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VIP Private Home Care Services Mill Creek, WA
914 164th St SE Ste B12, Mill Creek, WA 98012
4.14
(14 reviews)
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Reviews of VIP Private Home Care Services in Mill Creek, Washington
4.14
(14 reviews)
JB_#72
5
|
December 21, 2023
The team at VIP Home Care has been a lifesaver to me in finding exceptional home care for a loved one recently diagnosed with dementia. From working with their initial intake team to communicating with their office staff , and to finding the perfect caregiver, they have been at all times utterly professional, incredibly responsive and equally compassionate. I initially tried to work with another agency and was so frustrated by that company's lack of service and understanding of my needs that I sought a referral from our friends and they referred me to VIP Home Care. I received a call within a half hour, and I have been grateful ever since. What a stellar team they are. Thank you to everyone at VIP Home Care!
Sal#224908716
5
|
December 19, 2023
They made it so easy. From the minute they walked in the door the stress level dropped and we could relax. Our family is caring for a cancer patient who had lost his motor skills and language skills making the smallest decisions and actions very difficult. The caregivers from VIP Home Care knew exactly what to do, treated him with respect and kindness and removed a burden from us. They listened to our needs, were mindful of us and took almost as much care of us as they did of the patient. My only regret was not calling then two weeks earlier. They are a great and an amazing value. Thank you for all your help.
JS
5
|
December 17, 2023
My family has been using VIP Home Care for over a year and continue to be impressed with their caregivers compassion and Case Management responsiveness and attention to detail. We have tried another agency before VIP Home Care and had a horrific experience. Our Case Manager, Tanya, truly cares. She took the time to understand my grandmother's personality and also our family dynamics so that she could assign an appropriate aide. We have consistency with our schedule and if any of my grandmothers caregivers need a day off or get sick, scheduling quickly fills the shift with another caregiver from my grandmother's team and communicates this change with the entire family. It is also worth mentioning that their billing is straightforward and there are no hidden fees or over billing issues. We experienced both financial issues with the other agency. My entire family highly recommends VIP Home Care.
Irene_K
5
|
December 14, 2023
I have had a challenging time trying to find a caregiver that is compatible with my father and an agency that was responsive to my follow up questions. VIP Home Care finally accomplished this for me. They not only took the time to get to know my father, but the Case Manager was responsive and always available. Their matching process is the best I experienced and resulted in my father's caregiver being an incredible match. Not only is my father happy with Micheal, but he was skilled to notice changes in behavior in my father and alerted me. I would recommend VIP Home Care to anyone facing the challenges with an aging parent or needing caregiving. I am not one who writes reviews, but in this situation, I needed to commend their service.
VK1223
5
|
December 7, 2023
VIP Home Care is terrific. They get my highest recommendation. When my mom was dying from cancer and was sent home on hospice, we had to choose a home care agency very quickly, and it was a stressful time. We evaluated about six agencies, and ended up choosing VIP Home Care in part because of the consistently high recommendations we received from nurses and friends that used them for their parents. I'm happy to report that the reviews were accurate; they really are great. Tanya the Case Manager from VIP took my panicked phone call on a Saturday night. She not only was able to set up 24x7 care with less than one day's notice, she also gave me some of the best, most honest and knowledgeable advice. During the time VIP cared for my mom, we had 24x7 care with both a nurse and a nurse's aid (which I recommend). We interacted with about 6 VIP nurses aides. I'd say all of them were excellent. All of the VIP caregiver's are terrific and went far beyond their job responsibilities to make my mom comfortable, and it was a tremendous relief for the family to know she was being cared for so well.
RoseLe88
5
|
November 8, 2023
Our family is blessed to receive outstanding care and support from VIP Home Care, especially from Joyce & Halima. During a challenging time VIP came in immediately to provide care for our mom who is receiving the best care. From the first time I spoke with the Case Manager, I felt Tanya’s compassion and genuine concern for my situation. She made me feel understood and comforted when the stress was overwhelming. I would also like to thank the entire care team who are there 24/7, for the loving care they provide to my mom, with dignity & respect. Thanks also to Vicky, Scheduler, who always remained calm when I was stressed; who was friendly when I needed to hear a friendly voice. I am grateful to everyone at VIP Home Care for their exceptional service and genuine care. Thank you for making this difficult time more manageable and giving us Peace of Mind!
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About VIP Private Home Care Services in Mill Creek, Washington
VIP Private Home Care Services is a Senior Care provider in Mill Creek, Washington that offers residents Home Care services. Contact VIP Private Home Care Services for more details on services and rates.
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