Red Bud Home Care (CLOSED)

Redbud responded quickly to my call on behalf of my in-laws. Muriel in the office worked hard over a holiday weekend to secure Paloma's services for us when we called. My father-in-law was very ill. My mother-in-law was unable to provide some of his personal care. Paloma was assigned as his care-giver. Even though she only ended up providing care for what turned out to be the last week of my father-in-law's life, she was a major help to my mother-in-law. Paloma's presence and her service were a welcomed relief to my mother-in-law. The family was very pleased to have had Redbud's expert assistance.

I have been negligent in providing a review of Redbud Homecare Services. Going through many of my mother's belongings since her passing in 2019, I have come across notes, paperwork, etc. from Redbud. I signed up with them around 2015 when my mother was diagnosed with early onset dementia, and I continued using their service through 2019. I never thought to change to another provider because the caregivers that they provided over those years were so kind and loving to my mom. From my initial information-gathering phone call with Sean, I felt that he and Anne understood where I was coming from and what I wanted and needed for my mother's care. They were willing to work with me when I occasionally needed to change the schedule and did whatever they could to accommodate the request. I felt safe leaving my mother in the caregiver's care as I went to work and they followed whatever instructions/requests that I left for them. They would provide notes of the day's activities in a notebook that I had there for them. I can't say enough positive things about Redbud. I am forever grateful for their care and concern for my mom and me.

My parents are using Red Bud Home Care. They're wonderful. They provide 24/7 homecare. Everyone that they have sent has been excellent. I'm completely happy with all of them. Some are a little better, like the girl on the weekends doesn't even have to be told what to do. She knows what to do, she starts as soon as she gets there, gets it all done, and then she can relax the rest of the time. They pay attention to Mom and Dad. Everybody's fine. I am not sorry that I hired them.

My time with Red Bud Home Care was very short, but the services that I received from them were personalized and caring. I would strongly recommend them. Their caregivers were great, and the owners were fabulous. They went above and beyond in helping me. My father was coming out of the hospital and needed care immediately, and they really made that happened. Their caregivers didn't just provide companionship. They helped with more than just daily living as we tried to figure what exactly we needed, and they were quick to do it.

Red Bud Home Care provided care for my mom over a 6 to 8-week period. They did a great job. I was totally satisfied with their personnel and the business office. Everything about them was exceptionally satisfactory. They were companions to my mom, and they assisted her with whatever she needed to do, e.g., take a shower, go to the bathroom, and get dressed. Each of the caregivers was very good. The business office itself was easy to deal with. I was 100% satisfied with the service they provided. I would recommend them to anybody.

We had a great experience with Red Bud Home Care. They were very good. I had someone stayed with my husband for about three weeks from 7 a.m. until 5 p.m. They did great. They were here on time and as soon as I got home, they were gone, but reported whatever happened during the day time. My husband was very pleased with the people who came. My husband is a fall risk, so we needed someone with him at the time I was working. They were here on time all the time right with him and took care of him. They would have done whatever I ask them to do, I just didn't ask them to do a whole lot. I was very pleased with them and I was pleased with the management.

Red Bud Home Care is doing an excellent job. The lady that is taking care of my mother is doing an excellent job as well. My mother likes her a lot. She takes a big pressure off my sister who lives in Houston because my mother is in Austin. We really trust this lady that she's doing a job with what we ask her to do. She'll do whatever needs to be done like taking Mom to the grocery store or to the doctor. Everybody is really doing a good job.

I've used a number of agencies over the last 3 or 4 years with Sally, my wife in Dallas. I have not used any other agency in Austin but Red Bud is the best agency that I have used of all the agencies that I have had to use for personal care. The communication is VERY good. I never had a problem with the caregivers not showing up or not knowing about it because communication was a constant problem with all of the other agencies that I have dealt with in the past. Red Bud has EXCELLENT staff that provides services. I couldn't be more please with all of the services they provide to Sally. The care really impresses me. They just care about their patients and what they're doing. Primarily, I hired them because Sally was walking and I wanted to be sure she didn’t fall. It was more fall prevention staying with her. Now, it’s much more ensuring that she is safe and that she is stimulated. They assist with the agency and the hospice too. They usually assist with the bathing, changing and transfer. They also feed her. She's on a puree diet so she needs constant care. If anybody is looking for personal care in this area, they couldn't find a better agency.