Caring Heart Health & Home Services, Inc

Offers Home Care

31 Reviews
Call (800) 973-1841
Caring Heart Health & Home Services, Inc (800) 973-1841
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Reviews of Caring Heart Health & Home Services, Inc

31 Reviews Write a review

Home Care Reviews for Caring Heart Health & Home Services, Inc

September 10, 2019

By Maryanne_1

I am a past client of this provider

They did everything they were supposed to do and were very kind to my mother. I appreciated their responses to my requests.

August 28, 2019

By Marylou E

I am a current client of this provider

They provide exactly what they are supposed to, which is responsible care. They have more medical knowledge than most. They are hiring people who are quality providers, honest people, and who are smart. They have nurses who provide as well. They provide their employees with benefits. They are very professional and fair.

August 27, 2019

By Jo G

I am a past client of this provider

They could fix my leg so it does not hurt. I like their personality. They are very nice people, and they really try to help you.

August 21, 2019

By Rich_1

I am a past client of this provider

They just have good people who provide good care. I like the quality of the people and the commitment they have to caring.

August 21, 2019

By Monica H_1

I am a current client of this provider

They kept in contact with me about my mom. They follow up with their service.

August 19, 2019

By Becky_2

I am a past client of this provider

I like that I didn't have to worry about how my husband was being take care of while I was in the hospital with my daughter. I liked their flexibility. They were able to help us last minute, and their people are very nice.

July 19, 2019

By pbg

I am a past client of this provider

My husband and I came to OR for a family member having surgery. We do not live in the area and so I was unaware of what support was available. We called Caring Heart last minute for a caregiver and they were very responsive. In addition the caregivers were very helpful and qualified. I totally recommend them and will use them again should we find ourselves back in the area. I am thankful for their flexibility and help.

July 02, 2019

By Dottie B_1

I am a current client of this provider

They have just offered good overall care for her. I have liked their customer service and their quality caregivers.

July 01, 2019

By Anonymous_2045

I am a current client of this provider

They have made it easier by doing all of the cleaning and helping with my exercise. I would recommend them, but I think they can be better about training their caregivers.

July 01, 2019

By Beverly H_4

I am a current client of this provider

He is very happy having them around. The girls are very special to him. He is very stubborn and he has worked with them a little bit to break that wall. He is letting the girls help out more and that itself is amazing. The girls are always there. They are always good to Bill. I can depend on them. Bill really likes them and that's what counts.

July 01, 2019

By Billie B_2

I am a current client of this provider

They are there since we cant be, but they could take more initiative. I like the responsiveness.

July 01, 2019

By Beverly C_3

I am a past client of this provider

They were there when I needed somebody in a hurry. They had a rapid response. I liked the overall service.

June 04, 2019

By Cindi_1

I am a current client of this provider

They focus on my mom and her needs so I don't have to take care of it or think or worry about assisting her. It frees me up to be able to focus on work and other things. They're very attentive to my mom's needs.

June 03, 2019

By Helen S_13

I am a current client of this provider

I was getting help with bathing and dressing, which is helpful to me. For me it would be better to have a shorter period of time with the cost adjusted accordingly.

June 03, 2019

By Ann A_6

I am a current client of this provider

The caregiver I have is the same one my mother had. She comes in, cleans, helps me dress, and helps me shower if I need it. She is only here for three hours, and she makes the time count. They train their help, and the help is competent and personable.

June 03, 2019

By Anne N

I am a current client of this provider

They bathe him, and get him in and out of the hot tub. My favorite thing is that they really work for us for what we need.

June 03, 2019

By Kathy P_9

I am a current client of this provider

She does things for me that I cannot do myself. She is somebody that comes in for five days a week and can see small changes that I need to call my doctor about. She tells me that something is not right and that I need to call my doctor. She helps me get dressed and do my hair. They are flexible. They have a wide range of care. I've had three different people out. Two of them have been nurses. They are well informed and can answer my questions.

May 21, 2019

By Connie J_1

I am a current client of this provider

They have responded in a timely manner, have been very nice, and have done what needs to be done. They're friendly, consistent, they let me know what's going on, they're always on time with what they say, and if there's a time adjustment, they always let me know. They're great.

May 08, 2019

By Anonymous_175

I am a current client of this provider

The service would make my life easier if I did not have to pay. I am still relatively new to them, but I like the punctuality.

May 06, 2019

By Betty P_4

I am a current client of this provider

I can't go into the shower or anything. Everything is done by sponge bath, and they are all very good and very caring. It is bad situation for me, but I know they do this all of the time. I know they do a very good job. Mary, the head nurse, has been out several times to check up on me. The girls that come in do very well. I am disabled with a cast on my leg, and they brought me a bed for the living room.

May 06, 2019

By Margaret O_3

I am a current client of this provider

They manage my medications and keep me healthy. They are always very helpful. They always go above and beyond.

February 15, 2018

By lindanf

I am a current client of this provider

My family has worked with Caring Heart on and off for about twenty years now. When my father was diagnosed with multiple sclerosis he eventually needed more help at home. We worked with several services that didn't work out until finally someone recommended Caring Heart to us. They finally turned out to be the service we could stick with. I remember previous services just not showing up, and my dad could not get out of bed and into his wheelchair without help. He would be stranded until I or my husband could get there to help - or my mom would try to help him herself and end up injuring herself. Eventually my dad needed to be in a nursing home and we took a break from Caring Heart until my mom developed Alzheimer's. We called them and arranged for overnight care for her and they were so patient with us as both my parents struggled with accepting that my mom actually does have Alzheimer's and canceled care, reduced the hours and then ramped it back up again. Since my dad died a couple of years ago, my mom has gradually needed more and more care. We are so grateful for Caring Heart helping us to be able to keep her in her own home as long as possible. Mary, the charge nurse, has been invaluable in her support of my mom and my husband and I. She's talked us through some emotional care decisions, bonded with my mom, and even knows how to thread her sewing machine - something my mom can no longer do for herself, although she still remembers how to quilt! Most of the caregivers have been great, and when there has been a mismatch in personality or in one instance care that didn't meet our standards, Caring Heart has taking swift action to rectify the situation. We have had one caregiver, Lilia, for over four years now I think and she is absolutely wonderful. Our new daytime caregiver Sharon is a godsend, and my mom loves her (and my mom is very picky!). Caring Heart caregivers are well-trained, thoughtful, and care about their clients. I can't say enough about the peace of mind I feel having such a quality organization helping us care for my mom.

January 25, 2018

By Rmadden

I am a current client of this provider

Caring heart has made it so my wife and I were able to stay in our home and have two wonderful, people/caregivers who are directly related to the person's needs.
See all Home Care reviews (31) See fewer reviews

About Caring Heart Health & Home Services, Inc

Caring Heart is Licensed as a Comprehensive In Home Care Agency, which is the highest licensure in Oregon. We are locally owned and operated by a registered nurse and have a nurse on call 24/7. We are able to delegate nursing tasks to caregivers as allowed by law, including assisting with medication set up and administration. We enjoy an A+ rating with Better Business Bureau. Caring Heart is able to provide assistance with basic every day care as needed, getting to appointments, as well as Dementia care, Hospice, ALS, Parkinson's, and more complicated care that requires the caregivers to receive additional nurse training or delegation. We enjoy working alongside and supporting the care that a Home Health or Hospice team is providing for a client. All our caregivers complete training with a nurse, and we do one on one training and supervision as needed when a caregiver starts a new case. We work hard to respond quickly to an urgent call for assistance in the home following a discharge or change in client condition. We are available to answer your questions seven days a week.


Photos of Caring Heart Health & Home Services, Inc


Services and Amenities of Caring Heart Health & Home Services, Inc

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 1 To 15 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Family Communication
  • Memory Care Training
  • Ethics

Payment options

  • Insurance
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: In Home Care License

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Caring Heart Health & Home Services, Inc

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