Home Instead - Medford, OR
1575 E McAndrews Rd, Medford, OR 97504
(800) 558-0653
Verified Partner
4.5
(12 reviews)
Photos of Home Instead - Medford, OR
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Reviews of Home Instead - Medford, OR in Medford, Oregon
Donvetta J. Burnham
5
|
June 20, 2019
HomeNstead has been a blessing to me and my family. Their staff came three times a week. She was always on time and I tried to let her go when she needed to leave. She did everything I ask her to do with grace and willingness. The agency has been very cooperative and what ever I needed they provided. I would refer anyone to HomeNStead when they needed someone to help.
kitchu
5
|
December 28, 2018
The caregiver is excellent, works with therapists and encourages me to do the therapy when therapists are not there. Agency always tries to honor my requests for schedule changes and always gets back to me to answer my requests. Caregiver is always positive and cheerful. Cleans up kitchen, empties trash daily and does all of my laundry. Makes sure I am cleaned and groomed every day. Encourages me to do more.
Gramma Suzi
5
|
August 23, 2018
Home Instead is a great company they have helped me so much with my Mom and I couldn't take care of her by myself without their help! They found and took care of her with things I didn't know. They are professional and VERY caring to my Mom and they support me and my Mom so much and I am so happy they are with us in this sad journey with me. The emotional support is so very much needed and they are awesome! Thank you Home Instead!
Walter
5
|
August 10, 2018
My caregiver, Amanda, was in the Air Force herself. She has a strong connection with me being a veteran.
Sweetieville
5
|
May 20, 2018
We were very pleased with the quality of services we received. Everything we asked for was provided by excellent caregivers whether it was assistance getting out of bed, bathing, dressing, shopping for us, household chores (cleaning) etc. The staff was always on time. We had an issue with one caregiver and the problem was solved instantly! One of the amazing things that happened, which we didn't expect, they were here within hours of our initial call. We will definitely hire them again, if the need arises.
Laura
5
|
May 1, 2018
We got Home Instead Senior Care for my mother, and they're excellent. We started taking to them the week before February 19th, and they had available people within 24 hours. They had designated people working on 12-hour shifts, and it seemed to be working pretty well. The billing seemed to be pretty good; they send it to my email, and I mailed a check to them, but they're working on advanced ways of billing.
Greg600206
5
|
March 17, 2017
Pat Baker and crew (especially Kristen G.) were a godsend, providing care for my mother during the last 2 weeks of her life. Thank you to all.
Ellen738226
4
|
February 11, 2017
We are using Home Instead for about two weeks, and I have no complaints with them. There is a caregiver everyday helping my brother get up when he needs to get up in the bed. and they call for assistance from the residents caregiver as it takes two people to operate the lift. They give him a shower, keep his clothes clean, and they change his bed and clothes. They keep him company; if he drops his pencil, they pick it up. He seems pretty happy with the caregivers.
aglambert
5
|
January 30, 2017
Prompt response to inquiry and fast identification of a caregiver for my mother. Excellent caregiver for the time my mom was recuperating. My mom said "Jane turned my life around" and often expressed how impressed and pleased she was with the help, initiative, and attitude Jane had.
Fagalele
5
|
February 25, 2016
The caregiver I got from Home Instead Senior Care is dependable, reliable, and honest. The management runs a very good company.
SgtLesO
1
|
August 7, 2014
I was a client of their Medford, Oregon franchise for a long while. They abruptly discontinued their services to me without notice, after days past while their people not showing up to work nor responding to my phone calls to them. The experience has been one of them establishing new standards of professional ineptness by means of routine no-call, no-show or a combination of the two. Even their corporate offices did not respond to me. When their workers did show up to work, many would take hours to perform simple tasks such as washing dishes. Others often choose to watch TV or relax on the sofa. Some of their workers were good.
Provider Response
Dear SgtLesO, The end to your services must have been difficult for you, and we apologize for any frustration or inconvenience this may have caused. The safety of our clients and CAREGivers is our top priority, and it is important that we are able to establish a safe environment that will promote compassion, reliability, and trust between our clients and our CAREGivers. Please call me at 541-734-2700 so that we can discuss any further concerns.
LynnORE1
5
|
November 19, 2011
Their in home care providers are top notch! The agency works very diligently to match care providers with my husbands likes and dislikes. They are also wonderful at adapting to my changing needs as full time caregiver/spouse.
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Services and Amenities of Home Instead - Medford, OR in Medford, Oregon
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Medford, OR in Medford, Oregon
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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