Right at Home Winston-Salem Greensboro

Offers Home Care

34 Reviews
Call (336) 439-9121
Right at Home Winston-Salem Greensboro (336) 439-9121
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Reviews of Right at Home Winston-Salem Greensboro

34 Reviews Write a review

Home Care Reviews for Right at Home Winston-Salem Greensboro

October 11, 2020

By Theresa

I am a current client of this provider

I have been using Right at Home for a few months now. They mostly help me take care of my dad, and they cook and clean a little bit. If I have to go somewhere or if he has an appointment, they go with me and help me. They're really good with Daddy, which is my main concern. I'm very pleased with them. They make it easy. We use one girl mainly a lot. She does really well with him. He likes her. So that's all that matters. I like her, too. The day that she couldn't come, everybody that they've sent me has been very nice and very knowledgeable. They all do good work. They're very easy to work with. The manager does everything in her power to accommodate whatever your needs are. She is approachable; you don't find that a lot. I would recommend them. She got a lot of nice people that work with her that know what's going on. With Right at Home, they have been consistent with anybody they've sent me.

October 07, 2020

By cats4me53

I am a friend or relative of a current/past resident

The staff was attentive setting up our in-home visits. The home caregiver was on time, pleasant, easy to work with, and my 90 year old mother really liked this young woman. Mom would enjoy working with her for the entire length of her care program. I strongly recommend Right at Home for your in-home needs.

September 28, 2020

By Happiest Daughter

I am a current client of this provider

I was there during the start of the shift today. Farrah did such an amazing job with my mom and prioritizing the chore list with her! I tried to stay out of the way to let them interact and was there only to deal with the repair person for my mother's phone and internet. Thank you so very much team! Farrah was able to deal respectfully and efficiently with my sometimes difficult memory challenged mom. Thank you to Farrah. Bless her!

September 10, 2020

By Splatt

I am a current client of this provider

We contacted Right at Home recently, looking for a simple 3-hour a week helper. The agency provided a helper named Kamryn for the first time yesterday. Kamryn performed light cleaning and drove my mom on some errands. Mom said that Kamryn was very friendly and took initiative to wipe down the microwave and table without being asked. We look forward to seeing Kamryn again.

April 15, 2020

By Pete

I am a current client of this provider

Casey is always on time and courteous, kind, and thoughtful and she learned the routine of the household very quickly. In general, she was the greatest employees and should be given the highest rating possible. Right at Home is excellent and the most responsive to the needs of the patient and I have already recommended this company to another family.

December 20, 2019

By Beverly A-P

I am a current client of this provider

The agency's management team was very professional, courteous, and helpful. They responded promptly to unexpected needs we had with our mom, substitute service, and questions. The caregivers sent to us were kind, understanding of the elderly with dementia, and courteous. We were especially pleased with the last caregiver assigned to us (Amber) who was an answer to prayer. She was the consummate professional, knowledgeable, caring, and a joy to have in our home and in our family. I highly recommend this agency and its caregivers to anyone seeking tender, kind, and professional care of their loved ones.

April 18, 2019

By rbell

I am a current client of this provider

Wonderful service and excellent staff to work with! Have dealt with them for several years and would never use anyone else. All of the office staff are wonderful and the workers they have are fantastic! Gives me great peace of mind to know my parents are well taken care of. They also are very happy with the service provided which is most important! Would highly recommend them to anyone looking for this type of service. They provide round the clock care for my parents which is a great comfort! They always arrive on time and interactions with them is more than I expected. The agency cannot do enough to help out!

March 23, 2019


I am a current client of this provider

We've been using Right at Home Winston-Salem since June of last year. They help my mother shower, meal preparation, eat, take medicine, with her physical therapy, getting around the house, do grocery shopping with her, and use the bathroom. They're there from 8:30 to 2:30 and 5:30 to 8:30 every night, seven days a week. There are three or four aides rotating. The level of care my mother needs is progressing in the wrong way, but the management has definitely stepped it up.

October 24, 2018

By westfamily

I am a current client of this provider

Managers and Caregivers were knowledgeable, respectful, and professional. They responded quickly and fairly to requests and concerns. We felt relieved knowing that our family member was in safe hands.

February 12, 2018

By Lisa McElveen

I am a current client of this provider

Right at Home's help has been a blessing to me and my family. Due to my dad's illness and an immediate need for 24-hour help, I reached out to RAH based on a friend's recommendation. By the next business day, Jackie (owner) came to the hospital to meet my mom and dad, and by the time he was discharged, RAH was prepared to provide 24-hour help. While my parents are adjusting to a 'new normal', it has been a rough few weeks, and at times, I have despaired on and off about what would happen...would my folks get back to some level of normalcy, etc. RAH staff were a godsend. I expect that there will still be some bumps in the road as we adjust to my parents' changing health needs, but I think we're through the worst of it, and RAH was key to making that happen. I know that RAH is a business, but Jackie and her staff act as if it's also a ministry, and that means the world to me .

January 17, 2018

By Gerald Chrisco

I am a current client of this provider

The level of personal care is extraordinary. Every caregiver we've had is genuinely loving and attentive.

January 16, 2018

By Pleased with RAH

I am a past client of this provider

My stepmother was cared for by several employees from Right At Home. She and I both were pleased overall. One particular employee became a long-time companion and friend to her. I felt my stepmother was taken care of and felt secure. I have recommended RAH to several of my friends.

January 04, 2018

By theycaredformymother

I am a past client of this provider

Right at Home provided excellent caregivers for my mother. They always kept me informed, which is so important, when you have a parent being cared for that have 24/7 needs. I highly recommend Right at Home to anyone. Good people!

September 30, 2017

By smoothienurse

I am a current client of this provider

Right at Home literally live up to it's name. The agency leadership staff Shanita and Kaitlyn were the face and voice prior to the services being implemented, They are very professional and went beyond my expectations to find the appropriate staff to service the special and demanding needs of my father. I am truly satisfied with this agency and also with open communication of being informed. I rate them 5 stars!

January 16, 2017

By Fife2926

I am a past client of this provider

RAH was a great help to us for more than a year. They were able to send a caregiver to stay with my husband for the night just a few hours after I first called them from the hospital. They continued to send good people day after day and night after night for months, and as needed since then. All of their caregivers were reliable and trustworthy. Some personalities and skill sets fit in better with our family than others, but all were kind and willing. I can highly recommend this agency.

January 13, 2017

By cpace

I am a past client of this provider

Right at Home – Winston Salem, NC was very professional, courteous and caring for my parents. The office staff kept us in constant communication of all aspects of their care. If an issue did arise, they were diligent and prompt to resolve it. They allowed my parents to stay in their house and live out their days with dignity, safety and love. I would recommend Right at Home to anyone that needs the highest quality care for a family member.

January 11, 2017

By mjmd536

I am a past client of this provider

Right at Home's caregivers were always competent and loving. My parents were not too keen on having help at home and the caregivers respected that and won them over. I highly recommend this company and it's conscientious employees.

January 10, 2017

By sjnelson820

I am a current client of this provider

The fact that the caregiver was matched so well with my father made it so much easier to accept a stranger into his home. We had anticipated that my father wouldn't like anyone who came, but he really likes his caregiver. She did everything we asked her to do, and was very pleasant and friendly. She took him to a doctor's appointment one day, which was a blessing to me. I usually take him but this appt was spur-of-the-moment, and she got him there without missing a beat. I highly recommend Right at Home.

November 22, 2016

By Myrtle366673

I am a current client of this provider

We are using Right at Home for my mother-in-law. The caregiver is excellent. I only show her one time what to do, and she already knows exactly what to do when she comes in every time. She is excellent with the patient, and she is also clean. She cleans up after herself. I have no complaints about her. The service of the agency is good. The only thing I do not like about them is the pricing. They tell you that if you use them consistently on a more regular basis or more than once a week, they will charge you like $20 an hour, but when we use them only on Saturdays, they charge us $25 an hour, and they want a pretty decent deposit.

May 10, 2016

By Marlys OehingerUWTIF

I am a current client of this provider

Very efficient and courteous. Tries hard to do a good job.

May 10, 2016

By Eileen Macaulay

I am a current client of this provider

The care from Right at Home is great.

January 15, 2016

By Mike A.

I am a current client of this provider

Right at Home (Winston Salem) has provided 24/7 care for my 90 year old mom following her stroke and rehabilitation. Even in bad weather and over the Christmas holidays they covered every shift with wonderful care-givers. Jackie has been a great resource and help in solving problems and making sure Mom's needs are addressed. Most importantly, Mom has thrived at home with Right at Home assistance. I am happy to recommend them.

November 30, 2015

By Anonymous120158650

I am a current client of this provider

Right at Home is extremely efficient. They’re very helpful and professional.

July 16, 2015

By rmiller546

I am a current client of this provider

My dad is in the advanced stages of Parkinson's disease and mom has Macular degeneration. Dad's condition has found him mostly unable to care for himself or to get himself around. We've all (including Dad) been concerned about Mom's ability to care for him in a safe and secure manner for them both. We interviewed several at home care givers, selected Right at Home and couldn't be happier that we have chosen them for helping mom and dad. Not only have they taken care of Dad by bathing him, helping him with his bodily functions and whatnot, but they've also relieved mom of a tremendous amount of physical labor which she did not need to attempt. In addition, the family has learned a tremendous amount from each of the care givers about how to get him motivated to help himself, how we can safely aid him in moving about and what type of care he needs. In short, they've not only helped to take care of dad but they've taught the family about how best to help him ourselves. They've been wonderful. The staff/care givers are considerate, gentle and most importantly provide care in a DIGNIFIED manner which our parents deserve. I'd highly recommend them!

January 30, 2015

By Carolyn from North Carolina

I am a current client of this provider

We have been clients of Right at Home Winston-Salem as needed from 2009-present. We are grateful beyond measure for the work of this wonderful group of people. Jackie B., Assistant Director, has exceptional skills at working with clients. She is wise, knowledgeable, compassionate, and always has a host of ideas and solutions for whatever problem we need help with. The office staff are always helpful and they respond courteously to whatever questions or changes we may have. The caregivers are exceptional with many real-world angels in the mix. We are happy to give them a top review.

December 29, 2014

By Charlie Sam

I am a current client of this provider

We currently use this provider but will be transferring to another agency. Our mom has Alzheimers and diabetes. We needed a caregiver for cleaning, safety, meds, and healthy meals. Cleaning was a joke... gross is the better word. Safety -- Mom broke a glass candle. The caregiver left it until we came over (1 week later). Healthy diabetic meals -- didn't happen. The caregiver was feeding her sandwiches for every evening meal. On our last visit with Mom her glucose was over 300... they are very nice but we are paying $17.50 an hour for this caregiver to come into Mom's home and sit on her bottom watching tv. The icing on the cake was tonight when the caregiver called her agency less than an hour before she was supposed to be at Mom's house and called in sick... now Mom has no one there with her during the evening which is when an alzheimers patient needs a caregiver most... smh would not recommend this agency

Provider Response

The safety and well being of our valued clients is top priority at Right at Home Winston-Salem. Our customized care services include the availability of care services for aging loved ones diagnosed with Alzheimer’s disease or diabetes. Our mission is to improve the quality of lives for those we serve. We’re working incredibly hard to match caregivers to each of our valued clients based on the skills set of our caregivers, and individual care needs of each client determined by our thorough evaluative selection processes because of our genuine commitment to care excellence. Each care plan we design is customized to the individual preferences and needs of each valued client.

If our caregivers at any time fail to fulfill our high standards of safety or care expectations , we welcome constructive criticism because we’re better able to promptly address any behavioral observations not adhering to our established high standards of care excellence. In the rare instances a caregiver is ill or unable to care for clients in their homes, we’re committed to doing everything possible to make sure our aging clients are cared for. Right at Home Winston-Salem is your trusted home care friend in the Winston-Salem area.

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About Right at Home Winston-Salem Greensboro


Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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