Home Instead - Victoria, TX
104 Regency Ave, Victoria, TX 77904
(800) 558-0653
Verified Partner
4.3
(6 reviews)
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Reviews of Home Instead - Victoria, TX in Victoria, Texas
4.3
(6 reviews)
Lady A
5
|
December 19, 2023
We have 24-hour care and use Home Instead to take care of part of our shifts. When we need a caregiver substitution, Home Instead finds a caregiver to take the shift. It has been a great relief to have a service where the staff is so kind and caring to our needs. We have had many different caregivers over the years, and they have all been very professional and caring. I want to thank Francis for being such a wonderful caregiver to my parents. You have shown them kindness, compassion, and respect every day. You have made them feel comfortable, safe, and loved in their own home. Merry Christmas!
AdoptedOne
5
|
October 20, 2021
We have 24 hour care for a loved one and its great as they take a genuine interest in the clients and also keep close contact with the family.
Stephanie Pearson
5
|
January 24, 2021
Please give your staff members who took care of my father a big thank you. I think the girl who came out the most was Miranda ?! My brother Cuck mentioned so many wonderful and kind words about her, she was a perfect fit for my dad. We felt very comfortable knowing she was there taking care of our hero, even though dad didn't wear a cape he surly deserved one. Please tell her she has a big heart and we wouldn't have ask anyone else to take care of dad. Again thank y'all for coming out last minute saving us, we were literally standing there with out luggage ready to get on a plane home to South Caroline when Pietro and Dillon showed up! At 6pm!!! In Port O'Connor on a Friday night!!! Wow I cant express how much I appreciate you and your staff. Whishing you all happiness and success ..... Stephanie Pearson
my-family
5
|
June 23, 2019
Home Instead care providers were exceptional. They were all kind-hearted, professional, eager to please and centered on the care of my step-dad. We are intermittent clients. We only need services about one week every few months when we are in town. Both the office staff and the care providers themselves have made scheduling very easy.
Eliza T
5
|
January 5, 2019
My husband is a quadriplegic due to a fall and needs total assistance, so we have caregivers daily. Home Instead has done a great job matching staff to our needs. If there has been any issue with a caregiver that I could not resolve, the agency was quick to step in. I cannot say enough positive things about our current caregivers - they are prompt, efficient, follow instructions well and truly care about my husband's well-being.
Connie300413
1
|
April 13, 2017
The planning and the paperwork with Home Instead were all done, I made my deposit, and their first day of service was scheduled, but they did not show up. That was on a Monday morning, and they were supposed to have shown up at 7:30 with the caregiver and a person from administration; neither person showed up. I got a call after 8 o’clock telling me that they were not available that day. The next morning, they never called and said they were coming the next day, but nothing. Monday, I didn’t hear anything from them. Tuesday morning as I was leaving to go to work, a substitute individual showed up, but I had to apologize and tell them that I could not stay and do the acquaintance interview because I was already late for an appointment and that I had already made other arrangements for the day. I didn’t hear from anyone until Wednesday afternoon, and I told them at that point that I was still thinking about it and that I will call them back. I called them back late Wednesday and told them that I had decided not to use their services, which was left with the message, and no one called back that day. Thursday afternoon, someone from the administration called back, and I told them I would not be using their services. They were only interested in providing someone for Friday, so I told them that that wasn’t necessary because I had already made arrangements and that I wanted my deposit back. They told me my deposit would not be available until Tuesday of the following week. I did not receive it or a call on Tuesday of the following week. Wednesday, I made an in-person appearance at their office in Victoria and requested my deposit back. They did not have it ready, and I had to wait. Eventually the check was prepared and given to me. It started out nice, but when it was time for actual services to occur, it was not.
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Services and Amenities of Home Instead - Victoria, TX in Victoria, Texas
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Victoria, TX in Victoria, Texas
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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