I had the skilled nursing for 5 years. To sum up the skilled nursing services, the nurses that can in weekly were professional and reliable. I had problems with this agency's skilled side because I speak English and the RNS had to come I could not communicate with them. As for the non skilled caretaker services they provide....I had been with agency a few years before they got licensed by Tx Medicaid. Felix the owner, daughter at that time was the one who did enrollment/evaluations. The first visit to me she had on a pair of shorts and her hair was in pigtails. Not professional but I overlooked it. She had not done her paperwork prior and was asking me questions pertaining to the kind of care I needed. I told her exactly what had been told me by my Dr and the next thing I knew she had called the state and reported that I was discriminating and she could not staff me. I have a weak immune system and congestive heart failure so I stay away from crowds and children. Someone with school age children could be deadly for me. After I explained to the state I called Felix, the owner and he made a very unprofessional witty remark concerning his granddaughter but said that he would talk to her. A few days later the state called again she had reported me yet again. She refused to provide service to me however I remained with the skilled side another 3 years until they stopped me. The only good thing about the agency and the only reason I stayed was that my weekly nurses 4 in all those years were very professional. They have very little contact with the office staff. This is the first time I have ever given a negative review but I felt it necessary to share my experience with others. Some things are very necessary in receiving medical help and one of them is communication. You must be able to communicate and there must be trust. One nurse gave out my private info and they fired her I believe then I asked that my son who lives out of state not be contacted by them and three times, once on Christmas day they violated that trust and my family was caused stress. This is just my experience. God bless you as you search for the help you need.

Avatar Home Health Care Agency
Offers Home Health Agencies
1 Review
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(800) 973-1841

Reviews of Avatar Home Health Care Agency
Home Health Reviews for Avatar Home Health Care Agency
May 11, 2020
I am a past client of this provider
About Avatar Home Health Care Agency
Avatar Home Health Care Agency is a home health agency serving The Woodlands, Texas and the surrounding area. Avatar Home Health Care Agency offers around-the-clock medical and non-medical care in the home. Contact the agency for more details on services and rates.
Get CostsServices and Amenities of Avatar Home Health Care Agency
Medicare
- Overall:
- Medicare Provider Number: 679618
- Ownership Type: Private
Quality of Service
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Timeliness of providing service96.8%
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Taught patient or caregivers about their drugs93.5%
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Checked patient's risk of falling100%
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Checked patient for depression97.2%
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Checked for flu vaccination68.8%
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Checked for pneumonia shot76.8%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care99.5%
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How often patients had less pain moving around86.7%
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How often home health patients had to be admitted to the hospital17.9%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted19.2%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalNot Available
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalNot Available
Patient Improvement
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Walking or moving around72.8%
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Getting in and out of bed61.3%
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Bathing86.1%
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Breathing75.8%
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Medication compliance50.3%
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