(800) 558-0653

Home Instead - Medford, OR

1575 E McAndrews Rd, Medford, OR 97504

(800) 558-0653

Verified Partner


(12 reviews)

Offers Home Care
Top rated on


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Reviews of Home Instead - Medford, OR in Medford, Oregon


(12 reviews)

    Top rated on


    Donvetta J. Burnham


    June 20, 2019

    I am a current client of this provider

    HomeNstead has been a blessing to me and my family. Their staff came three times a week. She was always on time and I tried to let her go when she needed to leave. She did everything I ask her to do with grace and willingness. The agency has been very cooperative and what ever I needed they provided. I would refer anyone to HomeNStead when they needed someone to help.



    December 28, 2018

    I am a current client of this provider

    The caregiver is excellent, works with therapists and encourages me to do the therapy when therapists are not there. Agency always tries to honor my requests for schedule changes and always gets back to me to answer my requests. Caregiver is always positive and cheerful. Cleans up kitchen, empties trash daily and does all of my laundry. Makes sure I am cleaned and groomed every day. Encourages me to do more.

    Gramma Suzi


    August 23, 2018


    Home Instead is a great company they have helped me so much with my Mom and I couldn't take care of her by myself without their help! They found and took care of her with things I didn't know. They are professional and VERY caring to my Mom and they support me and my Mom so much and I am so happy they are with us in this sad journey with me. The emotional support is so very much needed and they are awesome! Thank you Home Instead!



    August 10, 2018

    I am a current client of this provider

    My caregiver, Amanda, was in the Air Force herself. She has a strong connection with me being a veteran.



    May 20, 2018

    I am a current client of this provider

    We were very pleased with the quality of services we received. Everything we asked for was provided by excellent caregivers whether it was assistance getting out of bed, bathing, dressing, shopping for us, household chores (cleaning) etc. The staff was always on time. We had an issue with one caregiver and the problem was solved instantly! One of the amazing things that happened, which we didn't expect, they were here within hours of our initial call. We will definitely hire them again, if the need arises.



    May 1, 2018

    I am a current client of this provider

    We got Home Instead Senior Care for my mother, and they're excellent. We started taking to them the week before February 19th, and they had available people within 24 hours. They had designated people working on 12-hour shifts, and it seemed to be working pretty well. The billing seemed to be pretty good; they send it to my email, and I mailed a check to them, but they're working on advanced ways of billing.



    March 17, 2017

    I am a past client of this provider

    Pat Baker and crew (especially Kristen G.) were a godsend, providing care for my mother during the last 2 weeks of her life. Thank you to all.



    February 11, 2017

    I am a current client of this provider

    We are using Home Instead for about two weeks, and I have no complaints with them. There is a caregiver everyday helping my brother get up when he needs to get up in the bed. and they call for assistance from the residents caregiver as it takes two people to operate the lift. They give him a shower, keep his clothes clean, and they change his bed and clothes. They keep him company; if he drops his pencil, they pick it up. He seems pretty happy with the caregivers.



    January 30, 2017

    I am a past client of this provider

    Prompt response to inquiry and fast identification of a caregiver for my mother. Excellent caregiver for the time my mom was recuperating. My mom said "Jane turned my life around" and often expressed how impressed and pleased she was with the help, initiative, and attitude Jane had.



    February 25, 2016

    I am a current client of this provider

    The caregiver I got from Home Instead Senior Care is dependable, reliable, and honest. The management runs a very good company.



    August 7, 2014

    I am a past client of this provider

    I was a client of their Medford, Oregon franchise for a long while. They abruptly discontinued their services to me without notice, after days past while their people not showing up to work nor responding to my phone calls to them. The experience has been one of them establishing new standards of professional ineptness by means of routine no-call, no-show or a combination of the two. Even their corporate offices did not respond to me. When their workers did show up to work, many would take hours to perform simple tasks such as washing dishes. Others often choose to watch TV or relax on the sofa. Some of their workers were good.

    Provider Response

    Dear SgtLesO, The end to your services must have been difficult for you, and we apologize for any frustration or inconvenience this may have caused. The safety of our clients and CAREGivers is our top priority, and it is important that we are able to establish a safe environment that will promote compassion, reliability, and trust between our clients and our CAREGivers. Please call me at 541-734-2700 so that we can discuss any further concerns.



    November 19, 2011

    I am a current client of this provider

    Their in home care providers are top notch! The agency works very diligently to match care providers with my husbands likes and dislikes. They are also wonderful at adapting to my changing needs as full time caregiver/spouse.

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    Services and Amenities of Home Instead - Medford, OR in Medford, Oregon

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Medford, OR in Medford, Oregon

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Medford, OR

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