(800) 558-0653

Home Instead - San Antonio, TX

4466 Lockhill Selma Rd, San Antonio, TX 78249

(800) 558-0653

Verified Partner


(16 reviews)

Offers Home Care

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Reviews of Home Instead - San Antonio, TX in San Antonio, Texas


(16 reviews)



    January 10, 2024

    I am a current client of this provider

    We have had very good caregivers. My husband balked at first until he experienced the kindness of each person they sent. They would sit down and visit with him (he loves the social interaction), they would be sure he got lunch/dinner and was comfortable. As his wife, I was so relieved that they were so attentive to him and always communicated with me if they had a question. We will continue to call them as we need them!!

    T Flynn


    July 23, 2023

    I am a past client of this provider

    Thank You Jeremy & Staff at Home Instead! My Dad was in need of 24 7 care and your excellent, personalized care at night with diligent notes Blessed our Family with Peace of Mind, Rest and valuable info for both us and Dad's Doctors! My Sisters and I highly recommend HI and appreciate beyond measure the timely tender care for Dad! May GOD continue to Bless!



    May 21, 2021

    I am a current client of this provider

    Right now we have Home Instead for my mother-in-law. They offer help with meals, they provide companionship, and they help with walking exercise. The caregivers are very good. Anything that we ask them to do, they are mostly willing to help. Of course, there are some things that they can't do. Billing and scheduling are excellent, and they pretty much figured it out for us. I know they have struggled recruiting people to do the simple job, which is a very important job, so it has been challenging for them, but under the circumstances, they have done a fabulous job.



    February 24, 2021

    I am a current client of this provider

    We have used Home Instead Senior Care San Antonio for almost three years for my father who is 98 years old and lives alone. He is always complimentary of each care giver who works with him. They make sure he has groceries, often cook his meals plus special treats, oversee his medications, and take him to his doctors’ appointments. They are very conscientious about communicating with his family about the status of his care. Just recently during the winter storm of 2021, the entire team pulled together to make sure he was taken care of after losing power and water for several days. Thank you to the entire San Antonio team.



    January 11, 2020

    I am a current client of this provider

    My mother is extremely independent at age 97. She lives alone. Home Instead came to the house to interview her. They got her right away. She needs help, but wants to remain as independent as possible. We have enjoyed every person sent to help. We started with cooking and light cleaning. Just eyes to try to prevent falls. After a fall and broken hip (not under Home Instead care) she needs 24/7 care. Home Instead filled in our needed time with kind, caring, loving people. They arrive on time, stay a bit longer if needed and are respectful. Huge shout out to Sue who has become like family to us! ❤️



    March 20, 2019

    I am a current client of this provider

    Home Instead provides help to my husband with personal care. They are always on time and are very patient and caring. The office staff has been very helpful with my concerns regarding my insurance and the sometimes necessary changes regarding scheduling.

    Melissa & Kay


    October 9, 2018

    I am a current client of this provider

    Our caregiver, Dawn, has been a blessing to mom and I, from med reminders to help with doctor appointments and light housekeeping. Dawn shines in all areas. We are fortunate to have her.

    Dave Duque


    March 25, 2018

    I am a current client of this provider

    The Home Instead Staff is wonderful. They provide basic home care services and dementia care. We have not used any nursing care services yet. The staff is very prompt and helpful. The caregiver assigned to my Mom is very conscientious and helpful. She works to make my Mom (with dementia) feel comfortable and at ease.

    Shelly Z


    November 14, 2017

    I am a past client of this provider

    I was extremely pleased with Home Instead Senior Care and the caregivers that was sent to care for my mom . My mom was in a rehab facility and the care was very poor. Mom was afraid to be left alone at night so I hired a caregiver from Home Instead to stay with her through the night hours. The caregivers were so kind and deeply caring for my mom. They put her at such ease every night when she knew I had to leave. And I was able to go home and get rest knowing my mom was being well taken care of. My mom has since passed but I am so thankful for Home Instead and the care and support they provided during this hard time.



    November 14, 2017

    I am a current client of this provider

    Home Instead takes care of my mother and they have done a tremendous job providing for her! Any time I have a question or a need the staff is quick to take care of it. The Caregivers that come are so sweet and my mom loves them. They do a great job helping her and taking her out to shop or on a movie date! I'm thankful they're there to care for my mom while my husband and I are at work or out of town. I highly recommend Home Instead to everyone!

    Kymmy Joe


    November 14, 2017

    I am a past client of this provider

    Home Instead Senior Care cared for My Mother. The CareGivers were wonderful. As my Moms health declined we needed the CareGivers to help around the clock. Everyone at Home Instead worked hard to keep my Mom comfortable and in our home. My Mom loved her CareGivers and I appreciated the great service too. KJ Zimmerman



    May 11, 2016

    I am a past client of this provider

    I specifically gave instructions, TWICE, on what chores had to be done on this ONE visit and the work was not completed. From the worker's log she did about 2 hours of chores. There were conflicting stories as to what was done and why it wasn't done. When I asked the agency to come finish the job, Home Instead refused and insisted we must pay for another 4 hour shift @ $21.00 per hour. I don't think so! I thought that we were on the same page, but apparently we were in a different book.



    December 30, 2015

    I am a current client of this provider

    Our caregiver from Home Instead is very nice. We hired again from the same agency in New York as we did last year. My dad has dementia. The caregiver understands my dad’s needs very well and takes good care of him. I think the agency has done a good job. I like that they are upfront about everything. They even provided us with a wheelchair at no extra charge. The agency lady who talked to us was very polite and nice. We told her we needed somebody who speaks my dad’s language, and it’s very difficult to find an Indian caregiver. They really tried, though. The next day, they called me and asked what language my dad spoke. She asked if we wanted to hire someone who speaks my dad’s language despite not having a lot of experience with caregiving. I told them to not mind the language, just get the person who will take good care of my dad. My recommendation is that if they can find Indian caregivers, they should hire them.



    July 1, 2014

    I am a past client of this provider

    I used Home Instead San Antonio to care for my Mom after a surgery. I cant express in words the grateful appreciation I have for the care they provided. The caregivers were awesome. My Mom is a former nurse and could be difficult at times and critical when getting assistance. They were always very kind and understanding. They went the extra step to provide the assistance she needed.

    Gina Boone


    June 26, 2013

    I am an employee

    Home Instead senior Care of San Antonio has a wonderful team of caregivers that really CARE for each client as if he/she were their own family member! TO US, IT'S PERSONAL!

    Roger W.


    June 25, 2013

    I am a current client of this provider

    I have the best caregivers in the world. I love them all.

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    Services and Amenities of Home Instead - San Antonio, TX in San Antonio, Texas

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - San Antonio, TX in San Antonio, Texas

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - San Antonio, TX

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