Home Instead - Winston/Salem, NC
126 S Spruce St, Winston-Salem, NC 27101
(800) 558-0653
Verified Partner
4.9
(22 reviews)
Photos of Home Instead - Winston/Salem, NC
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Reviews of Home Instead - Winston/Salem, NC in Winston-Salem, North Carolina
SuzeeQ
5
|
April 17, 2024
Home Instead has been wonderful to work with. They are so helpful and flexible in trying to fill additional shifts whenever needed. I am just so grateful to know that my Mom is being so well cared for. Fayenita goes above and beyond to make certain she feels comfortable and safe. She has been an amazing companion for Mom and is just wonderful!
MCHasher
5
|
September 30, 2021
They have gone above & beyond their stated services for my mother. It was also very easy to adjust to care for mother more often. Delightful dispositions exhibited from everyone I have spoken with. An extra praise for all of Gina's & Peggy's help!
Janet
4
|
November 25, 2020
My experience with Home Instead Senior Care is wonderful. I had a lady here this morning and we got so much done because she is a good worker. Most of them are good workers, but there are a few that are not. They sent me some young girls who are like in their twenties when I first came out of rehab and they didn't do anything but sit. I called the company and told them not to send me those, but someone who has energy and would work and do what I would need them to do. They have ever since. They wash dishes, make beds, do laundry, mop floors, clean bathrooms, and help me bathe if I need it. They're just wonderful help. They grocery shop or get our meds for us, too, but they don't do any heavy lifting and we don't ask them to do anything too strenuous. But they're real great help. I would recommend them.
Thomas
5
|
September 10, 2020
Used Home Instead to care for my wife who has Alzheimers until she entered a residential facility. I found the care rendered by Home Instead to be competent and caring. Good agency.
Chris
5
|
September 6, 2020
Top notch organization from top to bottom. 10 stars to Shannon H. and this superb, caring, understanding witty and very informative staff of Regina, Leanda and Brooke. Also 10 stars to the in the field caregivers, Sharon, Denise, and Brenda. I cant say enough about this wonderful group of people!
CEH Family
5
|
February 11, 2020
Home Instead cared for our dad on/off for about 3 years as he struggled with various health challenges, including walking. They provided a variety of services such as food prep, light housekeeping, running errands, driving him to doctor appointments, and getting him dressed. Team was dependable, attentive, kind and respectful. If we had an issue with someone (very minor), they addressed it immediately & supported our requests. They gave us peace of mind that he was being treated like they would treat their family. We highly recommend this organization. Thank you!
Trish Gray
5
|
January 21, 2019
My mother has Alzheimer's and Vascular Dementia. She is no longer capable of managing her medication. I am so grateful for the excellent care she receives through Home Instead Senior Care. On the days that I cannot help her, Home Instead does. Mom enjoys seeing the staff when they visit. I now have peace of mind that my mother will take her medication correctly.
T. Speas
5
|
November 2, 2018
You provide professional, yet caring, support. It's a tough combination, but you guys pull it off!
L. Chapple
5
|
October 26, 2018
Very pleased with the exceptional care my husband has received from everyone at Home Instead Senior Care. All the caregivers are so very loving and caring, always striving to do the very best they can to enrich the daily life of mu husband who suffers from Parkinson's and dementia associated with Parkinson's. I also very pleased with the help I received from the office staff. They are exceptional. I can't think of a better word to describe their commitment. So proud to have everyone at Home Instead with me, helping to care for my husband.
M. Jackson
5
|
October 24, 2018
Friendly office and staff. Healthcare workers are friendly and prompt. Nurse visits are cordial and helpful.
Miriam
5
|
June 15, 2018
I was very impressed and happy with caregivers who came to my house twice a week to be with my husband who has dementia. They were courteous and caring and on time. My husband is now in facility for dementia.
Perin
5
|
September 9, 2017
Excellent caregivers. Helpful online portal. Flexible and experienced.
Jane227103
5
|
April 18, 2017
We have used Home Instead for many months, and used several locations due to the fact we move our mom from child to child. We all get time to spend with her. Each location has loving and caring employees.
Lynn513514
5
|
March 31, 2017
I have received excellent care from Home Instead. My caregiver, Jenny – CNA is always on time and is very skilled at fulfilling my needs. The whole staff is helpful and efficient.
Boris808022
5
|
March 29, 2017
Ms. Dee has been a blessing. A great companion for my mother. She comes in with a great attitude to work and to be a companion with recommendations. I'm thankful to Home Instead and Ms. Dee. Thanks for all you do!
Sam444345
5
|
March 17, 2017
This exceptional organization has been providing assistance to my elderly parents for a number of months. The caregivers have become trusted companions, and they addressed my parents' needs with competency and compassion. The management is extremely helpful and caring, and I am pleased to give Home Instead a very high recommendation.
NCSylvia
5
|
February 26, 2017
I love the flexibility I'm afforded; if I need to get Mom to an appointment or go out of town, all I have to do is call and her care will be covered. Everyone is so friendly and helpful. You understand how difficult this process can be for a dementia patient, and are willing to work within my mother's comfort zone to provide her the assistance she needs to stay in her home. You have been life- and sanity-savers; I could not continue to provide for my mother without your help. Thank you, thank you, thank you!
freejv
5
|
February 1, 2017
Home Instead showed a great amount of care, and they know and run their business well. They are very knowledgeable of their patients and their needs. Your caretakers are wonderful and caring people.
Grace61
5
|
January 26, 2017
Having a Customer Advocate that is accessible understanding of my needs has relieves a lot of the stress that comes with the responsibility of being the family Caregiver. Breanna has been there for me to assist with my needs and concerns.
WT
5
|
July 21, 2016
I was referred to Home Instead by a family member. They’re outstanding. I had a personal interview with the team coordinator and the owner of the company. I like their price and minimum hours. They have met their obligations based on our agreement. At the end of the billing cycle, they invoice me by email. I like the flexibility and lack of contract, but the minimum hours is what’s really impressive.
LovesHomeInstead
5
|
March 3, 2015
We depend on the local office for occasional "respite" care for mom when we're out of town or working. Mom lives in a retirement community and loves their companion service.
Charles32
4
|
December 30, 2013
I like Home Instead Senior Care because its affordable and I like their contract visits. We are using them for three months now. The caregiver is very proficient, caring and professional in every way and she's doing really well. We are using her three days a week in the afternoon as companionship for my spouse just to give me some time off. They are very well together and she's very patient in her activities. They are very good and we hope to continue using them.
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Services and Amenities of Home Instead - Winston/Salem, NC in Winston-Salem, North Carolina
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Winston/Salem, NC in Winston-Salem, North Carolina
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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