I had two referrals from my doctor and with Well Care Home Health. There's something about the people that I talk to that I felt more comfortable with. They've all been excellent. Excellent. Mostly I need physical therapy, which I get two times a week, and then occupational therapy. Scheduling is very good, they phoned me, they give me an opportunity to either have a regular days or just be able to call ahead of time, because that works for me. They're very personable, very informative, and they gave me as much information as they could. I didn't know what to expect, but I'm very happy with them.

Well Care Home Health
Offers Home Health Agencies
3 Reviews
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(800) 973-1841

Reviews of Well Care Home Health
Home Health Reviews for Well Care Home Health
August 31, 2021
I am a current client of this provider
May 26, 2020
I am a current client of this provider
We are using Well Care Home Health for my husband. They provide personal care, somebody comes up and bathes him, there's physical therapy, occupational therapy, and swallowing therapy to help you swallow correctly. They did not offere cognitive therapy when he fell and hit his head. I can't say enough of the person who takes care of him, and comes and bathes him; she's wonderful. They're excellent, you can reach them 24 hours a day, seven days a week. No matter what your problem is, they will send a nurse out the very next day, or somebody to handle your problem.
June 12, 2014
Other
Well care home health is a joke. My mother got out of the hospital in February and they said she needed home health care so we went with well care not knowing that they are very unrealible. They tell you that they will be there at 9 and show up at 12. They don't come for weeks but want to make money so will come for three days straight and sit on the computer and type and do nothing. My mom and me insisted she be discharged from well care because they were doing nothing and they extended the discharge process to three days to make money. If there was a star less there one I would give them that. I work at night and take care of my mom during the day so in the mornings we want to sleep but we couldn't even do that because we waited up and tried to be nice to very slow unprofessional well care nurses to come. To top it off my mom always had a different nurse and we never knew which one was coming or what they were doing and why. This service should be shut down and reevaluated. The nurse that claims to be the head nurse is very dizzy and seems like she may be drinking while on the job I don't want to get anyone in trouble and I can't remember names because there is so many of them but please evaluate well care of wilmington nc and Burgaw nc in Pender and new handover counties.
About Well Care Home Health
Well Care Home Health is a home health agency serving Wilmington, North Carolina and the surrounding area. Well Care Home Health offers around-the-clock medical and non-medical care in the home. Contact the agency for more details on services and rates.
Get CostsServices and Amenities of Well Care Home Health
Medicare
- Overall:
- Medicare Provider Number: 347002
- Ownership Type: Private
- Date Certified: 01/07/1966
Quality of Service
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Timeliness of providing service99%
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Taught patient or caregivers about their drugs99.9%
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Checked patient's risk of falling99.9%
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Checked patient for depression99.6%
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Checked for flu vaccination92.3%
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Checked for pneumonia shot94.4%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care99.8%
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How often patients had less pain moving around93.2%
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How often home health patients had to be admitted to the hospital16.1%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted15.2%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalWorse Than Expected
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalWorse Than Expected
Patient Improvement
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Walking or moving around89.5%
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Getting in and out of bed87.2%
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Bathing92.6%
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Breathing91.9%
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Wounds/healing after an operation98.4%
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Medication compliance84.4%
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