Care Advantage - Charlottesville

Offers Home Care

59 Reviews
Call (800) 973-1841
Care Advantage - Charlottesville (800) 973-1841
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Reviews of Care Advantage - Charlottesville

59 Reviews Write a review

Home Care Reviews for Care Advantage - Charlottesville

February 19, 2019

By DAVE P_1

I am a current client of this provider

They are able to work well with a patient who has advanced dementia, and I think that is not easy to do. Basically, all of the caregivers are extremely conscientious, and they are capable of the work. They office staff is very responsive to our needs and problems.

February 13, 2019

By ERIC G_1

I am a current client of this provider

The caregivers could be on time when they come to pick up the client. I would like to see them improve the scheduling.

January 25, 2019

By PAMELA H

I am a current client of this provider

I'd really like them to be more friendly. The caregivers could be more friendly.

January 07, 2019

By JAMES W_7

I am a current client of this provider

It is alright and that is all I can say. They provide me with a caretaker and that is good.

December 14, 2018

By ARTHUR B_2

I am a past client of this provider

It was a very little impact. They should not have just sat in the living room. I was recuperating from spinal surgery, and so there were a lot of things I couldn't do. They were pleasant but weren't interested in doing anything else except being on their phones. The caregivers mostly just sat in the living room.

December 14, 2018

By JOHN L_11

I am a current client of this provider

They bathe him and help him to get dressed. The lady that comes out is very open and willing to help us in every way that she can, and she is very gentle with my husband.
Provider Response
Thank you for taking the time to provide this positive feedback. It is our pleasure to serve you, and we appreciate that opportunity.

November 30, 2018

By JAMES B_27

I am a past client of this provider

The provider did everything right, I have no complaints at all. It helped me the most by providing transportation. I was completely satisfied with the service I got. It can be hard to find such service and I appreciate what I got.
Provider Response
This positive feedback just makes our day! We are grateful for the opportunity to serve you, and look forward to continuing to exceed your expectations.

November 29, 2018

By JOANNE C_6

I am a past client of this provider

I had a lot of issues and the caregiver spoke with my doctor to get every detail. She really made sure she knew everything. I was very happy with them and the caregiver that I had was really good. She was there when I needed her.
Provider Response
This positive feedback just makes our day! We are grateful for the opportunity to serve you, and look forward to continuing to exceed your expectations.

November 15, 2018

By ANNE S_13

I am a past client of this provider

They helped me get better. They're wonderful. I thought they were very nice, helpful, and kind. I can't say enough about them.
Provider Response
This positive feedback just makes our day! We are grateful for the opportunity to serve you, and look forward to continuing to exceed your expectations.

November 15, 2018

By DOLORES W

I am a current client of this provider

She keeps me company. I am independent but she will do things that I cannot. I have someone here in my house just in case I need them to help me.
Provider Response
Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.

November 12, 2018

By MARTIN "Marty" C

I am a current client of this provider

They help with my medications and with food preparations. They're very efficient.
Provider Response
Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.

October 30, 2018

By HARRY G

I am a past client of this provider

There are some things they could have done, but I am eighty years old and sometimes it's just rough. I can't drive and I need to get out more, but they didn't take me out because the company doesn't pay for gas. The service was pretty good and they did what they were supposed to do.

October 26, 2018

By ADELE S

I am a current client of this provider

They are a great provider and have an impact on my mother. We have an outstanding caregiver and we are grateful for them.

October 23, 2018

By Anonymous_309

I am a current client of this provider

They allow me to get the treatments I need. It's positive. It's not a problem with the agency, it's just that the process of meeting up and making sure it's the right person and handling that with the hospital can be complicated.

October 12, 2018

By VISHNAMPET V_1

I am a current client of this provider

Some people are better than others. The workers have been very nice. Most of them have been nice.

September 27, 2018

By SHARON M_2

I am a past client of this provider

The caregiver needed to be more proactive. It was ok. The girl that we had didn't take matters into her own hands.
Provider Response
Thank you for this important and honest feedback. We appreciate you taking the time to share. We will use this feedback to improve so that going forward all clients can be completely satisfied with the services they receive.

September 21, 2018

By FLORENCE B

I am a past client of this provider

The caregiver came for two days, then she stopped showing up. When the girl came over, she just walked in the house and sat on the couch with her face in her hand. She just kept sitting there.
Provider Response
I am so sorry to hear that this was your experience. This is disappointing. We would very much like a chance to show you the true value of Care Advantage's services. If you do decide to give us another try in the future, please contact me directly so that I may personally handle the arrangements. -Olivia C Jones, Senior Vice President

September 21, 2018

By Anonymous_139

I am a past client of this provider

They were calm, they came on short notice, and they provided excellent care. Any provider that came was good.

September 20, 2018

By BEVERLY F_1

I am a past client of this provider

It made it possible. I would not have been able to do the things I needed to do. They went out of their way. I had difficult hours for them and they went out of their way to meet my needs. It was wonderful.

August 20, 2018

By ORA B

I am a current client of this provider

Everything about the services is good. I think she just feels better in general. The caregiver is able to bathe her and everything. She's always happy when the caregiver comes. It's very uplifting for her. The young woman who comes is always punctual. She has a great rapport with my mother, who can be a difficult person. She is thorough in everything. She just goes above and beyond. She is very observant. She's just really great.

July 27, 2018

By DONNA E

I am a current client of this provider

It is a tremendous help because I am simply not able to do everything, so this enables me to stay in my own home. They could have better responses to phone calls and notices from their employees. When my caregiver calls off, they don't notify me.

July 24, 2018

By Anonymous

I am a past client of this provider

They wasted my time. I lost all the time I waited for them to come, and the time I took educating the supervisor that came to talk to me and give me all the paperwork. They seemed very sincere, but it was a waste of time because it didn't work at all. I would not recommend them. They could do what they promised to do, like in any contract. People that need Care Advantage need someone to do the work and not have to stand over the caregiver and make sure they don't leave.
Provider Response
I am so sorry to hear that this was your experience. This is disappointing. We would very much like a chance to show you the true value of Care Advantage's services. If you do decide to give us another try in the future, please contact me directly at 804-323-9464 so that I may personally handle the arrangements.

July 24, 2018

By PAUL G_5

I am a current client of this provider

I'm very physically restricted, so my caregiver does whatever they can to make things easier for me. They're a good conversationalist too, so that takes some hours away. I like their quick responses. They always seem to be there when I need them.

June 29, 2018

By MARY HELEN P

I am a current client of this provider

They sent a nurse to assess the situation and then they sent an appropriate and good caregiver. I like that everyone at Care Advantage is competent, kind, and knowledgeable.

June 28, 2018

By Anonymous

I am a current client of this provider

I don't think they change much about my loved one's life. They are reliable. That wasn't true at the start, but now they are doing better.

June 13, 2018

By LAWRENCE B

I am a past client of this provider

They could have had a great impact on my life by being more responsible. They were rude. One caregiver left me in the kitchen alone and refused to get the medication I needed. They could have cared more. The attitude of the caregivers didn't seem like they cared about me.

June 13, 2018

By CECIL G

I am a current client of this provider

They could show up to have a greater impact on his life. I would like them to show up at the time they are allotted to care for my father.

May 15, 2018

By DENISE H_1

I am a past client of this provider

It was better than going home by myself after my procedure. It was a smart move to hire Care Advantage. The gals I had were great. They were attentive, followed instructions, and were very engaging in conversations.

May 15, 2018

By VICTORIA G

I am a past client of this provider

The night nurse fell asleep when they were here. Care Advantage showed up on time.

April 18, 2018

By SUSAN G

I am a current client of this provider

It is exceptional to have a stranger in your home that I can get acquainted with. It is nice to have someone that can help me go to the doctors and the grocery, basically everything that I cannot do anymore.

March 22, 2018

By LIBBY P

I am a past client of this provider

The lady was very nice, was on time, and was clean and neat. She was intelligent and compatible. I was able to go away and not be concerned that my loved one would get lost or anything would happen to him.

March 14, 2018

By MARY M

I am a past client of this provider

It was a little difficult to coordinate the schedule and my mom's appointments. It would have been easier to schedule if they could text or email. The person they sent did a good job and was experienced. It was a real comfort to know that someone was there for two hours a day. It was a help for me.

March 13, 2018

By ANN B

I am a current client of this provider

I called and requested to have someone take me to the doctor's office because I had a procedure I needed to get done and had to have someone drive me home. I called the office, and they wouldn't get back to me. I called them twice. My daughter had to take off work to take me there and back. I want them to return calls to the clients that are relying on them. That is a concern of mine, I have recommended them to several people, and the caregiver who comes to clean is very reliable and does everything that I ask. Until now, it was excellent.

February 16, 2018

By LORI M

I am a past client of this provider

I think we've had some really good care providers and it was a good experience. I was given security of knowing my mother was taken care of after her surgery. The caregivers were good about helping her with her memory exercises.

January 30, 2018

By HORTENSIA C

I am a current client of this provider

They lack communications between themselves and me when no caregiver is unable to come. Also, when someone new is coming for the first time, I am not informed. I can't even go to the bathroom because someone might knock on the door. I thought someone was coming today so I woke up early to see if someone is coming but no one showed up.

November 13, 2017

By DENISE H_3

I am a current client of this provider

I would like to know who is coming to my home because I don't want just anyone. I wish I could select the girls that I am going to get. The services from Care Advantage have been very satisfactory.

October 24, 2017

By JULIE H_9

I am a past client of this provider

I would recommend Care Advantage because the two young women who came were friendly, well-mannered, and willing to help. I just had them for one day. The service helped me because one of the caregivers made me lunch and wash the dishes.

October 23, 2017

By Anonymous_1541

I am a past client of this provider

Care Advantage provided quality care. Care Advantage's services allowed me to have my loved one in our home. They provided me with extra help for what was needed.

October 19, 2017

By ANNIE D_1

I am a past client of this provider

Care Advantage is reliable. We had Care Advantage for one day. The services freed us up in being able to do something we needed to go do without worrying about my dad.

October 17, 2017

By SHIRLEY H_4

I am a past client of this provider

Care Advantage didn't have any caregivers to care for my mother in our area and I wasn't satisfied with them. My mother's caregivers did what they were supposed to when they were there for her. There were some times that Care Advantage didn't have any caregivers available to show up for my mother's shift.

October 17, 2017

By MARY P_20

I am a past client of this provider

The caregiver from Care Advantage was nice, showed up on time, and provided very professional service. The services didn't have a huge impact on me because I only had them one day.

October 16, 2017

By SHEARIN E

I am a current client of this provider

I would tell others that Care Advantage is a good company because we have been very satisfied with the caregivers that they have sent. The services make Sherry's life easier by helping her with bathing.

September 20, 2017

By Anonymous_412

I am a past client of this provider

Care Advantage did what I needed done and took care of my loved one when I was out of town. We never had any problems with Care Advantage.

September 15, 2017

By ROXANA C

I am a current client of this provider

I would refer Care Advantage to others because I like their responsiveness to my needs, and they have been able to provide someone when I needed them. The services provided me by Care Advantage have been very positive for me. The services are reliable and dependable, and the staff is responsive to me.

August 28, 2017

By ALICE G_5

I am a current client of this provider

I would tell someone about Care Advantage because the caregivers are good, the office staff is responsive, and the prices are reasonable. Care Advantage has made life easier by having a caregiver five days a week who helps me get out of the house, and still keeps my loved one going.

August 24, 2017

By JOHNNIE S

I am a current client of this provider

I would tell a friend that the majority of the caregivers from Care Advantage are cooperative and diligent. I am in a wheelchair so the services are helpful in a lot of ways.

August 15, 2017

By MAYA M

I am a past client of this provider

Care Advantage had some people who were very caring, but we did have some few issues. The service does require staying on top of things. You really need to pay attention to make sure things happen correctly. Care Advantage had someone who could stay with the client overnight. That brought us peace.

August 15, 2017

By Anonymous_468

I am a current client of this provider

I would recommend Care Advantage because I've had good luck with them. I couldn't take care of my loved one without Care Advantage.

July 31, 2017

By JANE A

I am a current client of this provider

Care Advantage is timely, and they're always able to get someone anytime I ask. I just don't need a lot of help so the service doesn't really help medically or anything.

July 25, 2017

By BRENDA H_4

I am a past client of this provider

Care Advantage sent a great caregiver out to us. We were happy to see that the company was going to be able to do what we needed, but none of it worked out in the end. When the caregivers actually managed to come out, the services were fine. However, Care Advantage didn't inform us when the caregivers weren't going to be able to come to the house.

July 17, 2017

By PETER N

I am a past client of this provider

I would tell a friend that Care Advantage is a rip-off. I've had three different agencies and I haven't liked any of them. I would like Care Advantage to encourage the nurses to spend more time with their patients. They were very sub-par.
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About Care Advantage - Charlottesville

Our Mission, our purpose, our duty...

Care Advantage companies are fully committed to enhancing the lives of our patients, our employees, and the communities we serve.

We are focused on delivering exceptional care to our patients in their residence. We will provide a nurturing environment for our team members to grow and excel. We vow to make a positive contribution in the communities we serve and will do so with passion, integrity, and care.

Our Vision

To become the leader in the healthcare industry by continually evaluating and improving the way we conduct ourselves, ensuring our patients always receive exceptional service and care.

Our Values

These are our values, they define us as a company. They are a source of inspiration as we lead the way to a brighter future for our company and all who depend on it. They support our mission of making the lives better for each and every patient we care for.


C

COMPASSION We care and we are passionate about what we do. We give our hearts to our patients, their families, and our employees.


A

ATTITUDE We maintain a positive attitude. We display a "can-do" approach as we perform our responsibilities and engage those responsibilities with hard work, honesty, and integrity.


R

RESPECT We cherish each other's diversity and opinion. We have a deep admiration for everyone's unique story, skill, and knowledge.


E

EXCELLENCE We vow to go above and beyond. We are committed to delivering excellence to our patients, our employees, and our communities.


Photos of Care Advantage - Charlottesville


Services and Amenities of Care Advantage - Charlottesville

Rates

  • Hourly Rate: $22 $27/Hour

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Online Payments Accepted

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Home Care Organization License

Get Costs

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Care Advantage - Charlottesville

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