They need to hire more people.
There needs to be more people on staff. Sometimes they are not able to get a caregiver for me.
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(800) 973-1841
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Reviews of BrightStar Care Fredericksburg, VA
Home Care Reviews for BrightStar Care Fredericksburg, VA
December 06, 2021
I am a current client of this provider
November 04, 2021
I am a current client of this provider
They are able to help her a little, but I often have to step in to help and I miss work.
Some of the girls that show up know what to do and others don't.
October 06, 2021
I am a current client of this provider
Brightstar Care takes the weight of the items of the things my mom is no longer able to do and they help to pick up the slack for me. They really help to lighten the load all around.
I like the communication especially when it comes to changes in caretakers coming in.
September 07, 2021
I am a past client of this provider
They were able to provide us 24 hour care. They helped her stay clean.
They are dependable.
August 05, 2021
I am a current client of this provider
She is very good to me. I don't have to have anyone else come and help me.
They provide good care.
June 02, 2021
I am a current client of this provider
They help by giving him the same person each day and he can trust them and he feels comfortable with them when I leave.
I like that I can make changes in the schedule as often as I need and I can always get a hold of somebody and count on them always.
February 19, 2021
I am a current client of this provider
They have very good communication.
So far, they have been very easy to work with.
February 04, 2021
I am a current client of this provider
Everyone has worked around his schedule which has been great.
They were so easy to get set up with .
January 15, 2021
I am a current client of this provider
They provide necessary care.
I like some of the caregivers.
January 07, 2021
I am a current client of this provider
They come on time.
I like that they have good nurses.
December 08, 2020
I am a current client of this provider
They have high quality employees who are trustworthy.
I like that their management is great and they have great employees.
November 11, 2020
I am a current client of this provider
To make it easier I would just like to know my schedule.
I would like a more predictable schedule.
October 20, 2020
I am a current client of this provider
They work to find the person who is the right fit for us.
They keep me informed.
October 20, 2020
I am a current client of this provider
I get a bath regularly and clean clothes. I look forward to them coming in every day.
I couldn't be more pleased with the care I'm getting.
September 21, 2020
I am a current client of this provider
They take care of everything and they do it efficiently.
The representative always shows up on time and does an outstanding job.
August 11, 2020
I am a current client of this provider
The most helpful part of the care is that they've helped his health.
I really like the nurse that has come.
August 11, 2020
I am a current client of this provider
It is a different face he sees besides family.
The communication is not too good.
June 24, 2020
I am a current client of this provider
They interact with him and talk to him.
I need the caregivers to do more than just be a sitter.
May 13, 2020
I am a current client of this provider
They come in on time.
Everything they have done so far has been alright with me, I have no complaints. They always do their job. They have everything and do everything when they come. Everything that I need done is done.
May 13, 2020
I am a current client of this provider
I liked the first nurse a lot because that nurse were personable.
I've had two nurses and I like how they come to the house so I don't have to go out.
April 17, 2020
I am a past client of this provider
They gave me the medication that was provided.
I like that they come do their job.
March 17, 2020
I am a current client of this provider
They have helped me learn how to be independent. They helped me feel comfortable enough to live my life as a normal person.
They are patient and polite. They are eager to make sure I am okay and healthy before they leave.
March 09, 2020
I am a past client of this provider
I had knee surge and my mobility was limited, so they would bring me things that I needed.
I didn't know when I would need something so they were very attentive.
February 19, 2020
I am a current client of this provider
She scheduled it so when I came home from work, there she was to help me! She asked me when would be the best time for her to come, whereas other ones gave me a time frame they could come.
The nurse was always responsive. Even if I had a problem with my sight, she responded immediately. She told me to call her if I have problems any time, whatsoever.
January 21, 2020
I am a current client of this provider
Everybody is polite and professional.
They provided somebody for me the next day when I needed them on short notice.
November 12, 2019
I am a current client of this provider
There was one time that I got my medicine a week late.
I usually get everything on time.
October 09, 2019
I am a past client of this provider
They listened to what we required.
They were on time and were good with him and his needs.
September 12, 2019
I am a past client of this provider
It was the best care that my loved one got. Their care was the best, knowledge-wise.
I like that they are completely professional, and they are very personal.
September 06, 2019
I am a current client of this provider
This time, they have actually found a nurse that they'll keep and has a better schedule.
It has been better, but they used to have scheduling issues.
August 14, 2019
I am a past client of this provider
The agency could have made my life easier by having more availability for short notice.
I would like them to have better consistency in the quality of the aides that they send.
July 19, 2019
I am a current client of this provider
I don't have to travel hours away to get infusions.
They have flexible hours. They work around my schedule.
July 12, 2019
I am a current client of this provider
They are on time.
The nurses are nice and professional.
June 17, 2019
I am a current client of this provider
They help me with my health, my medications, and my pets. They helped me with my meals and everything I need.
They are very professional.
June 17, 2019
I am a current client of this provider
Being a caregiver is difficult, so you need someone else to come in and help you with things. It is important to have a service like this. They provided me someone that my mom likes and helped me with her daily routine.
I have somebody there that is a very good caregiver. She does very good work.
May 23, 2019
I am a current client of this provider
They provide easy scheduling, and the nurses I've had have been great.
I like the ease of having help at home and being able to reach my nurse.
April 11, 2019
I am a current client of this provider
They've been able to get us the care that we need in the evening. They've been able to help take care of my father while I've gone to work over night.
They care that comes for my father has been spot-on. The caregivers have been very good to him.
March 11, 2019
I am a current client of this provider
It is hard because it all comes down to the person who provides the care, and they are hard to control. The people setting up are great.
The people are fine and able to help coordinate. The level of the people are sometimes is not that great.
February 21, 2019
I am a current client of this provider
What they do is very helpful to us. It's just the consistency that needs improvement.
The consistency in which they are able to provide people could improve. Sometimes they show up without being announced, and other times they don't come when we expect them.
January 14, 2019
I am a current client of this provider
The nurses that came to see me were nice and had good answers.
I like all the help they gave me.
December 12, 2018
I am a current client of this provider
I feel comfortable leaving my loved one. They help them change and use the bathroom, and they do that for me on a regular basis.
I like the fact that they tried to accommodate us as quickly as possible.
November 20, 2018
I am a current client of this provider
She only comes in and gives him a shot, but she's always here on time and is dependable.
They're very professional and very reliable.
August 30, 2018
I am a past client of this provider
They provided the care, and that is what we needed.
They were reliable. They showed up when they were supposed to.
July 27, 2018
I am a current client of this provider
They made it so that my loved one could get the services he needs in a timely manner.
They are extremely organized, the nurses know exactly what they're doing and they're very nice.
June 07, 2018
I am a current client of this provider
The CNAs are here on a daily basis. Basically, if I didn't have the home care, I would be forced to be stuck in the hospital. I've never had to be that way because of companies where the nurses come to my home.
I would just let them know the employees are pretty easygoing and they look out for your best interest.
June 07, 2018
I am a current client of this provider
Before I used to take my son to the hospital, so there isn't much of a difference.
The caregiver that comes is very competent and good.
June 07, 2018
I am a current client of this provider
They've made things easier by having help around.
I would like them to not switch the people around so much. They do have caring people.
May 16, 2018
I am a past client of this provider
I would have liked them to keep a better communication with their client and their nursing manager.
I would have liked them to come change dressings on time. There were a lot of miscommunications between the nurse and the nursing manager.
May 10, 2018
I am a past client of this provider
They were there when I needed them. They even came one time on a weekend. They were there within a half hour.
Scheduling was the main thing. They couldn't coordinate the schedules very well.
April 24, 2018
I am a current client of this provider
I just gave my other agency a notice that I'm going with BrightStar Care soon. I couldn't work if I didn't have someone take care of my mother.
March 29, 2018
I am a past client of this provider
The caregivers were flexible as far as waiting for us if we needed to get home a little bit later than what was planned. If the worker was running late because of traffic, she would stay later to make up for it. They allowed us to actually go to work until we found daycare.
March 14, 2018
I am a past client of this provider
I ended up getting BrightStar Care because of an emergency situation, and they responded right away. I had some very nice people come and help out. I fell and broke my leg, so I couldn't help my husband because I couldn't put any weight on my leg. After my husband passed away, I still had my broken leg and couldn't do things like get something to eat.
November 27, 2017
I am a current client of this provider
I haven't worked with BrightStar Care for very long, but I think that it is a good company so far. BrightStar Care is here to help my mom do things that she needs to do. They help her get to appointments and do things around the house.
November 15, 2017
I am a current client of this provider
BrightStar Care's nurses were excellent. They were good about calling to let us know they were coming. They were prompt and caring. The daily impact was outstanding because BrightStar Care nurses were really great.
October 25, 2017
I am a current client of this provider
I would recommend BrightStar Care because of their ease of use. BrightStar Care can have a better impact on my life if they trained their nurses better in how to take care of me.
October 23, 2017
I am a past client of this provider
I would tell a friend that BrightStar Care is concerned and interested in my personal problems. BrightStar Care helped me the most with getting me meals. One of the caregivers wasn't such a big help as the other one, but overall, it was great.
October 19, 2017
I am a past client of this provider
The caretakers that came out didn't match what was advertised. They were babysitters that just sat there. There was minimal involvement with her. They were there for her safety, but they weren't there for stimulating her which was what brought us to BrightStar Care. We didn't have BrightStar Care for very long.
September 28, 2017
I am a current client of this provider
I would tell a friend that BrightStar Care is very convenient if you know what you want from them.
BrightStar Care could have a greater impact on my life when I get to know my helpers better so that I can use them more in the future. I just have not had their services for very long yet.
September 28, 2017
I am a past client of this provider
BrightStar Care's manager was always available. BrightStar Care allowed me to continue working.
About BrightStar Care Fredericksburg, VA
At BrightStar Home Care of Fredericksburg and Springfield, we have a unique understanding of the issues today’s families face, struggling more and more to find time for even the most basic activities amid ever-busier lives. Finding experienced and compassionate caregivers can be a challenge – but it doesn’t have to be. Our home care services focus on improving the health and well-being of those entrusted to our care and our clients count on us for outstanding care and just about anything else they need, anytime, anywhere — so they and their loved ones can get the most out of life. Our qualified, compassionate caregivers go above and beyond to make more possible – more support, more joy, more laughter – in the lives of those we serve by truly engaging those in our care on an individual level.
If you’re a senior or need home care services, call (540) 376-3131 today and schedule your in-home assessment. Please visit our website to learn more at http://www.brightstarcare.com/fredericksburg Get Costs
Services and Amenities of BrightStar Care Fredericksburg, VA
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra: Wound Care, Lab Draws, Infusion Services, Health And Insurance Assessments
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Blood Work And Other Medical Care
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
- Training Areas Extra: Dementia/Alzheimer's Care Platform
Payment options
- Credit Card
- Check
- Payment Options Extra: Long Term Care Insurance, Ach/Direct Debit
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: HCO171311 is our Virginia License number. Also we are Joint Comission Accredited
