Interim HealthCare of Oklahoma City, OK Oklahoma City, OK
3613 NW 56 St. , Oklahoma City, OK 73112
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Reviews of Interim HealthCare of Oklahoma City, OK in Oklahoma City, Oklahoma
4.8
(76 reviews)
Tonda F.
1
|
December 18, 2021
If I could leave a zero star review, I would. There are some quality nurses that work here, however client beware they will drop (discharge) you on a whim. After a recent surgery, my 80 year old mother was discharged with a care plan to ensure she would receive her antibiotic drip 3 times per day at home. Only 4 days in, I received notification that they had "kind of goofed up on the skilled nursing rates". But was ensured, "not to worry, that there was a plan to fix it". They offered to honor the rate quoted for 3 days. Day 1 became day 2 and day 2 I was put off until day 3. On day 3, the "plan to fix it" was 1) my mom does the drip herself (she does not have the dexterity) 2) she goes to a facility (she does not want to leave her husband of 48 years) or 3) she pays 3x the amount quoted. When I offered another, more viable solution, I was hung up on. Several minutes later, I received a text from the owner/manager that all in home care was being canceled. Interim Healthcare discharged my mom. Yes, they gave the obligated 5 day discharge notice, but expected my mom to pay the new rate for those 5 days. This was NOT a I "kind of goofed up on the skilled nursing rates". This was a gross misrepresentation of the cost of care to get my mother home. Where I am from, when this happens the company takes the loss. In this case, my mom is the one that is suffering. And our family will be the one taking the loss when my mom dies of sepsis from not receiving her antibiotics. This was the SECOND time they canceled service on my mom. Screw me once shame on you. Screw me twice shame on me.
william marwil
5
|
May 20, 2021
Yolanda is a wonderful nurse who makes my tube change less stressful than in the past.My blood pressure no longer soars when she is on the case.Very friendly and efficient.
JCastillo57
5
|
June 28, 2019
I received excellent care! Thank you to Yolanda for being informative, compassionate, and caring. She is an amazing nurse.
Reviewer#JO0218D
4
|
February 21, 2019
Nellie is always here and on time. She is working hard to establish rapport with my Mom.
R. Kennedy
5
|
February 21, 2019
Aide, Rebecca takes care of my wife. Very good with care and kindness. The Best! Betty has Alzheimer's for several years. Not able to walk at present. Sponge bathing and wheelchair required.
Mrs. Stankiewicz
5
|
February 20, 2019
Rebecca F. has provided me excellent caring. Compassionate service! I would highly recommend her to anyone!
Mach Family
5
|
January 26, 2019
Interim Hospice provided our family with exceptional care and concern. Very emotional time for us but they took care of my mom and tried to prepare us for the road ahead. Probably the most difficult time in our lives, and the care of Interim was invaluable, especially nurse Kaci. No matter when you call, they answered and were there. We are forever grateful.
Robyn
5
|
November 29, 2018
We absolutely adore Vanessa R! Vanessa has been working with us on my husbands wound since September 7, 2018. We cant thank you enough for sending this angel to us. Interim Healthcare has taken very good care of us and our journey toward healed continues. Love them.
Majid
5
|
November 28, 2018
Excellent care done. Vanessa took extra care to make sure all is well. Thank you.
Ron
5
|
November 22, 2018
Excellent care. All your people are focused on me and the quality of care they give. Thank you: Deborah, Christine, Edna, Cheryl, Diana, and the others.
Connie Daniels
5
|
November 20, 2018
They are always available and great communicators. Nurse Sali K. has gone over and above for our clients. Before hours and after hours she has handled situations that need immediate attention and has always kept us informed along the way. Follow through is important and we have been very happy with the way Sali has always seen the situations to the end. She has called doctors after hours to get prescriptions for our clients and has scheduled nurses when we needed the extra eyes and care. She’s is a very knowledgeable RN. I would recommend Interim Home Health and Nurse Sali K. to all my clients.
Evelyn
5
|
November 16, 2018
Janita was a wonderful P.T. She really helped me get a lot of movement in my knees. A very nice person. Deborah is a very good helper. She was right there with me during my showers. She helped me get dressed. She is a very sweet young lady. I love them both.
Betty
5
|
November 2, 2018
Outstanding! Kristie the nurse was very knowledgeable of various medical conditions. She taught my mother and I a lot about managing diabetes, CHF and COPD. She is such a blessing to our family. She really cares and gives us time and attention.
Phyllis S.
5
|
October 24, 2018
I am very satisfied with all the care I have received. All the nurses are kind, polite and friendly. Also, they are very professional.
Roberta
5
|
October 20, 2018
Service was great. Loved everyone who helped me recover.
Joyce
5
|
October 18, 2018
Very professional and friendly. Did a good job of explaining everything. Got the IV in the first time.
Daniel
2
|
September 20, 2018
Nurse was average. Social worker was very poor, in fact, bad. Chaplain was great. Care is subpar. Medication prescribed is practically non-existent as to what I need to feel relief and comfort. No equipment. Diagnosis is incomplete. Require liquid nutrition, only 25% a month is provided. In home hospice is giving me great reason to drop Medicare completely and to just quietly die. Unsatisfied, angry, frustrated.
Provider Response
R. Bryant
5
|
September 18, 2018
I received excellent care from the entire staff.
Provider Response
K. Ward
5
|
September 12, 2018
Always excellent care. Provided help when I wasn't sure if I needed to go to the hospital. Christy M. is great and polite.
Provider Response
Roy
5
|
September 12, 2018
The home care team we had was very helpful and we enjoyed working with them. Physical therapist-Janita, bathing-Christine, and speech-Terri, all were very fun to be around. Very personable.
Provider Response
Anonymous
5
|
September 12, 2018
Your staff and nurses are angels. The nursing profession is a very difficult and demanding calling in life, so when I see the amount of compassion and empathy that your employees have retained in such a career, the weight bearing down at this time in our life is just a little lighter now. Thank you!
Provider Response
Robert
4
|
September 7, 2018
Quality of service is very good. Very caring people and certainly appreciate the help given to me and Helen.
Provider Response
Joanne
5
|
August 17, 2018
I am very happy to have Christie as my nurse. She makes you feel very special. She is the best nurse I've ever had. She doesnt' rush in and out. She checks me thoroughly and explains the reason why she checks everything I'm in doubt of. She's the best. She goes over and beyond her duties.
Mary
5
|
August 10, 2018
We receive great service from Shelly, and Mary loves her.
J. Williams
5
|
July 31, 2018
The work is excellent! Tasha is very personable and efficient and a hard worker. I feel very comfortable with her and she meets my needs.
Rebecca
5
|
July 31, 2018
The quality of services I receive are excellent! The nursing care is excellent! The bath care is excellent!
David
5
|
July 31, 2018
We received excellent service for David. Friendly, caring, and gentle and very qualified.
Anthony
5
|
July 20, 2018
The care that I receive is so much better, now that I have a steady aide. She is a joy to be around in the morning. She is like another daughter to me. She makes sure everything is taken care of before she leaves.
okronrod
5
|
July 9, 2018
i didnt know the services were so valuable. like that staff is up beat and happy. impressed with mission statement. i feel that they are really working hard to keep me out of the hospital and receive the best care. i would like to thank edna, christine, cheyenne, debra, and dianna for all their help and care.
Bill
5
|
July 2, 2018
Timely on appointment, thorough, pleasant, caring, and positive attitude.
J. Glasgow
5
|
June 29, 2018
Rebecca has been mom's helper for showers. She's wonderful! We have enjoyed having her help! All of the various nurses and staff have been so much help and a real blessing to our family.
J. Bacy
5
|
June 22, 2018
Ms. Dejah's professionalism only outweighs her nursing skills. Taking charge of my wound care and with weekly treatment and continued medical advice; there is great improvement.
Interim Reviewer
5
|
June 22, 2018
Prompt, professional, and personable.
Anonymous
5
|
June 19, 2018
Great service and communication.
Randall
5
|
June 19, 2018
Excellent quality of service. Dejah is very informative, educational, and helps my "confidence" level so much, especially with my ostomy!
Teri
5
|
June 15, 2018
Whatever you pay her, pay more. Samantha is awesome! She's always on time NO MATTER WHAT. She goes on and beyond call of duty! When we are in handicap parking and a car pull in too close, she lets them know they need to move over so I can get out. I and my husband adore her.
Anonymous
4
|
June 15, 2018
Physical therapy was very helpful with exercises geared to my needs. Nurse was knowledgeable and caught problems, reported them to doctor and antibiotics were ordered. Occasionally late for appointment while training other nurses.
Benjamin
5
|
June 15, 2018
She always called the night before she came. Very friendly and cheerful! Made you feel comfortable and relaxed. Very concerned about all your problems and explained everything to you.
R. Lambeth
5
|
June 12, 2018
Dejah is very patient and compassionate. She has a way of making us feel like we are important.
Darlene
5
|
June 12, 2018
Very caring and knowledgeable. Gave good ideas. Should we even need Interim services, we will ask for Yolanda!
Hope
5
|
June 6, 2018
I have received excellent service from a person(s) that really care! I have recommended Interim Home Healthcare to many people. I feel as though I do not have to worry because I have the BEST home health care possible.
Becky & Dave
5
|
June 6, 2018
Our nurse, Nicky is exceptional. She is kind and caring and takes the time to show me how to do what I need to take care of my husband, Dave. She always calls to let us know when she is coming. I can't say enough about her. Our bath lady is great, too. He says it's her or nobody!
Benik
5
|
June 6, 2018
I love my caring nurses. They are teaching me the basics of how to take care of myself with the illness I have. Nurses are so patient, you could not find a better nursing service nowhere in this state. Thank you Interim.
Gary B.
5
|
June 6, 2018
Excellent service. Very knowledgeable.
Guenoris
5
|
June 5, 2018
Excellent, superb, outstanding, very attentive, always on time, sensitive to my needs, calls before arriving, and always properly dressed and well groomed.
Betty
5
|
June 1, 2018
Services are wonderful. Nurse is very helpful and answers my questions and nice as can be.
Ebrahim
5
|
June 1, 2018
Nurse is nice. Does a good job at explaining medications and including me in what she does. Nurse sets up my pill planner and helps me not run out. I appreciate her.
John & Mary
5
|
June 1, 2018
Tangie is an angel answer to prayer because she can cut his hair and saves me putting him in the car going to barber, pull up over curb in wheelchair and reverse order home. All nurses, Casey, Aldean, Susan, go overboard on compassion, love and caring. Helping out each other is what a nurse is.
Wanda
5
|
May 31, 2018
Excellent care, very attentive nurse, Kaci. Gentle touch. Becca is wonderful caregiver. Always smiling, soft spoken, has a great deal of patience and understand, plus compassion.
Eugene
4
|
May 31, 2018
Everyone is nice. My home health aides helped me a lot. I appreciate her getting me food when I was hungry!
Marion
5
|
May 22, 2018
I am very happy with Interim. Lisa is very polite and very caring about my issues.
G. Logan
5
|
May 22, 2018
I always get the best care from all of my nurses, especially my main nurses, Yolanda and Rebecca. I feel like they are family and they really care about me. I'm slowly but surely getting better and I attribute that to my wonderful care!
Edward
5
|
May 22, 2018
Provide good care, caring, and understanding.
Izalure
5
|
May 22, 2018
The quality of services I received is very good.
I Parker
5
|
May 22, 2018
Very good. My nurse Dyan is so kind.
Gaylee
5
|
May 18, 2018
Lisa has been and continues to take such great care of me. She is such a wonderful help to me and my family! Thanks Lisa!
Anonymous
5
|
May 18, 2018
Yolanda has been with me for over 2 years. She is great. She has been here for the bad times and good times. Yolanda is one of a kinda! I don't know what I would do without her.
Ralph & Wanda
5
|
May 18, 2018
Excellent aid and nurse care.
Martha
5
|
May 16, 2018
Lisa is a great nurse. I want to keep her forever. God sent her to me at the right time in my life. I thank God for her every time I see her, so does my two doggies.
Macie
5
|
May 16, 2018
Services have been good.
Amos
5
|
May 16, 2018
My nurse is a very good one. Don't get rid of her.
L.J.
5
|
May 16, 2018
These ladies are very good and dependable.
Anonymous
5
|
May 11, 2018
Lisa has been a great nurse to me. And she has taught me so much about my meds, my anxiety, and my mental health issue. She needs a raise and she cares.
Reba
5
|
May 10, 2018
Very pleased. Professional and great bedside manner.
Mike
5
|
May 10, 2018
Lisa is a credit to her profession. She has shown nothing but complete concern for Mike's health.
Bill
5
|
May 10, 2018
Since November 2017, Yolanda has been treating my wife wound care for back surgery. When wound wouldn't heal, she contacted surgeon head nurse and Dr. Lentz; wound doctor stitched and close wound December 28, 2017. Since then she has provided excellent care and wound is close to healing and just a small area now.
Debbie
5
|
April 26, 2018
I love Lisa. She is great.
Kathryn
5
|
April 26, 2018
Psych nurse RN is amazing. Director of marketing is always cheerful and always helpful. The aides/companions are always so kind and caring. I have told lots of people about Interim.
Debra
5
|
April 26, 2018
She is very patient with a retired hardheaded RN. It is getting easier for me with each visit. I am able to suggest treatment options that I learn about and she gives back good information on it and whether I should pursue it. Thanks to Lisa.
Biletta
5
|
April 17, 2018
I like what they do.
paulette51
1
|
April 17, 2018
Interim dropped my son as a patient with no notice on the day I arrived in New Orleans to have a double mastectomy. So with no family in town to change his wound bandages and no home health, I don’t know what we are going to do. Thanks Interim, way to go in giving more stress to you ex patient and myself!
soulen
5
|
April 9, 2018
We have a companion one day a week who is reliable and very flexible. She assists with some household duties as her time permits.
TBray
5
|
February 16, 2018
Kim is an amazing professional with Interim. She cares for her patients very much and it shows during each visit. She is thorough with her assessments and spends the time to really listen to the patients' or families' concerns and questions. Her compassion for Home Health is very uplifting and any patient under her care will receive 5 star care every single time.
Cindy Sue
5
|
February 8, 2018
This agency is excellent. The nurses and aide staff are caring and kind. I could ask for nothing better! I was assigned this agency after discharge from a skilled nursing facility and the care was very good.
Mary351816
5
|
October 6, 2016
Interim has been fantastic and wonderful to deal with, so I will recommend them. They respond immediately, are very cooperative and helpful, and recheck my mother’s insurance to make sure it is covered. They all seem to care about what they do and the people they see. They have been very good with my mother, which isn’t easy. So, I have been very happy.
Provider Response
Jerry W848518
5
|
June 17, 2016
I have been thrilled to death with my service. They went completely through my house to make sure it was safe. I would give them 5 stars. They're the best.
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Services and Amenities of Interim HealthCare of Oklahoma City, OK in Oklahoma City, Oklahoma
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Background Checks
- Staff Drug Screening
- Sex Offender Checks
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Stress Management
- Validation Therapy
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Check Payments
- Accepts Insurance
Housekeeping & Maintenance
- Maintenance & Repair Services
Staff Training & Qualifications
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Additional Amenity Information
- Licenses: Home Care Agency and Hospice, Class A
Medicare
Overall
4.5
About Interim HealthCare of Oklahoma City, OK in Oklahoma City, Oklahoma
Hospice is a type and philosophy of care that focuses on the palliation of a terminally ill person's pain and symptoms, while attending to their emotional and spiritual needs. It is an integrated program of medical and psychosocial care, insuring that the final stages of life are lived with the greatest degree of comfort and dignity.
Partnering with hospitals, nursing homes and community based organizations, Interim meets the specific needs of terminally ill individuals and their families. Interim provides care most frequently in patients' homes however, care can also be provided in independent and assisted living residences.
Hospice services from Interim are covered by Medicare, Medicaid, and most private insurances and include:
- Pre-Admission Consultation
- Nursing Care
- Pain and Symptom Management
- Pharmacy Consultation/Services
- Medical Equipment and Supplies
- Education and Training of families and caregivers
- An Interdisciplinary team of hospice aides, physicians, social workers, spiritual care counselors and volunteers
- Bereavement care for families and caregivers
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