Right at Home Northern Virginia

Offers Home Care

133 Reviews
Call (703) 348-9587
Right at Home Northern Virginia (703) 348-9587
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Reviews of Right at Home Northern Virginia

133 Reviews Write a review

Home Care Reviews for Right at Home Northern Virginia

March 23, 2018

By Mary B_48

I am a current client of this provider

I think they are very conscientious about putting in the hours they say they will do. They are helpful around the house and to my loved one. The main thing is the bath. They make sure he has a bath every time they come. He can't go upstairs, so they give him a bed bath. It works out really well.

Provider Response

Bathing and dressing are important tasks for maintaining ones dignity and cleanliness. Our caregivers are specifically trained on how to support individuals with these tasks and provide the support with care.

March 19, 2018

By Nancy M_1

I am a past client of this provider

I appreciated that they were responsible and that the caregivers came on time. They made my life easier when they helped me get up to go to the bathroom and to get in bed.

Provider Response

Timeliness is very important which is why our new caregiver app gives our caregivers real time directions and traffic plus allows them to clock in and out with ease. This gives them more time to spend caring for your loved one rather than communicating with our office!

March 19, 2018

By Carolyn A

I am a current client of this provider

The facts that they blend in, are very helpful, and want to do more than necessary makes them excellent. I can get out of the house and do the other things that my mom is not supposed to do. Prior to them coming to the home, I was the sole caretaker. My parents are really relaxed around them.

Provider Response

We always enjoy providing care to couples and ensuring they are able to stay together and in their home. Thank you for choosing Right at home!

March 15, 2018

By Maeola P

I am a current client of this provider

I like that they are very consistent in trying to find someone for us. Something that could improve is the caregiver's desire to work. This isn't for all caregivers, just some of them. I am able to go to work and not worry about my mom and if she is getting the best care possible.

Provider Response

We know caring for a loved one can be difficult especially when balancing a family and work so thank you for choosing Right at Home to support you during this time.

March 12, 2018

By Steve and Elaine S

I am a current client of this provider

I like the nurse aide that they send to us, I like the nurse supervisor who comes to visit often. When we know that when she comes, she will take care of anything that needs to be done, she provides advice on things to do when she is not around.

Provider Response

Our nurses provide in-person client supervision and are dedicated to ensuring the care plan outlines the right services each ouf our clients need.

March 09, 2018

By Drew C

I am a current client of this provider

My concern about the company is when they're caring for a senior and they have multiple caregivers coming in to help this person, the left hand doesn't know what the right hand's doing. The person on Thursday doesn't know what happened to their client the day before. There is no communication. They could be more proactive about his care as far as making sure his clothes are put away and in order. It's good having a companion there when they show up. They're there for 8 hours a day and I think all they do is watch television.

Provider Response

Our new client management system and caregiver app allows for communication between caregivers and requires each caregiver to go through a check list of tasks that were completed, were not completed, and notes explaining each. Thank you for your feedback and we hope this improves the care we provide our clients.

March 09, 2018

By Christine G_3

I am a current client of this provider

I have had caregivers who would leave my husband in the house to smoke a cigarette. Someone was playing in another room while they left my husband in another. I reported them all then I had them all dismissed and finally had a good caregiver. Caregivers aren't attentive to my husband because they are on their cell phones constantly.

Provider Response

Thank you for your feedback, I look forward to speaking with you more offline about the issues you have experienced.

February 22, 2018

By Mary E

I am a past client of this provider

One thing that impressed me was the fact that on a Sunday, they called me back immediately. They were available and took down my needs, and were able to be responsive right when the services were needed. The services gave us a sense of security. My mother was having anxiety in the middle of the night so it was nice to have someone that was there to be able to be there for her.

Provider Response

Our intake specialists are available 24/7 plus we have nurses and caregivers available to start services on the same day if necessary. Thank you for choosing Right at Home!

January 19, 2018

By Lorraine and Theodore T

I am a current client of this provider

Most of the things they are doing is a 10. I think they are doing everything fine. It means a whole to me because I cannot walk.

Provider Response

Thank you for your feedback, we are happy to have you as a client and hope to continue to improve the quality of your life.

January 10, 2018

By Louise V

I am a current client of this provider

I like their communication and that they keep right on top of things. They are nice. I know that someone is there for my dad. The current caregiver puts up with a lot, and that gives me peace of mind.

Provider Response

Communication and patience is critical when managing a team of caregivers and supporting your loved ones. Our team is dedicated to ensuring you receive the care and attention when you need it most.

December 15, 2017

By Meridith M

I am a past client of this provider

Right at Home was a good provider for my mother and did all she needed. Having someone there made things a lot easier for her to live.

Provider Response

We understand the right caregiver makes a world of difference which is why we hire caring, compassionate, professional caregivers with the right experience to care for your loved one.

December 12, 2017

By Robin B

I am a current client of this provider

Right at Home is reliable and great. The services from Right at Home make life easier by allowing my loved one to stay at home and receive care.

Provider Response

We know most people want to remain in their home so we provide the services that allow that to happen safely. Thank you!

December 11, 2017

By Richard H_7

I am a current client of this provider

I'm less likely to recommend Right at Home because I feel they are a loosely-run organization, always substituting people. Everyone coming is new, and I have to re-introduce them to my wife and the system. Sometimes they show up late, and one time they didn't come at all. The caregivers know how to change a diaper and put my wife in a wheelchair. Some are really helpful and make an effort to help around the house, while others sleep on the job.

Provider Response

Thank you for your feedback, I look forward to speaking with you more offline.

December 09, 2017

By Mark B_10

I am a current client of this provider

Right at Home is able to get my mother's approval, which is very difficult. Right at Home is able to free time up for me to do other things.

Provider Response

Sometimes accepting care can be a difficult task so our nurses and care supervision teams are trained to hold those conversations and our caregivers are trained to provide options in the home.

November 22, 2017

By Eric E

I am a past client of this provider

Right at Home is a well organized agency and their employees are friendly people. The services from Right at Home made life easier by doing the job I had brought them in for.

Provider Response

We know how confusing the healthcare maze can be so we do everything we can to keep managing your in-home care needs simple. Thank you for choosing Right at Home!

November 21, 2017

By Leslie P

I am a current client of this provider

Right at Home makes a good effort to make a good match between the caregiver and the client. Right at Home saves me time and I don't have to worry about my husband when I am at work.

Provider Response

We know caring for a loved one can be challenging which is why we are hear to assist with those caregiving tasks that will allow you to get the rest and respite you need. Allowing our caregivers to help allows you to get back to work or work on your own personal to-do list.

November 16, 2017

By Jack S

I am a current client of this provider

I would tell a friend that Right at Home is very efficient and good in general. Right at Home makes my life easier by assisting in my care, like bathing and making dinners and things like that. They do an excellent job.

Provider Response

Thank you for your feedback and we are glad to hear we are improving the quality of your life.

November 15, 2017

By Robert L

I am a past client of this provider

When my loved one needed help most, there wasn't anyone available. There was a five day lag to get a caregiver and the need was no longer there. Right at Home made my life easier by providing me peace of mind.

Provider Response

Thank you for your feedback and as we are able to provide same day care, I will be looking in to the delay in starting services. I look forward to speaking with you more offline.

November 14, 2017

By Joseph G

I am a past client of this provider

I would say that the service they provided wasn't bad. I would recommend depending on the services needed. The patient was up and running before expected, which is why we cut them off. They did very little because the needs were minimal.

Provider Response

Post surgery care can be difficult to judge but we are here to support you for as long or as short as you need to get back on your feet.

November 14, 2017

By Ruth R

I am a current client of this provider

I like the fact that they are able to provide the same caregiver consistently. I don't have to call my brother as much, and he doesn't call me as much. He likes having someone come on a regular basis because I don't live close to him.

Provider Response

Our goal is to provide caregiver consistency in order to create and maintain a relationship between our clients and our caregiver!

November 10, 2017

By James K_1

I am a current client of this provider

I would recommend Right at Home because their caregiver is great! Right at Home makes my life easier because I am put at ease by receiving help in my daily activities.

Provider Response

We love our caregivers and appreciate everything they do for our clients, families, and our office staff. Thank you!

November 09, 2017

By Alberta W

I am a current client of this provider

I can talk very positively about my own caregivers. The caregivers are very helpful in waking me up for the day.

Provider Response

We are glad to hear you are happy with your caregiver and find the care they provide is helpful.

November 09, 2017

By Anonymous

I am a current client of this provider

Right at Home took some time to get good caregivers, but right now I am very happy with the caregiver. The current Right at Home caregiver is very helpful and good with my loved one.

Provider Response

Through our client and caregiver supervision process we are constantly seeking feedback to ensure you are satisfied with your caregiver. We know the matching process is the critical to the care we provide.

October 30, 2017

By Andrea S_6

I am a past client of this provider

Some of the caregivers from Right at Home were really not good. It was a different level of care when I was home versus when I wasn't. They would just sit around. The services provided by Right at Home were simply mediocre.

Provider Response

Thank you for your feedback and I will be reviewing the caregivers that provided care for you to ensure they are meeting the expecations of our team.

October 25, 2017

By Dorothy B_10

I am a current client of this provider

I would recommend Right at Home because of their helpfulness, pleasantness, and in being ready to work. Whatever I need done, they're willing to do it! The service has helped me just by knowing that someone is here and is willing to help me. Someone cares.

Provider Response

Our team of dedicated caregivers follow the custom care plan created by our nurses to ensure we are providing the right care, right at home!

October 19, 2017

By Nick D_1

I am a current client of this provider

I would recommend Right at Home to friends because their care providers are very good, even though we started recently. We only had the caregivers here for 4 days, but when they were here they were very helpful. They're helping my father get used to being on his own again.

Provider Response

Transitioning from a hospital or rehab can be a difficult task so our caregivers and nursing teams can help get you back on your feet by assisting with fridge clean outs, prescription pick-ups, light housekeeping, and grocery shopping.

October 17, 2017

By Cynthia G

I am a current client of this provider

I have had other home health services come out, we liked Right at Home better because they have better communication and listen to our concerns with caregivers and schedules. Right at Home is genuine. My father is the patient and it's a lot of help with bathing. Without help from caregivers it would be impossible for my mother to help my father bathing.

Provider Response

We provide professional caregiving services to ensure your loved one is taken care of and maintains their dignity and independence. Thank you for choosing right at home.

October 13, 2017

By Mercedes L

I am a current client of this provider

Right at Home is a good service, they are always polite. Right at Home makes it easier for my husband because he doesn't have to be alone when I have to go out.

Provider Response

We know you have options for your healthcare needs so thank you for choosing Right at Home and trusting us with caring for your loved one.

October 12, 2017

By Lisa R_1

I am a past client of this provider

I like the idea of the personal care from Right at Home but I did not get what I wanted. I would have liked the same quality caregiver each time, consistently.

Provider Response

Thank you for choosing Right at Home to care for your loved one. We understand that the caregiver and client matching process is critical to the quality of care we provide every day. In order to understand the needs of each client we use a phone consultation, in-person assessment, and CareFinder profile system prior to services starting. Once care has begun, our registered nurse conducts an in-person quality visit and our care supervisor makes several quality calls to ensure we have gotten it right or if any changes need to be made. We appreciate your feedback and will continue to work as a team to ensure all clients are satisfied with the caregiver(s) we select for them.

October 12, 2017

By Bruce B

I am a past client of this provider

I would hesitate to recommend Right at Home because nothing's really improved. The administrative office didn't seem very good at details and communicating changes in scheduling. If the caregiver couldn't make it, Right at Home would not send a replacement or they would send one at the last minute and not tell me. The personal caregiver was great, so the impact was good.

Provider Response

Thank you for this feedback and I look forward to speaking with you offline regarding ways we can improve our communication and staffing model.

October 12, 2017

By Veronica D_4

I am a current client of this provider

I would tell someone that Right at Home does an excellent job in taking care of the patients. The caregiver from Right at Home has been excellent with my loved one.

Provider Response

Each one of our clients is special to our team and we want to thank you for allowing us to be a part of your family.

September 21, 2017

By Sarah S

I am a past client of this provider

Right at Home is very professional, efficient, affordable,and they get the job done. My life was easier because I felt that there was someone to make sure I was okay.

Provider Response

While we understand healthcare can be expensive, we provide flexible scheduling and services to ensure we can meet your care and financial needs.

September 21, 2017

By Andrea B_2

I am a past client of this provider

I was very disappointed that my loved one had several different caregivers because she never got familiar with them. Most of the caregivers were horrible and didn't do anything for my loved one.

Provider Response

Our goal is to provide caregiver consistency in order to create and maintain a relationship between our clients and our caregiver(s). Our caregiver selection process takes place among our 4 person care management team including our Director of Nursing, Care Supervisor, Staffing Supervisor, and Field Nurse. Our Care Management team reviews the requested schedule, clients care plan, and overall personality traits in order to select the best possible match. While we recognize we do not always get this right on the first try, we always work with our clients and their families to solicit feedback and make adjustments.

September 18, 2017

By Wayne C_1

I am a current client of this provider

Right at Home has caused some scheduling conflicts recently since the primary scheduler went on maternity leave. We know that it is not their fault, though. Being a scheduler is a hard job. Right at Home makes my life easier by having the caregivers in the home to help me care for Kathleen and her needs.

Provider Response

We appreciate your feedback and understanding while our staffing supervisor is out on maternity leave. Right at Home takes pride in improving the quality of life for those we serve and recognize that we work in service of our employees, both caregivers and office staff members. For that reason we provide excellent benefits such as medical, vision, and dental insurance as well as other benefits like travel and mileage reimbursement, retirement accounts, and flexible scheduling. When the time is right, we look forward to welcoming her new child into the world and welcoming her back to our office.

September 18, 2017

By Dorcas G

I am a current client of this provider

I would tell someone that we have been very satisfied with our choice of Right at Home and that they have a range of services that they offer. There isn't anything that Right at Home could do to be more helpful just yet.

Provider Response

Thank you for your feedback and we are happy to have you as our client.

September 12, 2017

By Steve S_3

I am a current client of this provider

I would tell someone that the caregiver that I have received from Right at Home is very good. We like her a lot, she is very helpful, and I am not sure we could find anyone better. The office staff of Right at Home is also very responsive. The most helpful part of having the services is how the caregiver comes to our home and takes care of the kind of nursing that we require and is trained and able to take care of other things such as washing clothes and planting flowers.

Provider Response

Our dedication team of nurses, care supervisors, and additional support staff are here to supervise our caregivers and ensure you are satisfied with the services we provide.

August 28, 2017

By Anonymous_457

I am a current client of this provider

I would tell others that Right at Home is a good company to hire because the first encounter we had with the nurse was good. The caregiver is on top of things with the client's dementia.

Provider Response

Our nurses provide in-person client supervision and are dedicated to ensuring the care plan outlines the right services each ouf our clients need.

August 28, 2017

By Phillip W

I am a current client of this provider

We have had a few caregivers coming and we have a really good one coming now. The VA only allows ten hours a week for home care. Right at Home's caregivers only want to come three days a week working three to four hours a day. We finally got someone to work for two hours a day which is what we want and that is working out really well.

Provider Response

Flexible scheduling and caregiver availability is one of the major benefits of working with a home care agency. We want to meed the needs of every client and will work dilligently to ensure your needs are met.

August 25, 2017

By Carolyn D

I am a current client of this provider

The first three caregivers we had did not click with us, but the caregiver we have now means the world to us. I would appreciate more hours from Right at Home but I have to go to the VA for that.

Provider Response

We are proud to be one of the few home care agencies that contract through the VA and support the Veteran's Aid and Attendance program through Veteran's Care Coordination. Thank you for your service and for your feedback.

August 24, 2017

By Rick T_1

I am a current client of this provider

Right at Home is friendly and competent. They have good personnel. Right at Home is improving my daily life through their friendly, professional staff.

Provider Response

Thank you for your feedback and we are glad to hear we are improving the quality of your life.

August 17, 2017

By Louis J

I am a current client of this provider

The caregiver that we have helping the client has a very good working relationship with him and we requested her. Right at Home was very flexible with us and allowed us to have her as his caregiver. We initially hired Right at Home for about four days a week, but the VA offered to pay half of that. Right at Home is accurate with that billing. My mother-in-law cannot care for our loved one in the way he needs because of her own health issues, so the services are a big help for both of them. It frees her up to do other things. The caregiver makes sure our loved one is well-attended to, and she even takes him out for walks.

Provider Response

We know caring for a loved one can be challenging which is why we are hear to assist with those caregiving tasks that will allow you to get the rest and respite you need. Allowing our caregivers to help allows you to spend quality time with your loved one.

August 17, 2017

By Peg B

I am a current client of this provider

We have no problem recommending Right at Home because the person that they provided does the job and whenever we have any issues they keep us appraised with them so that we are made aware of problems in advance, and they have very professional service. I am the primary caregiver for my wife so it was a great relief for me that they had different people who knew what they were doing. Almost everyone they sent over was up to speed on her care as well so that was nice.

Provider Response

We know how important communication is when managing multiple caregivers in the home which is why our care supervision team reviews each care plan with all caregivers prior to them arriving at the home.

August 17, 2017

By Diane G_3

I am a past client of this provider

Right at Home's caregivers need to show up on time, communicate, follow up, and do what they say they will do. Right at Home needed to communicate more and follow up more.

Provider Response

Prior to starting services, a Right at Home nurse will create a custom care plan specific to each client’s needs. The Virginia State Board of Nursing has strict guidelines as to what type of services our caregivers can and cannot provide. It is our intention to provide the highest quality homecare services and enforce all regulatory guidelines set forth by the state. In this situation, our caregiver was not comfortable providing a service that was outside her scope of care. We worked with the family and the community to ensure all services we provided by the appropriate organization.

August 16, 2017

By Mary S_10

I am a current client of this provider

The caregiver we have from Right at Home is excellent and the fill ins have been good so far when she's not there. Right at Home provides a help I need and couldn't do without.

Provider Response

All of our caregivers are licensed, insured, and bonded plus receive rigorous training to ensure they provide the right care you need. We are glad you have formed a great relationship with your caregiver and have gotten along well with any fill-in caregivers.

August 16, 2017

By Vincent N_2

I am a current client of this provider

I would tell a friend that Right at Home is a good company. Right at Home has helped me be able to get around and get up in the morning.

Provider Response

Our office provides flexible scheduling and low minimums so we can provide the right care at the right time.

August 14, 2017

By Christine G_1

I am a current client of this provider

I would tell a friend that Right at Home will do their best to meet the needs of the client. Right at Home has helped the most with mobility and daily functions.

Provider Response

While our caregivers help with specific tasks our goal as an organization is to help you maintain your independence, we are glad you have remained safe and satisfied while working with our team.

August 14, 2017

By Penny L

I am a current client of this provider

Right at Home needs to match the caregivers better with the client and his needs. Right at Home makes my life easier by allowing me to not have to worry every minute. They ensure that the client is safe at all times.

Provider Response

Client and caregiver matching is the most critical aspect of our industry so we work to ensure we personally know each client and caregiver prior to the matching process. We also conduct multiple quality calls and visits to check on how we did then make changes if necessary.

July 31, 2017

By Sandy W_2

I am a current client of this provider

I would tell a friend Right at Home is very reliable and does the best they can.

Provider Response

Thank you for your feedback, it is much appreciated and we are glad to hear you are happy with our services.

July 31, 2017

By Seena A

I am a past client of this provider

Right at Home could not find a worker for me, and the caregiver they gave me was terrible and was never on time. Right at Home never was able to deliver a caregiver. There was not an impact. I would not recommend this caregiver. She seemed pretty nonchalant and did not care about anything.

Provider Response

Thank you for considering Right at Home for your in-home care needs. Our caregiver selection process is only the beginning as we understand ensuring our caregivers are on-time, caring, attentive, and provide the specific care your loved one requires is what truly makes us successful. For all new clients, our goal is to provide permanent caregivers on a consistent basis, however sometimes we must delay the start of care or adjust schedules to make this happen. We understand that this may become an inconvenience to our clients, so we always offer them the option of accepting a fill-in caregiver on a temporary basis. Thank you for your feedback as we strive to improve the quality of life for those we serve.

July 28, 2017

By Penny L_1

I am a current client of this provider

Right at Home's office staff is excellent and acts in a timely manner. Right at Home provides safety for the client. They give me peace of mind that the client is safe.

Provider Response

Our office staff and on-call supervisors are available 24 hours a day, 7 days a week and even on holidays. You can rest easy knowing that in the event of an emergency, our team is there to step in and help manage the situation.

July 27, 2017

By Louise V_1

I am a current client of this provider

I think that Right at Home has been very responsible and well cared for my father-in-law where he lives. Everyday, Right at Home provides custodial care and transportation for my father-in-law.

Provider Response

Our in-home care services are customizeable to your specific care needs and are happy to provide as much or as little care as you may need. We are glad to hear the services we are providing meet your care needs.

July 27, 2017

By Ardrena B

I am a current client of this provider

Right at Home has ups and downs, like any other company. They help assist you when you need them, but it is hard to get consistency in caregivers. Right at Home helps with every-day things because every day is a struggle. They provide good help.

Provider Response

Thank you for your feedback and I will be reviewing your care needs and schedule with our team to ensure we are doing everything we can to provide consistent caregivers and consistent quality services.

July 21, 2017

By Donna K_3

I am a past client of this provider

I would never recommend Right at Home because they provided bad service. The caregivers wouldn't do the work asked of them.

Provider Response

Prior to starting services, a Right at Home nurse will create a custom care plan specific to each client’s needs. It is our intention that all caregivers receive, review, and follow the care plan for the client they are assigned to. In this situation, we recognize that we are unsuccessful in ensuring our caregivers followed the care plan created for you. We appreciate you giving us the opportunity to support you during the short transition period from your rehab center back to your home and hope to have another opportunity to support you soon.

July 21, 2017

By Mary Lou K

I am a current client of this provider

At the beginning with Right at Home, we had a hard time getting a permanent person. Since we have gotten our regular caregiver, she is very good and knows what to do, so things are better. I had a stroke, so my right side is incapacitated, so the caregiver helps me shower, get things, and make my breakfast.

Provider Response

We understand that finding the Right Caregiver is extremely important and can be difficult in the beginning. Our goal is to get to know our clients as well as possible through our initial intake, nursing assesment, and family meetings. We are glad to hear you have found the Right Caregiver and are happy with our services.

July 21, 2017

By Carla "

I am a current client of this provider

I have been very pleased with the people that I have met, and if I have any issue, the case manager promptly responds to the issue. I get the response either by phone, or the case manager will show up if need be. I was told that I had to get the care company because it was mandated for my mother to stay in her apartment, and I don't have a complaint about getting Right at Home.

Provider Response

Our client support staff is here to help in your time of need. It is important to have a team of dedication nurses, care supervisors, and caregivers to support you while managing in-home care services and we are here to support our clients wherever they may call home.

July 21, 2017

By Amanda J

I am a past client of this provider

I'd tell people that Right at Home was responsive, and I liked the caregiver that they sent. The services from Right at Home helped the most by giving me a break. The caregiver was fabulous.

Provider Response

Thank you for your feedback and we are glad ot hear our services were helpful!

July 13, 2017

By Howard K_1

I am a past client of this provider

Right at Home is a very interesting service. The caregivers were nice and very willing to work with me. The services from Right at Home were very convenient because they helped me out when needed.

Provider Response

A lot of families only use in-home care services on an as needed basis and we are happy to provide that type of care. With no start up cost and flexible scheduling options, we make using our services as easy as possible.

July 13, 2017

By Walter B_3

I am a current client of this provider

The service I'm getting from Right at Home meets my needs, which is the only thing I'm concerned about. The services meet my needs and my caregivers are helping me recover from my injuries.

Provider Response

Thank you for choosing Right at Home, we are glad to hear you are recovering from your injuries and look forward to helping you get back to your independence.

July 13, 2017

By Mark K_2

I am a current client of this provider

Right at Home is a good company, and they do what they are told. The services have helped me and I can't get along without them. They do housekeeping for me.

Provider Response

We appreciate your feedback and we are glad you are happy with our services.

July 12, 2017

By Mary Ann L

I am a current client of this provider

Right at Home is dependable and they have nice people. They know what they are doing and are interested in their clients. Right at Home drives me places and helps me in the house.

Provider Response

Trustworthiness and dependability are pilars of our success and we keep these values in mind when hiring our nurses, caregivers, and office support staff. Thank you for choosing Right at Home!

July 12, 2017

By Joseph D_3

I am a current client of this provider

Right at Home sent a couple of caregivers who were too far away. They worked with us to get a perfect match. Right at Home helps me with my physical conditions. The VA helps me get my services.

Provider Response

Thank you for your feedback and for your service. We are proud to be a supporter of our local veteran's through their direct care Homemaker Program, Veteran's Care Coordination, and NOVA Veteran's Association.

June 29, 2017

By Kristen R

I am a current client of this provider

I would tell someone that our main caregiver from Right at Home doesn't have to be told to do anything, that she is energetic, that she wants to help, and that she is not lazy. The most helpful part of having the services is knowing that someone is there with my mom that is alert and willing to help as opposed to sleeping on the couch.

Provider Response

Being a proactive caregiver is one of the things we look for during the interviewing and hiring process. We want to ensure our caregivers go above and beyond to take care of our clients and part of that is anticipating their needs before being asked. Thank you for choosing Right at Home!

June 28, 2017

By Harry D

I am a current client of this provider

Right at Home did not follow through on the things that we were told would be done by the caregivers. Right at Home hasn't had that much of an impact yet.

Provider Response

Thank you for providing this feedback and appreciate you taking the time to work with us and giving us the opportunity to make changes to ensure all of your care needs are met. After additional discussions and an in-person nursing quality visit, it was determined that we need to make changes to the caregiver team. Our nursing team made changes to the care plan and our staffing team was able to find a caregiver that was able to provide the necessary level of care. We look forward to continuing to serve you going forward.

June 28, 2017

By Barbara T_3

I am a past client of this provider

We did not have any problems with Right at Home. Everything was good. Right at Home's services relieved us from the pressure of having to take care of my mother.

Provider Response

Thank you so much for providing this feedback. We will definitely be sharing with our office support staff, field nurses, and caregiving team!

June 26, 2017

By Jay S_1

I am a current client of this provider

I would tell a friend that Right at Home's caregivers are all pretty nice. Right at Home provides me with a little relief a few hours a day. It's not much, but it's worked out fine for us. The only problem that I've had is that they aren't sending the same people on time. I don't feel like I can leave the client for a long time without having someone trained with them.

Provider Response

Thank you for providing this feedback as we will review your loved ones care needs and shedule to ensure all services provided and scheduling needs are accommodated going forward.

June 20, 2017

By Robert C_10

I am a past client of this provider

Right at Home is good and responsive. The service from Right at Home has made my life easier by allowing me to rely on the expertise and knowledge of the caregivers while I handled my emotions and other things.

Provider Response

We understand taking care of loved ones can be difficult and emotional so we are here to offer direct hands on care as well as emotional support and professional references when necessary. Thank you for choosing Right at Home.

June 20, 2017

By Corine S

I am a past client of this provider

Right at Home is pretty good, but they weren't perfect. I would encourage a friend to at least reach out to other agencies and shop around. My family and I relied on Right at Home to provide my loved one with 24-hour care.

Provider Response

We always encourage contacting other in-home care agencies as each company will offer different services, specialties, and caregivers. Right at Home has been serving residents of Northern Virginia since 2002 and continues to be a locally owned and operated family business with a reputation for providing professional caregiving services to older adults, individuals with disabilities, and veterans throughout Fairfax County, Arlington County, and the City of Alexandria.

June 14, 2017

By Robin B_3

I am a current client of this provider

I would tell a friend that Right at Home has provided us with good, responsible caregivers. Right at Home has made life easier because my dad couldn't live in his house without them, and we wouldn't be able to keep our jobs without their help in caring for him.

Provider Response

Here at Right at Home we understand the burden that caring for a loved one can bring when balancing personal, family, and work responsibilities. We are here to support all of our families in whatever capacity is most helpful.

June 13, 2017

By Stephan D

I am a current client of this provider

Right at Home is a good company if you need someone to look after a family member. The services from Right at Home definitely help by having someone stay with my mother.

Provider Response

Offering respite services and supporting loved ones while family members run errands or go to work is a great way to use in-home care services. Our services offer custom care plans and flexible scheduling to meet your specific needs.

June 12, 2017

By Chris F_1

I am a past client of this provider

Right at Home provided good services for the client. The quality of service really depends on the person they send out. Right at Home made the client's life easier by helping him with his day-to-day needs.

Provider Response

Aging in place can be difficult when day to day tasks like laundry, housekeeping, and grocery shopping pile up and become exhausting. Right at Home caregivers can help aleviate some of the stress and ensure you remain independent as long as possible.

May 26, 2017

By Patricia Q_1

I am a past client of this provider

Right at Home was recognized by the VA, which helped in the expense of having them. For the most part, the caregivers were well trained. I couldn't have gotten by without the services from Right at Home.

Provider Response

Right at Home of Northern Virginia proudly holds a contract and preferred partnership with the Veteran's Administration to manag the Home Health Aid and Homemaker Program as well as the Caregiver Support Program. We are glad you are able to benefit from this wonderful program and thank you for your service!

May 25, 2017

By Ruth R_7

I am a current client of this provider

Right at Home comes when they are scheduled and they get me to the restaurants that I want to eat at. The service has made my life easier by allowing me to go out and not having to sit here in my home.

Provider Response

Some of the services we can provide are meal preperation and transportation. Our goal is to ensure our clients maintain a proper diet that meets their nutritional needs and wants. We are glad to hear we are helping you achieve these goals and providing a social outing a well!

May 22, 2017

By Ann F_2

I am a current client of this provider

I would tell people that Right at Home has been fairly prompt but we have had a lot of drop outs. The most helpful thing has been the caregivers being personable.

Provider Response

Thank you for your feedback, we appreciate you choosing Right at Home and look forward to continuing to provide care for your loved one.

May 22, 2017

By Jacqueline M_3

I am a past client of this provider

I had a lot of complaints with Right at Home. Right at Home said that my loved one needed two caregivers, not one. He needed more assistance. We used them because they were through the military. Right at Home could have made a better impact on our lives by sending us caregivers who could actually do the job we needed.

Provider Response

Right at Home has a responsibility to our clients as well as our caregivers and must balance both the care requirements of the client and physical abilities of our caregivers. In cases where the individual is physically unable to assist with a transfer, 2 people may be required to support the individual during transfers. We appreciate your understanding and are glad to explore other options with you offline.

May 15, 2017

By Anisa P_1

I am a past client of this provider

The way that Right at Home handled the situation wasn't okay. The only way I was able to reach Right at Home was through email, and I was told that my husband would get someone for six hours when he had appointments and three hours when he didn't have appointments to provide him with help him at home. The caregivers didn't own up to their mistakes, either. The services had a huge impact because I was in a situation where I couldn't set most of this up. I could only communicate by email. The services had a big negative impact on my husband because he has P.T.S.D. and anxiety. He had to call the Veterans Crisis Line.

Provider Response

Dear Anisa, thank you for your feedback. It is our intention to utilize whatever the communication method is that is preferred by our valued clients and their families. Our staff is available 24 hours a day, over the phone, through e-mail, and even text messaging systems. Unfortunately there was confusion between your husband and our caregiver regarding the expectations of service and the required schedule. It is imperative that all schedule changes involve our office so we may manage the situation appropriately, and not just between a client and the caregiver. We have spoken with our caregiver and have reviewed our company policy regarding schedule changes and shift documentation. We hope that by taking these steps, all parties involved are able to work together, with open communication, to accomplish our mission of improving the quality of life for those we serve. Right at Home is Northern Virginia’s trusted in home care partner.

May 12, 2017

By Delores W_1

I am a current client of this provider

When we first started out with Right at Home, we kept getting different caregivers. The caregiver we have now is a ten. At the beginning I would have rated Right at Home a five, though. Right at Home helps me by taking my husband to the bathroom, cleaning him up, and with all the other activities of daily living. I couldn't do it by myself, and they do a great job.

Provider Response

Our team of intake specialists, field nurses, care supervisors, and staffing coordinators all work together in an attempt to match new clients with the best fit caregiver right from the beginning. In order to ensure we are successful our field nurse completes an in-person quality visit and our care supervisor conducts over the phone quality calls. If for any reason the selected caregiver does not meet your expectations we will immediately find a replacement, with only a few questions so we can learn how to improve going forward.

May 12, 2017

By Donna D_1

I am a past client of this provider

Right at Home's caregivers were very thoughtful and considerate. They took the client's interests and needs very seriously. The most helpful aspect of the care from Right at Home would be that the caregivers stayed as the client continued to get worse. They stayed in the room with him while he was in bed. Before that, they would help him walk around outside.

Provider Response

Our trusted caregivers have chosen in-home care as their career for a very specific reason. It is a career of passion and they truly enjoy working with our clients to ensure they are able to maintain their independence and dignity. Thank you for choosing Right at Home.

May 12, 2017

By Diane B_5

I am a current client of this provider

Right at Home needs to improve communication in regards to scheduling. We need more consistency in the caregivers.

Provider Response

We understand consistent staffing and scheduling is very important and look forward to individually reviewing your schedule to ensure we are meeting yourcare goals and objectives.

May 12, 2017

By Greg C_1

I am a past client of this provider

I would not recommend Right at Home because one of the CNAs backed into our mailbox, and because of the lack of continuity with the service. Right at Home could have done a follow up on their client's care.

Provider Response

Hi Greg, thank you for your comments and bringing this issue to our attention. In order to ensure our caregivers are safe drivers we require all caregivers have a valid driver’s license, they must have their own vehicle, we also run driving record checks annually, and perform a car safety evaluation prior to a caregiver driving a client in their own car. With that said, we understand accidents can happen. We take responsibility for our caregivers’ actions and will work with you to find a resolution to this issue.

May 12, 2017

By James K_8

I am a current client of this provider

Right at Home's caregivers are very polite, they are doing very well, and the people there are very courteous. I couldn't do things without the services because they help me to do things that I wouldn't be able to do on my own.

Provider Response

We are very thankful to have you as our client and will share this feedback with our office support staff, field nurses, and caregivers working with your loved one!

April 27, 2017

By Wayne C_3

I am a past client of this provider

There were inconsistencies with what we were told the caregivers would be doing and what we would receive. Right at Home has freed up time for my family to get other things done.

Provider Response

Each Right at Home client requires assistance with different care tasks which is why prior to services starting we create custom care plan specific to the individuals needs. Thank you for this feedback and we will ensure all caregivers have a copy of your loved ones care plan going forward.

April 27, 2017

By Kirsten M_1

I am a past client of this provider

Right at Home is a good agency because I felt like the people that they sent were qualified. I thought that no one could help my dad because he was nonverbal, so having someone come in and learn things about my dad and be so kind made all the difference in giving my sister and I a break when my dad was in his final weeks of life.

Provider Response

Right at Home of Northern Virginia has partnered with several local hospice organizations to create a hospice support and end of life care training program specific to our caregivers. We are honored that families trust our organization to care for their loved ones during this difficult time. Thank you for choosing Right at Home and we send our condolences to you and your family.

April 27, 2017

By Vicky W_1

I am a past client of this provider

Right at Home was responsive and respectful and the caregivers were wonderful. Right at Home cared for the client until I could get there.

Provider Response

Our dedicated care supervisors are available during regular business hours and our on call supervisors are available nights and weekends so you can rest easy knowing our support staff is available 24/7/365.

April 27, 2017

By Joan B_5

I am a current client of this provider

Right at Home is reputable, professional, has skilled health care aides and is willing to work with you. Right at Home has made a big difference because they provide professional care I can trust.

Provider Response

Right at Home has been serving residents of Fairfax County, Arlington County, and the City of Alexandria since 2002. We thank you for choosing to work with us!

April 26, 2017

By Joe H_2

I am a current client of this provider

Everything all depends on the caregiver. We have one caregiver that is consistent and gentle. They have great follow-up, and I do not have to hover over them. The services allow me to have a break to run to the store or to get housework done and not having to worry about him wondering the house or harming himself.

Provider Response

At Right at Home we understand that the right caregiver makes all the difference which is why we take the time to hire only the best, most compassionate caregivers with the right experience and education that will allow them to provide the best care for our clients.

April 26, 2017

By Rolana B_1

I am a past client of this provider

Right at Home is passionate, and they do their job well. My husband really liked his caregiver and adjusted well to her.

Provider Response

Right at Home is passionate about caring for our clients. Our team of professional office support staff, field nurses, and caregivers are committed to ensuring your loved one is able to safely age in place. Thank you for choosing Right at Home.

April 26, 2017

By James C_7

I am a current client of this provider

Right at Home was easy to get established, and the care that my loved one is getting is better than I can do. Right at Home has freed up my time.

Provider Response

Creating a custom care plan specific to your loved ones care needs is part of our start of care process so we know we are providing the Right Care and all of our caregivers provide consistent services to each of our clients.

April 25, 2017

By Connie H_6

I am a past client of this provider

Right at Home seemed quite punctual, it was easy to get a caregiver out there, and they were dependable. The caregivers were there at night to make sure that my mom did not fall. The services allowed me to not have to be there 24/7.

Provider Response

Right at Home offers flexible scheduling and have a large staff of caregivers to ensure you have coverage when you need it most. From just 1 day per week to 24/7 care, we have you covered!

April 25, 2017

By Mercedes L_2

I am a current client of this provider

Right at Home is very professional and they care about people. Right at Home has made life easier for me because I know that there will be someone looking after my husband if I cannot be there.

Provider Response

Thank you for choosing Right at Home, feedback like this is always beneficial to our team of professional office staff, field nurses, and caregivers.

April 20, 2017

By Daniel R_3

I am a past client of this provider

Right at Home is responsive and thorough on the administrative, and very caring and concerned about the needs of the clients. The services gave me peace of mind that my mom was being helped with transitions and toileting needs.

Provider Response

Right at Home caregivers support our clients independence by assisting them with personal hygiene tasks, safety, and supervision. We want to ensure all of our clients can safely age in place as long as possible.

April 20, 2017

By Bruce B_4

I am a current client of this provider

It seems like Right at Home has a problem finding replacement staff. Right at Home is able to take good care of Milton which takes a lot of pressure off of me.

Provider Response

Right at Home aims to alleviate stress and provide respite to family caregivers when they need it the most. We understand consistent staffing is essential to fulfilling this goal. Thank you for your feedback!

April 18, 2017

By Louise S_2

I am a current client of this provider

Right at Home is very responsive. Right at Home helps the client with all kinds of personal tasks and that makes my life easier.

Provider Response

Our professional office support staff members are dedicated to ensuring you and your family receive the personalized attention you deserve. We are here to support our clients and caregivers and with overnight and weekend supervisors on staff, we are available 24/7/365!

April 18, 2017

By Gene D_1

I am a current client of this provider

I would recommend Right at Home because they have made me happy with the caregiver that they sent to work with my wife. Right at Home has a mediocre effect on my life, but I don't know how they can improve.

Provider Response

We are glad to hear you are happy with your caregiver but would like to explore various ways we can improve the quality of life for you personally so look forward to speaking with you further over the phone and/or in-person. Thank you!

April 18, 2017

By Veronica D_2

I am a current client of this provider

Right at Home is excellent because the caregivers are very accommodating. The caregivers from Right at Home work with us very well.

Provider Response

Our caregivers make all the difference in providing the right care to each of our clients. Thank you for choosing Right at Home for your in-home care needs!

April 10, 2017

By Cynthia G_7

I am a current client of this provider

We have had a couple of instances where Right at Home calls us and tells us that the caregiver wouldn't be able to come, but didn't have any substitutes. Right at Home hasn't been as responsive as I think that they would be in sending a back-up caregiver for the client. There was a particular day that the client needed a bath and needed physical therapy. Once or twice a caregiver wasn't able to come. Whenever Right at Home isn't able to provide care on some days, it can be difficult because he was looking to be bathed before his appointments.

Provider Response

We appreciate your feedback and will be reviewing these specific instances in greater detail. We look forward to reaching out to you offline and discussing ways we can improve the care and service we provide to you and your loved one. Thank you.

March 22, 2017

By Dorothy B_6

I am a current client of this provider

Right at Home is very caring and efficient. They are pleasant to work with. Right at Home is willing to do anything that I need and they don't seem to be perturbed when I ask them to do things, they just do it.

Provider Response

We are committed to improving the quality of life for those we serve and are here to ensure you receive the care you need. Thank you for choosing Right at Home!

March 21, 2017

By Mary A_17

I am a past client of this provider

Right at Home is very professional with their set up and does a good assessment of the needs of the client. The services were just what we needed.

Provider Response

Prior to services starting Right at Home provides a complimentary nursing assessment visit to create a custom care plan for each client and perform an in-home safety assessment. Our team of field nurses are committed to ensuring you receive the Right Care and each caregiver is knowledgeable about our clients care needs.

March 21, 2017

By Donald L_3

I am a current client of this provider

Right at Home is reliable and has good caregivers. Right at Home has made me feel secure and that my parents are in good hands.

Provider Response

Hiring reliable caregivers is the first step to ensuring consistent staffing and scheduling for our clients. Our goal is to find one dedicated caregiver or a set team of caregivers to manage each clients entire schedule.

March 21, 2017

By Crystal T_1

I am a current client of this provider

My father didn't want a female caregiver, but the caregiver that was matched by Right at Home ended up making him comfortable. I needed to get back to work and know that my father was taken care of, and Right at Home helped me to do that.

Provider Response

We are happy to hear your father is getting along with his caregiver and you are able to get back to work. Our goal is to support our families in whatever capacity they need us so offering flexible scheduling and reliable caregivers is important to us.

March 20, 2017

By Mary G_6

I am a past client of this provider

Right at Home was reliable and anytime I needed someone, they always accommodated me. The caregivers were respectful and reliable. Right at Home was reliable and they had skillful staff. The people I spoke with were accommodating to my needs.

Provider Response

We hire caregivers that are respectful and reliable to ensure our clients receive the care they need. As a direct employer, each caregiver must pass strict hiring requirements including but not limited to a background check, skills exam, and in-person interview.

March 15, 2017

By Jackie B_1

I am a current client of this provider

Right at Home is a good agency because I like the caregivers that they have provided. The services give me a chance to do things on my own, and I know that my husband is being taken care of.

Provider Response

Self-care is an important part of managing caregiver stress and reducing caregiver burnout. Right at Home provides flexible scheduling and custom care plans to ensure we provide the care you need, when you need it. We appreciate you choosing Right at Home!

March 15, 2017

By Steve S_4

I am a current client of this provider

Right at Home has been very responsive to our needs. They have provided a very good aide. She is someone we like a lot, and she comes on time. She does everything we need done. Right at Home has a head nurse that comes to see us. She is meant to find out how we are getting along and whether or not there are any sort of issues with the aide. The head nurse is very nice, and we enjoy seeing her. It gives us a lot of confidence in the health care getting.

Provider Response

One major benefit of working with a professional home-care agency is the nursing support services provided. Right at Home provides all assessments, quality visits, and reassessments free of charge because we believe this added level of support is necessary and beneficial.

March 15, 2017

By Hilde D_2

I am a past client of this provider

Right at Home tried really hard to match a caregiver to our needs. It took a few tires but we had great caregivers. We certainly needed help. I had some peace of mind.

Provider Response

Providing peace of mind is top of our list. Our goal is to improve the quality of life for those we serve and that includes our clients, their families, and our caregivers. Thank you for choosing Right at Home!

March 13, 2017

By Terry Lee M_1

I am a past client of this provider

Right at Home is wonderful and they are caring people. They always did their job when I needed help. The services made me feel much better and relieved.

Provider Response

Thank you for choosing Right at Home. Feedback like this is why we stay committed to quality care for all of our clients!

March 13, 2017

By Linda E_4

I am a past client of this provider

One caregiver we liked a lot, but that was the only caregiver that was reliable. The other caregivers would rarely show up and struggled to communicate well. The impact of the services was pretty non-existent. They would ask if he took his medication. They wouldn't take him for a walk. Sometimes when asked to do chores, they complained.

Provider Response

Hi Linda, thank you for your feedback and suggestions on how we can improve the care we provide. Prior to services starting, our nurse completes a client assessment and creates a custom care plan which outlines what the client’s needs are, how often they need assistance with that task, and at what level they need assistance. Our goal is to include any and all family members in that conversation so that we gain an accurate understanding of everyone’s expectations and can communicate the requirements of care to our caregiver. Our number one priority is the safety and care of our valued clients. Our services include but are not limited to medication reminders, light housekeeping, and mobility assistance.

March 13, 2017

By Donald R_1

I am a current client of this provider

Right at Home seems to be professional, and they try to respond to any requests that we have. The caregivers are pretty reliable, and they are good help. One of the caregivers is outstanding, but there have been many that didn't know how to prepare a meal.

Provider Response

Right at Home offers professional caregiving services where you call home. Our team of office support staff, client care supervisors, and field nurses provide continuous oversight and support.

February 27, 2017

By Vincent N_3

I am a current client of this provider

I wouldn't tell an interested friend about Right at Home because of the bad service we are receiving. We were supposed to have caregivers come last week, but no one came. We called the office staff, and they said that the caregiver was on vacation. When we actually get a caregiver, it's a positive impact. When Right at Home doesn't send anyone, it is frustrating.

Provider Response

Hi Vincent, thank you for your comments as we understand the need for having consistent staffing and caregiver availability. Our goal is to always have a caregiver to cover your care needs or if we are unable to find coverage, we will notify you with ample time to find an alternative solution. Our mission at Right at Home of Northern Virginia is to improve the quality of life for those we serve.

February 27, 2017

By Carmen L_1

I am a past client of this provider

Right at Home needs to have replacement caregivers if the caregiver cannot come. They took too long to get a replacement caregiver for me. Right at Home helped me take care of housecleaning and preparing meals.

Provider Response

Hi Carmen, thank you for your feedback on the care we provided. Our services include but are not limited to light housekeeping and meal preparation so we hope you utilized all services available to you during the time we provided care. If you ever find that you need our services again, please do not hesitate to reach out to us. Right at Home is your trusted in home care provider in Northern Virginia.

February 27, 2017

By Edith K_1

I am a current client of this provider

Right at Home is very reliable. The services help because I don't like being by myself. Right at Home provides companionship for me.

Provider Response

Social isolation is a major issue for older adults and our professional caregivers have chosen in-home senior care because they are passionate about providing companionship to those who need it most.

February 27, 2017

By Ann K_4

I am a past client of this provider

I was very happy with Right at Home. Right at Home made it easier for me because I didn't have to do it all for my husband.

Provider Response

We understand the burden family caregivers take on when supporting a loved one. Caregiver stress and burnout are major causes of additional injuries so it is important to use professional support for respite care or regular support. Thank you for choosing Right at Home to help care for your husband.

February 24, 2017

By Anonymous_658

I am a current client of this provider

Right at Home has been pretty good to me. The greatest impact Right at Home has had on my life is that I have peace of mind.

Provider Response

Our mission is to improve the quality of life for those we serve and providing peace of mind is top of mind for us. We appreciate you as a client and thank you for your feedback.

February 18, 2017

By Thomas201758

I am a current client of this provider

Having Parisa come to the house has been great. Right at Home has been most helpful.

Provider Response

Our caregivers bring life to our community and we are proud to have Parisa on our team. Thank you!

February 16, 2017

By Rick T_2

I am a current client of this provider

I would tell someone that Right at Home has good personnel. Right at Home gives me acquitted care.

Provider Response

Our team of dedicated office support staff and field nurses are committed to providing the Right Care to our clients. In addition to our regular business hours, we also have on-call supervisors available nights and weekends so you can rest easy knowing you have access to care 24/7/365.

February 16, 2017

By Sharon S_4

I am a past client of this provider

I would tell others that Right at Home's management and customer service are good, but the quality of caregivers varied greatly.

Provider Response

Our professional caregivers are required to take continuing educational programs every year to ensure they have the right skills to care for our clients. We understand each caregiver has their own personality and communication skills just as our office staff and field nurses do as well. The caregiver matching process is vital to our success.

February 16, 2017

By Cynthia G_5

I am a current client of this provider

The caregivers that have worked with my parents from Right at Home have been great. The caregivers are there to care for my father since my mother is not able to care for him on her own. The services allow both my mother and my father to be taken care of. I do not live in the same home, but knowing the burden is taken from my mother means a great deal to me.

Provider Response

We often provide couple care or respite care to one partner so the other can get some rest, take care of errands, or just have some time alone. We understand the burden caregivers bear and how difficult it can be to provide care for a loved one day in and day out. Thank you for choosing Right at Home!

February 16, 2017

By Darrell N_1

I am a past client of this provider

Right at Home has good, caring people. I had someone I could trust to take care of my mom.

Provider Response

Right at Home provides the Right Care by the Right People. We believe this starts by finding trust worthy and compassionate caregivers. We are happy to hear your mother was well taken care of by our team.

February 13, 2017

By Jean W_3

I am a current client of this provider

Right at Home has very good aides and offers good services. The services make the quality of life better for me, and I don't have to be alone.

Provider Response

Right at Home is committed to providing the Right People and the Right Services with the intention of improving the quality of life for those we serve. We are so happy to hear we have accomplished those goals and appreciate having you as our client.

February 13, 2017

By Alberta W_2

I am a current client of this provider

I would tell my friends that it took me about 3 or 4 months to get the good caregiver I have now. The caregiver helps my husband to get dressed sometimes and she encourages Grant to drink his fluids.

Provider Response

Thank you for choosing Right at Home and your continued patience as we found the Right caregiver for your husband. Meal Preparation and Nutritional Support is a main priority for many of our clients. We appreciate your feedback.

February 13, 2017

By Maria M_4

I am a current client of this provider

Right at Home does what they say they will do. They follow up and have good management. They take care of problems. The services have great impact on my ability to relax and focus on other things.

Provider Response

We aim to provide reliable and professional care to all of our clients. This starts with maintaining integrity with our office staff, our caregivers, and our clients. Our caregiving services allow family members to enjoy more quality time with their loved ones while we provide support.

August 29, 2014

By Alice29

I am a past client of this provider

We wanted to say how much we appreciated Right at Home for the help in those hard times. We especially appreciated the women who came and helped. Your help was extraordinary. You were all great with my dad and personally a huge support to us. Thank you so much!

September 18, 2013

By Robert75749950

I am a current client of this provider

Their caregivers are very good. The one we have been using for the last 6 months is excellent (Barbara). We continue to appreciate her help which is twice a week and four hours per visit. The office help is very efficient. Care managers are always available. Their director of nursing has been helpful to us.

Provider Response

Feedback like this is exactly what Right Care is all about. From our caregivers to our office staff and nursing teams, home care is a job of passion. We strongly believe that we are the Right People, providing the Right Service, with the Right Approach and the Right Mission.

September 17, 2013

By William14

I am a current client of this provider

The current caregiver is 5 stars. But in the past, some of the caregivers were less. Some are even down to 1 star. Things are great now. Thank you!

Provider Response

We appreciate you continuing to work with our care supervisors and staffing teams in order to find the Right Caregiver. We understand a lot of factors play a role when matching clients and caregivers and through our quality control measures, we hope to uncover all issues that may arise so we may make adjustments. All of our clients have the option to request a different caregiver so thank you for your continued understanding.

August 13, 2013

By Relieved daughter with Father Suffering from Alzheimer's

I am a current client of this provider

When I called Right at Home to inquire about care for my father with Alzheimer's need for home care, they came out the next day and met with my mother and me. We tried other home care agencies and it was awful. The people were 45 minutes late and did absolutely nothing. Now we have Right at Home and we have actually found a care taker who can get my dad to shower!!! What a relief for my mother and me! He is a nursing student and takes his job very seriously, but is a delight to have around the home! Their administration is organized and follows up when asked for insurance etc. We love the agency!

Provider Response

The connection between client and caregiver is the secret to our success and is that much more important for individuals with Alzheimer's such as your father. We are so proud of all of our caregivers and love to hear the difference they make for our clients and their families. Thank you for sharing your experience!

August 13, 2012

By Martin3

I am a current client of this provider

We've done a lot of research for a nursing home for my wife. As of the moment we got her a home caregiver and we're quite satisfied, so we're just holding. Cathy M. is the name of my wife's caregiver. It took only about a week for us to find the right caregiver. We did not wait very long. It's only about 2 months now since we got her caregiver. So far so good. Basically, I think Cathy is a good match caregiver for my wife. She's a wonderful match.

Provider Response

Thank you so much for choosing Right at Home. We are glad to hear your wife is getting along well with her caregiver and our services are helping her remain at home safely. Our goal is to help individuals age in place while improving their quality of life.

July 16, 2012

By Emily2

I am a current client of this provider

We are working with this provider now. We chose this agency because it's related to the hospice that we had. My husband has dementia, so they help him with his personal needs. So far, we have 3 caregivers from them. The first two wanted to do the care their way so we can't work with them. This third one is doing well at the moment. He helps my husband with laundrying, turning, lifting, memory care and other exercises. Another reason why we picked this agency is that they can provide with 3hour shifts. Right now, we work with them in the morning and late in the afternoon. I will recommend this provider to others. They are flexible and communicate well. When there was a problem, they came to our house. They sat with us and talked about it. Furthermore, they are open to their consumers. They even asked if they can use the detailed care plan I made for my husband. I think they will just revise it to suit the client's needs.
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About Right at Home Northern Virginia

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Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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Services and Amenities of Right at Home Northern Virginia

Languages

  • English
  • Spanish

Rates

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  • Live In Rate: Call For Rates

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Right at Home Northern Virginia

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