Caring Heart Health & Home Services, Inc

With the situation with the pandemic, I can't go into her room. It was helpful to have someone check in with her more often than I could by phone. They seem very nice and professional.

Initially, I was not in good shape and they made me feel like I was going to be okay. They made me feel confident, so that is really important. They are very non-intrusive, they do their jobs very well and do not disrupt my routine.

I don't want to do what they have to do. I was told I could be trained to do it but I don't have the time. He likes the company he gets. I really like the the one I worked with when I first hired them.

She has made tremendous progress. I like that they are competent and kind.

I don't know what I would do without the caregiver. I like how often they come over to take care of my mom.

For her, it was different circumstances because when they started rendering services the COVID-19 happened. Someone was with her when everything was locked down. All the people seemed helpful and friendly and willing to help with everything that was needed.

They have made the client be able to come home and live with us. They have good staff and good quality service.

They provide someone for him to talk to. I like that it give me a peace of mind.

They only do my medications for me, and they do it right. They don't make mistakes and they are very friendly. They are here when they say they are going to be here.

They provide her with friendly company. They accommodate my scheduling needs.

All in all you couldn't ask for anybody nicer than they have been to my wife. They are very timely, kind, courteous, and gentle when she needs help.

They keep her going. They keep me informed on how she is doing. I like the personal care they give. They go above and beyond.

They do a good job all around. I like everything about their services. They are good people.

It relieves my stress of medical bills. They take care of all my medical needs and reach out to me.

From a family's perspective, it greatly cuts through the anxiety. My mother has one caretaker and it is a great match. They went out of their way to find her a match.

They do exactly what needs to be done and I think they must have have good training because they always do exactly what I need. They are all very businesslike and take care of me.

My caregiver does things for me that I can't physically do myself. I have severe arthritis. She does things for me around the house. They are very flexible with the times, dates, and the care being given.

They keep him company and give him someone to talk to. They keep him happy and took a burden off my shoulders. They are very flexible with changing hours or not needing a person that day or needing them an extra day.

They were willing to take Brian out and get into the hot tub, so he could enjoy that. It helped him enjoy life, and also helped him with his pain. They really listened to me about my needs. They sorted out the end of the service that Brian needed, as well as working with us with the social security and disability things in the beginning.

They have helped me by making sure that she has oxygen and doesn't pass out from not wearing her oxygen. They need to have consistency on caregivers.

There was rarely a time when, if someone was sick, they didn't come in. I had someone call in sick very early in our service, so the nurse, brought out two new girls who she was training. They all came in together and worked with us. I really appreciated that.

They are reliable and provide companionship for my mom. They are reliable and send qualified individuals.

She does things that I find painful if I have to do them myself. I have used this agency with myself and my husband for 13 years. I recommend them to everybody.

They have gone with him to appointments that I cannot go to. They are prompt in getting back to me. The folks who have transported my father have been warm, kind, and patient with him. Their interaction skills are great.

They did everything they were supposed to do and were very kind to my mother. I appreciated their responses to my requests.

They provide exactly what they are supposed to, which is responsible care. They have more medical knowledge than most. They are hiring people who are quality providers, honest people, and who are smart. They have nurses who provide as well. They provide their employees with benefits. They are very professional and fair.

They could fix my leg so it does not hurt. I like their personality. They are very nice people, and they really try to help you.

They just have good people who provide good care. I like the quality of the people and the commitment they have to caring.

I like that I didn't have to worry about how my husband was being take care of while I was in the hospital with my daughter. I liked their flexibility. They were able to help us last minute, and their people are very nice.

My husband and I came to OR for a family member having surgery. We do not live in the area and so I was unaware of what support was available. We called Caring Heart last minute for a caregiver and they were very responsive. In addition the caregivers were very helpful and qualified. I totally recommend them and will use them again should we find ourselves back in the area. I am thankful for their flexibility and help.

They have just offered good overall care for her. I have liked their customer service and their quality caregivers.

They have made it easier by doing all of the cleaning and helping with my exercise. I would recommend them, but I think they can be better about training their caregivers.

They were there when I needed somebody in a hurry. They had a rapid response. I liked the overall service.

They focus on my mom and her needs so I don't have to take care of it or think or worry about assisting her. It frees me up to be able to focus on work and other things. They're very attentive to my mom's needs.

I was getting help with bathing and dressing, which is helpful to me. For me it would be better to have a shorter period of time with the cost adjusted accordingly.

The caregiver I have is the same one my mother had. She comes in, cleans, helps me dress, and helps me shower if I need it. She is only here for three hours, and she makes the time count. They train their help, and the help is competent and personable.

They have responded in a timely manner, have been very nice, and have done what needs to be done. They're friendly, consistent, they let me know what's going on, they're always on time with what they say, and if there's a time adjustment, they always let me know. They're great.

The service would make my life easier if I did not have to pay. I am still relatively new to them, but I like the punctuality.

I can't go into the shower or anything. Everything is done by sponge bath, and they are all very good and very caring. It is bad situation for me, but I know they do this all of the time. I know they do a very good job. Mary, the head nurse, has been out several times to check up on me. The girls that come in do very well. I am disabled with a cast on my leg, and they brought me a bed for the living room.

My family has worked with Caring Heart on and off for about twenty years now. When my father was diagnosed with multiple sclerosis he eventually needed more help at home. We worked with several services that didn't work out until finally someone recommended Caring Heart to us. They finally turned out to be the service we could stick with. I remember previous services just not showing up, and my dad could not get out of bed and into his wheelchair without help. He would be stranded until I or my husband could get there to help - or my mom would try to help him herself and end up injuring herself. Eventually my dad needed to be in a nursing home and we took a break from Caring Heart until my mom developed Alzheimer's. We called them and arranged for overnight care for her and they were so patient with us as both my parents struggled with accepting that my mom actually does have Alzheimer's and canceled care, reduced the hours and then ramped it back up again. Since my dad died a couple of years ago, my mom has gradually needed more and more care. We are so grateful for Caring Heart helping us to be able to keep her in her own home as long as possible. Mary, the charge nurse, has been invaluable in her support of my mom and my husband and I. She's talked us through some emotional care decisions, bonded with my mom, and even knows how to thread her sewing machine - something my mom can no longer do for herself, although she still remembers how to quilt! Most of the caregivers have been great, and when there has been a mismatch in personality or in one instance care that didn't meet our standards, Caring Heart has taking swift action to rectify the situation. We have had one caregiver, Lilia, for over four years now I think and she is absolutely wonderful. Our new daytime caregiver Sharon is a godsend, and my mom loves her (and my mom is very picky!). Caring Heart caregivers are well-trained, thoughtful, and care about their clients. I can't say enough about the peace of mind I feel having such a quality organization helping us care for my mom.

Caring heart has made it so my wife and I were able to stay in our home and have two wonderful, people/caregivers who are directly related to the person's needs.