Home Instead - Medford, OR

Offers Home Care

12 Reviews
Call (800) 973-1841
Home Instead - Medford, OR (800) 973-1841

Reviews of Home Instead - Medford, OR

12 Reviews Write a review

Home Care Reviews for Home Instead - Medford, OR

January 29, 2017

By aglambert

I am a past client of this provider

Prompt response to inquiry and fast identification of a caregiver for my mother. Excellent caregiver for the time my mom was recuperating. My mom said "Jane turned my life around" and often expressed how impressed and pleased she was with the help, initiative, and attitude Jane had.

February 25, 2016

By Fagalele

I am a current client of this provider

The caregiver I got from Home Instead Senior Care is dependable, reliable, and honest. The management runs a very good company.

August 07, 2014

By SgtLesO

I am a past client of this provider

I was a client of their Medford, Oregon franchise for a long while. They abruptly discontinued their services to me without notice, after days past while their people not showing up to work nor responding to my phone calls to them. The experience has been one of them establishing new standards of professional ineptness by means of routine no-call, no-show or a combination of the two. Even their corporate offices did not respond to me. When their workers did show up to work, many would take hours to perform simple tasks such as washing dishes. Others often choose to watch TV or relax on the sofa. Some of their workers were good.

Provider Response

Dear SgtLesO, The end to your services must have been difficult for you, and we apologize for any frustration or inconvenience this may have caused. The safety of our clients and CAREGivers is our top priority, and it is important that we are able to establish a safe environment that will promote compassion, reliability, and trust between our clients and our CAREGivers. Please call me at 541-734-2700 so that we can discuss any further concerns.

November 18, 2011

By LynnORE1

I am a current client of this provider

Their in home care providers are top notch! The agency works very diligently to match care providers with my husbands likes and dislikes. They are also wonderful at adapting to my changing needs as full time caregiver/spouse.
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About Home Instead - Medford, OR

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Medford, OR

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Medford, OR

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