Right at Home Northern Virginia

Steve Sellman

My wife and I are both in need of care giving services - she because of cognitive issues and problems with balance, and me because of wounds in my buttocks, poor leg circulation, and serious anemia. As a result, both of us have mobility problems, need help with meals and getting our clothes on, showers and cleaning activities like washing our hair, etc. In short, the care givers provide assistance with our daily living. These services are provided to us 24/7 using 8 care givers. All are highly motivated to take care of us., and I want to express our deep appreciation for everything they do. However, there are those who truly stand out for their knowledge, motivation, and dedication to taking care of us. Of those servicing during the day-time hours, I must mention Becky and Patricia. Not only are they totally professional, but they are extremely pleasant to be around. They truly deserve gold stars for their work on our behalf. At night, Tracie and Tina merit our appreciation and applause. Getting me in and out of bed requires enormous techniques and knowledge because my legs just don't work very well any more. In any event, we are very lucky to have everyone helping us with what is now a restricted life. Ameena and Suzanne in the front office also facilitate the care giving and deserve praise and accolades.

Felicia

I had an amazing experience using your services, Ameena was an amazing person that helped us with scheduling your wonderful caregivers caring for mom before we moved out of state. I truly loved watching her thrive during that time.

Don O_3

It makes a huge difference in my life to know someone is with my wife and keeping her safe. I like the communication and the caregivers.

Michael T_29

They have worked with me on getting regular and additional help when needed. They provide help for my wife.

Anonymous_1704789874

I like that they found us good caregivers. They help with making food. I like that they are very responsive and most of the caregivers have been very good.

Phyllis W_15

I think their communication has made my experience positive. I would recommend them because they have great communication.

Susan F_46

On the days I have an aide, she is supportive. They have been pretty responsive with me. They also found an aide.

Shannon P_2

The caregivers sometimes just sit there because Vickie does it. The caregivers need to be more assertive. Once we for into a rhythm, it is as good.

Carolyn A_5

It has helped to relieve the responsibility of my mom and to have someone there to focus on my dad. I like that they are very responsive, attentive to our needs and concerns, and show that they care.

Diane H_36

We would like higher quality caregivers. I would like more consistency in caregivers.

Julie C_20

They've helped me the most by staying in touch. I'd recommend them because they send us a great caregiver.

Peggy L_10

My main caregiver has had a big impact, she is caring and looks after me. I have one girl that I love. And the others aren't as caring, though.

Judy H_22

The most helpful has been the cleaning up around the house. I like that I have kept the same provider for quite some time.

Linda B_73

They have a positive impact by showing up and being caring. I like that they communicate well.

Roberta J_2

When the caregivers are here, I get to go grocery shopping knowing Alan is okay. They stay in touch with you .

Daphne C

I have had my caregiver for quite some time, and it helps me. I like that if I object to someone they send, they will send me someone else.

Michael B_44

They are totally reliable, and I don't have to worry about them coming. I like their responsiveness.

Allen J_2

Being there for her and doing what they say they are going to do helps. They are reliable and the workers that come by care about what they do.

Anonymous_6410

They help me with daily living. They are helpful.

Chris B_24

The caregivers have helped the most in providing peace of mind. I don't have to worry if my mother is being taken care of or is unsafe. I like the quality of care and their responsiveness.

Jeffrey W_5

They help me around the house, as well as helps with my medicine. I like how my caregiver is good with me, the office staff is good as well.

Kevin T_8

They could try to encourage more independence and then be there when she actually needs help. Just do not do everything for her. I like that they are good at communicating with us.

Jacquelyn G_1

The service has been great, and they work with me by meeting my requirements of complete vaccination, mask wearing, and pretty much those are my only request I had to right at home. I like the ease of payment, and the quality of service, and the person who is attending to my husband--they have great knowledge.

Donna W_15

It has given me peace of mind. They are very good at calling us if there is a problem.

Joan F_11

It's been wonderful to be able to get out of the house without having to worry about my husband I like how responsive they are and are interested in matching a caregiver with my need

Rita B_10

They take care of my husband so I don't have to be his full-time caregiver. I know they're aware of his needs and they're helpful in things that I can't do all the time. They take the stress off of me. They're dependable and are able to have someone replace regular caregivers if they can't come in.

Sandy H_8

My mother doesn't need much done, but the services help with those few needs. The caregiver we have now my mother really likes. Right at Home is easy to work with.

Carl F

Very helpful, I was able to get away to run errands. The staff was really easy to work with, I was pleased with the people who were sent.

Joe V_3

I thought that I would require them more, my kids just think I need them more than I actually do. They are timely in sending out their people, and their caregivers are very caring people in general.

Anonymous_4918

She does a little bit of everything. She showers him They are always there when I need to talk to them.

Anonymous_4875

They could be more involved in the care plan and following up to see that the patient's needs are being met. They could give their employee more domestic training, especially if they are foreign. Teach them how to operate a microwave, do laundry, cook an egg etc. If there is any discrepancy or anything to report like a fall, tell them to report it.

Carla L_2

They provide me respite so I can do what I need to do. They provide him with company. They help him get up and make sure he is fed and cared for. I think our problem was unique. We only had three hour shifts. We had a hard time getting steady caregivers to come in for 3 hours. The quality has been excellent. I just do not know why we have a hard time getting stable caregivers.

Zehra Z

It was more for my mom, but it was a great help for me knowing they are okay. The staff was great at finding the right care for Syed.

Anonymous_4592

It has made my mornings much easier. The person who's in charge of scheduling worked hard for us to find someone that's adequate. I like the help that they have. The people they send are reliable and responsible. Our caregiver is awesome.

Mary E_20

She is with us on the weekend and we feel very comfortable to leave her there and know that he is well taken care of. We've had the same caregiver consistently for a while and she is amazing.

Ann F_6

They make my life easier by communicating about the care being provided for Clare. They give me updates all the time.

James M_38

Two people were quite good, but the first caregiver was really not. I think they should screen the first people they send better.

Andy H_2

It gives me peace that there is someone there to take care of my dad. They are able to be flexible with our schedule.

Jerry G_2

They are hands on and listen. They want to know what's going on before they get started and that's a big help. They seem to be very efficient when they come.

James M_37

We don't have to tell her to do anything. She comes in and goes around and sees what needs to be done. We have a very good home health worker right now. The one we have right now does everything.

George G_9

We got her out of a nursing home and they are able to take care of her 24/7. We made the deal and the people came. They are professional.

Andrea D_2

They need to be more committed to us and research more about the family and the client so that they can meet our needs. They need to improve on the home health aides and make sure they are more proactive.

Barb N

The caregiver takes on so much of what I used to have to do. They are very responsive and easy to work with.

Sherry I

If they had more help for the inside of the house that would be good. They need a wider variety of personnel.

Julie L_2

I liked that everyone was really nice and helpful. The impact was very positive. I also needed someone to come in and bathe her, and they came in to do that.

Patricia J_3

I liked the efficiency of the caregiver. It made my life easier because I was able to get out.

Mary "_1

I liked that they were on time. They helped with my loved one's care.

Urmila J

I would say the care was good. It was only for a few days. It was helpful.

Whitney R

My mom had caregivers from them for ten years and a couple were with us for multiple years. They became members of the family and there was an emotional bond. It was helpful for me. My mom had a long term policy and we could only have a certain amount of hours a day, so the weight on me just got heavier and heavier.

Provider Response

Lisa D

They are very responsive. I've always reached someone right away. They help me with my day-to-day care, and they also get me to my doctors' appointments on time.

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Colleen T

They were very responsive and very reliable. They were able to get somebody out there to accommodate the schedule we wanted. They were essential. He wouldn't have been able to go home without them.

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Dorcas G

They are really adaptable. We have had to adjust hours and days, back and forth, a lot in the last little while. They have been mostly agreeable to work with. We're still fumbling with the future schedule and what our needs are going to be.

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Mary B_48

I think they are very conscientious about putting in the hours they say they will do. They are helpful around the house and to my loved one. The main thing is the bath. They make sure he has a bath every time they come. He can't go upstairs, so they give him a bed bath. It works out really well.

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Nancy M_1

I appreciated that they were responsible and that the caregivers came on time. They made my life easier when they helped me get up to go to the bathroom and to get in bed.

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Carolyn A

The facts that they blend in, are very helpful, and want to do more than necessary makes them excellent. I can get out of the house and do the other things that my mom is not supposed to do. Prior to them coming to the home, I was the sole caretaker. My parents are really relaxed around them.

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Maeola P

I like that they are very consistent in trying to find someone for us. Something that could improve is the caregiver's desire to work. This isn't for all caregivers, just some of them. I am able to go to work and not worry about my mom and if she is getting the best care possible.

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Steve and Elaine S

I like the nurse aide that they send to us, I like the nurse supervisor who comes to visit often. When we know that when she comes, she will take care of anything that needs to be done, she provides advice on things to do when she is not around.

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Drew C

My concern about the company is when they're caring for a senior and they have multiple caregivers coming in to help this person, the left hand doesn't know what the right hand's doing. The person on Thursday doesn't know what happened to their client the day before. There is no communication. They could be more proactive about his care as far as making sure his clothes are put away and in order. It's good having a companion there when they show up. They're there for 8 hours a day and I think all they do is watch television.

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Christine G_3

I have had caregivers who would leave my husband in the house to smoke a cigarette. Someone was playing in another room while they left my husband in another. I reported them all then I had them all dismissed and finally had a good caregiver. Caregivers aren't attentive to my husband because they are on their cell phones constantly.

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Mary E

One thing that impressed me was the fact that on a Sunday, they called me back immediately. They were available and took down my needs, and were able to be responsive right when the services were needed. The services gave us a sense of security. My mother was having anxiety in the middle of the night so it was nice to have someone that was there to be able to be there for her.

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Lorraine and Theodore T

Most of the things they are doing is a 10. I think they are doing everything fine. It means a whole to me because I cannot walk.

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Louise V

I like their communication and that they keep right on top of things. They are nice. I know that someone is there for my dad. The current caregiver puts up with a lot, and that gives me peace of mind.

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Meridith M

Right at Home was a good provider for my mother and did all she needed. Having someone there made things a lot easier for her to live.

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Robin B

Right at Home is reliable and great. The services from Right at Home make life easier by allowing my loved one to stay at home and receive care.

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Richard H_7

I'm less likely to recommend Right at Home because I feel they are a loosely-run organization, always substituting people. Everyone coming is new, and I have to re-introduce them to my wife and the system. Sometimes they show up late, and one time they didn't come at all. The caregivers know how to change a diaper and put my wife in a wheelchair. Some are really helpful and make an effort to help around the house, while others sleep on the job.

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Mark B_10

Right at Home is able to get my mother's approval, which is very difficult. Right at Home is able to free time up for me to do other things.

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Eric E

Right at Home is a well organized agency and their employees are friendly people. The services from Right at Home made life easier by doing the job I had brought them in for.

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Leslie P

Right at Home makes a good effort to make a good match between the caregiver and the client. Right at Home saves me time and I don't have to worry about my husband when I am at work.

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Jack S

I would tell a friend that Right at Home is very efficient and good in general. Right at Home makes my life easier by assisting in my care, like bathing and making dinners and things like that. They do an excellent job.

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Robert L

When my loved one needed help most, there wasn't anyone available. There was a five day lag to get a caregiver and the need was no longer there. Right at Home made my life easier by providing me peace of mind.

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Joseph G

I would say that the service they provided wasn't bad. I would recommend depending on the services needed. The patient was up and running before expected, which is why we cut them off. They did very little because the needs were minimal.

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Ruth R

I like the fact that they are able to provide the same caregiver consistently. I don't have to call my brother as much, and he doesn't call me as much. He likes having someone come on a regular basis because I don't live close to him.

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James K_1

I would recommend Right at Home because their caregiver is great! Right at Home makes my life easier because I am put at ease by receiving help in my daily activities.

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Alberta W

I can talk very positively about my own caregivers. The caregivers are very helpful in waking me up for the day.

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Anonymous

Right at Home took some time to get good caregivers, but right now I am very happy with the caregiver. The current Right at Home caregiver is very helpful and good with my loved one.

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Andrea S_6

Some of the caregivers from Right at Home were really not good. It was a different level of care when I was home versus when I wasn't. They would just sit around. The services provided by Right at Home were simply mediocre.

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Dorothy B_10

I would recommend Right at Home because of their helpfulness, pleasantness, and in being ready to work. Whatever I need done, they're willing to do it! The service has helped me just by knowing that someone is here and is willing to help me. Someone cares.

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Nick D_1

I would recommend Right at Home to friends because their care providers are very good, even though we started recently. We only had the caregivers here for 4 days, but when they were here they were very helpful. They're helping my father get used to being on his own again.

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Cynthia G

I have had other home health services come out, we liked Right at Home better because they have better communication and listen to our concerns with caregivers and schedules. Right at Home is genuine. My father is the patient and it's a lot of help with bathing. Without help from caregivers it would be impossible for my mother to help my father bathing.

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Mercedes L

Right at Home is a good service, they are always polite. Right at Home makes it easier for my husband because he doesn't have to be alone when I have to go out.

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Lisa R_1

I like the idea of the personal care from Right at Home but I did not get what I wanted. I would have liked the same quality caregiver each time, consistently.

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Bruce B

I would hesitate to recommend Right at Home because nothing's really improved. The administrative office didn't seem very good at details and communicating changes in scheduling. If the caregiver couldn't make it, Right at Home would not send a replacement or they would send one at the last minute and not tell me. The personal caregiver was great, so the impact was good.

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Veronica D_4

I would tell someone that Right at Home does an excellent job in taking care of the patients. The caregiver from Right at Home has been excellent with my loved one.

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Sarah S

Right at Home is very professional, efficient, affordable,and they get the job done. My life was easier because I felt that there was someone to make sure I was okay.

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Andrea B_2

I was very disappointed that my loved one had several different caregivers because she never got familiar with them. Most of the caregivers were horrible and didn't do anything for my loved one.

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Wayne C_1

Right at Home has caused some scheduling conflicts recently since the primary scheduler went on maternity leave. We know that it is not their fault, though. Being a scheduler is a hard job. Right at Home makes my life easier by having the caregivers in the home to help me care for Kathleen and her needs.

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Dorcas G

I would tell someone that we have been very satisfied with our choice of Right at Home and that they have a range of services that they offer. There isn't anything that Right at Home could do to be more helpful just yet.

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Steve S_3

I would tell someone that the caregiver that I have received from Right at Home is very good. We like her a lot, she is very helpful, and I am not sure we could find anyone better. The office staff of Right at Home is also very responsive. The most helpful part of having the services is how the caregiver comes to our home and takes care of the kind of nursing that we require and is trained and able to take care of other things such as washing clothes and planting flowers.

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Anonymous_457

I would tell others that Right at Home is a good company to hire because the first encounter we had with the nurse was good. The caregiver is on top of things with the client's dementia.

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Phillip W

We have had a few caregivers coming and we have a really good one coming now. The VA only allows ten hours a week for home care. Right at Home's caregivers only want to come three days a week working three to four hours a day. We finally got someone to work for two hours a day which is what we want and that is working out really well.

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Carolyn D

The first three caregivers we had did not click with us, but the caregiver we have now means the world to us. I would appreciate more hours from Right at Home but I have to go to the VA for that.

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Rick T_1

Right at Home is friendly and competent. They have good personnel. Right at Home is improving my daily life through their friendly, professional staff.

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Louis J

The caregiver that we have helping the client has a very good working relationship with him and we requested her. Right at Home was very flexible with us and allowed us to have her as his caregiver. We initially hired Right at Home for about four days a week, but the VA offered to pay half of that. Right at Home is accurate with that billing. My mother-in-law cannot care for our loved one in the way he needs because of her own health issues, so the services are a big help for both of them. It frees her up to do other things. The caregiver makes sure our loved one is well-attended to, and she even takes him out for walks.

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Peg B

We have no problem recommending Right at Home because the person that they provided does the job and whenever we have any issues they keep us appraised with them so that we are made aware of problems in advance, and they have very professional service. I am the primary caregiver for my wife so it was a great relief for me that they had different people who knew what they were doing. Almost everyone they sent over was up to speed on her care as well so that was nice.

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Diane G_3

Right at Home's caregivers need to show up on time, communicate, follow up, and do what they say they will do. Right at Home needed to communicate more and follow up more.

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Mary S_10

The caregiver we have from Right at Home is excellent and the fill ins have been good so far when she's not there. Right at Home provides a help I need and couldn't do without.

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Vincent N_2

I would tell a friend that Right at Home is a good company. Right at Home has helped me be able to get around and get up in the morning.

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Christine G_1

I would tell a friend that Right at Home will do their best to meet the needs of the client. Right at Home has helped the most with mobility and daily functions.

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Penny L

Right at Home needs to match the caregivers better with the client and his needs. Right at Home makes my life easier by allowing me to not have to worry every minute. They ensure that the client is safe at all times.

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Sandy W_2

I would tell a friend Right at Home is very reliable and does the best they can.

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Seena A

Right at Home could not find a worker for me, and the caregiver they gave me was terrible and was never on time. Right at Home never was able to deliver a caregiver. There was not an impact. I would not recommend this caregiver. She seemed pretty nonchalant and did not care about anything.

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Penny L_1

Right at Home's office staff is excellent and acts in a timely manner. Right at Home provides safety for the client. They give me peace of mind that the client is safe.

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Louise V_1

I think that Right at Home has been very responsible and well cared for my father-in-law where he lives. Everyday, Right at Home provides custodial care and transportation for my father-in-law.

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Ardrena B

Right at Home has ups and downs, like any other company. They help assist you when you need them, but it is hard to get consistency in caregivers. Right at Home helps with every-day things because every day is a struggle. They provide good help.

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Donna K_3

I would never recommend Right at Home because they provided bad service. The caregivers wouldn't do the work asked of them.

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Mary Lou K

At the beginning with Right at Home, we had a hard time getting a permanent person. Since we have gotten our regular caregiver, she is very good and knows what to do, so things are better. I had a stroke, so my right side is incapacitated, so the caregiver helps me shower, get things, and make my breakfast.

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Carla "

I have been very pleased with the people that I have met, and if I have any issue, the case manager promptly responds to the issue. I get the response either by phone, or the case manager will show up if need be. I was told that I had to get the care company because it was mandated for my mother to stay in her apartment, and I don't have a complaint about getting Right at Home.

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Amanda J

I'd tell people that Right at Home was responsive, and I liked the caregiver that they sent. The services from Right at Home helped the most by giving me a break. The caregiver was fabulous.

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Howard K_1

Right at Home is a very interesting service. The caregivers were nice and very willing to work with me. The services from Right at Home were very convenient because they helped me out when needed.

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Walter B_3

The service I'm getting from Right at Home meets my needs, which is the only thing I'm concerned about. The services meet my needs and my caregivers are helping me recover from my injuries.

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Mark K_2

Right at Home is a good company, and they do what they are told. The services have helped me and I can't get along without them. They do housekeeping for me.

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Mary Ann L

Right at Home is dependable and they have nice people. They know what they are doing and are interested in their clients. Right at Home drives me places and helps me in the house.

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Joseph D_3

Right at Home sent a couple of caregivers who were too far away. They worked with us to get a perfect match. Right at Home helps me with my physical conditions. The VA helps me get my services.

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Kristen R

I would tell someone that our main caregiver from Right at Home doesn't have to be told to do anything, that she is energetic, that she wants to help, and that she is not lazy. The most helpful part of having the services is knowing that someone is there with my mom that is alert and willing to help as opposed to sleeping on the couch.

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Harry D

Right at Home did not follow through on the things that we were told would be done by the caregivers. Right at Home hasn't had that much of an impact yet.

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Barbara T_3

We did not have any problems with Right at Home. Everything was good. Right at Home's services relieved us from the pressure of having to take care of my mother.

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Jay S_1

I would tell a friend that Right at Home's caregivers are all pretty nice. Right at Home provides me with a little relief a few hours a day. It's not much, but it's worked out fine for us. The only problem that I've had is that they aren't sending the same people on time. I don't feel like I can leave the client for a long time without having someone trained with them.

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Robert C_10

Right at Home is good and responsive. The service from Right at Home has made my life easier by allowing me to rely on the expertise and knowledge of the caregivers while I handled my emotions and other things.

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Corine S

Right at Home is pretty good, but they weren't perfect. I would encourage a friend to at least reach out to other agencies and shop around. My family and I relied on Right at Home to provide my loved one with 24-hour care.

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Robin B_3

I would tell a friend that Right at Home has provided us with good, responsible caregivers. Right at Home has made life easier because my dad couldn't live in his house without them, and we wouldn't be able to keep our jobs without their help in caring for him.

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Stephan D

Right at Home is a good company if you need someone to look after a family member. The services from Right at Home definitely help by having someone stay with my mother.

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Chris F_1

Right at Home provided good services for the client. The quality of service really depends on the person they send out. Right at Home made the client's life easier by helping him with his day-to-day needs.

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Patricia Q_1

Right at Home was recognized by the VA, which helped in the expense of having them. For the most part, the caregivers were well trained. I couldn't have gotten by without the services from Right at Home.

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Ruth R_7

Right at Home comes when they are scheduled and they get me to the restaurants that I want to eat at. The service has made my life easier by allowing me to go out and not having to sit here in my home.

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Ann F_2

I would tell people that Right at Home has been fairly prompt but we have had a lot of drop outs. The most helpful thing has been the caregivers being personable.

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Jacqueline M_3

I had a lot of complaints with Right at Home. Right at Home said that my loved one needed two caregivers, not one. He needed more assistance. We used them because they were through the military. Right at Home could have made a better impact on our lives by sending us caregivers who could actually do the job we needed.

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Anisa P_1

The way that Right at Home handled the situation wasn't okay. The only way I was able to reach Right at Home was through email, and I was told that my husband would get someone for six hours when he had appointments and three hours when he didn't have appointments to provide him with help him at home. The caregivers didn't own up to their mistakes, either. The services had a huge impact because I was in a situation where I couldn't set most of this up. I could only communicate by email. The services had a big negative impact on my husband because he has P.T.S.D. and anxiety. He had to call the Veterans Crisis Line.

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Delores W_1

When we first started out with Right at Home, we kept getting different caregivers. The caregiver we have now is a ten. At the beginning I would have rated Right at Home a five, though. Right at Home helps me by taking my husband to the bathroom, cleaning him up, and with all the other activities of daily living. I couldn't do it by myself, and they do a great job.

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Donna D_1

Right at Home's caregivers were very thoughtful and considerate. They took the client's interests and needs very seriously. The most helpful aspect of the care from Right at Home would be that the caregivers stayed as the client continued to get worse. They stayed in the room with him while he was in bed. Before that, they would help him walk around outside.

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Diane B_5

Right at Home needs to improve communication in regards to scheduling. We need more consistency in the caregivers.

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Greg C_1

I would not recommend Right at Home because one of the CNAs backed into our mailbox, and because of the lack of continuity with the service. Right at Home could have done a follow up on their client's care.

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James K_8

Right at Home's caregivers are very polite, they are doing very well, and the people there are very courteous. I couldn't do things without the services because they help me to do things that I wouldn't be able to do on my own.

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Wayne C_3

There were inconsistencies with what we were told the caregivers would be doing and what we would receive. Right at Home has freed up time for my family to get other things done.

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Kirsten M_1

Right at Home is a good agency because I felt like the people that they sent were qualified. I thought that no one could help my dad because he was nonverbal, so having someone come in and learn things about my dad and be so kind made all the difference in giving my sister and I a break when my dad was in his final weeks of life.

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Vicky W_1

Right at Home was responsive and respectful and the caregivers were wonderful. Right at Home cared for the client until I could get there.

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Joan B_5

Right at Home is reputable, professional, has skilled health care aides and is willing to work with you. Right at Home has made a big difference because they provide professional care I can trust.

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Joe H_2

Everything all depends on the caregiver. We have one caregiver that is consistent and gentle. They have great follow-up, and I do not have to hover over them. The services allow me to have a break to run to the store or to get housework done and not having to worry about him wondering the house or harming himself.

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Rolana B_1

Right at Home is passionate, and they do their job well. My husband really liked his caregiver and adjusted well to her.

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James C_7

Right at Home was easy to get established, and the care that my loved one is getting is better than I can do. Right at Home has freed up my time.

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Connie H_6

Right at Home seemed quite punctual, it was easy to get a caregiver out there, and they were dependable. The caregivers were there at night to make sure that my mom did not fall. The services allowed me to not have to be there 24/7.

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Mercedes L_2

Right at Home is very professional and they care about people. Right at Home has made life easier for me because I know that there will be someone looking after my husband if I cannot be there.

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Daniel R_3

Right at Home is responsive and thorough on the administrative, and very caring and concerned about the needs of the clients. The services gave me peace of mind that my mom was being helped with transitions and toileting needs.

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Bruce B_4

It seems like Right at Home has a problem finding replacement staff. Right at Home is able to take good care of Milton which takes a lot of pressure off of me.

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Louise S_2

Right at Home is very responsive. Right at Home helps the client with all kinds of personal tasks and that makes my life easier.

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Gene D_1

I would recommend Right at Home because they have made me happy with the caregiver that they sent to work with my wife. Right at Home has a mediocre effect on my life, but I don't know how they can improve.

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Veronica D_2

Right at Home is excellent because the caregivers are very accommodating. The caregivers from Right at Home work with us very well.

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Cynthia G_7

We have had a couple of instances where Right at Home calls us and tells us that the caregiver wouldn't be able to come, but didn't have any substitutes. Right at Home hasn't been as responsive as I think that they would be in sending a back-up caregiver for the client. There was a particular day that the client needed a bath and needed physical therapy. Once or twice a caregiver wasn't able to come. Whenever Right at Home isn't able to provide care on some days, it can be difficult because he was looking to be bathed before his appointments.

Provider Response

Dorothy B_6

Right at Home is very caring and efficient. They are pleasant to work with. Right at Home is willing to do anything that I need and they don't seem to be perturbed when I ask them to do things, they just do it.

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Mary A_17

Right at Home is very professional with their set up and does a good assessment of the needs of the client. The services were just what we needed.

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Donald L_3

Right at Home is reliable and has good caregivers. Right at Home has made me feel secure and that my parents are in good hands.

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Crystal T_1

My father didn't want a female caregiver, but the caregiver that was matched by Right at Home ended up making him comfortable. I needed to get back to work and know that my father was taken care of, and Right at Home helped me to do that.

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Mary G_6

Right at Home was reliable and anytime I needed someone, they always accommodated me. The caregivers were respectful and reliable. Right at Home was reliable and they had skillful staff. The people I spoke with were accommodating to my needs.

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Jackie B_1

Right at Home is a good agency because I like the caregivers that they have provided. The services give me a chance to do things on my own, and I know that my husband is being taken care of.

Provider Response

Steve S_4

Right at Home has been very responsive to our needs. They have provided a very good aide. She is someone we like a lot, and she comes on time. She does everything we need done. Right at Home has a head nurse that comes to see us. She is meant to find out how we are getting along and whether or not there are any sort of issues with the aide. The head nurse is very nice, and we enjoy seeing her. It gives us a lot of confidence in the health care getting.

Provider Response

Hilde D_2

Right at Home tried really hard to match a caregiver to our needs. It took a few tires but we had great caregivers. We certainly needed help. I had some peace of mind.

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Terry Lee M_1

Right at Home is wonderful and they are caring people. They always did their job when I needed help. The services made me feel much better and relieved.

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Linda E_4

One caregiver we liked a lot, but that was the only caregiver that was reliable. The other caregivers would rarely show up and struggled to communicate well. The impact of the services was pretty non-existent. They would ask if he took his medication. They wouldn't take him for a walk. Sometimes when asked to do chores, they complained.

Provider Response

Donald R_1

Right at Home seems to be professional, and they try to respond to any requests that we have. The caregivers are pretty reliable, and they are good help. One of the caregivers is outstanding, but there have been many that didn't know how to prepare a meal.

Provider Response

Vincent N_3

I wouldn't tell an interested friend about Right at Home because of the bad service we are receiving. We were supposed to have caregivers come last week, but no one came. We called the office staff, and they said that the caregiver was on vacation. When we actually get a caregiver, it's a positive impact. When Right at Home doesn't send anyone, it is frustrating.

Provider Response

Carmen L_1

Right at Home needs to have replacement caregivers if the caregiver cannot come. They took too long to get a replacement caregiver for me. Right at Home helped me take care of housecleaning and preparing meals.

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Edith K_1

Right at Home is very reliable. The services help because I don't like being by myself. Right at Home provides companionship for me.

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Ann K_4

I was very happy with Right at Home. Right at Home made it easier for me because I didn't have to do it all for my husband.

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Anonymous_658

Right at Home has been pretty good to me. The greatest impact Right at Home has had on my life is that I have peace of mind.

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Thomas201758

Having Parisa come to the house has been great. Right at Home has been most helpful.

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Rick T_2

I would tell someone that Right at Home has good personnel. Right at Home gives me acquitted care.

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Sharon S_4

I would tell others that Right at Home's management and customer service are good, but the quality of caregivers varied greatly.

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Cynthia G_5

The caregivers that have worked with my parents from Right at Home have been great. The caregivers are there to care for my father since my mother is not able to care for him on her own. The services allow both my mother and my father to be taken care of. I do not live in the same home, but knowing the burden is taken from my mother means a great deal to me.

Provider Response

Darrell N_1

Right at Home has good, caring people. I had someone I could trust to take care of my mom.

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Jean W_3

Right at Home has very good aides and offers good services. The services make the quality of life better for me, and I don't have to be alone.

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Alberta W_2

I would tell my friends that it took me about 3 or 4 months to get the good caregiver I have now. The caregiver helps my husband to get dressed sometimes and she encourages Grant to drink his fluids.

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Maria M_4

Right at Home does what they say they will do. They follow up and have good management. They take care of problems. The services have great impact on my ability to relax and focus on other things.

Provider Response

Alice29

We wanted to say how much we appreciated Right at Home for the help in those hard times. We especially appreciated the women who came and helped. Your help was extraordinary. You were all great with my dad and personally a huge support to us. Thank you so much!

Robert75749950

Their caregivers are very good. The one we have been using for the last 6 months is excellent (Barbara). We continue to appreciate her help which is twice a week and four hours per visit. The office help is very efficient. Care managers are always available. Their director of nursing has been helpful to us.

Provider Response

William14

The current caregiver is 5 stars. But in the past, some of the caregivers were less. Some are even down to 1 star. Things are great now. Thank you!

Provider Response

Relieved daughter with Father Suffering from Alzheimer's

When I called Right at Home to inquire about care for my father with Alzheimer's need for home care, they came out the next day and met with my mother and me. We tried other home care agencies and it was awful. The people were 45 minutes late and did absolutely nothing. Now we have Right at Home and we have actually found a care taker who can get my dad to shower!!! What a relief for my mother and me! He is a nursing student and takes his job very seriously, but is a delight to have around the home! Their administration is organized and follows up when asked for insurance etc. We love the agency!

Provider Response

Martin3

We've done a lot of research for a nursing home for my wife. As of the moment we got her a home caregiver and we're quite satisfied, so we're just holding. Cathy M. is the name of my wife's caregiver. It took only about a week for us to find the right caregiver. We did not wait very long. It's only about 2 months now since we got her caregiver. So far so good. Basically, I think Cathy is a good match caregiver for my wife. She's a wonderful match.

Provider Response

Emily2

We are working with this provider now. We chose this agency because it's related to the hospice that we had. My husband has dementia, so they help him with his personal needs. So far, we have 3 caregivers from them. The first two wanted to do the care their way so we can't work with them. This third one is doing well at the moment. He helps my husband with laundrying, turning, lifting, memory care and other exercises. Another reason why we picked this agency is that they can provide with 3hour shifts. Right now, we work with them in the morning and late in the afternoon. I will recommend this provider to others. They are flexible and communicate well. When there was a problem, they came to our house. They sat with us and talked about it. Furthermore, they are open to their consumers. They even asked if they can use the detailed care plan I made for my husband. I think they will just revise it to suit the client's needs.