This service over medicated my family member, she got bed sores, and they were not helpful
VITAS Healthcare San Antonio, TX
Offers Hospice
8 Reviews
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(800) 973-1841
Reviews of VITAS Healthcare
Hospice Reviews for VITAS Healthcare
January 28, 2020
I am a past client of this provider
February 17, 2019
I am a current client of this provider
It is so cold in here. My father is dying. He is always cold. I’m sure he would like some heat. But oh well. They guess it’s broken.
Tv doesn’t work.
The family room has not been cleaned well . Well never. Leg on table is broken. I could go on and on. To tired . Day nurses not nice.
February 08, 2019
I am a current client of this provider
The hospice overnight nurse almost killed my mom. She overdosed her morphine and tramadol. She also took about 140mg of morphine. I have filed a complaint with the licensing board. Luckily my brother is a doctor and he has filed. If you want your loved one alive do not use vitas. The nursing staff is highly negligent.
June 22, 2017
I am a past client of this provider
“I made comments before but, I can't say enough about this company. I lost my brother (larry galligher) after a brief battle with leukemia. Two and a half months after being diagnoised he passed. This hit my family hard but, his nurse Chris was so kind and helpful to us. He called to see how we were doing and if we needed anything every other day.. They told me often "we are a phone call away 24/7 dont hesitate to call us. When my brother passed we didn't have to do anything Ann came and made all calls. This company is simply wonderful. Chris and others from vitas still call to check on us. I can't put into words how much I appreciate them. From the bottom of my heart, Thank you, Vitas”
May 10, 2016
I am a past client of this provider
VITAS Healthcare was the first hospice Mother was under, and they were excellent and went above and beyond what was needed. They brought their pedicure set and because they couldn't do much for her, they would file her nails, put her nail polish on, give her a massage, and do other things to make a person feel good. They warmed up her towels and blankets and washed her off. They followed her when she went to the assisted living for a several months. We were very happy with their care.
Provider Response
Dear Taletha, Thank you very much for sharing your experience with VITAS in San Antonio. I shared your feedback with the local management team and they greatly appreciate it. Sincerely, Avni Parekh
March 27, 2015
I am a past client of this provider
I will try to put into words what Vitas Innovative Hospice Care with its outstanding team of workers that were assigned to my husband, William A. Lucas, meant to him and to us as a family. The words will, however, be very inadequate to express our gratitude for the outstanding service for my husband. Yours was not just a service but a ministry. Thank you Dr. Moskowicz for your care. Thank you Joan!!! What a beautiful, caring service you render. It is obvious your heart is in your work. The chaplain, Virginia, as well exhibited deep love and care. Thank you! Alma radiated the same care, love, and concern that depicted the entire team. There were others who helped from time to time. Many, many thanks from grateful hearts.
Provider Response
Dear Bettie, I'm sorry for the loss of your husband, please accept my condolences. My name is Avni Parekh and I read all the reviews posted about VITAS. I have shared your review with the program/team that cared for your husband, as well as our executive management team. Your words of gratitude mean much more to our teams than you may know. I also agree with you, the care we provide is definitely more than a service: It's a calling to serve others and give back to the community. Thank you for giving VITAS the opportunity to provide care to William, as well as you and your family. Sincerely, Avni Parekh
February 06, 2015
I am a past client of this provider
I had my mom with VITAS for a week before she passed away. I just want to thank the angles that took care of mom. They were too many to name. You guys gave me and my daughters so much help taking care of my mom that we couldnt have done it without you. God bless you.
Provider Response
Dear EliSunshine,
I’d like to extend my condolences for the loss of your mother. On behalf of VITAS and the team that cared for your mother and family, thank you for sharing your experience with us. If you have any questions or would like information about our bereavement program, contact me at 210-348-4301 or Alan.Hicks@vitas.com.
Kind Regards, General Manager Alan Dale Hicks
October 05, 2014
I interviewed this provider
The day we called VITAS, they were very responsive and got a hospital bed and materials out here right away. It went downhill over the next few days. The day my husband passed away, I tried to call and get a nurse out here. It took them 4 1/2 hours for a nurse to finally get here and my husband had already passed away. They failed me in my greatest hour of need. One other time I called in to ask a question and that time it took 4 hrs for them to return my call.
About VITAS Healthcare
VITAS Healthcare®, the nation's leading hospice provider, delivers comprehensive care for patients facing life-limiting illness. Services include Intensive Comfort CareSM for acute symptom management; after-hours Telecare with immediate access to clinicians; specialized offerings for veterans and AL/LTC residents; educational in-services, grief/loss programs; outcome measurements and more. For more information, please visit us at VITAS.com or call 800.93.VITAS.
Services
- Pet therapy
- Music therapy
- Special veteran's programs Volunteers
- Hair Care volunteers (for in home hair cuts at no cost)
- Paw Pals
- Veteran Care
- child life specialist
- Physical therapy
- Respiratory therapy on-going support groups including some in Spanish
- Life after loss
- Alzheimer's/ Dementia Caregiver Support Group
- Bereavement Caregiver's Luncheon
- Holiday and Spring Memorial Services
Services and Amenities of VITAS Healthcare
Medicare
- Medicare Provider Number: 451591
- Ownership Type: Proprietary Corporation
- Date Certified: 02/23/1994
Senior Care Services near Bexar County, TX
Senior Care Services near San Antonio, TX
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