They have helped me with cleaning.
I would like them to improve communication.
Right at Home Fargo, ND
Offers Home Care
48 Reviews
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(866) 292-5609
Reviews of Right at Home Fargo, ND
Home Care Reviews for Right at Home Fargo, ND
April 20, 2022
I am a current client of this provider
March 11, 2022
I am a current client of this provider
They vacuum and clean the bathroom, and floors and make the bed. They do everything.
They are willing if my regular worker cant make it, and I like the worker I have. k
March 02, 2022
I am a current client of this provider
I like the caregiver that comes into my home. She is very good worker.
The agency bills us once a week. I would rather my insurance pay them, so I am not involved at all.
January 05, 2022
I am a current client of this provider
They have greatly reduced his anxiety about his health. They also look after his dog.
The staff are incredibly professional, very kind, and caring. My father feels appreciated and valued.
January 04, 2022
I am a current client of this provider
When they have people available, they make life pretty easy.
They need to have more staff available.
December 02, 2021
I am a current client of this provider
They help with my bath, washing my clothes, taking me outside, and make my meals.
They are really nice. I like the caregivers and I can't complain about them.
November 16, 2021
I am a current client of this provider
They are punctual. My grandpa is a fall risk, and she is there all the time. She will help him dress and undress when needed.
I like that they communicate very well. They let me know way in advance when the caregiver is taking time off.
November 05, 2021
I am a current client of this provider
She helped me with daily tasks that I wasn't able to do.
I would like to see more information on the internet about what goes on in the agency.
November 02, 2021
I am a current client of this provider
She cooks my food.
I have a great caregiver.
October 19, 2021
I am a current client of this provider
I like that they arrive on time.
I would tell a friend that they provide great services.
October 07, 2021
I am a past client of this provider
She was here while I was recovering from a fall.
My caregiver was very helpful.
October 05, 2021
I am a current client of this provider
I love it. They have really helped me by taken the burden off me a little bet. I know that someone is taking care of them and their needs are being met.
I like that they have quality caregivers that they sent to us.
September 23, 2021
I am a current client of this provider
They could be available at shorter times and less often.
They could have more choices of who your caregiver will be.
September 13, 2021
I am a current client of this provider
She vacuums my floor. She scrubs the floors. She will get my groceries and medicine.
They're punctual and dependable.
August 03, 2021
I am a current client of this provider
However, the care she provides helps me organize my apartment.
I have not received a bill. They need to send the bills out in a timely manner.
July 14, 2021
I am a past client of this provider
The agency has made my experience positive by taking care of my parents. They did everything that was needed for my father.
The caregivers were very nice and did a good job.
July 08, 2021
I am a current client of this provider
They have really helped me by cleaning the house. I really appreciate that they help me take care of my cat.
I would recommend them. I really like that hey are good at providing my services. I wish that they could take me to the doctor.
May 14, 2021
I am a current client of this provider
I am able to get out of the apartment which is nice.
The caregivers are on time. They are a very nice outfit to work with.
April 28, 2021
I am a current client of this provider
They take good care of our parents and we cannot be there because of work and life.
They are a good company. Thank the good Lord that they are here.
April 16, 2021
I am a current client of this provider
I am home bound and I live in a condo that has stairs. They do my laundry, grocery shopping and a lot of the things I can no longer do for myself.
They have a very friendly staff. The office staff has also been very polite and helpful.
April 06, 2021
I am a current client of this provider
They should give me a hand with loading the dishes more.
They should offer services, volunteer things to do.
March 09, 2021
I am a current client of this provider
It is absolutely necessary. They freed us up for six hours out of every day.
I would say that they do a nice job in what they ask you to do.
February 19, 2021
I am a current client of this provider
They come in and clean my house.
They clean up around the house.
February 03, 2021
I am a current client of this provider
Without the care I wouldn't be able to get out and do things. I don't have anything to add.
The caregivers help me run errands.
January 21, 2021
I am a current client of this provider
It's hard to get to know new people but we have got really good caregivers.
I like that they communicate really well with me.
November 17, 2020
I am a current client of this provider
They take care of everybody.
The company is right next to my sister. If we have issues, they are easy to contact.
November 09, 2020
I am a current client of this provider
They only showed up except for one week. They need to show up.
They need better communication.
Provider Response
The office staff and team at Right at Home are available 24/7 to respond to any questions clients or family members may have. When a caregiver does not show up to a scheduled shift, we receive a notification that the caregiver never clocked in. We then call the client and other caregivers to find a replacement. Communication is a top priority to our team when serving our clients.
October 22, 2020
I am a current client of this provider
They help with everything that is needed.
They are people who can help us and they are dedicated.
October 08, 2020
I am a current client of this provider
It has solved their needs but someone will be there, and then they run out of things for them to do.
They are very easy and flexible to provide services.
September 24, 2020
I am a current client of this provider
They have lined up caregivers to be here so I can make my doctors appointments while the client is being taken care of.
They responded right away and listened to our needs and found somebody for us quickly.
September 10, 2020
I am a past client of this provider
The caregivers were interested in her and her interests.
They were only here one time, but they were very supportive and knew what they were doing.
September 10, 2020
I am a past client of this provider
They had very good people. They did what they needed to do for the things I hired them for. They helped my husband a lot.
The biggest thing is they weren't in Detroit Lakes because they had a number for Detroit Lakes. The services were great, I just paid a lot of money for them.
July 10, 2020
I am a past client of this provider
They do whatever I ask them to do.
They could improve how they do the scheduling.
July 10, 2020
I am a current client of this provider
She really helps me and she keep me company.
The gal who comes is really nice.
June 09, 2020
I am a current client of this provider
My doctor told my family I had to be at a nursing home. So, there I went. My first 24 hours there was nothing but a bad experience, for me. My daughter was told about this agency & emailed Right at Home and within 24 hours, Right at Home had a schedule and a plan so I could be at home. This was the fastest service ever and that again made me worry. I just didn't want some strangers in my home, needed or not!
But, I do have to say, the staff is awesome and only wanted me to have want I needed & wanted. And punctual, said 9:00 am and they were there at 9:00 am! I will be short term, but if I ever need this kind of help again, I hope they're ready and able to be with me again! The staff is very respectful, polite, caring, educated and made me feel like they were family.
Thank you and God Bless
February 13, 2020
I am a current client of this provider
It helps my parents stay where they want to be.
The caregiver is doing exactly what my folks want her to do.
January 23, 2020
I am a current client of this provider
The whole thing. I couldn't do my day to day without them.
We've had a lot of success with them. They are really good to work with.
January 14, 2020
I am a current client of this provider
They need to show up. That's our biggest complaint.
They hardly ever have any help. There's no communication in the office at all. It's a guessing game with them.
December 27, 2019
I am a current client of this provider
The care and billing is good.
I'd tell them the phone number.
December 11, 2019
I am a current client of this provider
I am able to get through my daily life because of them. Before they started helping me, there was a constant mess. When I have surgery recoveries, they keep everything clean for me, and I don't have to worry about falling since they are here with me.
They need to have consistency with their employees. I had one poor employee and one that was really good when she was here, but she was inconsistent because she was late a lot. I have one now that is really great.
November 12, 2019
I am a past client of this provider
One gal that we had would go and do things on her own, but the other one would go and do things only if we asked her to.
I liked that one of the gals were really good and that she would find things to do on her own.
October 25, 2019
I am a current client of this provider
The services give me a break and monitor my loved one.
The agency has had to change their schedule because of other clients' schedules. That messed up our schedule.
October 14, 2019
I am a current client of this provider
I take care of my husband for chemotherapy, so we physically cannot take care of my dad. There was a chance that he wouldn't be accepted at the nursing home. This way, we are pretty well set for having at least someone for part of the time.
The caregivers have been very qualified and well trained.
September 06, 2019
I am a past client of this provider
I couldn't have done it without them. They gave me showers.
There was a lapse in the schedule, and one of the girls left. I was left in a lurch. They did find someone, but they didn't let me know.
September 06, 2019
I am a current client of this provider
It gives me some free time.
I like that they are flexible, and I have liked that the people they send out are friendly, personal, and easy to work with.
August 08, 2019
I am a current client of this provider
It helped us in all ways. They helped us with our baths and cleaning.
They should have people in the home who are ready to take care of their clients. A lot of times, we didn't have anyone come, and my daughter had to do it.
August 08, 2019
I am a current client of this provider
The services release me of that responsibility.
They could make better use of the time when they are there.
June 27, 2019
I am a current client of this provider
They have helped me the most because they are caring for my mother and helping her get dressed.
They are still growing and just hiring people, but at this time, they don't have many people working for them.
About Right at Home Fargo, ND
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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