Provider Response
We are happy to hear that the care is impactful for both you and your loved one. Our caregivers do their best to make sure your loved one is safe and happy in their home. Thank you for leaving this review.
Offers Home Care
April 11, 2023
Provider Response
We are happy to hear that the care is impactful for both you and your loved one. Our caregivers do their best to make sure your loved one is safe and happy in their home. Thank you for leaving this review.
April 11, 2023
Provider Response
Kenneth, thank you for taking the time to leave this review. We are happy to hear that our caregivers help you out with cleaning. Our caregivers' pay is dependent on a variety of factors, such as shift length, type of case, and time. There are plenty of other ways for caregivers to earn additional income. We appreciate you taking our caregivers into consideration.
April 05, 2023
April 04, 2023
March 16, 2023
Provider Response
We are honored that you chose us for care of your father, our caregiving team is always there when you need care services. Our timely responses ensure that your loved one is receiving the care he needs. Thank you for taking the time to leave this wonderful review, Javier.
March 16, 2023
Provider Response
Phillip, thank you for your kind review, our caregivers are so happy to provide quality care services when you need it. We are glad to hear that your wife is able to go to her choir practice with peace of mind. We understand that reliable care is important and we are happy to provide.
March 09, 2023
Provider Response
We are glad to hear that the provided caregiver was nice and took care of anything you needed, James. Our caregiving and office teams do their best to make sure that you and your loved ones are receiving quality care services.
March 02, 2023
Provider Response
We are glad that our care services helped you, Mike. Thank you for leaving this kind review.
March 02, 2023
Provider Response
Richard, we are sorry to hear about your experience as that is not how our caregivers operate. Our caregivers are trained to be prompt and deliver quality care services to keep you safe. We are glad to hear that you were able to get your procedure done. Thank you for taking the time to leave this feedback.
March 01, 2023
Provider Response
Paul, we are honored that we have been chosen for care of your loved one. Our caregivers do their best to provide quality care services and we are happy that it has been working out. We are sorry to hear about some staffing concerns, but our office team does their best to fill all shifts for clients.
February 13, 2023
February 09, 2023
Provider Response
Our caregiving and office teams do their best to keep your loved one safe and in their home and make the care easy. Thank you for taking the time to leave this wonderful review, Patricia.
February 06, 2023
Provider Response
Our caregivers always do their best to keep your loved one safe and happy at home. Please let us know how we can earn that fifth star!
February 03, 2023
February 03, 2023
Provider Response
Thank you for this wonderful review, Edward. Our caregivers are incredible and we are glad to hear that they have changed your world.
January 10, 2023
Provider Response
We are happy to hear that our care provided peace of mind for you. Our office teams do their best to make the care process easy. Thank you for leaving this review, Sidney.
January 04, 2023
Provider Response
We are honored that you chose Care Advantage for the care of your loved one, Alice. Our caregiving and office team do their best to make the process easy for you. Thank you for taking the time to leave this review.
January 04, 2023
Provider Response
Robert, we are happy to hear that you are satisfied with the caregiver. Our office team does their best to match caregiver and client and this can take time and you are able to determine which caregiver fits best with your loved one. Thank you for taking the time to leave this review.
January 03, 2023
Provider Response
We are happy to hear that you and your mother have had a great experience with our caregiving team. Thank you for taking the time to leave this wonderful review, Mary Anne.
December 15, 2022
Provider Response
Weeta, thank you for leaving this review, our office team does their best to deliver care when you need it. Our caregivers are incredible, but there are some medical services they are unable to perform, such as delivering medication, our caregivers are trained and permitted to remind clients, but they cannot administer.
December 15, 2022
Provider Response
Henry, we understand that different caregivers can take some adjusting, and our office team does their best to provide consistent caregivers for you and your father's sake. Thank you for leaving this wonderful review and we hope that we can earn that fifth star!
December 01, 2022
Provider Response
Thank you for this wonderful review, Delano. Our caregivers do their best to go above and beyond for you and are there when you need it.
November 10, 2022
Provider Response
Thank you for taking the time to leave this wonderful review, Wayne. Our office and care team does their best to make sure you and your loved one are informed about the care and made to feel safe in your own home.
November 08, 2022
Provider Response
We are happy to hear that the caregivers are able to assist your love one get to sleep and be comfortable. We appreciate the recommendation, Harold, thank you for leaving this wonderful review.
November 08, 2022
Provider Response
We are honored that you chose us for care, Ana. We are happy that you were satisfied with our quick and responsive care to your surgery. Thank you for leaving this review.
November 03, 2022
Provider Response
Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing consistent superior customer service.
November 03, 2022
Provider Response
We are honored that you chose us for care for your loved one. Our caregivers are incredible and do their best to make sure your loved one is comfortable in their own home. Thank you for leaving this wonderful review, Rita.
November 01, 2022
Provider Response
We are happy to hear that our caregivers are able to assist you and we truly appreciate the recommendation. Thank you for leaving this review.
October 20, 2022
Provider Response
We are happy to hear that you are satisfied with the care that you are receiving. Our caregivers are trained to provide quality care and make the process easy. Thank you for leaving this review, Stephen.
October 04, 2022
Provider Response
We are sorry to hear that you did not have a stellar experience with our caregivers. We understand that consistent and reliable care is important to you and we will look into this matter to determine the best solution so that we can provide the stellar care we normally do. Thank you for leaving this feedback.
October 03, 2022
Provider Response
We are sorry to hear about your experience, Mary, our office teams do their best to ensure that clients receive the care they expected. We will contact the office team to better understand what occurred so that we can find the best way to prevent it from happening again. Thank you for taking the time to leave this feedback.
September 13, 2022
Provider Response
We are sorry to hear about your experience, Thomas. We guarantee that this is not a common occurrence and we hope that our office teams reached out to apologize for this happening. Our phones are available 24/7 for you to reach someone, we are uncertain what occurred, but we will look into it to ensure it doesn't happen again.
September 13, 2022
Provider Response
We are happy to hear that you enjoy the care services provided by our caregivers, they are incredible. We are happy to hear that you enjoy Valery so much that you want to have her travel with you. Please let us know how we can earn that fifth star, Deborah!
September 06, 2022
Provider Response
We are honored that you chose us for care and enjoy the services. Our caregivers do their best to ensure that you are receiving quality care. Thank you for taking the time to leave this review.
August 18, 2022
Provider Response
Joan, we are honored that you chose us for care, our caregivers love to provide quality care. Thank you for taking the time to leave this wonderful review.
August 09, 2022
Provider Response
We are honored that you chose us for care, Virginia, our caregivers and office teams do their best to ensure that you are receiving incredible care and assistance with housework. Thank you for taking the time to leave this wonderful review.
August 09, 2022
Provider Response
Audrey, thank you for taking the time to leave this review, we are honored that you chose us for care. Our caregivers are always providing quality care and love to assist with any activities you need. We are sorry to hear that you are having difficulties with the replacement caregivers, we will contact the office team to better understand the situation.
August 01, 2022
Provider Response
Our office team does their best to ensure that you are receiving quality care and we are glad to hear you like the caregiver we send. They are trained to make sure your needs are met and that you have someone to talk to. Thank you for taking the time to leave this review.
July 18, 2022
Provider Response
Thank you for taking the time to leave this review. Our caregivers are incredible and do their best to provide reliable, consistent, and quality care to your home.
July 06, 2022
Provider Response
Thank you Frances for your review. We are always trying to improve on our best service and we take this feedback very seriously. We will be sure that our schedulers communicate with you and your family consistently. Thank you for rating us 5 stars!
July 01, 2022
Provider Response
Harriette, we are sorry to hear that you had trouble with caregivers not showing up. We know that your care is important, which means reliable and consistent care. We will look into this matter to determine how we can prevent this from happening. Thank you for leaving this feedback.
July 01, 2022
Provider Response
Gayle, we are sorry to hear that you were not satisfied with all of our caregivers. Our caregivers are given proper training to provide quality care to your loved ones. We are happy that we found a caregiver that fits well with your wife's needs. Thank you for taking the time to leave this feedback.
May 03, 2022
Provider Response
Alice, thank you for taking the time to leave this review. We are honored that you have chosen us for care of your mother and we are glad to hear that she loves her caregiver. We understand that knowing how your mother is doing is important and getting the information from the caregiver is necessary. We will work with the office teams to better understand the situation and do our best to provide a solution to the communication question.
December 22, 2021
Provider Response
Thank you for taking the time to leave this review Greg. We are sorry to hear you did not have a stellar experience with us in the past, but are glad to hear that the new caregiver is excellent! We will continue this incredible care.
October 01, 2021
Provider Response
Thank you for taking the time to leave this review, Bill. We are glad that we were able to provide a caregiver to watch for your loved one.
September 10, 2021
Provider Response
Diana, We are so sorry to read your review! We will be looking into this case immediately and making corrections. Thank you for letting us know. We are very glad that you have received care from a caregiver you liked and we can work with the scheduler to keep that caregiver consistent for you. Please let our office know and we will definitely work to make sure you receive the care you need. Please email or call.
August 09, 2021
Provider Response
Bill, we are so glad to hear that we were able to assist you in getting to your appointment. Thank you for leaving this wonderful review.
July 08, 2021
Provider Response
Catherine, thank you for taking the time to leave this review. We are sorry to hear that it took some time to provide an consistent caregiver, but we are glad that we were able to figure it out.
June 10, 2021
Provider Response
Jean, thank you for leaving this great review. We are so honored to be able to help you and provide quality and efficient care.
June 10, 2021
Provider Response
Alvin, thank you for leaving this feedback. We understand that care for your loved one is high importance and that caregivers should be trained for all types of care. We will look into this situation to see how we can solve it in the future.
May 14, 2021
Provider Response
We are so happy to see this great review, we are delighted to care for your father. Thank you so much for taking the time to leave us this feedback. Please let us know how we can earn that 5th star!
May 06, 2021
Provider Response
We are so sorry to read your very important review. Our caregivers are trained to be in the home helping with daily tasks, so we are sorry this was not your experience. Someone from our office team should have reached out to you regarding this situation, if you have any more questions please email.
April 24, 2021
Provider Response
John, thank you for leaving us this very valuable information. We are glad you are happy with our communication. We want to be able to help you and your family in the best way we can. Thank you for your review.
April 05, 2021
Provider Response
Thank you so much for your kind words! We appreciate that you took the time to give us a 5 star review!
March 09, 2021
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
March 02, 2021
Provider Response
We are so happy that you had a great experience. Thank you for leaving us this positive feedback.
January 06, 2021
Provider Response
We are so happy that you had a great experience with several of our caregivers. Thank you for leaving us this feedback.
September 08, 2020
Provider Response
We are sorry to hear that you did not have an amazing experience, but glad that you were able to get some rest. Thank you for taking the time to leave us a review.
August 18, 2020
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your mother. We appreciate your time to leave us positive feedback!
August 06, 2020
Provider Response
We are so happy that you had a great experience with our office staff. Thank you for leaving us this positive feedback.
June 05, 2020
Provider Response
Duane, thank you for leaving this excellent review. We are so glad that we are able to assist you in your daily tasks.
May 11, 2020
Provider Response
Thank you for leaving this wonderful review, Jeffrey. We are honored to be able to assist you in the tasks that you are not able to do and as well as providing caregivers who are reliable.
February 05, 2020
Provider Response
Thank you for leaving this positive review, Regina. We are so honored to be able to work with your family, thank you for your kind words.
December 07, 2019
Provider Response
Mary, thank you for taking the time to leave this review. We are honored to be able to work with you to become more agile. Let us know what we could have done to earn that fifth star.
October 17, 2019
Provider Response
Thank you for taking the time to give us this great feedback. We will certainly make sure our staffers are more aware! Also, we will make sure that you have more dependable caregivers and please feel free to email us if this is not happening.
October 14, 2019
Provider Response
Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing superior customer service.
October 04, 2019
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
September 12, 2019
Provider Response
Thank you for taking the time to provide this positive feedback. It is our pleasure to serve you, and we appreciate that opportunity.
August 16, 2019
Provider Response
Thank you so much for the kind review, Liz. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
July 16, 2019
June 20, 2019
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. Please know that we have the ability to draw on a large network of caregivers, so working with our staffing department can help alleviate some of the concerns you have. We appreciate your time to leave us positive feedback
June 19, 2019
Provider Response
We are so happy that you had a great experience. Thank you for leaving us this positive feedback.
May 17, 2019
Provider Response
Thank you so much for the kind words. It is truly an honor to help your mhsuband. Thank you for entrusting us with his care.
May 17, 2019
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
April 15, 2019
Provider Response
We are so happy that you had a great experience. Thank you for leaving us this positive feedback.
March 27, 2019
Provider Response
Thank you so much for taking the time to share this feedback. I apologize that the office has not been responsive. I will personally address this. I am thrilled to hear that your caregivers have been doing a wonderful job. Thanks again for sharing your feedback, this will help us improve.
March 20, 2019
March 15, 2019
Provider Response
We are so happy that you had a great experience. Thank you for leaving us this positive feedback.
March 13, 2019
Provider Response
We are so sorry you have had a less than positive experience with our staff. Thank you for taking the time to leave us this feedback. We will be sure to communicate this information with our office teams. We are very sorry for your loss.
February 26, 2019
Provider Response
Thank you for the kind words. We were obviously very sad to read that you haven't had a perfect experience. We will be sure to work with our teams to provide additional resources/training to make sure communications are followed through. We hope that we can earn that 5th star!
February 19, 2019
Provider Response
We are so sorry you have had a less than positive experience with our staff. Thank you for taking the time to leave us this feedback. We will be sure to communicate this information with our office teams.
February 19, 2019
February 13, 2019
Provider Response
Thank you for taking the time to leave us this valuable feedback. We are sure we can improve this issue and focus on providing outstanding customer service as well. Please email us to let us know if this is not resolved.
January 25, 2019
January 07, 2019
December 14, 2018
November 30, 2018
Provider Response
This positive feedback just makes our day! We are grateful for the opportunity to serve you, and look forward to continuing to exceed your expectations.
November 29, 2018
Provider Response
This positive feedback just makes our day! We are grateful for the opportunity to serve you, and look forward to continuing to exceed your expectations.
November 15, 2018
Provider Response
This positive feedback just makes our day! We are grateful for the opportunity to serve you, and look forward to continuing to exceed your expectations.
November 15, 2018
Provider Response
Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.
November 12, 2018
Provider Response
Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.
October 30, 2018
October 26, 2018
October 23, 2018
October 12, 2018
September 27, 2018
Provider Response
Thank you for this important and honest feedback. We appreciate you taking the time to share. We will use this feedback to improve so that going forward all clients can be completely satisfied with the services they receive.
September 21, 2018
Provider Response
I am so sorry to hear that this was your experience. This is disappointing. We would very much like a chance to show you the true value of Care Advantage's services. If you do decide to give us another try in the future, please contact me directly so that I may personally handle the arrangements. -Olivia C Jones, Senior Vice President
September 21, 2018
September 20, 2018
August 20, 2018
July 27, 2018
July 24, 2018
Provider Response
I am so sorry to hear that this was your experience. This is disappointing. We would very much like a chance to show you the true value of Care Advantage's services. If you do decide to give us another try in the future, please contact me directly at 804-323-9464 so that I may personally handle the arrangements.
July 24, 2018
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Charlottesville, Virginia, is one of America’s premier cities, home to the University of Virginia, a bustling downtown walking mall, and a world-class arts culture. Whether you are a UVA lifelong fan or simply enjoy Virginia’s wine country, Care Advantage is here for you.
We have served Charlottesville’s senior population for years, and we are proud to offer Charlottesville residents in-home care services ranging from CNAs and PCAs to skilled nurses who can provide a full gamut of medical support. Our advantage is that we offer flexibility and custom services to meet your needs, whatever they are. We can come to your residence to assist with daily activities or to a senior community to check on your loved one. Serving: