Caring Heart Health & Home Services, Inc

Offers Home Care and Home Health Agencies

49 Reviews
Call (800) 973-1841
Caring Heart Health & Home Services, Inc (800) 973-1841
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Reviews of Caring Heart Health & Home Services, Inc

49 Reviews Write a review

Home Care Reviews for Caring Heart Health & Home Services, Inc

July 28, 2020

By Sandy B_8

I am a current client of this provider

With the situation with the pandemic, I can't go into her room. It was helpful to have someone check in with her more often than I could by phone. They seem very nice and professional.

July 22, 2020

By Ann C_15

I am a current client of this provider

Initially, I was not in good shape and they made me feel like I was going to be okay. They made me feel confident, so that is really important. They are very non-intrusive, they do their jobs very well and do not disrupt my routine.

July 16, 2020

By Linda M_27

I am a current client of this provider

I don't want to do what they have to do. I was told I could be trained to do it but I don't have the time. He likes the company he gets. I really like the the one I worked with when I first hired them.

June 26, 2020

By Joan K_16

I am a current client of this provider

She has made tremendous progress. I like that they are competent and kind.

June 24, 2020

By Patty H_1

I am a current client of this provider

I don't know what I would do without the caregiver. I like how often they come over to take care of my mom.

June 15, 2020

By Gary E_5

I am a past client of this provider

For her, it was different circumstances because when they started rendering services the COVID-19 happened. Someone was with her when everything was locked down. All the people seemed helpful and friendly and willing to help with everything that was needed.

June 15, 2020

By Jeffrey K_1

I am a current client of this provider

They have made the client be able to come home and live with us. They have good staff and good quality service.

May 26, 2020

By Anonymous_3706

I am a current client of this provider

They provide someone for him to talk to. I like that it give me a peace of mind.

May 26, 2020

By Vickie C_4

I am a current client of this provider

They only do my medications for me, and they do it right. They don't make mistakes and they are very friendly. They are here when they say they are going to be here.

May 21, 2020

By Jason R_1

I am a current client of this provider

They provide her with friendly company. They accommodate my scheduling needs.

May 18, 2020

By Carol V_1

I am a current client of this provider

All in all you couldn't ask for anybody nicer than they have been to my wife. They are very timely, kind, courteous, and gentle when she needs help.

April 22, 2020

By Monica H_1

I am a current client of this provider

They keep her going. They keep me informed on how she is doing. I like the personal care they give. They go above and beyond.

April 22, 2020

By Ron M_2

I am a current client of this provider

They do a good job all around. I like everything about their services. They are good people.

April 15, 2020

By Jerald F

I am a current client of this provider

It relieves my stress of medical bills. They take care of all my medical needs and reach out to me.

March 27, 2020

By Jeff S_9

I am a current client of this provider

From a family's perspective, it greatly cuts through the anxiety. My mother has one caretaker and it is a great match. They went out of their way to find her a match.

March 12, 2020

By Doreen R_1

I am a current client of this provider

They do exactly what needs to be done and I think they must have have good training because they always do exactly what I need. They are all very businesslike and take care of me.

February 19, 2020

By Kathy P_9

I am a current client of this provider

My caregiver does things for me that I can't physically do myself. I have severe arthritis. She does things for me around the house. They are very flexible with the times, dates, and the care being given.

January 20, 2020

By Beverly H_4

I am a current client of this provider

They keep him company and give him someone to talk to. They keep him happy and took a burden off my shoulders. They are very flexible with changing hours or not needing a person that day or needing them an extra day.

December 14, 2019

By Anne N

I am a past client of this provider

They were willing to take Brian out and get into the hot tub, so he could enjoy that. It helped him enjoy life, and also helped him with his pain. They really listened to me about my needs. They sorted out the end of the service that Brian needed, as well as working with us with the social security and disability things in the beginning.

November 21, 2019

By Mary H_72

I am a current client of this provider

They have helped me by making sure that she has oxygen and doesn't pass out from not wearing her oxygen. They need to have consistency on caregivers.

November 14, 2019

By Anonymous_2809

I am a past client of this provider

There was rarely a time when, if someone was sick, they didn't come in. I had someone call in sick very early in our service, so the nurse, brought out two new girls who she was training. They all came in together and worked with us. I really appreciated that.

October 29, 2019

By Kathy_2

I am a current client of this provider

They are reliable and provide companionship for my mom. They are reliable and send qualified individuals.

October 22, 2019

By Claire T_2

I am a current client of this provider

She does things that I find painful if I have to do them myself. I have used this agency with myself and my husband for 13 years. I recommend them to everybody.

September 27, 2019

By Annie M_3

I am a current client of this provider

They have gone with him to appointments that I cannot go to. They are prompt in getting back to me. The folks who have transported my father have been warm, kind, and patient with him. Their interaction skills are great.

September 10, 2019

By Maryanne_1

I am a past client of this provider

They did everything they were supposed to do and were very kind to my mother. I appreciated their responses to my requests.

August 28, 2019

By Marylou E

I am a current client of this provider

They provide exactly what they are supposed to, which is responsible care. They have more medical knowledge than most. They are hiring people who are quality providers, honest people, and who are smart. They have nurses who provide as well. They provide their employees with benefits. They are very professional and fair.

August 27, 2019

By Jo G

I am a past client of this provider

They could fix my leg so it does not hurt. I like their personality. They are very nice people, and they really try to help you.

August 21, 2019

By Rich_1

I am a past client of this provider

They just have good people who provide good care. I like the quality of the people and the commitment they have to caring.

August 19, 2019

By Becky_2

I am a past client of this provider

I like that I didn't have to worry about how my husband was being take care of while I was in the hospital with my daughter. I liked their flexibility. They were able to help us last minute, and their people are very nice.

July 19, 2019

By pbg

I am a past client of this provider

My husband and I came to OR for a family member having surgery. We do not live in the area and so I was unaware of what support was available. We called Caring Heart last minute for a caregiver and they were very responsive. In addition the caregivers were very helpful and qualified. I totally recommend them and will use them again should we find ourselves back in the area. I am thankful for their flexibility and help.

July 02, 2019

By Dottie B_1

I am a current client of this provider

They have just offered good overall care for her. I have liked their customer service and their quality caregivers.

July 01, 2019

By Anonymous_2045

I am a current client of this provider

They have made it easier by doing all of the cleaning and helping with my exercise. I would recommend them, but I think they can be better about training their caregivers.

July 01, 2019

By Beverly C_3

I am a past client of this provider

They were there when I needed somebody in a hurry. They had a rapid response. I liked the overall service.

June 04, 2019

By Cindi_1

I am a current client of this provider

They focus on my mom and her needs so I don't have to take care of it or think or worry about assisting her. It frees me up to be able to focus on work and other things. They're very attentive to my mom's needs.

June 03, 2019

By Helen S_13

I am a current client of this provider

I was getting help with bathing and dressing, which is helpful to me. For me it would be better to have a shorter period of time with the cost adjusted accordingly.

June 03, 2019

By Ann A_6

I am a current client of this provider

The caregiver I have is the same one my mother had. She comes in, cleans, helps me dress, and helps me shower if I need it. She is only here for three hours, and she makes the time count. They train their help, and the help is competent and personable.

May 21, 2019

By Connie J_1

I am a current client of this provider

They have responded in a timely manner, have been very nice, and have done what needs to be done. They're friendly, consistent, they let me know what's going on, they're always on time with what they say, and if there's a time adjustment, they always let me know. They're great.

May 08, 2019

By Anonymous_175

I am a current client of this provider

The service would make my life easier if I did not have to pay. I am still relatively new to them, but I like the punctuality.

May 06, 2019

By Betty P_4

I am a current client of this provider

I can't go into the shower or anything. Everything is done by sponge bath, and they are all very good and very caring. It is bad situation for me, but I know they do this all of the time. I know they do a very good job. Mary, the head nurse, has been out several times to check up on me. The girls that come in do very well. I am disabled with a cast on my leg, and they brought me a bed for the living room.

February 15, 2018

By lindanf

I am a current client of this provider

My family has worked with Caring Heart on and off for about twenty years now. When my father was diagnosed with multiple sclerosis he eventually needed more help at home. We worked with several services that didn't work out until finally someone recommended Caring Heart to us. They finally turned out to be the service we could stick with. I remember previous services just not showing up, and my dad could not get out of bed and into his wheelchair without help. He would be stranded until I or my husband could get there to help - or my mom would try to help him herself and end up injuring herself. Eventually my dad needed to be in a nursing home and we took a break from Caring Heart until my mom developed Alzheimer's. We called them and arranged for overnight care for her and they were so patient with us as both my parents struggled with accepting that my mom actually does have Alzheimer's and canceled care, reduced the hours and then ramped it back up again. Since my dad died a couple of years ago, my mom has gradually needed more and more care. We are so grateful for Caring Heart helping us to be able to keep her in her own home as long as possible. Mary, the charge nurse, has been invaluable in her support of my mom and my husband and I. She's talked us through some emotional care decisions, bonded with my mom, and even knows how to thread her sewing machine - something my mom can no longer do for herself, although she still remembers how to quilt! Most of the caregivers have been great, and when there has been a mismatch in personality or in one instance care that didn't meet our standards, Caring Heart has taking swift action to rectify the situation. We have had one caregiver, Lilia, for over four years now I think and she is absolutely wonderful. Our new daytime caregiver Sharon is a godsend, and my mom loves her (and my mom is very picky!). Caring Heart caregivers are well-trained, thoughtful, and care about their clients. I can't say enough about the peace of mind I feel having such a quality organization helping us care for my mom.

January 25, 2018

By Rmadden

I am a current client of this provider

Caring heart has made it so my wife and I were able to stay in our home and have two wonderful, people/caregivers who are directly related to the person's needs.
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Home Health Reviews for Caring Heart Health & Home Services, Inc


About Caring Heart Health & Home Services, Inc

Caring Heart is Licensed as a Comprehensive In Home Care Agency, which is the highest licensure in Oregon. We are locally owned and operated by a registered nurse and have a nurse on call 24/7. We are able to delegate nursing tasks to caregivers as allowed by law, including assisting with medication set up and administration. We enjoy an A+ rating with Better Business Bureau. Caring Heart is able to provide assistance with basic every day care as needed, getting to appointments, as well as Dementia care, Hospice, ALS, Parkinson's, and more complicated care that requires the caregivers to receive additional nurse training or delegation. We enjoy working alongside and supporting the care that a Home Health or Hospice team is providing for a client. All our caregivers complete training with a nurse, and we do one on one training and supervision as needed when a caregiver starts a new case. We work hard to respond quickly to an urgent call for assistance in the home following a discharge or change in client condition. We are available to answer your questions seven days a week.


Photos of Caring Heart Health & Home Services, Inc


Services and Amenities of Caring Heart Health & Home Services, Inc

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 1 To 15 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Family Communication
  • Memory Care Training
  • Ethics

Payment options

  • Insurance
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: In Home Care License

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Caring Heart Health & Home Services, Inc

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