Visiting Angels - Fredericksburg, VA

Offers Home Care

155 Reviews
Call (800) 973-1841
Visiting Angels - Fredericksburg, VA (800) 973-1841
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Reviews of Visiting Angels - Fredericksburg, VA

155 Reviews Write a review

Home Care Reviews for Visiting Angels - Fredericksburg, VA

July 01, 2022

By Jeanette C_4

I am a current client of this provider

They make things easier for me since they come and they come on time. They take care of my needs since I have fallen so many times. The nurse that I have now is wonderful from them.

July 01, 2022

By Rudolph M

I am a current client of this provider

They sent us the caregiver we now have and she fits in very very good. They sent three people first and each one had something we couldn't deal with. We finally got a caregiver that fits in with our needs and personalities.

July 01, 2022

By Marlene L_5

I am a past client of this provider

Visiting Angels made my experience positive by doing whatever I asked. I liked Visiting Angels because they provided all the services that I needed.

June 01, 2022

By Barbara A_19

I am a current client of this provider

They have been so cooperative and I can call them every week. They are always working with us and checking in on us.

June 01, 2022

By Paul B_28

I am a current client of this provider

My caregiver is nice and does everything. I like that they are very personable and make feel comfortable.

June 01, 2022

By Janice W_9

I am a current client of this provider

Visiting Angels has made my experience positive by assigning me a good caregiver. I like Visiting Angels because they're dependable.

May 02, 2022

By Martha H_8

I am a current client of this provider

They help me with things we are unable to do. The caregiver we had is fantastic and when the office is called, they're very responsive.

May 02, 2022

By Laurie A_2

I am a current client of this provider

It has provided me stability and comfort. The client thinks he can live alone. I have been using them for years.

May 02, 2022

By Janell B

I am a current client of this provider

Visiting Angels has made my experience positive by helping me achieve my goals. I like Visiting Angels because they have sent me a good caregiver.

April 01, 2022

By Anonymous_5927

I am a current client of this provider

They help with the feeding and cooking for her. I like that they're caring and they're dependable.

April 01, 2022

By Anonymous_5937

I am a current client of this provider

It is very important to my life. I have had two caregivers. They both have been very good.

April 01, 2022

By Jeanette Z_1

I am a current client of this provider

They are wonderful and they make me feel good. They are all sweet and smart.

March 01, 2022

By Lista W

I am a past client of this provider

Visiting Angels have made our lives easier by taking care of my mom. They did a good job with that. They were very responsive and dependable.

February 01, 2022

By Martin S_6

I am a current client of this provider

They try their best but I don't see many change in my life but my standards might be to high. They try to explain what is going on.

February 01, 2022

By Anonymous_5737

I am a past client of this provider

They did everything I asked. A little bit of cleaning, and made lunch. They helped in the shower. They were very good. Some girls came late several times. It wasn't a life threatening issue though.

January 04, 2022

By Peggy B_19

I am a past client of this provider

Having Visiting Angels around allowed me to sleep. We had them from 10 pm to 6 am, which literally let me sleep without having the monitor on. They were right on time. The ladies seemed to be aware and sympathetic.

January 03, 2022

By Clarence P_1

I am a current client of this provider

My caregivers have helped me the most with my daily life. Everything I ask the caregivers to do, they do it and they do a good job at it. I like that the caregiver seems really nice and she does a good job. That's why I like them.

January 03, 2022

By Anonymous_5579

I am a current client of this provider

You don't know things sometimes like whether or not they are vaccinated. They do the things I need though. They need to know their caregiver and make sure it is a good fit.

December 10, 2021

By Mary P_38

I am a current client of this provider

They clean up my wife and they provide good care for her. I like the care givers that I have.

December 01, 2021

By Maria V_5

I am a current client of this provider

The agency could have a better selection of staff. The services help the client a lot. They provide what we need.

December 01, 2021

By Anonymous_5504

I am a past client of this provider

They were consistent in their presence. I really liked their availability.

December 01, 2021

By Anne B_12

I am a past client of this provider

They made lists to do my medicines, but I stopped taking them because of the strength of the medicines. I was able to get off of them on my own so I stopped taking the heavy medications after surgery. They watched me when I walked and if I needed help, they would help me. The ladies are extremely helpful when the help is needed. They're there on time and they'll do what needs to be done. Everybody was so generous in wanting to help.

November 01, 2021

By Frances P_5

I am a current client of this provider

The people that assessed us were fantastic. The caregiver that I have for my mom is fabulous.

November 01, 2021

By Paul J_6

I am a current client of this provider

They give me respite care from my dad, who has Alzheimer's. They've been very responsible. I called one day and needed help for the next day, which wasn't on the schedule, they weren't able to send anyone, but they got back to me. I can reach them after hours.

October 28, 2021

By Mary E_17

I am a current client of this provider

They always do our request. I like that they respond, and the personnel that we have is above average for what we need.

October 28, 2021

By William H_6

I am a past client of this provider

He had people there to take care of him. I had used other agencies before and they seemed to be the best provider.

October 28, 2021

By Ruby H_5

I am a past client of this provider

I had to go to work and someone had to be there, so I could do that. They helped in that way. They were very personable, good at listening to and accommodating us.

August 12, 2021

By Robert T_14

I am a past client of this provider

She talked to him. I like the girl that did the work for me. She was very professional.

August 11, 2021

By Anonymous_5073

I am a current client of this provider

I have several caregivers independently and through the agency and when the caregivers are here it's wonderful, there are no problems. There is nothing they could do to make my life easier or to have a greater impact. I don't have any problems with the agency itself. The agency could have better caregivers, though.

June 30, 2021

By Edith M_3

I am a current client of this provider

They help her with her mobility and her diet and everyday life and well being. They need to do better with giving more insight and follow up when changes happen with caregivers.

June 25, 2021

By Rhoda S

I am a past client of this provider

We had the services for a week, so they were okay. I would recommend them because they are very responsive.

June 15, 2021

By Nancy P_21

I am a past client of this provider

They responded to our requests and had someone come to be with me at night. I like that they found enough people to come help me.

May 21, 2021

By Allen C_3

I am a current client of this provider

I couldn't be treated better. The girl goes out of her way, she's an angel. My treatment is excellent. The lady that is here is like one of the family.

April 30, 2021

By Mary B_109

I am a current client of this provider

The ones that know about dementia are awesome. I don't have to worry about anything, they know the routine. They know what to do, they have been around long enough to not be lost. However, only two of the five caregivers we have used are like that. They need to get people who will come to work on time. They also send in people who don't know anything about dementia.

Provider Response

Thank you for your response. We have implemented a best in industry training program for Dementia that now includes 10 video teaching modules and a tests. These modules are now required for our orientation process.

April 28, 2021

By Anonymous_4757

I am a current client of this provider

I don't have to stress about whether or not if mom is being taken care of. I like that the person we've been with has been with us the whole time. She is trustworthy and dependable.

April 28, 2021

By Mary C_68

I am a past client of this provider

It gave me somebody that I could count on until I could find a replacement. I was locked into a contract, and I would have left sooner if not for the contract. I don't think they were very dependable, and the price quoted was different than what I was billed.

April 24, 2021

By Russell M_6

I am a past client of this provider

They did everything that I asked of them. I like that they were very prompt.

April 19, 2021

By Lieselotte F

I am a current client of this provider

My mom is just kind of stubborn, but I would like the caregiver to do more brain exercising with my mom. There is always room for improvement, but I do like that they are typically here when they need to be. The aide is good for my mom.

March 15, 2021

By Brenda W_5

I am a current client of this provider

The caregiver we have is well trained, that is a plus for them. I would say that they provide quality and the people are very good to work with.

February 22, 2021

By Veronica O_1

I am a current client of this provider

She helps me with changing my bed and washing it. I like that they sent me the most beautiful caregiver.

January 28, 2021

By Adrian "Bucky" D

I am a current client of this provider

They just do a good job. They help me with everything I need. They are personable. They have good caregivers.

January 22, 2021

By Dorothy T_11

I am a current client of this provider

They do some housework and clean up her room. They could maybe make the price a little bit lower, but other than that, I think they've been doing pretty well.

January 19, 2021

By Anonymous_4442

I am a past client of this provider

She was bossy and I like bossy because I need her to motivate me. I like that they take charge and they did not have to be told what to do.

January 13, 2021

By Ruby S_3

I am a past client of this provider

They would make my food for me and would do it all for me here. They were very nice to me and made my dinner.

December 28, 2020

By Vy B

I am a current client of this provider

It gives me a change to get out of my apartment and do something different. The care has been excellent. Everybody is very friendly and personable.

December 17, 2020

By Shirley D

I am a current client of this provider

They take care of my wife so that I can leave the house when necessary. They are the best.

December 11, 2020

By JoAnn S

I am a current client of this provider

They provide the services that they're required to do. They assist my mother. The support staff is good. They help with food prep and house cleaning.

December 07, 2020

By Karesh K

I am a past client of this provider

She made us comfortable with the situation and handled it very well. I like the lady who came and I like how she handled things.

November 16, 2020

By Sue B_16

I am a current client of this provider

Having somebody else is nice to help care for mother is nice. I just enjoy how the caregiver is helpful.

November 04, 2020

By James M_34

I am a current client of this provider

She has been kind to my father in-law. The caregiver is very helpful around the house and understanding of the family dynamics. We are very pleased with our caregiver. She works with the family and our goals and plans.

October 26, 2020

By Richard B_32

I am a past client of this provider

It was not going to save my life but it surely helped my life. They were easy to work with. They were friendly and helpful. They did a good job for us.

October 15, 2020

By Jane J_8

I am a current client of this provider

They have given me the freedom to do what I need to do at work 4 hours a day. I like the fact that they are very conscientious, try really hard to make sure that the same person is the caregiver all the time, and when that person is not available they get in touch with me ahead of time to tell me about the schedule change.

October 05, 2020

By Kenneth W_5

I am a past client of this provider

It was too short and he declined too rapidly, but if nothing else, they helped him hold on a bit longer. I like the fact that they are a small business that gives personal services.

September 25, 2020

By Mary Ann "Marie" C

I am a past client of this provider

They were very flexible in hours and in accommodating unusual needs. The quality of care was exceptional and the nursing staff was well suited to our needs.

September 16, 2020

By Hazel G

I am a past client of this provider

She just got to the point that she needed two people at one time. They seemed to try and match my needs.

September 03, 2020

By James B_26

I am a past client of this provider

They stayed on top of things to make sure everything was completely done. They made sure my father was taken good care of and that the provider came and left on time. They were prompt in resolving any issues. If the caregiver wasn't available, they would promptly get someone else.

August 05, 2020

By Jim S_21

I am a current client of this provider

My husband sleep a great deal of the time, so when he gets up, he doesn't have a routine. His routine is hard, and they have to wake him up to feed him sometimes. They have been very good. I have only had them for for a bit, and they have been great.

July 24, 2020

By Bobbye H

I am a current client of this provider

They've been great companions to me and they've never let me be alone. I like that they are very dependable.

July 07, 2020

By Davis M_1

I am a current client of this provider

It has made it convenient, but it hasn't had a lot of effect on me because I am far away. They have been able to fill in on Sundays, which has worked out nicely.

July 07, 2020

By David O_1

I am a current client of this provider

They fixing a meal for me every night. They make my bed and give me a shower. They take me shopping. I am being spoiled rotten. They are on time. They always do what I ask. She is busy most of the day doing something.

June 12, 2020

By Agnes J

I am a past client of this provider

They could have helped her go to the bathroom. They told me I wouldn't have to pay the cancelation fee but then the made me pay it anyway.

June 03, 2020

By Dale J_4

I am a past client of this provider

I needed someone to watch my husband at night when he was in rehab for his stroke. He was confused and partially paralyzed. They were reliable, nice, and they did what I wanted them to do.

May 26, 2020

By Anonymous_3710

I am a past client of this provider

We had just gotten out of the hospital and my loved one needed care full time, so it was helpful that way. But since I was home, I don't feel like I need someone 20 hours a week. I didn't feel comfortable asking them to do my dishes while I was there, but it was a good relief to have knowing that there was someone there to help. I liked their punctuality.

May 06, 2020

By Bernice D_3

I am a current client of this provider

She keeps her moving and feed. They stay on top of what she needs. The management is very nice. They are easy to work with. We brought our own caregiver over.

April 10, 2020

By Lynn G_11

I am a current client of this provider

They fix my meals. I have already recommended them. I feel like I am getting the care that I need.

April 09, 2020

By Basilio H

I am a past client of this provider

They helped the most by hitting the ground running and knowing exactly what we were dealing with. She was a very calming person in a very stressful situation. I was so happy with them because of how easy it was to set it up and was very comfortable with them.

April 06, 2020

By Emerick "Eric" H

I am a past client of this provider

The person who came was outgoing and friendly. There were issues on the last day of his care where they were unable to come.

March 19, 2020

By Wesley W_2

I am a current client of this provider

They do everything that I request and I don't have any problems with them and they have a very good group of girls working for them. They have all been very good and I am happy with them and it is excellent service.

March 16, 2020

By Dr. Philip F

I am a current client of this provider

We reached the point where we really needed helped. She does his laundry and goes the extra mile. I like all of the staff because they are very nice.

March 10, 2020

By Georgia F

I am a past client of this provider

The services were very helpful. The caregivers would straighten my mother-in-law's room. All the caregivers were knowledgeable and kind to my mother-in-law.

February 19, 2020

By Nancy M_33

I am a past client of this provider

I was able to go out and do what I needed to do, go to work because my mother was taken care of. It is great that someone can come and help out so you can continue your life.

February 05, 2020

By Carmen D_1

I am a past client of this provider

They provided a safe environment when I was not able to be home with her. They are convenient, reliable, and available throughout most of the country.

February 04, 2020

By Christine K_5

I am a past client of this provider

It made her life a little easier to have someone there to talk to her and comfort her. I enjoyed in particular their caregiver. She was very compassionate.

February 04, 2020

By Maria L_10

I am a past client of this provider

It greatly reduced stress so I didn't have to worry about her being home alone. The people that came really cared for my mom.

January 20, 2020

By Dotty D_1

I am a past client of this provider

They could have had better training and better supervision. No one did what they were supposed to do. I would have liked to see Visiting Angels improve on their attendance of the caregiver that was supposed to show up.

January 07, 2020

By Mary J

I am a current client of this provider

He requires a lot of care. He needs two people to take care of him, so the services are very needed. I like the specific caregivers that are tailored to my husband's needs.

January 07, 2020

By Ray M

I am a current client of this provider

The ladies come out and do her hair and nails. They have done the best job of all companies that I've had for my mother.

December 07, 2019

By JoAnne J

I am a current client of this provider

They do everything that I was doing. They watch out for her. They are able to lift her and move her around. They worked well trying to accommodate for us. They try to accommodate personalities. We have been very happy for the most part.

December 06, 2019

By Anonymous_3013

I am a current client of this provider

They are considerate and helpful. They are helpful and usually very nice.

November 21, 2019

By Ron B_5

I am a current client of this provider

She takes me to the post office. The angel is very good, and I've had her for quite awhile now. She listens to me.

November 05, 2019

By Alvin D

I am a current client of this provider

They are able to help me get out and do things for myself once in a while. They come around, and they check to make sure things are going well. They make surprise visits, which is a good thing.

November 05, 2019

By Elmer D_1

I am a current client of this provider

They got me started right away and found a caregiver that matched my father's needs. It's been very convenient because they come in and work with everything. They made the payment easy.

October 23, 2019

By Philip P_2

I am a current client of this provider

They have helped him the most by doing what they need to do for him. They could maybe have more consistent staffing.

October 03, 2019

By Ruth K_4

I am a current client of this provider

They take care of my grandmother for me so that I can have a little break. They are very friendly, and they explain everything well.

October 03, 2019

By Charles P_6

I am a current client of this provider

They have made his life easier. I like the professionalism they have. I like that they check up on the house and the rules.

September 27, 2019

By Ann H_13

I am a current client of this provider

The 4 hours we have gives us all a chance to breathe a little bit. The only thing better if they are here for 8 hours. We have had nothing but good luck. They stay on of top the whole situation. The people who have been sent have been very nice. We haven't had any trouble with liking the people who came and them fitting in with the household. It has been pleasant and easy in an difficult situation.

September 24, 2019

By Mary H_68

I am a current client of this provider

They are good at taking me where I need to go. I like that they always arrive promptly.

September 12, 2019

By Barbara Y_3

I am a current client of this provider

They go to the store for me. I like that they're very kind. The lady that talks to me is doing a good job.

September 12, 2019

By Foster W

I am a current client of this provider

They communicate pretty well if there are issues. The people that they send out are nice enough.

August 14, 2019

By Marion R

I am a current client of this provider

They keep me from falling or pick me up if I do fall. That is most helpful. They do not let me down and are always here.

July 30, 2019

By June D

I am a current client of this provider

I am the only caregiver and my husband has Alzheimer's, so it gives me a chance to get out of the house and to go shopping. I want to see the contact information improved. They don't always follow up after I request something.

July 12, 2019

By John W_32

I am a past client of this provider

I wanted for nothing. They were very good, prompt, did what I asked, did what had to be done, and they took good care of me.

June 27, 2019

By Hugh M_1

I am a past client of this provider

They helped me with him because I was doing everything myself until we got them. They were real friendly and real good to him. He liked all of them that came.

April 29, 2019

By Irene K_1

I am a current client of this provider

It is a life saver! They give me the ability to leave the house, go shopping, go and do things, and be with out friends and family. It gives us a break, or else it would be around the clock work. The people so far have been very caring, are really willing to help out, and it has been a good experience because they have been capable.

March 29, 2019

By Gertrude V

I am a current client of this provider

It makes it more possible for what I have to get through. I am 88 and have low vision, so I have to have help. They are about the same from the other agencies I have had. They help me by going out and picking up things for me that are missing from my dinner plate.

March 20, 2019

By Kathryn "Kitty" S

I am a past client of this provider

They helped my loved one go to the bathroom. She needed someone to be able to do that often in the night. I like that they had caregivers for the evenings and weekend. There was flexibility in the scheduling.

February 28, 2019

By Eugene "Gene" W

I am a current client of this provider

We aren't used to having anyone in the home, but these people have really made a difference and we have enjoyed them. I appreciate that those who work there are warm and caring people.

February 13, 2019

By Leaorna (

I am a current client of this provider

The services have helped my loved one a lot. The services help him get around, exercise, and help him with bathing. They have sent me a good caregiver. Whenever we need a caregiver, they will provide one for us.

February 13, 2019

By Kathy R_2

I am a past client of this provider

They helped with his personal care around the clock because I worked outside the home. They didn't provide backup when the regular caregiver wasn't able to come to work.

January 29, 2019

By James (_1

I am a current client of this provider

Betty is bed bound and Christiana, our caregiver, is very good at keeping her cleaned and changed. Our caregiver is absolutely wonderful to Betty.

January 23, 2019

By Louis T

I am a current client of this provider

They're doing a pretty good job now. I think they need a little bit more training before they come out. They need to interview the client to find out what their exact needs are.

December 13, 2018

By Bill M_10

I am a current client of this provider

Right now they help them get his personal hygiene squared away. The caregiver we have is very good and she is providing excellent care and they like her which is half the battle.

November 12, 2018

By Oscar M

I am a current client of this provider

The caregiver is an angel. She knows how to communicate with him. She is professional and helps me as his primary caregiver. She answers any questions I have and is a great companion for him. I wouldn't be able to do this without her. I would tell a friend it is very important to find a provider that is a good match to your loved one.

November 12, 2018

By Mary O_2

I am a past client of this provider

It made me feel better to have someone there that was caring. I liked that they gave their full time and attention to my wife.

September 28, 2018

By Hazel K_1

I am a past client of this provider

We had them on the weekends while we ran errands and did chores, and we would not have been able to function in our lives without them. Most of the caregivers were really good. I had a previous company that was just awful, so Visiting Angels was just awesome.

September 27, 2018

By Lil C

I am a past client of this provider

I received the help that I needed. It was more than I expected. It was done well. It's always been wonderful. They match the people really well. I had different ones, and they were all great.

July 20, 2018

By Robert N

I am a current client of this provider

They give great, warm companionship for my mother. They provide me with peace of mind. They are excellent caregivers.

June 26, 2018

By Bobbi M

I am a past client of this provider

The caregiver was wonderful and did everything and more for us. The caregiver saw things that needed to be done and they did it. They were wonderful because they did anything and everything that they were asked to do.

June 25, 2018

By Thomas J_2

I am a current client of this provider

It's a big help. They save me from having to shop for groceries. They do a nice job and my wife gets good care.

May 24, 2018

By Irene G

I am a current client of this provider

They offer great companionship with my loved one, and she's able to walk around the grounds more. I tried to do all of that myself, but it's too much for me. It's nice to have a break. They're very thorough, they speak directly to the client and ask them what they want to do, and they're willing to do pretty much anything that they're asked to do.

April 27, 2018

By Mackenzie T

I am a current client of this provider

I liked how well the caregivers were set up by the assessment team and that they really care. They help get me out and and do things instead of staying inside since I can't drive.

April 12, 2018

By Oliver B

I am a current client of this provider

They're always on time. They really look out for me and they care for me how I should be cared for. They're there when I need them. They do things that I can't do for myself.

March 23, 2018

By carroll d

I am a current client of this provider

The caregivers are prompt and kind and personable. They take good care of me. They help me do anything I need to do and make my meals before they go home in the evening. They will do pretty much everything I ask them to do.

March 12, 2018

By Anonymous

I am a current client of this provider

They're very professional and helpful when I need them. There were a couple of communication issues over the last several months. They either misunderstood us or misunderstood the caregiver. The caregiver does what we contracted them for. They do everything they promise, from being a companion to cleaning to cooking.

March 12, 2018

By Rana B

I am a current client of this provider

The caregiver that I have is excellent in what she does. Part of Visiting Angels is light housework and I am battling stage IV cancer and I had to move in with my daughter and she works full time, and that light housework helps a lot.

March 12, 2018

By Edward R

I am a current client of this provider

They are very nice. My wife really likes them and that is important to me. They are here mostly for companionship. They stay with her to keep her company.

February 16, 2018

By Nancy W

I am a past client of this provider

The people they sent out were very friendly and willing to pitch in and help. She had hurt her back and needed some help to lift her and move her around and make meals.

January 25, 2018

By Joan G

I am a current client of this provider

They found a very compatible caregiver on the first day. The caregiver signed up for Chinese watercolor classes along with my mother so that they could go every Tuesday together.

January 19, 2018

By Dennis T_1

I am a past client of this provider

They caregivers were positive, on time, and helpful. They were attentive to my specific needs. I needed very specific needs because I had a leg that is non weight bearing and they were able to meet those needs without any hesitations.

December 21, 2017

By Dianne C

I am a current client of this provider

Visiting Angels has provided me with good help. I am recovering from a broken hip, so Visiting Angels does things like going out to get my mail for me. I appreciate it.

December 18, 2017

By Rosa L

I am a past client of this provider

Visiting Angels is professional and they were good to my husband. Visiting Angels made life easier because they took care of my loved one.

December 12, 2017

By Nancy P

I am a past client of this provider

Visiting Angels has excellent customer service and good communication with clients and families. They treat their employees well and it shows in the caregivers. They are very accommodating with care schedules and make an effort to find consistent caregivers. With Visiting Angels, I can be at work knowing that my mother's needs are cared for.

December 12, 2017

By Margaret P

I am a current client of this provider

Visiting Angels is so easy to work with. If I need to do a schedule change due to a doctor appointments or a day outing for my mom, they are easy to call and change my schedule. The caregiver works with me on that. It's convenient and nice. They work with me. Instead of me having to do it every week, having the four hours a day is a blessing for me to do the things I need to do.

November 27, 2017

By Lam R

I am a past client of this provider

I would recommend Visiting Angels because they were very cooperative. I was desperate and they helped me. The caregiver that came out was great. I was able to get away and go to the beach for a few days with my husband.

November 27, 2017

By Mike L

I am a past client of this provider

I would tell a friend that Visiting Angels arrives on schedule, they are caring, and try to develop a relationship with the client. Visiting Angels was good for my wife's contentment.

October 26, 2017

By Tim C_1

I am a current client of this provider

Visiting Angels has been responsive to anything that I've asked for. Visiting Angels takes care of my mom because I'm in a different state.

October 17, 2017

By Anonymous_321

I am a current client of this provider

Visiting Angels is easy to talk to so they are easy to work with. Visiting Angels makes my life better by taking care of my loved one so I can be free to do what I need to.

October 17, 2017

By Wanda R_1

I am a current client of this provider

I would tell someone about Visiting Angels because the caregivers are caring. Visiting Angels has made life easier by allowing me to do things on the weekends that normally I could not do.

September 22, 2017

By Anonymous_411

I am a current client of this provider

Visiting Angels is responsive to schedules. The caregivers have been doing a good job at assisting my loved one with their needs. They are very prompt and reliable.

September 22, 2017

By Nora N

I am a current client of this provider

The first six visits, there were only two caregivers that were on time. The caregivers were late, and we couldn't find them. I had too many problems with the caregivers being late, not showing up, and one thing after another was terrible. Visiting Angels doesn't talk with each other to solve the problems occurring. Visiting Angels allows me to leave the house and take care of my husband.

September 22, 2017

By Charles A

I am a past client of this provider

Visiting Angels was very good and very professional towards us. Visiting Angels always offered to do things for us, and was happy to do things for us.

September 22, 2017

By lvbm

I am a current client of this provider

Although I have a great caregiver, I am very disappointed in the scheduling staff who can not be relied on to find me a substitute when my usual caregiver has to take off. This week I was not even notified by the agency that my usual caregiver would not be coming on Friday. Instead, I was notified by the caregiver; and when I called Visiting Angels to find out who would be subbing, I was informed that since the leave for the usual caregiver hadn't been approved, she was expected to show up for work. Therefore, the agency had no intention of either letting me know or of finding a replacement. Fortunately, I was able to get someone through a different agency. This is the fourth time I have been left in the lurch by this company, so it is getting more and more obvious that the client doesn't come first here. They may be one of the least expensive agencies in the area, but in this case it might be true that you get what you pay for. I would no longer recommend the Fredericksburg, VA Visiting Angels franchise.

Provider Response

At Visiting Angels, it is our culture and imperative to do our best to serve our clients. In over 14 years in business, we strive to give great customer care, but there are times when we do not, and we apologize.

September 15, 2017

By Robert M_5

I am a past client of this provider

I don't respect Visiting Angels' business tactics. Visiting Angels has good caregivers, but their management is horrendous.

Provider Response

At Visiting Angels, it is our culture and imperative to do our best to serve our clients. In over 14 years in business, we strive to give great customer care, but there are times when we do not, and we apologize.

August 22, 2017

By Joann F_2

I am a current client of this provider

I like having Visiting Angels because they are very helpful and knowledgeable. They listen to the client and his needs. I would recommend them. Having Visiting Angels has made my life easier because we had a horrible company before that was stressful to work with. Visiting Angels is easy going, easy to work with, and they actually send someone!

August 22, 2017

By Patricia R_3

I am a current client of this provider

I would tell someone that Visiting Angels is reputable and caring and that they check out their clients to make sure that they are providing what is needed. The most helpful part of the services is that my caregiver is here and willing to do whatever I need her to do.

August 15, 2017

By Robert T_2

I am a past client of this provider

Visiting Angels had great communication between themselves and the family. Visiting Angels would offer as much help as possible to the client. It allowed us to keep her home longer then we could have without Visiting Angels.

August 15, 2017

By Laurel M

I am a current client of this provider

Visiting Angels has been fairly reliable. There have been a couple of instances where I sent an email and Visiting Angels did not acknowledge that they received the email. There have also been times where the caregiver couldn't make it, and Visiting Angels could not find a replacement caregiver. Visiting Angels needs to have more caregivers on staff that are willing to fill in. The services allow me to continue to work and get out of the house. The services allow me to not worry about my mother when I am not there.

August 15, 2017

By Kenney A

I am a current client of this provider

The service from Visiting Angels is dependent on how comfortable you are with the caregiver in your home. The caregiver from Visiting Angels frees up my time while they are with my dad.

July 27, 2017

By Kay L_2

I am a current client of this provider

Visiting Angels can pay more attention to their clients. I finally got an extremely caring caregiver.

July 21, 2017

By Mildred L_1

I am a past client of this provider

Visiting Angels was great.

July 21, 2017

By Norman B_1

I am a past client of this provider

Visiting Angels is easy to work with because they sent different people into the home so that I could choose the best caregiver. I was able to run errands and do some little things outside the home and take care of personal business.

July 17, 2017

By Debra M_2

I am a past client of this provider

Visiting Angels was very polite and kind. They all have their own ways of doing things, but they were all helpful and friendly for the most part.

July 17, 2017

By Curt B

I am a past client of this provider

Visiting Angels is professional, accommodating, and easy to work with when setting up finances. The services were helpful because there was no way my wife or I could get there to take my mother to the doctor.

July 17, 2017

By Mable W

I am a past client of this provider

Visiting Angels was very compassionate in setting things up and getting started. They were very supportive when I needed more help, and they stepped up. Visiting Angels made my life easier by supporting the client, so I felt like I did not have to be at hand.

May 10, 2016

By Carol LetsonKCNXK

I am a current client of this provider

Excellent from beginning to end. They scheduled the same providers for the shifts covered. Not a different person each time. Care coordinator came by prior to start of service with pictures of companions. They always called if there would be a change or if there was a problem. Always reliable and professional.

April 13, 2014

By njhale

I visited this facility

These ladies are simply amazing. From the first time I went in to set up initial care, through the bazillion schedule changes and last minute shifts, they have always made me feel like my grandfather was the most important person to them. I am always confident that a clean and well trained caregiver will arrive on time. I never worry if "everything is alright" while I'm in classes which is a huge relief. The care givers thoroughly engage with my grandfather, and even go so far as play "brain games" on the tablet with him or help him with crossword puzzles to keep his mind active. I can not recommend this agency enough.

May 28, 2013

By Nikki7

I am a past client of this provider

I chose Visiting Angels Living Assistance Services because I decided to go to a more kind of known provider but it did not turn out very well. I discussed with them that I really needed help with the housework because I could not do my normal stuff. They had a girl come in but I only had her for three days because it just didn't work for me. I actually liked the girl. She was really nice but it turned out that if was her first day of work and she was anxious. They told me if I could have her for a day to learn and I said no. I told them to find someone else and they did. My recommendation is that they don't send someone who has just started working on the field to a client that needs some help or maybe they could tag alone someone else to teach her. The wonderful thing about Visiting Angels is that they do have a nurse that comes to check you out and she was wonderful. She was so nice and she was the one shining star in that group. I really felt good about her.

Provider Response

At Visiting Angels, it is our culture and imperative to do our best to serve our clients. In over 14 years in business, we strive to give great customer care, but there are times when we do not, and we apologize.
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About Visiting Angels - Fredericksburg, VA

WE CARE EVERY DAY IN EVERY WAY

Rest Assured! Visiting Angels Are At Your Door!

Visiting Angels provides seniors and adults with the needed assistance to continue living at home. With our local agency in your community and hundreds of Visiting Angels agencies across America, our mission is to maintain the independence and familiar surroundings for those in need of care.

Select Your Caregiver

You'll have the opportunity to interview and make the final decision on selecting any caregiver we refer to you, before care beings. We pride ourselves in matching the needs of your loved-one with the experience of our caregivers.

Our Angels Have Earned Their Wings

Visiting Angels only hires experienced caregivers. Our independently operated homecare agencies are trained to run the most comprehensive background screenings in the industry on every caregiver, including State, County, and Federal searches. For this reason, "Peace of Mind" has become synonymous with the Visiting Angels name.

We're All About Relationships

The families we care for aren't just clients to us. We provide services to many of our families for years because we work hard to establish lasting relationships with them. Like family, we're always here for you!

  • A personalized care plan to suit your needs
  • Complimentary, no obligation introductory home visit
  • Relationships that stand the test of time
We Return Calls After Hours Within Fifteen Minutes!

We know how frustrating it can be to leave a voice message and hope for a timely return call. That's why we return calls within 15 minutes.

  • Available 24 hours/7days
  • Assisted living facility care
  • Up to 24 hour care in your home
  • Immediate assistance upon discharge

We know you have questions and concerns. Visiting Angels has solutions. We're here for YOU!

America's Choice in Homecare

Visiting Angels franchised homecare agencies have served hundreds of thousands of families in their homes across the nation. Visiting Angels is the most recognized and respected name in senior home care. We are "America's Choice in Homecare!"

  • Affordable care/ Professional care
  • More than just senior care
  • We're locally owned
  • Providing "Peace of Mind" since 1998 across America
Nationally Known - Locally Owned
  • Bathing Assistance
  • Dressing Assistance
  • Grooming
  • Assistance with Walking
  • Medication Reminders
  • Errands
  • Shopping
  • Light Housekeeping
  • Meal Preparation
  • Friendly Companionship
  • Flexible Hourly Care
  • Respite Care for Families
  • Live-in Care
Contact Us

If you would like to set up an in home visit without any obligation or commitment, or just talk with our Visiting Angels Staff, please give us a call. We will be happy to answer any questions you might have. We understand that this is a very important decision and that you need to have all your questions answered.

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Services and Amenities of Visiting Angels - Fredericksburg, VA

Agency Type

  • Full Service Agency
  • Agency Extra: Each Visiting Angels Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Screening

  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening

Training

  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment options

  • Payment Options Extra: Private Pay, Long Term Care, Veterans

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Visiting Angels - Fredericksburg, VA

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