They sent out a personable caregiver who took very good care of me.
I like how they answer your calls immediately and get you help immediately.
Care Advantage - Charlottesville
Offers Home Care
59 Reviews
Call
(800) 973-1841
Reviews of Care Advantage - Charlottesville
Home Care Reviews for Care Advantage - Charlottesville
April 15, 2019
I am a past client of this provider
March 27, 2019
I am a current client of this provider
It would be more helpful if they got quality people to do the services. There have been some problems with the personnel.
I appreciate the variety of services provided.
Provider Response
Thank you so much for taking the time to share this feedback. I apologize that the office has not been responsive. I will personally address this. I am thrilled to hear that your caregivers have been doing a wonderful job. Thanks again for sharing your feedback, this will help us improve.
March 25, 2019
I am a current client of this provider
I'm able to go out and take care of things while knowing my loved one is taken care of. It enables me to take care of things that I need to take care of.
The caregiver is excellent.
March 20, 2019
I am a current client of this provider
They do whatever I ask them to do and that is helpful for me. My caregiver helps me with my house.
They have been excellent. I don't have any complaints because my caregiver does everything well.
March 15, 2019
I am a past client of this provider
There wasn't much time for impact, but the caregiver was very caring.
I called and they provided someone right away.
March 13, 2019
I am a past client of this provider
My husband was dying and I don't know what they could have done more. The caregiver was monitoring him to see if he was in pain.
It took a long time to get my money back. I had to put a deposit down and it took a long time to get everything refunded.
February 26, 2019
I am a current client of this provider
I just use them for transportation. Everybody that comes to take her to her doctors, my mom loves. On that point, they should keep it up.
I have been using them for several years, but in the last couple of months they have been mixing up my mother's appointments.
February 19, 2019
I am a current client of this provider
My loved one can't live at home without the help that is provided.
When we try to staff a weekend, people don't show up.
February 19, 2019
I am a current client of this provider
They are able to work well with a patient who has advanced dementia, and I think that is not easy to do.
Basically, all of the caregivers are extremely conscientious, and they are capable of the work. They office staff is very responsive to our needs and problems.
February 13, 2019
I am a current client of this provider
The caregivers could be on time when they come to pick up the client.
I would like to see them improve the scheduling.
January 25, 2019
I am a current client of this provider
I'd really like them to be more friendly.
The caregivers could be more friendly.
January 07, 2019
I am a current client of this provider
It is alright and that is all I can say.
They provide me with a caretaker and that is good.
December 14, 2018
I am a past client of this provider
It was a very little impact. They should not have just sat in the living room. I was recuperating from spinal surgery, and so there were a lot of things I couldn't do. They were pleasant but weren't interested in doing anything else except being on their phones.
The caregivers mostly just sat in the living room.
December 14, 2018
I am a current client of this provider
They bathe him and help him to get dressed.
The lady that comes out is very open and willing to help us in every way that she can, and she is very gentle with my husband.
Provider Response
Thank you for taking the time to provide this positive feedback. It is our pleasure to serve you, and we appreciate that opportunity.
November 30, 2018
I am a past client of this provider
The provider did everything right, I have no complaints at all. It helped me the most by providing transportation.
I was completely satisfied with the service I got. It can be hard to find such service and I appreciate what I got.
Provider Response
This positive feedback just makes our day! We are grateful for the opportunity to serve you, and look forward to continuing to exceed your expectations.
November 29, 2018
I am a past client of this provider
I had a lot of issues and the caregiver spoke with my doctor to get every detail. She really made sure she knew everything.
I was very happy with them and the caregiver that I had was really good. She was there when I needed her.
Provider Response
This positive feedback just makes our day! We are grateful for the opportunity to serve you, and look forward to continuing to exceed your expectations.
November 15, 2018
I am a past client of this provider
They helped me get better.
They're wonderful. I thought they were very nice, helpful, and kind. I can't say enough about them.
Provider Response
This positive feedback just makes our day! We are grateful for the opportunity to serve you, and look forward to continuing to exceed your expectations.
November 15, 2018
I am a current client of this provider
She keeps me company. I am independent but she will do things that I cannot.
I have someone here in my house just in case I need them to help me.
Provider Response
Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.
November 12, 2018
I am a current client of this provider
They help with my medications and with food preparations.
They're very efficient.
Provider Response
Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.
October 30, 2018
I am a past client of this provider
There are some things they could have done, but I am eighty years old and sometimes it's just rough. I can't drive and I need to get out more, but they didn't take me out because the company doesn't pay for gas.
The service was pretty good and they did what they were supposed to do.
October 26, 2018
I am a current client of this provider
They are a great provider and have an impact on my mother.
We have an outstanding caregiver and we are grateful for them.
October 23, 2018
I am a current client of this provider
They allow me to get the treatments I need. It's positive.
It's not a problem with the agency, it's just that the process of meeting up and making sure it's the right person and handling that with the hospital can be complicated.
October 12, 2018
I am a current client of this provider
Some people are better than others.
The workers have been very nice. Most of them have been nice.
September 27, 2018
I am a past client of this provider
The caregiver needed to be more proactive.
It was ok. The girl that we had didn't take matters into her own hands.
Provider Response
Thank you for this important and honest feedback. We appreciate you taking the time to share. We will use this feedback to improve so that going forward all clients can be completely satisfied with the services they receive.
September 21, 2018
I am a past client of this provider
The caregiver came for two days, then she stopped showing up.
When the girl came over, she just walked in the house and sat on the couch with her face in her hand. She just kept sitting there.
Provider Response
I am so sorry to hear that this was your experience. This is disappointing. We would very much like a chance to show you the true value of Care Advantage's services. If you do decide to give us another try in the future, please contact me directly so that I may personally handle the arrangements. -Olivia C Jones, Senior Vice President
September 21, 2018
I am a past client of this provider
They were calm, they came on short notice, and they provided excellent care.
Any provider that came was good.
September 20, 2018
I am a past client of this provider
It made it possible. I would not have been able to do the things I needed to do.
They went out of their way. I had difficult hours for them and they went out of their way to meet my needs. It was wonderful.
August 20, 2018
I am a current client of this provider
Everything about the services is good. I think she just feels better in general. The caregiver is able to bathe her and everything. She's always happy when the caregiver comes. It's very uplifting for her.
The young woman who comes is always punctual. She has a great rapport with my mother, who can be a difficult person. She is thorough in everything. She just goes above and beyond. She is very observant. She's just really great.
July 27, 2018
I am a current client of this provider
It is a tremendous help because I am simply not able to do everything, so this enables me to stay in my own home.
They could have better responses to phone calls and notices from their employees. When my caregiver calls off, they don't notify me.
July 24, 2018
I am a past client of this provider
They wasted my time. I lost all the time I waited for them to come, and the time I took educating the supervisor that came to talk to me and give me all the paperwork. They seemed very sincere, but it was a waste of time because it didn't work at all.
I would not recommend them. They could do what they promised to do, like in any contract. People that need Care Advantage need someone to do the work and not have to stand over the caregiver and make sure they don't leave.
Provider Response
I am so sorry to hear that this was your experience. This is disappointing. We would very much like a chance to show you the true value of Care Advantage's services. If you do decide to give us another try in the future, please contact me directly at 804-323-9464 so that I may personally handle the arrangements.
July 24, 2018
I am a current client of this provider
I'm very physically restricted, so my caregiver does whatever they can to make things easier for me. They're a good conversationalist too, so that takes some hours away.
I like their quick responses. They always seem to be there when I need them.
June 29, 2018
I am a current client of this provider
They sent a nurse to assess the situation and then they sent an appropriate and good caregiver.
I like that everyone at Care Advantage is competent, kind, and knowledgeable.
June 28, 2018
I am a current client of this provider
I don't think they change much about my loved one's life.
They are reliable. That wasn't true at the start, but now they are doing better.
June 13, 2018
I am a past client of this provider
They could have had a great impact on my life by being more responsible. They were rude. One caregiver left me in the kitchen alone and refused to get the medication I needed.
They could have cared more. The attitude of the caregivers didn't seem like they cared about me.
June 13, 2018
I am a current client of this provider
They could show up to have a greater impact on his life.
I would like them to show up at the time they are allotted to care for my father.
May 15, 2018
I am a past client of this provider
It was better than going home by myself after my procedure. It was a smart move to hire Care Advantage.
The gals I had were great. They were attentive, followed instructions, and were very engaging in conversations.
May 15, 2018
I am a past client of this provider
The night nurse fell asleep when they were here.
Care Advantage showed up on time.
April 18, 2018
I am a current client of this provider
It is exceptional to have a stranger in your home that I can get acquainted with. It is nice to have someone that can help me go to the doctors and the grocery, basically everything that I cannot do anymore.
March 22, 2018
I am a past client of this provider
The lady was very nice, was on time, and was clean and neat. She was intelligent and compatible. I was able to go away and not be concerned that my loved one would get lost or anything would happen to him.
March 14, 2018
I am a past client of this provider
It was a little difficult to coordinate the schedule and my mom's appointments. It would have been easier to schedule if they could text or email. The person they sent did a good job and was experienced. It was a real comfort to know that someone was there for two hours a day. It was a help for me.
March 13, 2018
I am a current client of this provider
I called and requested to have someone take me to the doctor's office because I had a procedure I needed to get done and had to have someone drive me home. I called the office, and they wouldn't get back to me. I called them twice. My daughter had to take off work to take me there and back. I want them to return calls to the clients that are relying on them. That is a concern of mine, I have recommended them to several people, and the caregiver who comes to clean is very reliable and does everything that I ask. Until now, it was excellent.
February 16, 2018
I am a past client of this provider
I think we've had some really good care providers and it was a good experience. I was given security of knowing my mother was taken care of after her surgery. The caregivers were good about helping her with her memory exercises.
January 30, 2018
I am a current client of this provider
They lack communications between themselves and me when no caregiver is unable to come. Also, when someone new is coming for the first time, I am not informed. I can't even go to the bathroom because someone might knock on the door. I thought someone was coming today so I woke up early to see if someone is coming but no one showed up.
November 13, 2017
I am a current client of this provider
I would like to know who is coming to my home because I don't want just anyone. I wish I could select the girls that I am going to get. The services from Care Advantage have been very satisfactory.
October 24, 2017
I am a past client of this provider
I would recommend Care Advantage because the two young women who came were friendly, well-mannered, and willing to help. I just had them for one day. The service helped me because one of the caregivers made me lunch and wash the dishes.
October 23, 2017
I am a past client of this provider
Care Advantage provided quality care. Care Advantage's services allowed me to have my loved one in our home. They provided me with extra help for what was needed.
October 19, 2017
I am a past client of this provider
Care Advantage is reliable. We had Care Advantage for one day. The services freed us up in being able to do something we needed to go do without worrying about my dad.
October 17, 2017
I am a past client of this provider
Care Advantage didn't have any caregivers to care for my mother in our area and I wasn't satisfied with them. My mother's caregivers did what they were supposed to when they were there for her. There were some times that Care Advantage didn't have any caregivers available to show up for my mother's shift.
October 17, 2017
I am a past client of this provider
The caregiver from Care Advantage was nice, showed up on time, and provided very professional service. The services didn't have a huge impact on me because I only had them one day.
October 16, 2017
I am a current client of this provider
I would tell others that Care Advantage is a good company because we have been very satisfied with the caregivers that they have sent. The services make Sherry's life easier by helping her with bathing.
September 20, 2017
I am a past client of this provider
Care Advantage did what I needed done and took care of my loved one when I was out of town. We never had any problems with Care Advantage.
September 15, 2017
I am a current client of this provider
I would refer Care Advantage to others because I like their responsiveness to my needs, and they have been able to provide someone when I needed them. The services provided me by Care Advantage have been very positive for me. The services are reliable and dependable, and the staff is responsive to me.
August 28, 2017
I am a current client of this provider
I would tell someone about Care Advantage because the caregivers are good, the office staff is responsive, and the prices are reasonable. Care Advantage has made life easier by having a caregiver five days a week who helps me get out of the house, and still keeps my loved one going.
August 24, 2017
I am a current client of this provider
I would tell a friend that the majority of the caregivers from Care Advantage are cooperative and diligent. I am in a wheelchair so the services are helpful in a lot of ways.
August 15, 2017
I am a past client of this provider
Care Advantage had some people who were very caring, but we did have some few issues. The service does require staying on top of things. You really need to pay attention to make sure things happen correctly. Care Advantage had someone who could stay with the client overnight. That brought us peace.
August 15, 2017
I am a current client of this provider
I would recommend Care Advantage because I've had good luck with them. I couldn't take care of my loved one without Care Advantage.
July 31, 2017
I am a current client of this provider
Care Advantage is timely, and they're always able to get someone anytime I ask. I just don't need a lot of help so the service doesn't really help medically or anything.
July 25, 2017
I am a past client of this provider
Care Advantage sent a great caregiver out to us. We were happy to see that the company was going to be able to do what we needed, but none of it worked out in the end. When the caregivers actually managed to come out, the services were fine. However, Care Advantage didn't inform us when the caregivers weren't going to be able to come to the house.
July 17, 2017
I am a past client of this provider
I would tell a friend that Care Advantage is a rip-off. I've had three different agencies and I haven't liked any of them. I would like Care Advantage to encourage the nurses to spend more time with their patients. They were very sub-par.
About Care Advantage - Charlottesville
Our Mission, our purpose, our duty...
Care Advantage companies are fully committed to enhancing the lives of our patients, our employees, and the communities we serve.
We are focused on delivering exceptional care to our patients in their residence. We will provide a nurturing environment for our team members to grow and excel. We vow to make a positive contribution in the communities we serve and will do so with passion, integrity, and care.
Our Vision
To become the leader in the healthcare industry by continually evaluating and improving the way we conduct ourselves, ensuring our patients always receive exceptional service and care.
Our Values
These are our values, they define us as a company. They are a source of inspiration as we lead the way to a brighter future for our company and all who depend on it. They support our mission of making the lives better for each and every patient we care for.
C
COMPASSION We care and we are passionate about what we do. We give our hearts to our patients, their families, and our employees.
A
ATTITUDE We maintain a positive attitude. We display a "can-do" approach as we perform our responsibilities and engage those responsibilities with hard work, honesty, and integrity.
R
RESPECT We cherish each other's diversity and opinion. We have a deep admiration for everyone's unique story, skill, and knowledge.
E
EXCELLENCE We vow to go above and beyond. We are committed to delivering excellence to our patients, our employees, and our communities.
Services and Amenities of Care Advantage - Charlottesville
Rates
- Hourly Rate: $22 $27/Hour
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Blood Work And Other Medical Care
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Online Payments Accepted
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Home Care Organization License
