Hot mess. No show... kept calling for supplies no supplies ever... whenever we called the reply was some one will call u ... nobody called.

Vanderbilt Home Care Services
Offers Home Health Agencies
4 Reviews
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(800) 973-1841

Reviews of Vanderbilt Home Care Services
Home Health Reviews for Vanderbilt Home Care Services
April 11, 2021
I am a current client of this provider
November 13, 2017
I am a past client of this provider
Vanderbilt Home Care helped with light housekeeping, preparing meals, and transferring my wife from her wheelchair or her walker to wherever she was going to go. However, we were not satisfied with their service. They didn't provide much assistance to my wife, and their bookkeeping, billing, and getting the information to my long-term care insurance was an absolute mess.
August 10, 2013
I am a current client of this provider
We got the services of Vanderbilt Home Care and it's perfect. They send in a nurse and a caregiver. The caregiver has a very good attitude. She has been doing this kind of work for many years and knows all about what she is doing.
May 10, 2012
I am a current client of this provider
I have had several interactions with Vanderbilt Home Care, the home health division of Vanderbilt University Medical Center and the Vanderbilt University Hospital.
Over the past two years alone i have had three foot surgeries and a major spine surgery, which involved an 8 level fusion. I have needed assistance cleaning and organizing my house, assistance with bathing, and continuing physical therapy over the last two years and all of those home health aides were from Vanderbilt Home Care.
I have received very valuable care from them, and also benefited from occupational health aides who have taught me how to organize my medication schedule with simple but effective plastic diabetic cases that organize and help schedule medication dosing.OT also helped me organize two years worth of financial, medical, and general house-hold files that had become a total mess during my incapacitation.
Physical therapy has helped me with coping techniques, and even now this week taught me a new way of stretching when I get out of the bed, so I do not tilt forward so much, like I used to do.
They have given me very good to excellent service and I would recommend them to others.
About Vanderbilt Home Care Services
Vanderbilt Home Care Services is a home health agency serving Nashville, Tennessee and the surrounding area. Vanderbilt Home Care Services offers around-the-clock medical and non-medical care in the home. Contact the agency for more details on services and rates.
Get CostsServices and Amenities of Vanderbilt Home Care Services
Medicare
- Overall:
- Medicare Provider Number: 447249
- Ownership Type: Non-profit
- Date Certified: 07/10/1983
Quality of Service
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Timeliness of providing service79.6%
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Taught patient or caregivers about their drugs99.6%
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Checked patient's risk of falling100%
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Checked patient for depression98.5%
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Checked for flu vaccination79.4%
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Checked for pneumonia shot87.1%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care93.1%
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How often patients had less pain moving around77.7%
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How often home health patients had to be admitted to the hospital16.1%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted10.5%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalSame As Expected
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalSame As Expected
Patient Improvement
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Walking or moving around74.8%
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Getting in and out of bed75.4%
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Bathing80%
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Breathing80.5%
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Wounds/healing after an operation88.7%
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Medication compliance69.9%
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