Home Instead - Lubbock, TX

Offers Home Care

30 Reviews
Call (866) 936-1978
Home Instead - Lubbock, TX (866) 936-1978

Reviews of Home Instead - Lubbock, TX

30 Reviews Write a review

Home Care Reviews for Home Instead - Lubbock, TX

May 18, 2017

By martha035166

I am a current client of this provider

Absolutely amazing group of people. The caregivers, case manager, schedulers, bookkeepers and all support staff have been incredible. We've had so many changes in care over the last 2 and half years and the office in Lubbock has handled it all so well. Thank you!

May 04, 2017

By Valerie112380

I am a past client of this provider

Thank you to those that cared for Smith. It was a blessing to us to know someone was with him when we were so far away. Pam, thank you for taking our dad to church every Sunday. He loved the church. Cary, thank you for being with him to garden, go to coffee, walk and many more.

April 18, 2017

By Carol620451

I am a current client of this provider

Great consistent service! You can count on them!

February 28, 2017

By Kimball W.

I am a current client of this provider

Great service! Aides were very helpful and prompt.

February 27, 2017

By janastout

I am a current client of this provider

Home Instead has cared for both of my parents. They don't just care for the client, they consider the needs and feelings of the entire family. They are a very trustworthy and caring company.

October 27, 2016

By Danny & Judy

I am a past client of this provider

My wife (patient) and I could not been more pleased with the staff of Home Instead. They were professional in their actions, compassionate in their care, and courteous in their communications!

May 10, 2016

By M. DobbinsBSDRS

I am a current client of this provider

The care Home Instead provides enables us to stay in our home.

May 10, 2016

By Martha PoolVICYL

I am a current client of this provider

Linda who helps me two days a week is so very helpful to me. I appreciate her so much.

May 10, 2016

By DonnaHugh

I am a current client of the provider

After reading the company story in Guideposts, we sought out Home Instead and established a care plan to help with our household hoarding. We've seen steady improvement in management of our Thangs. Our provider transports stuff not quite ready for throwing away to a local charity for homeless neighbors, and provides gentle insistent reminders to us to stay on task.

March 30, 2016

By Georgette E. Gettel

I am a past client of this provider

Special thanks to Michelle and Maddie and to the well-trained caregivers of Home Instead. They have strengthened my recovery and helped in so many ways!

December 18, 2015

By Clay & Linda

I am a current client of this provider

They send kind, trustworthy, loving and caring caregivers to our house.

December 16, 2015

By J. Lawrence

I am a current client of this provider

At a very difficult time in our lives we were introduced to Home Instead. Two angels, Delila and Maureen come into our home and met our needs completely. Home Instead is a very professional organization who I would recommend to anyone.

August 31, 2014

By Paul43

I am a current client of this provider

Home Instead provides great and excellent caregivers. The agency has a responsive management team that can handle schedule change requests. I highly recommend them!

August 31, 2014

By Wynelle

I am a past client of this provider

Couldn’t ask for better care. All the ladies that came to my home were great. I really love the two because they were quilters.

March 31, 2014

By Linda88987950

I am a past client of this provider

Home Instead was an answer to pray for our family. Our daily caregiver, Rebecca was a precious friend as well as a caregiver to our Mother. Stacey, our Case Manager, was so involved on top of our every need. The entire staff at this office was kind, thoughtful so easy to work with. I honestly cannot say enough kind words or give them enough high praise. I will recommend them over another. They took care of our Mother.

December 23, 2013

By Claudia6

I am a current client of this provider

What a wonderful experience we have had with Home Instead. The love, care and dependability of the caregivers have given me and my family peace of mind. I am grateful for them!

December 06, 2013

By jenTexas

I am a past client of this provider

Home Instead cared for my mother in her home until she had to move to assisted living. All the caregivers were very professional and caring. They made it possible for my mother to stay in her home as long as possible, and gave me peace of mind that she was checked on daily when I couldn't be there. The office personnel stayed in touch with me on all matters. I would highly recommend Home Instead.

October 20, 2013

By Linda H.1

I am a current client of this provider

Home Instead provided consistently excellent care for my mother. They went the extra mile to be sure new care givers were trained in what was needed for my mother...her likes and special needs were explained each and every time that someone new came out. they tried very hard to keep the same caregivers during the same time slots so we and my mother who has Alzheimer's knew what to expect. They kept accurate information on meals, meds and behaviors so that we knew the details of Mom's daily routine. We had used another in-home care company for several years and often had problems with numerous changes in personnel and inaccurate record keeping but were afraid to change for fear of getting something worse. We wish we had known about Home Instead sooner!

September 17, 2013

By David42

I am a current client of this provider

A caring, well-organized group who tried to take care of my sister who has Alzheimer's. They did their best with her but she had to be placed in an assisted care facility. My rating of this group is triple A.

June 27, 2013

By Clay1

I am a current client of this provider

The administrative staff have been outstanding in selecting caregivers for my mom; they have been very flexible in making adjustments to the schedule when needed. The caregivers have been excellent. They consistently are so above and beyond and have very much become a part of our own extended family. I cannot say enough about the caregivers. They have been kind, considerate and thoughtful; they have provided excellent care for my mom.

April 03, 2013

By suzieharts

I interviewed this provider

HomeInstead is amazing! You can trust this business. They care. They love the elderly and disabled. They see their work as a ministry. Highly recommended!

April 02, 2013

By MHodson


HomeInstead is a fantastic loving and caring business with a personal touch. I highly recommend HomeInstead Senior Care to anyone looking for what I consider to have that family touch to care for their loved one.
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About Home Instead - Lubbock, TX


Home Instead is the largest and most trusted source of personalized non-medical care for seniors. We are locally owned and operated and offer quality, customized service.

Our caregivers are screened, bonded and insured. We invest in caregiver development that includes classroom style training, quarterly continuing education, and monthly education and tests. We also have a strong quality assurance program for the support and supervision of caregivers.

We offer a wide range of services tailored to the requests of our clients. The services include, companionship, meal preparation, light housekeeping, medication reminders, bathing and personal hygiene assistance, transportation, and Alzheimer's care.

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Services and Amenities of Home Instead - Lubbock, TX

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Lubbock, TX

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