"My dad is almost 95 and lives with me and my wife during the summer. We asked Home Instead to provide personal cares for Dad when we need to be away for more than a few hours. (He has an in-dwelling catheter and severe macular degeneration, along with profound hearing loss, and he cannot be left alone for more than a few hours ). The Home Instead aides have been very helpful in providing personal cares for Dad, as well as cooking meals for him and keeping his house clean. The Home Instead aide has always arrived on time, and she has been great at understanding what services Dad needed while we were away for a few hours. In addition, Home Instead - Brainerd schedulers have been very helpful to schedule aides on short notice. The billing process is very transparent and easy to understand. This agency seems to really be focused on the mission of helping folks stay in their own home. "

"Assigned caregiver is excellent, service scheduling is flexible and reliable, caregiver has been assigned longterm and become a friend,"