Visiting Angels - Fredericksburg, VA

Richard N_15

I couldn't do without her. She did her job. She seldom sat down, and I'd let her know to sit down. She only sat to eat lunch and talked to Richard while they ate. I don't remember being her on the phone. We had excellent care. Kathleen was like an angel. She was there for him, and my husband loved her. He was afraid to lose Kathleen, and they let me know he wouldn't lose her. She stayed a couple of hours to see how I was doing after his passing. She knew how to care for him and roll him. Kathleen showed me and my son how to move him around.

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Anonymous_6552

The caregiver has been good and does anything I need her to, like preparing me for bed. I like that the caregiver is a lovely lady and does everything for me.

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Rose M_22

They are on time. The quality of care has been good.

Delia H

They help the most by doing basic care, cleaning the bed and the house. I like that they get somebody here every day. They have never missed a day.

Linda C_57

They were here within the day. It made my life so much easier. They were jolly on the spot. They were here immediately.

Anthony T_6

The agency has provided us with a caregiver who is nice, and does what is expected. The girl the agency has provided is prompt, and always on time.

Laurie A_2

It's great to know someone is there to help us. I already have recommended them. At first, we didn't know how this was going to be. The dependability and the employees have been great.

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Gloria F_6

The most helpful part is knowing my mom is being well taken care of. I'm impressed with the communication and who they chose for my mom.

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Deborah A_6

They came to help me get out of the chair after my surgery. I liked that the women were nice.

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Michael F_19

I could not do it without her. I like the person they have sent me for my care.

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Gretchen C_2

They take care of my wife so it eases up on me. They are reliable and consistent.

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Allen C_3

The agency has been very cooperative to make my experience positive. I would recommend them because I like being at home, they do everything that needs to be done.

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Lois "Jeanie" W

They were there for me when I needed them. They took me to the doctor.

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Gertrude H_1

The caregiver has had a positive impact because she us incredibly thorough in all her work. As she is tidying up and doing the personal care, she is incredibly thorough. She also comes every day incredibly joyful. The biggest thing we like is our specific caregiver. With our initial one that we had, I probably would have not continued, but the caregiver changed to the one we have known. They are very fortunate to have her as an employee. She goes way above and beyond what she needs to be doing. She is probably one of the most caring souls that we have ever met.

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John S_114

It was good at first but know they require us to have too much time and we cannot afford that. They need a plan that works better. They require 30 hours a week that we do not need.

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Larry W_20

She is very good. Because she comes and helps here.

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Etta B_1

I have enjoyed every caregiver they have sent to me. I like them because they seem to treat everybody the same and kind with everyone.

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Stuart S_2

They take care of my wife so I can do other things. They do a super job.

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Joyie S

They have provided care so I don't worry so much. They are very accommodating.

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Mary P_38

I am getting everything I need right now so I am not sure how the caregivers could have a greater impact. They have helped the most by taking care of the client. She is bed-ridden and she can't do much by herself. They're really good at that. I am not sure what the agency needs to improve on. I like that they have good people and there's no problem getting somebody. If they can't come, they always get a substitute for us. I can depend on them.

Anne H_16

They have made the experience positive because they are reliable, and the girl that I have is a people person. I would recommend them because they are reliable.

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Anonymous_1704186370

They have quality of care, and outstanding customer service. The home aid is outstanding, and they have good customer service.

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Frank S_27

The caregivers do good so I am not sure how they could have a greater impact. They have helped the most with patient care in terms of washing the client and ensuring cleanliness. I am not sure how the agency could improve. Nobody is perfect, but they do a pretty good job. I like that they do good patient care.

Nancy W_42

They provided 24/7 care very quickly. They can improve the communication with emails.

Christine R_11

It's a great peace of mind for my son and for me. She is very encouraging. I love my angel that is here with me. She is an awesome human being, and we get along very well.

Jean S_26

Their love and support the showed to her was the most helpful. I liked that they have a caring nature.

Joyce W_15

Just by knowing a lot like when I have a problem, she helps me with it. I'm very happy with them, I like that she is very friendly and helpful.

Maria C_25

It has been a huge help for us and the help they provide. I like the infromation I was provided with and follow up that they have done.

Margy S

The caregiver is like my child. She shows love to me. The caregiver has been with me for over a year, and I have nothing complain about.

Shirley D

It couldn't be any better, they help us every day. I am 100% satisfied with Visiting Angels. They couldn't be any better. They send the same lady every day. Some of the others cannot do that.

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kelly Danyell

Mariana is a Blessing to our family. She is Very Loving and Caring the way she cares for our Father has us in Awww! We have had several family members with bad experiences with our agencies ! BUT MARIANA IS NOTHING LIKE ANYONE WE HAVE EVER HAD TO COMPLETELY LOVE AND CARE FOR OUR FATHER IS A BLESSING ! We are AMAZED at the way she takes are of our Dad and we LOVE MARIANA FOR THAT, WOULD NOT REPLACE HER FOR ANYONE ELSE EVER!

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Robert G_57

They weren't here that long, but it definitely improved the quality of his life. They are easy to work with, they seem very invested and provided great service.

Stanley M_7

They are helpful. They are professional.

Anonymous_7545

The caregivers come to help us. I can choose the hours I want.

Anonymous_7426

It was very stressful for my mom because she wanted help. They increased her burden. They had some resources that were good and some that were not. I think their intake process could be better and communicate that throughout their organization. They need to monitor and have tasks for them to do.

Kathi M_1

I could get things done and didn't have to worry about staying home and caring for my wife. I'd recommend them because I liked the personality of our caregiver, she cared about my wife.

Rachel H_5

The provider helps the most with showering. I like the agency because the caregiver gets along well with the client.

Anonymous_7287

The aides are very professional, and they help. I would like them to see them improve on technology.

Stuart H_2

They really helped us out. They were responsive and prompt and they were available immediately.

Richard M_47

I was able to do things while my caregivers took care of my husband. One of the reasons was because they were local, the caregivers they proved were excellent, and one was below average.

Nita Berger

Fredericksburg Senior Care provided professional care. The ladies showed up and bonded with her. They took her out and kept her engaged. I would choose them again if needed.

Anonymous_6959

They have helped the most with making sure I do everything I need to do and they get me ready for the day. The people that I have worked with are polite, and communicate what they can and can't do.

Bruce P_3

I am able to run errands to leave the house and my husband is comfortable with the caregiver. They ease my mind when I am gone. I like that they are responsive. They are a breath of fresh air.

Irvin B_1

The most impactful service I receive is the help with recovering my health and general housework during that! One thing I would tell a friend is how helpful this agency is when you are recovering from something.

Anonymous_5073

This caregiver that we have right now is really good. She comes and helps by changing her. I like that the caregiver that comes.

John P_54

The services have helped me with preparation ADLs and running errands. They are always on time.

Helen K_14

The provider helps bathe my mom. The caregiver does a really good job with my mom.

Rodney H_2

It has been very positive. Our caregiver may even be trying too hard to do a good job. We have only had one person that I didn't get along with. Our normal caregiver is great.

Anonymous_5927

We are doing fine with their help. I would like to keep having dependable workers like we have had.

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Celine B

They help by being dependable and kind. I like that they seem to be concerned about their clients. They really care.

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Sue B_16

They feed my wife and take care of our daily lives. They are dependable.

Peggy P_7

When they were here it was great and they took care of her and that's all we wanted for her. They were good and there was no doubt about it but it was just too expensive. I liked them because they were always here and they did what they were supposed to be doing.

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Martin B_5

They made things positive by having continuity of care. I like the quality of the caregivers.

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Vivien W

They make sure my needs are provided for. They are very serious and get everything you need.

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Louis B_8

My caregiver has helped me the most with everything, such as personal hygiene and companionship. I don't know much about them but I like Barbara. I am very happy with one out of the three caregivers.

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Marilyn D_6

For the most part they have provided good caregivers. I like the caregiver.

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Anne C_9

I can go to appointments and shop without worrying, do simple errands that I can't do otherwise. The way they treat my wife is excellent.

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Anonymous_4588

She cleans the house. I like that the person we have does a good job.

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Rudolph M

They sent us the caregiver we now have and she fits in very very good. They sent three people first and each one had something we couldn't deal with. We finally got a caregiver that fits in with our needs and personalities.

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Marlene L_5

Visiting Angels made my experience positive by doing whatever I asked. I liked Visiting Angels because they provided all the services that I needed.

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Barbara A_19

They have been so cooperative and I can call them every week. They are always working with us and checking in on us.

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Paul B_28

My caregiver is nice and does everything. I like that they are very personable and make feel comfortable.

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Janice W_9

Visiting Angels has made my experience positive by assigning me a good caregiver. I like Visiting Angels because they're dependable.

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Martha H_8

They help me with things we are unable to do. The caregiver we had is fantastic and when the office is called, they're very responsive.

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Anonymous_5937

It is very important to my life. I have had two caregivers. They both have been very good.

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Jeanette Z_1

They are wonderful and they make me feel good. They are all sweet and smart.

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Lista W

Visiting Angels have made our lives easier by taking care of my mom. They did a good job with that. They were very responsive and dependable.

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Martin S_6

They try their best but I don't see many change in my life but my standards might be to high. They try to explain what is going on.

Anonymous_5737

They did everything I asked. A little bit of cleaning, and made lunch. They helped in the shower. They were very good. Some girls came late several times. It wasn't a life threatening issue though.

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Peggy B_19

Having Visiting Angels around allowed me to sleep. We had them from 10 pm to 6 am, which literally let me sleep without having the monitor on. They were right on time. The ladies seemed to be aware and sympathetic.

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Anonymous_5579

You don't know things sometimes like whether or not they are vaccinated. They do the things I need though. They need to know their caregiver and make sure it is a good fit.

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Maria V_5

The agency could have a better selection of staff. The services help the client a lot. They provide what we need.

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Anonymous_5504

They were consistent in their presence. I really liked their availability.

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Anne B_12

They made lists to do my medicines, but I stopped taking them because of the strength of the medicines. I was able to get off of them on my own so I stopped taking the heavy medications after surgery. They watched me when I walked and if I needed help, they would help me. The ladies are extremely helpful when the help is needed. They're there on time and they'll do what needs to be done. Everybody was so generous in wanting to help.

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Frances P_5

The people that assessed us were fantastic. The caregiver that I have for my mom is fabulous.

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Paul J_6

They give me respite care from my dad, who has Alzheimer's. They've been very responsible. I called one day and needed help for the next day, which wasn't on the schedule, they weren't able to send anyone, but they got back to me. I can reach them after hours.

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Mary E_17

They always do our request. I like that they respond, and the personnel that we have is above average for what we need.

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William H_6

He had people there to take care of him. I had used other agencies before and they seemed to be the best provider.

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Ruby H_5

I had to go to work and someone had to be there, so I could do that. They helped in that way. They were very personable, good at listening to and accommodating us.

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Robert T_14

She talked to him. I like the girl that did the work for me. She was very professional.

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Edith M_3

They help her with her mobility and her diet and everyday life and well being. They need to do better with giving more insight and follow up when changes happen with caregivers.

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Rhoda S

We had the services for a week, so they were okay. I would recommend them because they are very responsive.

Nancy P_21

They responded to our requests and had someone come to be with me at night. I like that they found enough people to come help me.

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Mary B_109

The ones that know about dementia are awesome. I don't have to worry about anything, they know the routine. They know what to do, they have been around long enough to not be lost. However, only two of the five caregivers we have used are like that. They need to get people who will come to work on time. They also send in people who don't know anything about dementia.

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Anonymous_4757

I don't have to stress about whether or not if mom is being taken care of. I like that the person we've been with has been with us the whole time. She is trustworthy and dependable.

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Mary C_68

It gave me somebody that I could count on until I could find a replacement. I was locked into a contract, and I would have left sooner if not for the contract. I don't think they were very dependable, and the price quoted was different than what I was billed.

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Russell M_6

They did everything that I asked of them. I like that they were very prompt.

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Lieselotte F

My mom is just kind of stubborn, but I would like the caregiver to do more brain exercising with my mom. There is always room for improvement, but I do like that they are typically here when they need to be. The aide is good for my mom.

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Brenda W_5

The caregiver we have is well trained, that is a plus for them. I would say that they provide quality and the people are very good to work with.

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Veronica O_1

She helps me with changing my bed and washing it. I like that they sent me the most beautiful caregiver.

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Adrian "Bucky" D

They just do a good job. They help me with everything I need. They are personable. They have good caregivers.

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Dorothy T_11

They do some housework and clean up her room. They could maybe make the price a little bit lower, but other than that, I think they've been doing pretty well.

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Anonymous_4442

She was bossy and I like bossy because I need her to motivate me. I like that they take charge and they did not have to be told what to do.

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Ruby S_3

They would make my food for me and would do it all for me here. They were very nice to me and made my dinner.

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Vy B

It gives me a change to get out of my apartment and do something different. The care has been excellent. Everybody is very friendly and personable.

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JoAnn S

They provide the services that they're required to do. They assist my mother. The support staff is good. They help with food prep and house cleaning.

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Karesh K

She made us comfortable with the situation and handled it very well. I like the lady who came and I like how she handled things.

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James M_34

She has been kind to my father in-law. The caregiver is very helpful around the house and understanding of the family dynamics. We are very pleased with our caregiver. She works with the family and our goals and plans.

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Richard B_32

It was not going to save my life but it surely helped my life. They were easy to work with. They were friendly and helpful. They did a good job for us.

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Jane J_8

They have given me the freedom to do what I need to do at work 4 hours a day. I like the fact that they are very conscientious, try really hard to make sure that the same person is the caregiver all the time, and when that person is not available they get in touch with me ahead of time to tell me about the schedule change.

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Kenneth W_5

It was too short and he declined too rapidly, but if nothing else, they helped him hold on a bit longer. I like the fact that they are a small business that gives personal services.

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Mary Ann "Marie" C

They were very flexible in hours and in accommodating unusual needs. The quality of care was exceptional and the nursing staff was well suited to our needs.

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Hazel G

She just got to the point that she needed two people at one time. They seemed to try and match my needs.

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James B_26

They stayed on top of things to make sure everything was completely done. They made sure my father was taken good care of and that the provider came and left on time. They were prompt in resolving any issues. If the caregiver wasn't available, they would promptly get someone else.

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Jim S_21

My husband sleep a great deal of the time, so when he gets up, he doesn't have a routine. His routine is hard, and they have to wake him up to feed him sometimes. They have been very good. I have only had them for for a bit, and they have been great.

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Davis M_1

It has made it convenient, but it hasn't had a lot of effect on me because I am far away. They have been able to fill in on Sundays, which has worked out nicely.

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David O_1

They fixing a meal for me every night. They make my bed and give me a shower. They take me shopping. I am being spoiled rotten. They are on time. They always do what I ask. She is busy most of the day doing something.

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Agnes J

They could have helped her go to the bathroom. They told me I wouldn't have to pay the cancelation fee but then the made me pay it anyway.

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Dale J_4

I needed someone to watch my husband at night when he was in rehab for his stroke. He was confused and partially paralyzed. They were reliable, nice, and they did what I wanted them to do.

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Anonymous_3710

We had just gotten out of the hospital and my loved one needed care full time, so it was helpful that way. But since I was home, I don't feel like I need someone 20 hours a week. I didn't feel comfortable asking them to do my dishes while I was there, but it was a good relief to have knowing that there was someone there to help. I liked their punctuality.

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Bernice D_3

She keeps her moving and feed. They stay on top of what she needs. The management is very nice. They are easy to work with. We brought our own caregiver over.

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Lynn G_11

They fix my meals. I have already recommended them. I feel like I am getting the care that I need.

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Basilio H

They helped the most by hitting the ground running and knowing exactly what we were dealing with. She was a very calming person in a very stressful situation. I was so happy with them because of how easy it was to set it up and was very comfortable with them.

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Emerick "Eric" H

The person who came was outgoing and friendly. There were issues on the last day of his care where they were unable to come.

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Wesley W_2

They do everything that I request and I don't have any problems with them and they have a very good group of girls working for them. They have all been very good and I am happy with them and it is excellent service.

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Dr. Philip F

We reached the point where we really needed helped. She does his laundry and goes the extra mile. I like all of the staff because they are very nice.

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Georgia F

The services were very helpful. The caregivers would straighten my mother-in-law's room. All the caregivers were knowledgeable and kind to my mother-in-law.

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Nancy M_33

I was able to go out and do what I needed to do, go to work because my mother was taken care of. It is great that someone can come and help out so you can continue your life.

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Carmen D_1

They provided a safe environment when I was not able to be home with her. They are convenient, reliable, and available throughout most of the country.

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Christine K_5

It made her life a little easier to have someone there to talk to her and comfort her. I enjoyed in particular their caregiver. She was very compassionate.

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Maria L_10

It greatly reduced stress so I didn't have to worry about her being home alone. The people that came really cared for my mom.

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Dotty D_1

They could have had better training and better supervision. No one did what they were supposed to do. I would have liked to see Visiting Angels improve on their attendance of the caregiver that was supposed to show up.

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Mary J

He requires a lot of care. He needs two people to take care of him, so the services are very needed. I like the specific caregivers that are tailored to my husband's needs.

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Ray M

The ladies come out and do her hair and nails. They have done the best job of all companies that I've had for my mother.

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JoAnne J

They do everything that I was doing. They watch out for her. They are able to lift her and move her around. They worked well trying to accommodate for us. They try to accommodate personalities. We have been very happy for the most part.

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Anonymous_3013

They are considerate and helpful. They are helpful and usually very nice.

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Ron B_5

She takes me to the post office. The angel is very good, and I've had her for quite awhile now. She listens to me.

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Alvin D

They are able to help me get out and do things for myself once in a while. They come around, and they check to make sure things are going well. They make surprise visits, which is a good thing.

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Elmer D_1

They got me started right away and found a caregiver that matched my father's needs. It's been very convenient because they come in and work with everything. They made the payment easy.

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Philip P_2

They have helped him the most by doing what they need to do for him. They could maybe have more consistent staffing.

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Ruth K_4

They take care of my grandmother for me so that I can have a little break. They are very friendly, and they explain everything well.

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Charles P_6

They have made his life easier. I like the professionalism they have. I like that they check up on the house and the rules.

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Ann H_13

The 4 hours we have gives us all a chance to breathe a little bit. The only thing better if they are here for 8 hours. We have had nothing but good luck. They stay on of top the whole situation. The people who have been sent have been very nice. We haven't had any trouble with liking the people who came and them fitting in with the household. It has been pleasant and easy in an difficult situation.

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Mary H_68

They are good at taking me where I need to go. I like that they always arrive promptly.

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Barbara Y_3

They go to the store for me. I like that they're very kind. The lady that talks to me is doing a good job.

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Foster W

They communicate pretty well if there are issues. The people that they send out are nice enough.

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Marion R

They keep me from falling or pick me up if I do fall. That is most helpful. They do not let me down and are always here.

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June D

I am the only caregiver and my husband has Alzheimer's, so it gives me a chance to get out of the house and to go shopping. I want to see the contact information improved. They don't always follow up after I request something.

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John W_32

I wanted for nothing. They were very good, prompt, did what I asked, did what had to be done, and they took good care of me.

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Hugh M_1

They helped me with him because I was doing everything myself until we got them. They were real friendly and real good to him. He liked all of them that came.

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Irene K_1

It is a life saver! They give me the ability to leave the house, go shopping, go and do things, and be with out friends and family. It gives us a break, or else it would be around the clock work. The people so far have been very caring, are really willing to help out, and it has been a good experience because they have been capable.

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Gertrude V

It makes it more possible for what I have to get through. I am 88 and have low vision, so I have to have help. They are about the same from the other agencies I have had. They help me by going out and picking up things for me that are missing from my dinner plate.

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Kathryn "Kitty" S

They helped my loved one go to the bathroom. She needed someone to be able to do that often in the night. I like that they had caregivers for the evenings and weekend. There was flexibility in the scheduling.

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Eugene "Gene" W

We aren't used to having anyone in the home, but these people have really made a difference and we have enjoyed them. I appreciate that those who work there are warm and caring people.

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Leaorna (

The services have helped my loved one a lot. The services help him get around, exercise, and help him with bathing. They have sent me a good caregiver. Whenever we need a caregiver, they will provide one for us.

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Kathy R_2

They helped with his personal care around the clock because I worked outside the home. They didn't provide backup when the regular caregiver wasn't able to come to work.

James (_1

Betty is bed bound and Christiana, our caregiver, is very good at keeping her cleaned and changed. Our caregiver is absolutely wonderful to Betty.

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Bill M_10

Right now they help them get his personal hygiene squared away. The caregiver we have is very good and she is providing excellent care and they like her which is half the battle.

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Oscar M

The caregiver is an angel. She knows how to communicate with him. She is professional and helps me as his primary caregiver. She answers any questions I have and is a great companion for him. I wouldn't be able to do this without her. I would tell a friend it is very important to find a provider that is a good match to your loved one.

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Mary O_2

It made me feel better to have someone there that was caring. I liked that they gave their full time and attention to my wife.

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Hazel K_1

We had them on the weekends while we ran errands and did chores, and we would not have been able to function in our lives without them. Most of the caregivers were really good. I had a previous company that was just awful, so Visiting Angels was just awesome.

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Lil C

I received the help that I needed. It was more than I expected. It was done well. It's always been wonderful. They match the people really well. I had different ones, and they were all great.

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Robert N

They give great, warm companionship for my mother. They provide me with peace of mind. They are excellent caregivers.

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Bobbi M

The caregiver was wonderful and did everything and more for us. The caregiver saw things that needed to be done and they did it. They were wonderful because they did anything and everything that they were asked to do.

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Thomas J_2

It's a big help. They save me from having to shop for groceries. They do a nice job and my wife gets good care.

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Irene G

They offer great companionship with my loved one, and she's able to walk around the grounds more. I tried to do all of that myself, but it's too much for me. It's nice to have a break. They're very thorough, they speak directly to the client and ask them what they want to do, and they're willing to do pretty much anything that they're asked to do.

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Mackenzie T

I liked how well the caregivers were set up by the assessment team and that they really care. They help get me out and and do things instead of staying inside since I can't drive.

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Oliver B

They're always on time. They really look out for me and they care for me how I should be cared for. They're there when I need them. They do things that I can't do for myself.

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carroll d

The caregivers are prompt and kind and personable. They take good care of me. They help me do anything I need to do and make my meals before they go home in the evening. They will do pretty much everything I ask them to do.

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Anonymous

They're very professional and helpful when I need them. There were a couple of communication issues over the last several months. They either misunderstood us or misunderstood the caregiver. The caregiver does what we contracted them for. They do everything they promise, from being a companion to cleaning to cooking.

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Rana B

The caregiver that I have is excellent in what she does. Part of Visiting Angels is light housework and I am battling stage IV cancer and I had to move in with my daughter and she works full time, and that light housework helps a lot.

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Edward R

They are very nice. My wife really likes them and that is important to me. They are here mostly for companionship. They stay with her to keep her company.

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Nancy W

The people they sent out were very friendly and willing to pitch in and help. She had hurt her back and needed some help to lift her and move her around and make meals.

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Joan G

They found a very compatible caregiver on the first day. The caregiver signed up for Chinese watercolor classes along with my mother so that they could go every Tuesday together.

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Dennis T_1

They caregivers were positive, on time, and helpful. They were attentive to my specific needs. I needed very specific needs because I had a leg that is non weight bearing and they were able to meet those needs without any hesitations.

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Dianne C

Visiting Angels has provided me with good help. I am recovering from a broken hip, so Visiting Angels does things like going out to get my mail for me. I appreciate it.

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Rosa L

Visiting Angels is professional and they were good to my husband. Visiting Angels made life easier because they took care of my loved one.

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Nancy P

Visiting Angels has excellent customer service and good communication with clients and families. They treat their employees well and it shows in the caregivers. They are very accommodating with care schedules and make an effort to find consistent caregivers. With Visiting Angels, I can be at work knowing that my mother's needs are cared for.

Provider Response

Margaret P

Visiting Angels is so easy to work with. If I need to do a schedule change due to a doctor appointments or a day outing for my mom, they are easy to call and change my schedule. The caregiver works with me on that. It's convenient and nice. They work with me. Instead of me having to do it every week, having the four hours a day is a blessing for me to do the things I need to do.

Provider Response

Lam R

I would recommend Visiting Angels because they were very cooperative. I was desperate and they helped me. The caregiver that came out was great. I was able to get away and go to the beach for a few days with my husband.

Provider Response

Mike L

I would tell a friend that Visiting Angels arrives on schedule, they are caring, and try to develop a relationship with the client. Visiting Angels was good for my wife's contentment.

Provider Response

Tim C_1

Visiting Angels has been responsive to anything that I've asked for. Visiting Angels takes care of my mom because I'm in a different state.

Provider Response

Anonymous_321

Visiting Angels is easy to talk to so they are easy to work with. Visiting Angels makes my life better by taking care of my loved one so I can be free to do what I need to.

Provider Response

Wanda R_1

I would tell someone about Visiting Angels because the caregivers are caring. Visiting Angels has made life easier by allowing me to do things on the weekends that normally I could not do.

Provider Response

Anonymous_411

Visiting Angels is responsive to schedules. The caregivers have been doing a good job at assisting my loved one with their needs. They are very prompt and reliable.

Provider Response

Nora N

The first six visits, there were only two caregivers that were on time. The caregivers were late, and we couldn't find them. I had too many problems with the caregivers being late, not showing up, and one thing after another was terrible. Visiting Angels doesn't talk with each other to solve the problems occurring. Visiting Angels allows me to leave the house and take care of my husband.

Provider Response

Charles A

Visiting Angels was very good and very professional towards us. Visiting Angels always offered to do things for us, and was happy to do things for us.

Provider Response

lvbm

Although I have a great caregiver, I am very disappointed in the scheduling staff who can not be relied on to find me a substitute when my usual caregiver has to take off. This week I was not even notified by the agency that my usual caregiver would not be coming on Friday. Instead, I was notified by the caregiver; and when I called Visiting Angels to find out who would be subbing, I was informed that since the leave for the usual caregiver hadn't been approved, she was expected to show up for work. Therefore, the agency had no intention of either letting me know or of finding a replacement. Fortunately, I was able to get someone through a different agency. This is the fourth time I have been left in the lurch by this company, so it is getting more and more obvious that the client doesn't come first here. They may be one of the least expensive agencies in the area, but in this case it might be true that you get what you pay for. I would no longer recommend the Fredericksburg, VA Visiting Angels franchise.

Provider Response

Robert M_5

I don't respect Visiting Angels' business tactics. Visiting Angels has good caregivers, but their management is horrendous.

Provider Response

Joann F_2

I like having Visiting Angels because they are very helpful and knowledgeable. They listen to the client and his needs. I would recommend them. Having Visiting Angels has made my life easier because we had a horrible company before that was stressful to work with. Visiting Angels is easy going, easy to work with, and they actually send someone!

Provider Response

Patricia R_3

I would tell someone that Visiting Angels is reputable and caring and that they check out their clients to make sure that they are providing what is needed. The most helpful part of the services is that my caregiver is here and willing to do whatever I need her to do.

Provider Response

Robert T_2

Visiting Angels had great communication between themselves and the family. Visiting Angels would offer as much help as possible to the client. It allowed us to keep her home longer then we could have without Visiting Angels.

Provider Response

Laurel M

Visiting Angels has been fairly reliable. There have been a couple of instances where I sent an email and Visiting Angels did not acknowledge that they received the email. There have also been times where the caregiver couldn't make it, and Visiting Angels could not find a replacement caregiver. Visiting Angels needs to have more caregivers on staff that are willing to fill in. The services allow me to continue to work and get out of the house. The services allow me to not worry about my mother when I am not there.

Kenney A

The service from Visiting Angels is dependent on how comfortable you are with the caregiver in your home. The caregiver from Visiting Angels frees up my time while they are with my dad.

Provider Response

Kay L_2

Visiting Angels can pay more attention to their clients. I finally got an extremely caring caregiver.

Provider Response

Norman B_1

Visiting Angels is easy to work with because they sent different people into the home so that I could choose the best caregiver. I was able to run errands and do some little things outside the home and take care of personal business.

Provider Response

Debra M_2

Visiting Angels was very polite and kind. They all have their own ways of doing things, but they were all helpful and friendly for the most part.

Provider Response

Curt B

Visiting Angels is professional, accommodating, and easy to work with when setting up finances. The services were helpful because there was no way my wife or I could get there to take my mother to the doctor.

Provider Response

Mable W

Visiting Angels was very compassionate in setting things up and getting started. They were very supportive when I needed more help, and they stepped up. Visiting Angels made my life easier by supporting the client, so I felt like I did not have to be at hand.

Provider Response

njhale

These ladies are simply amazing. From the first time I went in to set up initial care, through the bazillion schedule changes and last minute shifts, they have always made me feel like my grandfather was the most important person to them. I am always confident that a clean and well trained caregiver will arrive on time. I never worry if "everything is alright" while I'm in classes which is a huge relief. The care givers thoroughly engage with my grandfather, and even go so far as play "brain games" on the tablet with him or help him with crossword puzzles to keep his mind active. I can not recommend this agency enough.

Provider Response

Nikki7

I chose Visiting Angels Living Assistance Services because I decided to go to a more kind of known provider but it did not turn out very well. I discussed with them that I really needed help with the housework because I could not do my normal stuff. They had a girl come in but I only had her for three days because it just didn't work for me. I actually liked the girl. She was really nice but it turned out that if was her first day of work and she was anxious. They told me if I could have her for a day to learn and I said no. I told them to find someone else and they did. My recommendation is that they don't send someone who has just started working on the field to a client that needs some help or maybe they could tag alone someone else to teach her. The wonderful thing about Visiting Angels is that they do have a nurse that comes to check you out and she was wonderful. She was so nice and she was the one shining star in that group. I really felt good about her.

Provider Response