Caring Heart Health & Home Services, Inc

My family has worked with Caring Heart on and off for about twenty years now. When my father was diagnosed with multiple sclerosis he eventually needed more help at home. We worked with several services that didn't work out until finally someone recommended Caring Heart to us. They finally turned out to be the service we could stick with. I remember previous services just not showing up, and my dad could not get out of bed and into his wheelchair without help. He would be stranded until I or my husband could get there to help - or my mom would try to help him herself and end up injuring herself. Eventually my dad needed to be in a nursing home and we took a break from Caring Heart until my mom developed Alzheimer's. We called them and arranged for overnight care for her and they were so patient with us as both my parents struggled with accepting that my mom actually does have Alzheimer's and canceled care, reduced the hours and then ramped it back up again. Since my dad died a couple of years ago, my mom has gradually needed more and more care. We are so grateful for Caring Heart helping us to be able to keep her in her own home as long as possible. Mary, the charge nurse, has been invaluable in her support of my mom and my husband and I. She's talked us through some emotional care decisions, bonded with my mom, and even knows how to thread her sewing machine - something my mom can no longer do for herself, although she still remembers how to quilt! Most of the caregivers have been great, and when there has been a mismatch in personality or in one instance care that didn't meet our standards, Caring Heart has taking swift action to rectify the situation. We have had one caregiver, Lilia, for over four years now I think and she is absolutely wonderful. Our new daytime caregiver Sharon is a godsend, and my mom loves her (and my mom is very picky!). Caring Heart caregivers are well-trained, thoughtful, and care about their clients. I can't say enough about the peace of mind I feel having such a quality organization helping us care for my mom.

Caring heart has made it so my wife and I were able to stay in our home and have two wonderful, people/caregivers who are directly related to the person's needs.