Caring Heart Health & Home Services, Inc

Offers Home Care

6 Reviews
Call (800) 973-1841
Caring Heart Health & Home Services, Inc (800) 973-1841
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Reviews of Caring Heart Health & Home Services, Inc

6 Reviews Write a review

Home Care Reviews for Caring Heart Health & Home Services, Inc

February 15, 2018

By lindanf

I am a current client of this provider

My family has worked with Caring Heart on and off for about twenty years now. When my father was diagnosed with multiple sclerosis he eventually needed more help at home. We worked with several services that didn't work out until finally someone recommended Caring Heart to us. They finally turned out to be the service we could stick with. I remember previous services just not showing up, and my dad could not get out of bed and into his wheelchair without help. He would be stranded until I or my husband could get there to help - or my mom would try to help him herself and end up injuring herself. Eventually my dad needed to be in a nursing home and we took a break from Caring Heart until my mom developed Alzheimer's. We called them and arranged for overnight care for her and they were so patient with us as both my parents struggled with accepting that my mom actually does have Alzheimer's and canceled care, reduced the hours and then ramped it back up again. Since my dad died a couple of years ago, my mom has gradually needed more and more care. We are so grateful for Caring Heart helping us to be able to keep her in her own home as long as possible. Mary, the charge nurse, has been invaluable in her support of my mom and my husband and I. She's talked us through some emotional care decisions, bonded with my mom, and even knows how to thread her sewing machine - something my mom can no longer do for herself, although she still remembers how to quilt! Most of the caregivers have been great, and when there has been a mismatch in personality or in one instance care that didn't meet our standards, Caring Heart has taking swift action to rectify the situation. We have had one caregiver, Lilia, for over four years now I think and she is absolutely wonderful. Our new daytime caregiver Sharon is a godsend, and my mom loves her (and my mom is very picky!). Caring Heart caregivers are well-trained, thoughtful, and care about their clients. I can't say enough about the peace of mind I feel having such a quality organization helping us care for my mom.

January 25, 2018

By Rmadden

I am a current client of this provider

Caring heart has made it so my wife and I were able to stay in our home and have two wonderful, people/caregivers who are directly related to the person's needs.
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About Caring Heart Health & Home Services, Inc

Caring Heart is Licensed as a Comprehensive In Home Care Agency, which is the highest licensure in Oregon. We are locally owned and operated by a registered nurse and have a nurse on call 24/7. We are able to delegate nursing tasks to caregivers as allowed by law, including assisting with medication set up and administration. We enjoy an A+ rating with Better Business Bureau. Caring Heart is able to provide assistance with basic every day care as needed, getting to appointments, as well as Dementia care, Hospice, ALS, Parkinson's, and more complicated care that requires the caregivers to receive additional nurse training or delegation. We enjoy working alongside and supporting the care that a Home Health or Hospice team is providing for a client. All our caregivers complete training with a nurse, and we do one on one training and supervision as needed when a caregiver starts a new case. We work hard to respond quickly to an urgent call for assistance in the home following a discharge or change in client condition. We are available to answer your questions seven days a week.


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Services and Amenities of Caring Heart Health & Home Services, Inc

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 1 To 15 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Family Communication
  • Memory Care Training
  • Ethics

Payment options

  • Insurance
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: In Home Care License

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Caring Heart Health & Home Services, Inc

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