done and to go shopping and things like that. I would highly recommend them! They are really good.

September 05, 2018

By DORIS J_2

I am a current client of this provider

The caregiver picks up the house, does the laundry, and helps me shower too. She's a great help because my husband can leave and he doesn't have to be the one worrying and taking care of me. I would recommend them because my caregiver is very courteous and careful. She does anything I want to her to do.

August 31, 2018

By Thomas

I am a current client of this provider

I have very much appreciated the in home care I have had from this provider. The office staff has been very responsive to my needs and the care providers have been excellent. These are remarkable, professional people, in my judgement.

August 21, 2018

By Julia

I am a current client of this provider

Accommodating and works hard to meet my parent's needs. Angela does a super job.

August 08, 2018

By Steve P_2

I am a current client of this provider

They relieve some pressure off me. They're very professional, they show up on time, and they do what they are supposed to do.

August 01, 2018

By FRANK G

I am a current client of this provider

They have great professionalism. It affects my quality of life in a positive way. The people that we have are very thorough and well-trained.

July 25, 2018

By Dawn W

I am a current client of this provider

When my caregiver is there for my mother it's tremendous. It free's me up to do what I need to. Everybody is kind, wonderful, concerned, and caring. They're awesome.

July 19, 2018

By Carol

I am a past client of this provider

Candace and Sara (CNAs) were wonderful with our mom. They exhibited empathy, patience and professionalism. In the last five weeks of her life, she was blessed to have these wonderful caregivers. Patricia and Sara seemed professional and knowledgeable and were able to meet our private duty needs in an efficient and individualized manner. I would definitely recommend their services.

July 12, 2018

By Vivian F

I am a current client of this provider

They are gentle. I think that my mom is more than just a client to the two women that come. They see her as their mom. It's hard to judge the company that has individuals. Sometimes it's about the individuals and not the company.

July 12, 2018

By Anonymous

I am a current client of this provider

They could help by cleaning like this is their own home. Normally, they do a good job. They started out doing a good job and then they slacked off. I had to get after them. I think the hot weather gets everybody though. They are very caring and compassionate.

July 02, 2018

By Carol H_9

I am a past client of this provider

Without the services and their help, we couldn't have kept her home until she passed. It allowed me to do what I needed to do. They are very kind, compassionate, and they show empathy.

June 05, 2018

By KAREN B

I am a current client of this provider

They assist with hygiene things and that has been a big help. They also supervise to ensure safety so that my loved one can do the things she is supposed to do and I know she will be taken care of if I have to leave to run some errands. I would tell someone about all of the things they have done with my loved one, like assisting with showers, brushing her teeth, toileting, and things like that.

June 01, 2018

By Katie

I am a current client of this provider

The girls are always on time and ready to work. They do what is asked with a great attitude.

May 31, 2018

By Edwin

I am a current client of this provider

The person that comes to my apartment from Right at Home does an excellent job of cleaning and cooking. We also enjoy talking about a lot of things! Her name is Linda H.

May 11, 2018

By Sharon C_5

I am a current client of this provider

They bathe my husband and dress him. They help with housework. We've been with them for two years now and we have almost all the kinks out. They sent people now who are a little more qualified. My husband needs bowel stimulation. Not everyone that they send is trained, and I think they should be. That's the number one thing.

April 18, 2018

By Marjorie S

I am a past client of this provider

They are dependable. They were there when I needed them to be, and there was good communication. They were there for my loved one, and I did not have to worry about him while they were here.

December 02, 2017

By Anonymous

I am a current client of this provider

I would recommend Right at Home because I like how they are able to be generally very good. I have had good luck with them. The care from Right at Home has made life easier because it takes work off my hands. My loved one has a difficult condition and I am unwell, too.

December 01, 2017

By Margaret A_5

I am a current client of this provider

I already recommended Right at Home's services to my brother-in-law because of how good they are. In the morning, I can't get my husband out of bed, so Right at Home helps me with that.

November 01, 2017

By Anonymous_1189

I am a current client of this provider

Right at Home's caregiver is cordial and we get along well. The services help me to get out and to travel around town.

November 01, 2017

By Dan K_1

I am a current client of this provider

Right at Home has some good people working for them, they are local, and they seem to be pretty reliable. The caregivers Right at Home sends are really good and they care about what they do.

October 02, 2017

By RITA W

I am a current client of this provider

I would tell a friend that Right at Home does a good job, and they notice the things my mother needs to be attended to, and they are very cheerful. Right at Home makes my life easier by helping with light housekeeping and with my mother. They know what to look for regarding my mother's cares and know how to to put my mother at ease.

September 22, 2017

By gmayvt

I am a past client of this provider

The staff was compassionate and caring in the care of my Father from the initial visit through his passing. They developed a caring relationship that was an extension of the family. These caregivers maintain a sense of dedication far above any expectations .

February 21, 2017

By Mrs. Lesley

I am a current client of this provider

Right at Home has given my family a peace of mind knowing mom is well cared for. Mom considers the aides to be friends – she doesn't have many left. Staff is very professional and caregiver is over the top. Not only do they take great care, but also the housekeeping, which allows me to spend more quality time with mom.

February 18, 2017

By Virginia002368

I am a current client of this provider

This company strives to reach a goal of professionalism and care. Each and every individual becomes a priority. The priority is the person themselves and their comfort level of care. Home is where the heart is. I am thankful for this company because my dad is 90 and at home.

January 16, 2017

By Veryupset1

I am a past client of this provider

Caregiver kept going around saying they would listen then not doing as instructed repeatedly. Despite being told no shoes in the house did it on the second visit and laughed about doing it. Splashed carpet cleaner all over a mirror and either didn't notice or didn't care to clean it up. Damaged $175 worth of clothing due to not listening and putting a rag with chemical in the wash. No apology from the company and they will definitely honor their contract not to pay for damages. They seemed to care up till that point. Wouldn't recommend.

Provider Response

Our goal at Right at Home of Appleton is to improve the quality of life for those we serve and our caregivers believe in this goal wholeheartedly. We welcome feedback from our valued clients if they feel we fall short so we can make improvements immediately. We do our best to match our highly-trained caregivers to our valued client’s needs. Unfortunately, there are some situations where a client’s condition calls for skills outside the scope of the care we are able to provide. In these rare situations, like this particular case, we do everything in our power to help find the appropriate care for that individual. The safety and comfort of our clients and caregivers are always our top concerns.

We at Right at Home of Appleton do not believe this review truly depicts the care and dedication our hard working and trusted caregivers provide, nor does it show how our office provides support in correcting a less than perfect experience. We do not take client concerns lightly, nor do we intentionally damage client property. When a client has specific requests, we do everything we can to deliver above and beyond those requests. We respect this client’s feeling we did not live up to our commitment during the 3 days we provided care and respectfully disagree with the way damages were explained in the review. We do not minimize this client’s experience and sincerely hope this individual finds satisfactory care. Right at Home is your trusted home care provider in Appleton and the surrounding areas.

January 04, 2017

By Pat Varick

I am a past client of this provider

Right At Home was the perfect solution for our mother Dorothy ! When she sold her home at 94 she still wanted to live independently but needed help with cooking, house keeping, errands and doctor appointments. Mom was set up with three care givers that were consistent with her and she quickly looked forward to their visits and help. I found it especially helpful, as I live several hours from Mom, that the visits were all well documented. This allowed me to catch up with how she was really doing and any doctor appointments had notes as well. I really appreciated how expertately they came up with a schedule to fit Mom's needs and were willing to make changes as necessary. After a fall Mom required around the clock care for safety reasons. The staff was so great and made that happen with in hours until it was no longer needed. I am happy to recommend Right At Home and their staff!!!

January 01, 2017

By vangrinsven

I am a past client of this provider

Patty, the owner of Right at Home, worked very hard to get just the "right fit" for a care provider for my mom. Sandy really connected with Mom. We were very happy with the care provided.. Sandy became much more than someone to help with mom, she became a friend and someone mom looked forward to seeing..

December 29, 2015

By Joe Siebers

I am a current client of this provider

Their professionalism and compassion were excellent. Very hard working and great company for my mom.

July 20, 2015

By Cynthia108878450

I am a current client of this provider

We’re using a service called Right at Home for my mom right now. They’ve been really good with my mother. They’re very professional and seem to be very thorough. I was worried about her not liking the caregivers, but she does. The caregivers are trained for different services and specialties; they seem to be very well trained to handle seniors with Alzheimer's.

April 24, 2015

By Gary104672350

I am a current client of this provider

We have been using Right at Home for around 8 weeks. They pretty much follow the things given to them. I have no issue with the caregiver. My mother seemed pretty happy. I am perfectly satisfied with the care. Management is very friendly.

February 13, 2014

By Larry28

I am a current client of this provider

I contacted Patty late August 2013 to care for my father. Right at Home has done a great job to find a competent group of caretakers for him. My father is doing well for his age. I feel right at home, Patty & staff from Kimberly, Wisconsin was a very good choice for my father.

February 27, 2013

By R. Stevens

I am a friend or relative of a resident

To whom it concerns, On behalf of my entire family I would like to thank everyone at Right At Home for the fine work they have been doing for our father. At 90 years of age his needs are many, and we really don't know how we could have managed without you. From the day Dad came home last April each one of you, from office personnel to in-home caregivers has helped restore his spirits, lighten his burdens, and made him so happy to be home. Running our own family business, I know the work that goes on in an office. Right At Home's office staff's efficiency and attention to detail in all such regards has been very professional and has contributed to our dad's well being from day one. Even before he came home, the Right At Home franchise owner had asked me for, and passed on to the in-home caregivers, knowledge about our father's interests such as history, his love of family, and his deep ties to northern Wisconsin. Armed with such knowledge, the in-home caregivers were able to quickly establish a genuine rapport with our father. Personally, as my family's lead contact with Right At Home, I appreciated the time and effort their office staff gave to insure that I had every bit of information and assistance I needed to understand and handle the business end of our contract. In an on going effort, the staff has also been very adept at responding to and in some cases even anticipating changes needed in the day to day care of our father. Since nothing is ever perfect, the staff's and the caregivers' ability to sense and adapt to change as it unfolds has been prompt, sensitive to my father's needs, in a word, invaluable. To the Right At Home in-home caregivers goes our truely heartfelt thanks. They are on the front line 24/7 and nowhere near enough can be said for the job they do. As much as family members pop in and out for visits, it is the caregivers who are always there for Dad. From his daily needs to his doctor visits, to bringing and preparing fresh caught perch dinners and homemade pies, to taking Dad on rides to the movies, the farm market, the near by state parks, the caregivers have done it all. Some have even accompanied my father and me on several 2-3 day trips to his beloved 'home away from home' in the north woods of Wisconsin. The caregivers have shared so much of their time and effort to see that Dad has as good a life as possible. No one could ask for more! I would also like to thank everyone at Right At Home for enlightening what was once my own limited idea of what the home care business is all about. Beyond all the work, and there is much indeed, there are two words that come to my mind: Dignity and Love. I know now that these are the two things aging people need most, and in my family"s personal experience, Right At Home has helped our father feel a great deal of both. Thank you all so much,

February 09, 2013

By Rainbow2

I am a current client of this provider

It all Started in May of 2012 when my Dad who I loved very much was in his last stages of Life at an assisted Living, he was in the nursing home and Myself his daughter and an only child and having a Mother with moderate Alzheimers who was moved in the assisted living facility at the St,Paul nursing home ( same place where my father was) while I tried to juggle owning my own business ( A Hair & Tanning Salon) and being there for both. With the help of the social worker we had found Right at Home to help me thru this. the Day had come , we had to make decisiions to move my dad for his last days of life, we moved him in with my mom at the assisted living facility and we made arrangements for Right at Home to help assist with this all, we had a Plan to Bring Dad Home on his Last Days with us, and them staying with my Mom. Well May 2012 he found his new home in Heaven. The Funeral Came and Right at Home Stepped in with Excellant Caregivers to help with my Mom and we decided to move her Home and to make it possible for her to live in her own home, My Mom not only had Moderate Alzheimers but had to morn the loss of her husband, and myself morning the loss of my Father, Right At Home as made my life and my Mom's Life alot easier and I can say that my Mom's Memory and Happiness means the world to me and she is my top Priority, and they have proved wtih their Excellant Chosen Caregivers that we have worked thru together to make the right fit for my mom, my Mom is doing very well with the routine we have chosen,and I can spend time with her as much as I can, and enjoy also being with my own Family and spending time with the Grandkids that also is very important to me. My Mom''s Friends have commented to me, that Mom seems very Happy and always smiling and she always looks very nice, that again is my top Priority . So all I can Say is Thanks Patty and Your Right at Home Team in Kimberly to make My life Easier and Keeping my mom in her home,with your Excellant Caregivers that truly Care !

June 01, 2012

By Tom5

I am a current client of this provider

Right at Home has better access to nursing and they handle medicare better. They actually can provide some medicare services and this is what we liked best with them and the main reason for hiring them. Everything is fine and the same caregiver comes in 4 days during the week and there's another caregiver who comes in every Saturday. My mom is absolutely happy with the caregivers they send in. They help my mom mostly with her personal hygiene like assisting her in the shower. My mom cannot take a shower by herself. They also help her out with minor home chores like cleaning the floor and cooking lunch for her. We are very pleased with their service.
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About Right at Home Appleton

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

Family caregivers: You CAN take a vacation, a break, a weekend away. Here's how:

Before you say "no" to that family reunion, weekend getaway, or other vacation you’re dreaming of and physically need, respite care options are available.

You can have a break, with peace of mind that your loved one is doing fine. Call Right at Home In Home Care and Assistance.

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  • Hourly Rate: $18.50/Hour
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Right at Home Appleton

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