HomeNstead has been a blessing to me and my family. Their staff came three times a week. She was always on time and I tried to let her go when she needed to leave. She did everything I ask her to do with grace and willingness.
The agency has been very cooperative and what ever I needed they provided.
I would refer anyone to HomeNStead when they needed someone to help.
Call
(800) 973-1841
Reviews of Home Instead - Medford, OR
Home Care Reviews for Home Instead - Medford, OR
June 20, 2019
I am a current client of this provider
December 27, 2018
I am a current client of this provider
The caregiver is excellent, works with therapists and encourages me to do the therapy when therapists are not there. Agency always tries to honor my requests for schedule changes and always gets back to me to answer my requests. Caregiver is always positive and cheerful. Cleans up kitchen, empties trash daily and does all of my laundry. Makes sure I am cleaned and groomed every day. Encourages me to do more.
August 23, 2018
Other
Home Instead is a great company they have helped me so much with my Mom and I couldn't take care of her by myself without their help! They found and took care of her with things I didn't know. They are professional and VERY caring to my Mom and they support me and my Mom so much and I am so happy they are with us in this sad journey with me. The emotional support is so very much needed and they are awesome! Thank you Home Instead!
August 10, 2018
I am a current client of this provider
My caregiver, Amanda, was in the Air Force herself. She has a strong connection with me being a veteran.
May 20, 2018
I am a current client of this provider
We were very pleased with the quality of services we received. Everything we asked for was provided by excellent caregivers whether it was assistance getting out of bed, bathing, dressing, shopping for us, household chores (cleaning) etc. The staff was always on time. We had an issue with one caregiver and the problem was solved instantly!
One of the amazing things that happened, which we didn't expect, they were here within hours of our initial call.
We will definitely hire them again, if the need arises.
May 01, 2018
I am a current client of this provider
We got Home Instead Senior Care for my mother, and they're excellent. We started taking to them the week before February 19th, and they had available people within 24 hours. They had designated people working on 12-hour shifts, and it seemed to be working pretty well. The billing seemed to be pretty good; they send it to my email, and I mailed a check to them, but they're working on advanced ways of billing.
March 17, 2017
I am a past client of this provider
Pat Baker and crew (especially Kristen G.) were a godsend, providing care for my mother during the last 2 weeks of her life. Thank you to all.
February 11, 2017
I am a current client of this provider
We are using Home Instead for about two weeks, and I have no complaints with them. There is a caregiver everyday helping my brother get up when he needs to get up in the bed. and they call for assistance from the residents caregiver as it takes two people to operate the lift. They give him a shower, keep his clothes clean, and they change his bed and clothes. They keep him company; if he drops his pencil, they pick it up. He seems pretty happy with the caregivers.
January 29, 2017
I am a past client of this provider
Prompt response to inquiry and fast identification of a caregiver for my mother. Excellent caregiver for the time my mom was recuperating. My mom said "Jane turned my life around" and often expressed how impressed and pleased she was with the help, initiative, and attitude Jane had.
February 25, 2016
I am a current client of this provider
The caregiver I got from Home Instead Senior Care is dependable, reliable, and honest. The management runs a very good company.
August 07, 2014
I am a past client of this provider
I was a client of their Medford, Oregon franchise for a long while. They abruptly discontinued their services to me without notice, after days past while their people not showing up to work nor responding to my phone calls to them. The experience has been one of them establishing new standards of professional ineptness by means of routine no-call, no-show or a combination of the two. Even their corporate offices did not respond to me. When their workers did show up to work, many would take hours to perform simple tasks such as washing dishes. Others often choose to watch TV or relax on the sofa. Some of their workers were good.
Provider Response
Dear SgtLesO, The end to your services must have been difficult for you, and we apologize for any frustration or inconvenience this may have caused. The safety of our clients and CAREGivers is our top priority, and it is important that we are able to establish a safe environment that will promote compassion, reliability, and trust between our clients and our CAREGivers. Please call me at 541-734-2700 so that we can discuss any further concerns.
November 18, 2011
I am a current client of this provider
Their in home care providers are top notch! The agency works very diligently to match care providers with my husbands likes and dislikes. They are also wonderful at adapting to my changing needs as full time caregiver/spouse.
About Home Instead - Medford, OR
Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
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Services and Amenities of Home Instead - Medford, OR
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.
Range of services
- Companion Care
- Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
Training
- Continual Training
Training Areas
- Family Communication
- Transition Issues
- Memory Care Training
- Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
