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Home Instead - Charlottesville, VA

400 10th St NE, Charlottesville, VA 22902

(800) 558-0653

Verified Partner

4.86

(15 reviews)

Offers Home Care
Top rated on Caring.com

2020

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Reviews of Home Instead - Charlottesville, VA in Charlottesville, Virginia

4.86

(15 reviews)

    Top rated on Caring.com

    2020

    Doug and Diana Zanzot

    5

    November 17, 2021

    I am a current client of this provider

    They provide 24 / 7 care exempt weekends. They typically arrive on time. Interactions with caregivers are good. The Charlottesville Office has been good.

    M A Leeper

    5

    May 21, 2021

    I am a past client of this provider

    HI was totally responsive to all my needs. They responded immediately to my questions and needs, with compassion and understanding. The Caregiver was always on time, efficient, helpful, professional and fully supportive getting me thru the recovery period.

    Heart of gratitude

    5

    April 21, 2021

    I am a current client of this provider

    Home Instead has been a wonderful addition to the home care of my father. At first I was hoping to have a few hours to myself but then I realized that my father was benefiting even more due to the companionship and attention from someone other than me! Our caregiver, Hal, is so kind and thoughtful. Although he hears the same things repeatedly from my father, Hal engages with enthusiasm, as if it is the first time he heard it. Hal is attentive, cheerful, and so very patient. Home Instead frequently checks in to see how things are going and to see if I have any questions or concerns. Very grateful to have Hal and Home Instead as part of my caregiving team.

    Diane

    5

    February 7, 2020

    I am a current client of this provider

    My caregiver, Caitlyn, has been Instrumental in my recovery. Caring and organized.

    Otey

    5

    July 11, 2019

    I am a past client of this provider

    Winnie was a great sitter for my mother during her recovery. The staff was friendly and helpful.

    Emmy

    5

    July 8, 2019

    I am a current client of this provider

    I appreciate the interest that everyone shows. Their concern is evident in every way. This means a great deal to me.

    Susan

    5

    June 19, 2019

    I am a current client of this provider

    Mom moved and needed to have new caregivers. Home Instead worked with the family to find a good fit. We cannot always be here, so the free lock box allows caregivers to come. We appreciate Kimberly, especially.

    Phoebe99

    5

    February 18, 2019

    I am a current client of this provider

    We LOVE Charlottesville Home Instead!!! The staff answering the phones are unfailingly warm and responsive, and they know our Mom. They appreciate her and accept her quirks, but when they notice changes in the nature of her communications with them, or have other concerns for safety/status, they let the family know right away. The caregivers have been wonderful. Overall we've been very impressed with their level of professionalism , patience, and kindness. We also really appreciate the staff's willingness to accommodate our Mom's preferences and scheduling requests. Warmest regards from a youngest daughter.

    Ruth

    4

    July 31, 2018

    I am a past client of this provider

    I hired Home Instead, and they were great, but it didn't work out well because my brother could not tolerate it. He fired them after four weeks. He needs help with housecleaning and laundry, they took him shopping, and took him to the doctor. He totally loved the intake person, but different people would come and take care of him, and it didn't work out. They couldn't manage to keep staff members for my brother.

    Mama's Caregiver

    4

    October 26, 2017

    I am a current client of this provider

    Home Instead has always worked very hard to fulfill our requests and so many of their aides and companions are wonderful. I trust their training practices and know they are diligent in their selections.

    patbird

    5

    July 20, 2017

    I am a current client of this provider

    The caregiver was reliable and caring. She did an excellent job with personal care and with housekeeping duties.

    WendyW

    5

    January 24, 2017

    I am a current client of this provider

    We so appreciate the high level of professionalism and utmost compassion.

    Debbie601335

    5

    November 2, 2016

    I am a current client of this provider

    Home Instead Senior Care of Charlottesville is awesome. They come in twice a week from 9:00 to 1:00, and they just basically make sure my husband doesn't wander and keep him company while I do some errands. The caregiver is awesome, and I couldn't find anybody any better. My husband is very much comfortable with the caregiver. They bill twice a month, and the prices are comparable to everywhere else I checked. For the care and the background they have, I just feel very comfortable with them, so for the price, it's fine.

    Jennifer Till

    5

    June 3, 2013

    I am a current client of this provider

    I wouldn't use anyone else!!!! I want to share my experience with Home Instead Senior Care because I know what it feels like to be deeply concerned about who goes into your mother and father's home and how they are being treated (behind the scenes). I cannot overstate how kind, patient, upbeat, respectful and compassionate Ann (the Home Instead caregiver) is as she cares for my mother who suffers with dementia. She takes my mother for walks, engages her in activities, shares pleasant conversation, and even took her to have her hair done. While she doesn't remember her name, my mother does remember the kind lady who comes to visit her. I am deeply grateful Home Instead--thank you!

    chrlttsvllsusan

    5

    May 29, 2013

    I am a past client of this provider

    I want to congratulate Jeanne and her staff at Home Instead Senior Care in Charlottesville, Va. They were recently awarded the JD Power Award for Excellence and there are no doubts in my mind that they earned this recognition. My husband was diagnosed with a brain tumor and his condition rapidly declined. I found myself homebound caring for him until I found Home Instead. Jeanne herself conducted an interview at our home and helped determine our needs. The caregivers were wonderful! From preparing meals for Larry, reading to and with him, feeding my cat his lunch :-) and allowing me to get out for some much needed breathing room and grocery shopping, I gained some freedom back without worrying that my husband would be alone or need help. Toward the end of his battle with brain cancer he suffered a seizure at home while I was out for a short time. The caregiver immediately reached me on my cell, called 911 and followed the rescue squad to UVA Med Center in her car. She waited in the ER until I arrived all the while reassuring my husband that I was on my way and he was not alone.All my neighbors and friends know how highly I praise Home Instead and recommend them without hesitation.

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    Services and Amenities of Home Instead - Charlottesville, VA in Charlottesville, Virginia

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Charlottesville, VA in Charlottesville, Virginia

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Charlottesville, VA

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