Visiting Angels Auburn

Offers Home Care

430 Reviews
Call (800) 973-1841
Visiting Angels Auburn (800) 973-1841
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Reviews of Visiting Angels Auburn

430 Reviews Write a review

Home Care Reviews for Visiting Angels Auburn

November 29, 2022

By Gerard "Gerry" L

I am a past client of this provider

They were extremely helpful in helping me adjust to the homebound life. We enjoyed the times that they were with us.

Provider Response

Thank you Gerry for letting us know how valuable our services are for your family. We appreciate your comments and Happy Holidays!

November 23, 2022

By Maria "

I am a past client of this provider

When they came to the house, they went over every single detail of what they do and don't do. They were very informative from the get go. I like that they know how to interact with the elderly. They're very patient. She was always open to listening to her.

Provider Response

Thank you Maria for your comments on how we relate and communicate well concerning our home care services. We love that you spoke about our patience and listening skills. We spend quite a bit of time making sure all our caregivers have these skills so they can shine out in the field taking care of their clients. Happy Holidays!

November 18, 2022

By Anonymous_6690

I am a current client of this provider

They make sure the client safe. I like that they provide a way. I know she's safe when I'm not home.

Provider Response

We appreciate your kind words on how we provide safety supervision for your family member. The peace of mind we know is so important to many family members. Thank you for your business and Happy Holidays!

November 17, 2022

By Roger D_2

I am a current client of this provider

They have helped immensely. We need a lot of care, and they provide that. They gave us a good caregiver!

Provider Response

We are also happy that you have a perfect match of a caregiver. We love building relationships with our families and it appears your caregiver is doing just what we ask.

November 11, 2022

By Albert D_6

I am a current client of this provider

The caregivers are angels. I like how the company is good at matching my mom with caregivers.

November 11, 2022

By Carolyn "_3

I am a current client of this provider

Whatever needs to be done, they do it. It seems to be very well run, and the caregivers seem to be very well-trained.

Provider Response

Thank you Carolyn for your comments on how well trained our caregivers are in providing home care for your family. We love that we are meeting your expectations. Thank you for your feedback.

October 27, 2022

By Lynn P_9

I am a current client of this provider

They take great care of my husband. It allows me to sleep at night. They follow up with me and the employees are pleasant and easy to work with.

Provider Response

Thank you Lynn for providing some feedback on how well our homecare aids are working in your home. We also enjoying working with you to provide great care to your husband. Thank you for your business!

October 24, 2022

By Albert"Al" B

I am a current client of this provider

They have made my life easier by cleaning for me. I like that the caregiver listens and follows through.

Provider Response

Thank you for your feedback Al. We are so happy you find the communications with the caregiver are going well in meeting your homecare needs. Thanks again for your comments on Visiting Angels.

October 24, 2022

By Anonymous_5008

I am a current client of this provider

I am still recovering from an injury, and it has been very helpful. They are thorough and friendly.

Provider Response

We are so glad we helped with your transition back to the comforts of your home and to be with your cats. Our furry friends are family too. We appreciate your comments. Thank you.

October 24, 2022

By Tiffany L

I am a current client of this provider

They give me some of my life back, and I can give duties to the angels instead of doing it myself. We have a good group of caregivers that work with my mom.

Provider Response

Thank you Tiffany for your feedback. So glad we our agency is accommodating to your families needs and that we have some very good caregivers assigned to your family. Appreciate your business.

October 24, 2022

By Kim H_12

I am a current client of this provider

He likes the company it gives him, because it means he will not be alone, and they do things that help around the house. I would recommend them because they are caring, compassionate, reliable and dependable.

Provider Response

Thank you, Kim for your feedback on our caregivers. We love how you described our staff as being caring, compassionate, reliable and dependable. All traits we look for when screening and hiring caregivers. Thank you for the feedback.

October 10, 2022

By Dolores "_1

I am a current client of this provider

They try to match the person, and they have been very good. I like the people they send out.

Provider Response

Thank you Dolores for your comment on receiving a quality caregiver from Visiting Angels! Thank you for your business.

October 10, 2022

By Anonymous_6580

I am a current client of this provider

It gives us the care we have been looking for and they provide services that help us get a break when we need it. I like them because they are responsive and they are very kind people to work with in a stressful situation.

Provider Response

We appreciate your feedback on the value our homecare services bring to your family! Thank you!

October 10, 2022

By Harry S_10

I am a current client of this provider

She takes me to places I can't go, and I do appreciate that. The rate per hour is high.

Provider Response

Thank you Harry for your positive comments and to know how pleased you are with our services.

October 10, 2022

By Anonymous_6596

I am a current client of this provider

They could make my life easier by working on the scheduling. I just have to constantly be aware of the schedule. We have not been with them very long, so I can't say much.

Provider Response

Thank you for your comment. We do have a family portal that you can access 24/7 and was provided to you in your welcome packet. Please give us a call so we can further discuss and correct any problems your family might have with scheduling. We do try to maintain consistent schedules so typically there is not much that should change with the exception of vacations and when a caregiver is sick.

September 28, 2022

By Michael F_15

I am a current client of this provider

They help me go to my doctor's appointments. I like that they help me do everything I can't do.

Provider Response

Thank you Michael for the feedback so others know how important the role is of a caregiver.

September 28, 2022

By Pauline B_8

I am a current client of this provider

They are here for us. I like their responsiveness.

Provider Response

Thank you Pauline for your feedback on how our agency operates and how we are responsive to your needs. We appreciate your business.

September 27, 2022

By Anonymous_6515

I am a current client of this provider

They could find the same person to come. The girls are very pleasant. They arrive on time and leave on time.

Provider Response

Thank you for your feedback on how reliable our caregiver have been with your family. We also strive for continuity of care with the same staff on each case so they become familiar with all the needs and particulars of each family they serve. Thanks so much for your business.

September 22, 2022

By Carol H_36

I am a past client of this provider

They were good companions for him. I like that they were very conscientious. They helped not only Everette, but me also.

Provider Response

Thank you for your feedback Carol. So glad we assigned some great caregivers to your team to assist your family. We also find our staff provide so much relief to the spouses too. So glad you voiced how they helped you too.

September 22, 2022

By Anna H_7

I am a current client of this provider

They've made life a little easier by helping me with driving. They make me feel better and talk with me. I do things how that I normally wouldn't. I like that the gal that comes here is very nice and overall good. They are dependable and kind.

Provider Response

We appreciate your feedback Anna. So glad you find your caregiver is nice, kind and dependable for meeting your needs of running errands and helping around your home. Thank you for your business!

September 20, 2022

By Susan "_1

I am a current client of this provider

The caregiver helps me get organized and helps me to my appointments. The caregiver is timely.

Provider Response

Thank you Susan for your feedback on how timely our caregiver is at arriving to your home. We really appreciate your business.

August 26, 2022

By Patricia C_14

I am a current client of this provider

I am not a nervous wreck like I was before with dirty floors. I like that they are dependable.

Provider Response

Thank you Patricia for the 5 star review! You are correct our caregivers can help with a variety of items to assist our clients! Appreciate your comments.

August 25, 2022

By Kimberly H_6

I am a current client of this provider

They have helped by being there and taking care of their well-being. I like the employees and they are very reliable.

Provider Response

Thank you for your feedback. We will review your case and check into your concerns with consistency. We do strive to schedule permanent regular shifts and will look into this further.

August 23, 2022

By Terry C_5

I am a current client of this provider

Visiting Angels has made my experience positive by being available when needed. I like Visiting Angels because they do a good job matching caregivers.

Provider Response

Thank you Terry for your comments and so glad we can provide you some peace of mind when we are in the home assisting your Mom. We are thrilled to have some some caregivers that seem to be the perfect fit for your family.

August 18, 2022

By Janice D_10

I am a current client of this provider

She is very helpful. She helps me with anything I need. She gets the wash done and then vacuums. I like that they are taking care of me really well. Loraine is unbeatable.

Provider Response

Thank you for letting us know how well Lorraine is working out in your home. Her halo shines bright! Thank you so much for your business and stay well!

August 09, 2022

By Judith L_6

I am a past client of this provider

They helped me with things like picking up the house and putting laundry away. I was pretty happy but the caregivers had a problem with something in the house and they did not tell me what. Then they did not come anymore.

Provider Response

Appreciate your response. We would have loved to continue helping you but your daughter was communicating with us and cancelled services. Hope all is going well.

August 09, 2022

By Karen D_20

I am a past client of this provider

My dad liked the caregiver that they sent out. They need to have more flexibility with their hours and more available staff.

Provider Response

So glad your Dad liked his caregiver assigned. We would love more staff as well but we only hire those caregivers that we have thoroughly screened and meet our standards. We don't just put warm bodies in a home. We want every family satisfied with their services and their is a shortage of qualified workers in our area. We are working hard on this aspect of our business every day. We appreciate you comments.

August 05, 2022

By Patty B_8

I am a current client of this provider

The caregivers are well trained and intuitive. I like that they work with me.

Provider Response

Thank you for sharing the competency of our staff. We appreciate your comments.

July 27, 2022

By Joan B_27

I am a current client of this provider

My caregivers have helped me the most by taking me out. There's quite a turnover of caregivers.

Provider Response

Appreciate your feedback Joan. We have had a few staff on your case have vacations and one decided to retire. We do strive for continuity of care but sometimes with changes of schedules the existing staff might have a conflict with another client they are assigned and this would result in a fill in on those days your permanent schedule might change. It is not turnover of staff but more so the changes in schedules that result in staff changes. Thank you for your business.

July 27, 2022

By Joel A_1

I am a past client of this provider

They came in the mornings and did what I needed them to do. I liked the scheduling.

Provider Response

Thanks for the feedback Joel. So glad we were able to accommodate your care and schedule needs. We appreciate your business

July 25, 2022

By Andrew "

I am a current client of this provider

The caregivers are able to help with things around the house and have given me more time to work and do what I need to do, which is a huge help. I would recommend them because they always are on top of the scheduling.

Provider Response

Thank you Andrew for your feedback it is greatly appreciated!

July 25, 2022

By Lisa C_26

I am a current client of this provider

The agency has great communication. I like their communication.

Provider Response

Appreciate your feedback Lisa. So glad you are pleased with our communications. We find this is vital to the success of our caregivers and the families we serve.

July 21, 2022

By Gary E_6

I am a current client of this provider

They could charge less. They could be a little cheaper. I like the dependability.

Provider Response

Thank you Gary for your comments and so happy we allow you to live your dream with the companion of your dog. We appreciate you!

July 18, 2022

By Norval S

I am a current client of this provider

The whole management is really great and I am impressed. It is an excellent company, I am so happy with the services.

Provider Response

We love to hear that we are meeting your expectations for services. Thank you very much for your feedback!

July 18, 2022

By Rita J_2

I am a current client of this provider

Visiting Angels has made my experience positive by helping me get around. I like Visiting Angels because they are consistent.

Provider Response

Thank you Rita for your feedback. I know your caregiver strives for excellence and happy she is assisting you with the household tasks that are most difficult. Appreciate your comments.

July 18, 2022

By Susan E_11

I am a past client of this provider

My husband needed a lot of help. He had Parkinson. They were professional and caring.

Provider Response

Thank you Susan for sharing your experience with Visiting Angels. We are thrilled you enjoy your caregivers!

July 18, 2022

By Diane C_25

I am a past client of this provider

The client loved Sharon. We only had her 3 days a week but it was a big impact for the client. The caregiver helped my husband the most by helping him do exercises. I liked that the caregiver we had was phenomenal. Her name was Sharon.

Provider Response

Thank you Diane for expressing your satisfaction with the quality of our caregiver that was assigned to your family!

July 11, 2022

By Robert C_57

I am a current client of this provider

The caregivers make my bed for me. The company seems to be efficient.

Provider Response

Thank you for your comments Robert. We appreciate you!

July 11, 2022

By Anonymous_6254

I am a past client of this provider

They weren't able to provide the services that the client needed. I would recommend them if the services were properly aligned.

Provider Response

Appreciate your feedback. We agree too. We have a higher demand for our services than we do have staff. Some schedules are harder to fulfill but we are doing our best to utilize our staff efficiently. Also, COVID is still present and for the safety of our clients we at times will have caregivers that need to quarantine.

June 28, 2022

By Sandra G_12

I am a current client of this provider

Our caregiver is great. They are very accommodating.

Provider Response

Thank you for shining the spotlight on your caregiver! We appreciate your feedback.

June 27, 2022

By Pat S

I am a current client of this provider

It has tremendously improved my life. I am on my feet much sooner after my shoulder replacement. I like the fact that they care and are on time. They give me good care.

Provider Response

We are so thrilled our homecare services are providing you quality of life and make it easier for you. We agree we have some wonderful caregivers assigned to your case. Thank you for your comments Pat.

June 22, 2022

By Jane B_9

I am a current client of this provider

They are very helpful and kind. I like that they are very agreeable.

Provider Response

Thank you Jane for the 5 star review! We appreciate your comments.

June 22, 2022

By Michelle H_15

I am a current client of this provider

We are not using the services too much. They only provide coverage for 9 hours out of 168 hours. Their coverage is superlative. The caregivers have helped the most by understanding. My mom has Alzheimer's. It's a very sneaky and insidious disease. They have been very understanding and very accommodating. I like that they're very caring people. They're very professional, empathetic, and they're very nice. We just had an assessor from the Visiting Nurses Association who came to evaluate my mom's status. I told her we have independent contractors, caregivers from another agency, and caregivers from this agency. She said when she goes out to see families and families are looking for caregivers, she recommends this agency. One of our caregivers for my mom was nominated for Angel of the Year.

Provider Response

Thank you Michelle for your feedback on our agency and passing along what the Visiting Nurse stated about our reputation overall in the field. Thank you so much for your business.

June 15, 2022

By Anne C_6

I am a current client of this provider

I don't have to go out there every day. They're kind and dependable.

Provider Response

We are so happy you found the perfect match of a caregiver to assist your family. Thank you so much for your comment it warms our heart.

June 15, 2022

By Suzanne B_3

I am a past client of this provider

I would never recommend Visiting Angels to a friend as they argued with me about the care and I could not trust them during the difficult time we were having.

Provider Response

Thank you Suzanne for your feedback. We are so sorry you felt this way. We know there was a disconnect with the communications at the facility and we will work on streamlining this in the future. We do appreciate this feedback.

June 08, 2022

By Diane S_32

I am a current client of this provider

They are very good with my loved one and I have no issues. I like that they take good care of him and that they are easy to work with.

Provider Response

Thank you Diane for your feedback on the caregiver assigned to your case. We appreciate your business and taking care of your loved one!

June 08, 2022

By Courtney S_1

I am a current client of this provider

Everyone we have met with or spoken to have been reliable, prompt, professional and kind. I like their consistency, professionalism, and that they are quick to respond.

Provider Response

We love your feedback Courtney and so happy to hear you describe the best qualities of our staff. We very much appreciate your business.

May 23, 2022

By Darlene J_2

I am a past client of this provider

I like that the agency did all the things they said that they were going to do. They would let me know if the aide had a problem or some concerns in her home. I really liked that they provided the assurance to have someone around and they would run her to the store for her so she would not have to wait.

Provider Response

Appreciate your comments on how helpful our caregivers are for your family!

May 19, 2022

By Denis G

I am a current client of this provider

I am still working so I need someone to take care of her during the day and they give me feedback. they are very professional and they know what they are doing.

Provider Response

Thanks you so much for your feedback and very pleased to hear our operations team is doing a fantastic job. We appreciate your feedback!

May 19, 2022

By Greg H_14

I am a past client of this provider

The caregiver we had was not good at cleaning the house, but she was good at being a companion to my mother. I liked that they were available as we needed them.

Provider Response

Thank you Greg for your comments. We will provide additional unannounced inspections to check on the quality of the housekeeping, thank you for bring that to our attention. We are happy that the caregiver provided some great mental stimulation and was flexible to your families schedule. Appreciate the feedback.

May 18, 2022

By John P_36

I am a current client of this provider

They help me keep the house clean. I like everything about the agency and the services.

Provider Response

Thank you John for your feedback on how professional our caregivers are in your home. We appreciate your business and very pleased you have caring staff assisting in your home.

April 28, 2022

By Parker P_2

I am a current client of this provider

They have provided quality people. I have had three caregivers and have been top quality.

Provider Response

Thank you Parker for your comment on the quality of our caregivers that provide homecare services in the Manchester, NH area. We appreciate your business.

April 26, 2022

By Mary "_6

I am a past client of this provider

They helped my mom really well. It left the family to be able to do other things. I didn't have to worry if she was okay. They were really nice. We needed 24-hour care and they got it for us.

Provider Response

Thank you Mary for your comment on our homecare services. We are so happy your got the relief and peace of mind in choosing Visiting Angels. Thank you so much for your business.

April 25, 2022

By Laurie C_7

I am a current client of this provider

The people I have dealt with have been professions, friendly and have good experience behind them, so I feel them to be trustworthy when in my dads home. I like that they are dependable.

Provider Response

Appreciate your comments on how dependable our caregivers are and that our staff are friendly and professional. All qualities we look for to place in the homes or our clients. Thank you so much!

April 21, 2022

By Chris B_23

I am a current client of this provider

Visiting Angels could make my life easier by being able to find caregivers that fit the schedule that we need. I would recommend Visiting Angels more if they had more staff available.

Provider Response

Thank you Chris for your comments. New Hampshire is in a critical state of workforce challenges in the healthcare field. We always do our best to provide the schedule needed but there are time frames that are highly requested so we do need look at each client and serve those in a more critical need first. We are on several workforce groups and are working together with legislative representatives to work on problem as it will only become an increasing challenge. We value your input and ask you to also voice your concerns to your local legislatures to help us all solve this problem moving forward.

April 21, 2022

By Luis E

I am a current client of this provider

They've helped the most by giving me a break while they are here. They come through when I need the help really fast and they're professional.

Provider Response

Thank you so much for your response and how we were able to find a compatible caregiver for your needs. We appreciate your feedback.

April 12, 2022

By Karl W_1

I am a current client of this provider

The caregiver has done a good job and she talks with her. The care that we get is very nice and they seem to have a great time.

Provider Response

So glad you are pleased with our services and that the caregiver is a great fit. Thank you for your comments.

April 12, 2022

By Joe R_4

I am a current client of this provider

They have helped my wife which helps me. They should make sure everyone is vaccinated against covid.

Provider Response

Thank you Joe for your feedback. The majority of our staff are vaccinated but as you know some cannot get vaccinated for health or religious reasons. We would hate to eliminate these staff from our workforce, which is greatly needed. All staff take precautions, are screened daily and wear masks. We advocate for all our client to also get vaccinated if they are able too. We appreciate your concerns.

March 28, 2022

By Jimmy D_1

I am a past client of this provider

They helped the most with the things I am not able to do myself. They could improve the nonsmoking help they provide.

Provider Response

Thank you Jimmy for your comments. Visiting Angels does aim to provide a personal care plan for all our families and maintain a professionalism at all times.

March 28, 2022

By Erin L_1

I am a current client of this provider

I trust the caregiver 100% and I don't have to worry. I like that they are pretty easy to deal with.

Provider Response

Thank you Erin for your feedback on finding a good trusted caregiver for your family. We strive to make life easier for all our families and so glad we are meeting your needs. Appreciate your business!

March 23, 2022

By Barbara "_4

I am a current client of this provider

It has effected me. I can leave the house. I like the convenience.

Provider Response

Appreciate your comment on how we can provide you with some respite homecare services to relieve you so you can recharge and run those necessary errands. Thank you so much for your feedback.

March 23, 2022

By Marion W_7

I am a current client of this provider

The financial end of it is the problem. I am pleased with the caregiver but it is a financial burden for us. They are expensive.

Provider Response

Thank you Marion for your feedback. We understand the finances can be a hurdle for many. We do significantly invest a lot of time and resources into our staff to ensure they are properly trained and supervised to care for our families. We do review our industry rates on a regular basis and find our services are in line with many other providers or a bit higher than some. We do provide benefits to our staff, which many other providers don't supply. This is a part of our retention efforts to reduce turnover of our caregivers in the home. This helps with providing continuity of care to our families. This is a reminder for all of us to look into purchasing long term care insurance. This way we plan better when care is needed later in life.

March 18, 2022

By Michelle B_19

I am a past client of this provider

Visiting Angels made my experience positive by giving me the opportunity to leave the house. I would recommend Visiting Angels more if they had more capable staff members.

Provider Response

Thank you for your feedback Michelle. I understand we had a perfect fit with one of our caregivers due to his stature and being able to handle the case the best due to transfers. We continue to search for perfect matches for each family and these past two years have been the most difficult with workforce challenges. We are actively recruiting each day to help continue to keep serving our families with the best choices of staff for their situation.

March 18, 2022

By Gerald S_6

I am a past client of this provider

They were able to provide care on short notice. We were very happy with the services.

Provider Response

Thank you Gerald for your feedback. We are happy to know you found us very responsive to your needs and were able to expediate care immediately. We appreciate your 5 star review.

March 16, 2022

By Anonymous_5873

I am a past client of this provider

My mother in law said that they didn't do much for her, but she did tell me that they would clean her kitchen counters. I went to her house one time and her house with filthy. My mother in law was not happy with the care. She felt like they didn't do that much for her and it was a lot of money.

Provider Response

We are sorry for your experience and would have immediately looked to speak with the caregiver to rectify the issue. This is unacceptable and not the standards our staff should be following.

March 08, 2022

By Anonymous_5857

I am a current client of this provider

They have made my life much better so I don't have to be the primary caretaker for my mom. I like the reliability. If a caregiver calls out sick the agency does their best to replace them.

Provider Response

Appreciate your feedback on the reliability of our caregivers that provide home care services to your family. Thank you very much for your business.

March 07, 2022

By Barbara A_17

I am a past client of this provider

They helped the most by giving him a shower and giving him lunch. I like that they were able to fit me in to take care of my husband.

Provider Response

Thank you for your feedback Barbara. So glad we were able to take some pressure off you and providing the necessary care for your husband. Appreciate your business.

February 23, 2022

By Brian B_12

I am a past client of this provider

They were friendly but the second one was not very reliable. We were disappointed with the whole thing. We had one caregiver that was with us 2 nights and then never came back.

Provider Response

Thank you Brian for your comments. It was unfortunate that the first caregiver assigned had to resign suddenly due to family circumstances. We are so sorry for the experience you had and always working hard to meet each families unique needs.

February 23, 2022

By Matthew F_1

I am a past client of this provider

The provider helped the most by being there when I couldn't be there. I would like the agency to improve by having the caregiver be more interactive with my mother. It was awkward every day.

Provider Response

Thank you Matthew for your comments. We did speak with the caregiver regarding the interactive piece and we look forward to seeing more improvement in that area. Thanks for passing this along to us so we could improve our services to your Mom.

February 18, 2022

By Jane D_14

I am a current client of this provider

They have helped my dad get along with his caregiver. I like that they sent a good person.

Provider Response

Thank you so much for your feedback. So glad you are pleased with the caregiver assigned with your family.

January 27, 2022

By Ruth B_6

I am a current client of this provider

Without the services, she would not be able to live at home. They provided an important service to keep people independent in their homes.

Provider Response

We love that we are able to keep our clients in their homes were they prefer to receive homecare services. Thank you for the 5 star review and letting others know we have dependable, trained and qualified staff to meet your needs.

January 25, 2022

By Miriam O

I am a current client of this provider

I don't have to worry about my mom with them. I live in Vermont and not near my mother and have peace in mind that my mom is well taken care of.

Provider Response

We appreciate you referring other families when they need care. Thank you so much for trusting us with your Mom's homecare needs. Our caregiver enjoys her time with Mom each week. Thank you.

January 25, 2022

By Ronald "

I am a past client of this provider

They gave me peace of mind that someone was watching over my mother. They were readily available for any questions or concerns.

Provider Response

Thank you for your feedback on Visiting Angels and the care we are providing. We love that your caregivers provide some great interaction with activities and engagement for your loved one in the comfort of their home.

January 25, 2022

By Lisa S_29

I am a current client of this provider

They give me a peace of mind. Recently I have had dental surgery and it made me feel better that someone was there for mom. I like the security knowing someone is there for my mother.

Provider Response

Appreciate your feedback Lisa knowing we provide peace of mind to you knowing Mom is in good hands with our staff.

January 24, 2022

By Betty C_17

I am a past client of this provider

There was always somebody there. They were very efficient and concerned.

Provider Response

Thank you Betty for letting us know how dependable and reliable our caregiver is that is assigned to your case!

January 12, 2022

By Steve M_18

I am a current client of this provider

It gives the family a lot of peace of mind. The cost recently increased dramatically and a better match of caregivers.

Provider Response

Thank you Steve for your 5 star review on Visiting Angels. At Visiting Angels part of our core values is to be kind, caring and dependable as so many families rely on our homecare services. We appreciate your feedback.

December 23, 2021

By Joyce N_4

I am a current client of this provider

It helped us to do things that we would have been unable to do if we didn't have the help. I like that they give care in private homes. They're caring and compassionate.

Provider Response

Thank you Joyce for your comment on the characteristics of our caregivers. We love to hear how our services really make a difference in the lives of our clients.

December 23, 2021

By Donald M_24

I am a past client of this provider

They were willing to try to accommodate our schedule and what we were looking for. They did a good job of coming in and talking to us ahead of time and learning what we were looking for.

Provider Response

Thank you Donald for your comments on how we thoroughly find out the needs for our families and accommodate their personal needs. We appreciate your feedback.

December 20, 2021

By Benoit "

I am a current client of this provider

They give me a chance to do other things than provide care for my wife. The people that work for the company are amazing.

Provider Response

We are so glad we found you some amazing caregivers for your wife. We appreciate your comments.

December 13, 2021

By Lynda M_3

I am a current client of this provider

Having this type of service available has allowed us to continue to have my father at home living with my mother. They have good communication and caring staff. They are dependable.

Provider Response

Thank you Lynda for your comments about our caring staff and good communications. We appreciate you!

November 24, 2021

By Charles "

I am a current client of this provider

They take him for rides. I like the people. They are good.

Provider Response

Thank you Charles for your feedback. Being dependable and reliable are some of our core values here at Visiting Angels. Our caregivers always strive to provide the best care and so glad it shows in the care your brother receives. Thank you so much for the 5 star review.

November 24, 2021

By Anonymous_3959

I am a current client of this provider

She's very patient and gentle with me. I look forward to the care. I like that they are courteous.

Provider Response

Appreciate your feedback on how are staff are in your home. Thank you!

November 12, 2021

By Carol M_30

I am a current client of this provider

It's nice to know that I can leave the house. I've had really concerned and dedicated people assigned to my mom.

Provider Response

Thank you Carol for the feedback. The role of a caregiver is so important to help with socialization and we are thrilled you have a great match for your Mom.

October 26, 2021

By William "Bill" F

I am a current client of this provider

They keep him alive by taking care of his medications, bathing him, etc. They relieve my brother and I. They are like part of the family. They are very efficient and pleasant to work with.

Provider Response

We appreciate your comment on how helpful the staff are to provide respite homecare services for your father. The staff assigned really enjoy their time with Dad. Thank you!

October 25, 2021

By Barbara M_32

I am a current client of this provider

They make my life a little bit easier. They answer all my questions.

Provider Response

We are so pleased our staff are going beyond your expectations and providing a great value to you. It is our expectations that all our staff are kind and friendly and so happy you agree.

October 21, 2021

By Lorraine "Lori" L

I am a current client of this provider

They're helping me through a very difficult time. I like the way they operate and they let you take 3 hours instead of 4. You have a great angel to represent your company.

Provider Response

So glad we have a caregiver that represents Visiting Angels well. We strive to find the best staff possible. Thank you so much for your feedback.

October 20, 2021

By Parker P_1

I am a current client of this provider

The services help take pressure off of me, and it helps me enjoy the remaining time I have with Lisa. The first caregiver we had was less than adequate, but our new caregiver is excellent. I can't praise her enough.

Provider Response

Thank you so much for your feedback Parker. So glad we found a perfect match for your situation.

October 08, 2021

By Barbara B_15

I am a current client of this provider

It gives us both relief so I can go to work. I like the way they take care of my mother.

Provider Response

Thank you for the comment on training. We are always offering in-services to improve our staff each month. We will look to review the material we offer on being mindful and observing our clients as a refresher. Thank you!

October 08, 2021

By Anonymous_5267

I am a current client of this provider

They have given me an outlet to talk confidentially to. It's hard to communicate with the office or talk directly with the provider by phone.

Provider Response

Please reach out to our Director Debra Desrosiers and I will be happy to discuss your concerns to improve the communications you are speaking about.

September 29, 2021

By Lisa S_26

I am a current client of this provider

They help by doing puzzles and playing cards to sharpen her mind. I love the notes that she leaves in the books. I like that hey are easy to get in touch with.

September 24, 2021

By Brenda H_13

I am a current client of this provider

It has helped just to alleviate the pressure of the family knowing that there was expert care at the home. I like everything about them. I like the fact that they leave a notebook with notes in it so every day I can see the notes that the caregiver has provided for the family to view, outlining the state my mother was in during the night.

September 24, 2021

By Steve O_5

I am a current client of this provider

She takes care of everything when I am not at home. They're reliable and provide good service.

September 15, 2021

By Richard C_29

I am a current client of this provider

The caregiver makes herself known to my wife who suffers with dementia and talks with her. The caregiver comes once a week and they are fantastic. We have had some trouble with our first two caregivers but our caregiver we have now is amazing.

September 01, 2021

By Patricia P_23

I am a past client of this provider

I spent a lot of time keeping him busy. They were wonderful. They followed and did everything. They could tell why I was unhappy and it was easy to discharge though.

August 30, 2021

By Wilfred "Skip" G

I am a current client of this provider

I can go to work and not worry about my loved one being home since he is in good hands. I like that my caregiver has been exceptional.

Provider Response

We are so happy that we provide you with peace of mind while you are at work and we provide home care services for your husband. I know our caregiver looks forward to spending time in your home providing care. Thank you so much for your feedback.

August 19, 2021

By Barbara B_37

I am a current client of this provider

I am not alone and helpless anymore. They are effective in care, they are courteous, they are dependable.

Provider Response

Thank you Barbara for your comments on the services you receive. Being a dependable caregiver is at the core or our values here at Visiting Angels.

August 09, 2021

By Laurie R_2

I am a past client of this provider

Them just being there to support me made all the difference, so that I could leave if needed. The people that they sent were very regular and consistent. I only had two the whole time, and I liked them both.

Provider Response

Thank you Laurie for your feedback on our homecare services. We appreciate your business.

August 09, 2021

By Grace L_3

I am a current client of this provider

The caregiver has an incredible relationship with my loved one. I like how they make the experience very personal.

Provider Response

Thank you Grace for the 5 star review. We are happy to see that you look forward to seeing your caregiver and they bring some sunlight to you day with companionship and helping you with your daily needs. We appreciate your comments.

July 29, 2021

By Nancy S_38

I am a current client of this provider

They actually spend time with her and help her with her daily tasks. The caregivers are very personable and make my mother feel comfortable. My mother enjoys them.

Provider Response

We appreciate your comments on the services we provide to your Mom. So glad your mother really enjoys her time with the Visiting Angels caregiver. Thank you.

July 20, 2021

By Earl R_2

I am a current client of this provider

They have been helpful with watching my wife and keeping her in the house when I'm busy. They have been pretty good with their services and help us.

Provider Response

We appreciate your comment and so happy you can attend to chores and errands without worrying about your wife in the care of Visiting Angels.

July 06, 2021

By Julie R_10

I am a past client of this provider

The services were able to provide desperate care when it was needed. The agency is good but a worker did not show up the last day.

Provider Response

Julie I am so sorry you did not have a caregiver for your last day. Please reach out to me personally so I can further look into the incident. I appreciate your honesty in your feedback.

July 06, 2021

By Judy R_18

I am a current client of this provider

The services help me do tasks I cannot do due to disability. I would recommend them to others because they do a good job and I have no problems with them so far.

Provider Response

We are thrilled you gave us a 5 star review. We really appreciate you recommending our services to others that might be in need of homecare services. Thank you.

July 06, 2021

By Michael M_60

I am a current client of this provider

The services help me do things I cannot do myself. I would recommend the agency because they go about conducting the business well.

Provider Response

Thank you Michael for the 5 star review! We appreciate your feedback.

June 30, 2021

By Mike D_13

I am a current client of this provider

It is pretty self sufficient. It has had an impact on me. I like their convenience. We use them 3 times a week and so far it has been a consistent service.

Provider Response

Thank Mike for your feedback. We love to be consistent for our families in the care we deliver. Hope you have a magical day.

June 25, 2021

By Joyce W_7

I am a past client of this provider

I was quite satisfied with what they were doing. It was just hard for my parents to let them do stuff. They weren't able to do medical care and they pushed to the limit as much as they could with that regard to try and help out. I like that they are pretty flexible. Towards the end there, my parents had needs that changed rapidly and would have to change things up. They would accommodate us.

Provider Response

Thank you Joyce for your comment. Appreciate the feedback on how our agency was flexible to the changing needs of your parents. Happy our staff was able to accommodate.

June 25, 2021

By Sheryl K_2

I am a current client of this provider

They take care of my mom by taking care of her personal hygiene, like showers. I like how they are flexible with my schedule.

Provider Response

We love to hear this positive feedback about the great match we made with a caregiver for your Mom.

June 23, 2021

By Lorna S_1

I am a current client of this provider

The agency has sent me some brownies and other gifts that I appreciate. They cater to your needs. They are intelligent and trained. They have common sense.

Provider Response

Thank you Lorna for the 5 star review. So glad you enjoyed the brownies that were sent.

June 04, 2021

By Anonymous_4932

I am a current client of this provider

They help me with showering. They can see things that need to be done. I wish I did not have to ask for everything that needs to be done. They should be able to see it.

Provider Response

Thank you for your comment. We do provide a detailed care plan for each family and wondering if we might need to get yours updated so the caregiver is efficient in the care they provide. Please contact your dedication Case Manager for this adjustment.

June 04, 2021

By William "_10

I am a current client of this provider

I am not sure what they could improve on, but I like that they do light house work for us. I would tell a friend that they are fast in setting us up with their services.

Provider Response

Thank you William for your comment. So glad we coordinated our home care services quickly for your family. We feel it is important to provide services as fast as we can so our families get the assistant they need quickly. Thanks

May 28, 2021

By Annette G_2

I am a current client of this provider

The services take a lot off of my plate. I don't have to worry about someone showing up to care for my mother. Everyone is very friendly and caring from the company. I have been very pleased.

Provider Response

We are thrilled that our caregivers are able to take some pressure off of you to help care for your mother. Thank you for sharing that our caregivers are friendly and you are pleased with our services.

May 24, 2021

By Mike B_15

I am a past client of this provider

It helped my mom with her meals. I was able to find someone compatible with my mom. They were good at matching someone with my mom.

Provider Response

So glad we found a perfect match of a caregiver for your Mom. We love to make connections. Thank you for your business and trusting us with the care of your mother.

May 15, 2021

By Debbie T_5

I am a past client of this provider

Having someone to be with her so that I could get other things done was great. I had them for another family member prior, and they are an amazing group of people to be with.

Provider Response

Thank you so much Debbie for being a returning customer of Visiting Angels. We really appreciate your comments!

May 03, 2021

By Shawn D_1

I am a current client of this provider

They made my life easier by helping my mother out. They took the pressure off of me by being there. I would tell a friend that I had no problem with them. They were easy to deal with and easy to set up.

Provider Response

Thank you so much Shawn for your wonderful comments. We appreciate your business!

April 26, 2021

By Anonymous_4703

I am a current client of this provider

They are only in here two times a week. Ideally we would have them here on Tuesday and Thursday so it is better spaced out, or Monday, Wednesday, Friday. It helps the family. It takes a lot of stress off having caregivers.

Provider Response

Thank you for your comment. We are so happy that our caregiver fits your families needs and helps relieve stress. That is our mission to assist families with all their needs and have a caregiver that is exceptional!

April 26, 2021

By Heather N

I am a past client of this provider

I do not know how they can be better. They keep my mom occupied. They listened and went above and beyond.

Provider Response

Thank you for your comments on our homecare services. So glad you are pleased with our caregiver assigned to your home. Thank you again!

April 26, 2021

By Jill L_3

I am a current client of this provider

It has been very helpful. The caregiver has been superb. I would recommend them because it has worked out for me and my brother.

Provider Response

Thank you Jill for the 5 star review regarding the great care we have provided to your brother. We really appreciate your comments and will most certainly call the caregiver and pass along your satisfaction.

April 16, 2021

By Mark B_25

I am a current client of this provider

They are courteous and come on time. I like that they do what they say they will do.

Provider Response

Thank you Mark for your comments on our home care services. Being dependable and providing what the family needs in our care plan is a part of our standards of care. Appreciate your comments.

April 13, 2021

By Jon D

I am a current client of this provider

They are companions to him and they talk to him. They have helped him stay at home and not in a facility.

Provider Response

Thank you Jon for your comments on the care we provide your Dad.

April 13, 2021

By Sean C_2

I am a past client of this provider

The real issue with the service was the price of the service. They didn't work with medicare. It would help if Visiting Angels was able to work with an insurance company. There's was no communication between caregivers. It was overall very good. They were helpful, and responsive.

Provider Response

Thank you Sean for your comments. We do try and educate the general public and our families as well that Medicare does not cover our services. They only cover medical care and work with Doctors, Nurses, OT & PT. Home health aids are not a covered benefit. Health Insurance companies also do not cover our services. We do wish our services were a covered benefit as we see many families are not prepared or saved enough to cover their long term care needs as they age. In our public speaking engagements we educate quite a bit in this area and Long Term Care Insurance is valuable for all families to look into for when the age so they have the tools and finances to pay for the care they may need some day. We also provide a notebook in the home for families and caregivers to help bridge that communication gap as typically they don't see each other and this is a helpful tool in the home for everyone. We appreciate your comments and hope we cleared up some confusion.

March 30, 2021

By William F_5

I am a current client of this provider

She is very dependable and always there to take care of him. I like that they have been responsive to our needs.

Provider Response

We appreciate your 5 star review. Thank you for providing some feedback. A part of our core values is that all staff are dependable as so many families rely on us for their homecare needs. Thank you!

March 30, 2021

By Christi-Ann G

I am a past client of this provider

They provided him with support at night to take care of his needs. I liked the people who provided the service because they were kind, caring and responsible.

Provider Response

Thank you so much for your feedback. We are so glad our caregivers met your goal of being kind, caring and responsible. All qualities we have caregivers strive to be for each family we serve. We appreciate your feedback.

March 17, 2021

By Katie G_1

I am a current client of this provider

It allows my husband and I to continue working. I would like more consistent caregivers.

Provider Response

Thank you Katie for your comments. We will review your plan and look to improve the schedules of our caregivers to give you more consistency. Thank you.

March 09, 2021

By Diane A_1

I am a current client of this provider

I get it once a week so I can do things. I like the office, they answer the questions and respond quickly. I like the home caregiver.

Provider Response

Thank you Diane for the 5 star review for the homecare services we provide. So like you found a great match with one of our caregivers. Appreciate your comments.

March 08, 2021

By Joanne C_9

I am a past client of this provider

They were sufficient. I just am used to being alone and my family insisted I had someone, but I don't care for people in my home. They were always on time.

Provider Response

Thank you Joanne for your feedback on our services.

March 08, 2021

By Donna D_21

I am a current client of this provider

They help me out a lot. They provide convenience and freedom.

Provider Response

Thank you for the 5 star review!

March 08, 2021

By Steve F_10

I am a current client of this provider

The agency has been helpful by taking care of my wife by making sure she eats, walks around, and sits up right. I like that they are on time. They call me when there is an issue. They keep me notified and they look over my wife.

Provider Response

Thank you Steve for your feedback on the services we provide your wife. So glad the care team is communicating well on the care your wife receives. Thank you.

February 24, 2021

By Carol B_41

I am a past client of this provider

They were very good about taking care of my mother when we went out. I like that the caregiver they sent was really nice. We liked Visiting Angels so much that we mentioned them in her obituary.

Provider Response

Thank you so much for sharing your homecare experience. It was very thoughtful of your family to mention Visiting Angels in the obituary and know our caregivers appreciate this tremendously.

February 22, 2021

By Brian W_9

I am a past client of this provider

They came everyday to help my mother. I like the personnel that they've brought in to help us. They contact us with questions.

Provider Response

Thank you Brian for your comments. Visiting Angels is happy to know you enjoy your caregivers assigned and know our Case Managers are actively engaged with her care. Appreciate your comments.

February 09, 2021

By John "_1

I am a current client of this provider

My brother is blind. They go and spend time with him three hours a week. It has helped him quite a bit. I like that they are convenient.

Provider Response

Thank you John for your comments on how we are helpful to your brother. Our caregiver really enjoys their time the spend with your brother.

January 28, 2021

By Joan C_21

I am a current client of this provider

The people they send out are really good with her. Mostly just being able to fill the hours. They are more expensive than some other agencies.

Provider Response

Thank you Joan for your comment. We strive to be the best agency in our area. Our agency has been awarded Leader of Excellence by Homecare Pulse for over 9 years in a row. We invest more than other agencies in education, support and retention so our families receive quality care.

January 27, 2021

By Roland A

I am a past client of this provider

They updated us about the care. I liked the professional quality of the staff.

Provider Response

Thank you so much Roland for the 5 star review. We strive to be caring, kind and professional in all aspects of our care and management of our cases. We are so happy you found the quality homecare you were seeking from Visiting Angels.

January 21, 2021

By Richard W_22

I am a current client of this provider

One of the things that comes in handy is when we go out shopping and picking up things. In general I like them very much. They do good work and are very helpful to me.

Provider Response

We thank you Richard for your comments on the services you are using for homecare. We love that the caregivers are very helpful in your shopping needs and running errands as needed. We appreciate your comments.

January 18, 2021

By Paul K_10

I am a current client of this provider

I wouldn't be able to work without the services. The services have been phenomenal and they answer all my questions.

Provider Response

Thank you Paul for your 5 star review! We are so glad we can assist your family so you can continue to work and we provide the homecare services needed to help keep your Dad safe and help with all his needs in your absence. We appreciate your business!

December 17, 2020

By Beverly D_2

I am a past client of this provider

I could trust them. They provided companionship. They made it easy and it was cost-effective.

Provider Response

We are so glad you found value and trust in our services. We appreciate your comments.

December 16, 2020

By Anonymous_557

I am a current client of this provider

I am confident in the care that my father is getting. I love our caregiver. They are attentive to the client and to me.

Provider Response

Thank you for the 5 star review. We love our caregivers too and so glad we found a perfect match for your family.

December 15, 2020

By Irene B

I am a current client of this provider

They take him grocery shopping and make sure he is eating well. Anything I request they are able to do and are implemented right away. They also communicate well.

Provider Response

We appreciate your comments and glad to hear you are pleased with our homecare services.

December 08, 2020

By Lynne A_2

I am a current client of this provider

They are always willing to show me what I can do. I like their promptness, friendliness, and attitude.

Provider Response

Thank you Lynne for the kind words about our homecare services. We do appreciate the feedback!

December 02, 2020

By David C_40

I am a current client of this provider

I only have them on weekends. The caregivers do anything I need. They have a willingness to follow instructions.

Provider Response

Thank you David for the kind words. So glad you find value in our services and keep your caregiver busy during their shifts. We appreciate your comments.

December 02, 2020

By Steven O_1

I am a current client of this provider

They care about what they do and take their work seriously. They're very reliable and responsible.

Provider Response

Thank you Steven for the 5 star review. Our main core values are to be caring, reliable and responsible in all aspects of our the care we provide to our clients. We appreciate your comments.

December 02, 2020

By Kristi S

I am a current client of this provider

The case worker has been able to adapt to what we have needed. They help us to keep up full-time work and full-time school to keep up with our family's needs. We have a couple different caregivers now, and I appreciate the different skill sets and personalities that they bring in.

Provider Response

Thank you Kristi for providing some helpful comments for other busy family members to realize the value of our services. Always a good option to have a few caregivers for each case to offer a variety of conversations and specializations.

December 02, 2020

By Mary Anne B_1

I am a current client of this provider

I only see Lorraine twice a week. She helps me just by being here. She is just a special person. We just sit and talk and sometimes she takes initiative to move my laundry or get my mail. I have had a very good experience with them answering my questions. My caregiver is caring and I can't say enough good things about her.

Provider Response

Thank you Mary Anne for your comments. Our caregivers love to read positive feedback on how the truly make a difference in our families lives.

November 20, 2020

By Joanne C_5

I am a current client of this provider

They are able to engage the client and spend time with her. The client's caregiver is wonderful.

Provider Response

Thank you for the 5 star review. We love to hear the caregivers engaging with our clients to help develop strong relationships.

November 19, 2020

By Chip K

I am a past client of this provider

They are very caring and they stayed up with her. The people were great.

Provider Response

So glad you were pleased with our homecare services and providing us with a 5 star review. Being caring is a requirement to work at Visiting Angels!

November 17, 2020

By Anita L_2

I am a current client of this provider

At night time at least for a few hours I know that someone is with her. Someone is there to make sure she takes her medications. They try to match the client with the right people. If there is someone she doesn't like they change it.

Provider Response

Anita, We are so glad you are pleased with the services that bring you peace of mind that Mom is safe and her needs are being met. We enjoy having you on services with Visiting Angels.

November 11, 2020

By Rick K_3

I am a past client of this provider

It was a positive impact. They did what they were supposed to. They were very responsive. They kept us informed.

Provider Response

We are thrilled our services made a positive impact on your family!

November 04, 2020

By Shannon M_5

I am a past client of this provider

She required 24hr care, and they allowed us to leave the home. Most of the caregivers were able to take her out of the house. Most of the caregivers were outstanding.

Provider Response

Thank you for taking the time to share your experience with Visiting Angels. We are so glad you got some respite and that the caregivers met your expectations.

October 23, 2020

By Scott C_9

I am a current client of this provider

They are able to take care of the things we can't do for my mother. They do a good job.

October 16, 2020

By Theresa "Terry" H

I am a current client of this provider

When I need to take a shower, they are here for me. I really need them, and they do a lot to help me.

Provider Response

We are please do know we are meeting your needs and providing they help you need.

October 13, 2020

By Terry B_4

I am a past client of this provider

It helped give me time to do the things that I needed to accomplish throughout the day. I liked that they were on time, and they kept her busy. They did a lot of talking with her, which she needed.

October 08, 2020

By Chris M_10

I am a past client of this provider

They did the chores so I didn't have to anymore and lessened my burden. I liked that they were prompt, efficient, and they did a good job while they were there.

October 08, 2020

By Virginia "_3

I am a current client of this provider

They take me to my doctor's appointments. They are just great and very helpful.

September 22, 2020

By Gilles C

I am a current client of this provider

They take care of my wife when they come in the morning. I like that they do everything to help.

September 21, 2020

By Rita D_1

I am a current client of this provider

My mother now looks forwards to the visits. She is able to talk with someone other than the family. They are very thorough with background checks and they send out the case managers to discuss what is best ahead of time.

September 17, 2020

By Irene H_2

I am a past client of this provider

They cooked, they cleaned, and they did laundry. They took care of the client and provided good care for her. The nurses who showed up weren't just nurse, they actually became friends with the client.

September 14, 2020

By Darla S

I am a past client of this provider

There were times the caregivers would not follow the plan. They would sit and talk with granny, which was great, but there were other things that could get done. The continuity of care of the caregivers turned over two much and the quality of the caregivers varied too greatly, some were phenomenal and some were marginal.

Provider Response

Thank you for your comment. We strive to maintain consistent staffing for continuity of care and provide unannounced inspections in the home. We did speak with the daughter prior to services ending and put a plan in motion and did make some changes to better their situation in the home. This family were great communicators and we worked hard together to provide great care to her grandmother.

September 03, 2020

By Jeanne B_3

I am a current client of this provider

They pay attention to her and relate to her. They are accommodating.

September 03, 2020

By Nancy M_39

I am a current client of this provider

I am able to go out while someone is here with my husband. They worked with me and stopped the direct deposit and instead sent me an invoice.

September 03, 2020

By Barbara B_29

I am a past client of this provider

They were an unbelievable relief, and they gave complete support, advise, and they did what needed to be done. I have been recommending them constantly because they were unbelievable. These are very special human beings and it is wonderful that these things are available. I wouldn't have known what to do when he died, and they knew all of that and it was wonderful to have had that experience.

August 21, 2020

By Bernard "

I am a current client of this provider

The one aide they send me does well. She does the shopping for us. The cost is too high.

Provider Response

So glad you are happy with your caregiver. Our caregivers are professionals and we believe paying them a fair wage is needed to retain our staff and we are now also offering benefits which is rare in this industry.

August 19, 2020

By Lorna D

I am a current client of this provider

Just knowing that they are taking good care of my mom gives me that sense of peace. They are easy to work with and responsive when I call.

August 18, 2020

By Janet F_14

I am a current client of this provider

They have run errands for me. They could give me more time.

Provider Response

We would love to provide you more time to run errands! It only takes a phone call to make any changes to your schedule.

August 11, 2020

By Ruth C_15

I am a current client of this provider

I couldn't manage without them. They are perfect. They are attentive to my needs. I don't have to keep explaining or keep asking.

August 11, 2020

By Frank K_6

I am a current client of this provider

I like that they have developed a good working and trusting relationship with my brother. I like that they are dependable, thorough, and caring.

August 04, 2020

By Dennis F_2

I am a current client of this provider

They're not improving her life at all. My wife hates it. They sent a nice woman out who just didn't realize what she was getting into. I was expecting them to have more training and more tools in the box to be able to handle her. Then, they charged us for all the days that they sent new people over.

Provider Response

We provided care for 5 months. Our first caregiver assigned was fairly new to the agency. The husband really liked her but the caregiver expressed concerns that she could not meet the care needs of the wife. She asked to come off the case. This was a very difficult case. We did try a few more staff on this case and even those with extensive experience had a hard time on this case. . The husband cancelled services after we exhausted all staff experienced for the days he needed for care.

July 23, 2020

By Lisa K_5

I am a current client of this provider

Somebody is with my mother when I can't be and she enjoys the company. I think the aide that comes is excellent. She is very good with my mother and she has never been late. She keeps good company with my mother.

July 07, 2020

By Tom F_7

I am a current client of this provider

It is comforting to have professional help from someone that seems to care. They are professional and have a personal touch.

July 06, 2020

By John "Jack" R

I am a past client of this provider

They've helped him eat regular meals. They responded really quickly in our time of need.

June 25, 2020

By Johanna P

I am a current client of this provider

They keep her busy and active and makes sure her day is filled with activity. They have great quality of care, and they are very hands-on. The girls put on a great attitude.

June 17, 2020

By Susan W_14

I am a current client of this provider

They have helped with cooking and grocery shopping. I have a really good relationship with the case manager.

June 15, 2020

By Rebecca S_8

I am a current client of this provider

I have a life because of them now. The caregiver I have now are fabulous and take really good care of her.

June 11, 2020

By Carmela "Milly" P

I am a past client of this provider

We were confident that she would be well taken care of. It freed us from being there as often as needed. They were very good to my mother and they did what they said they would do. They provided good care.

June 04, 2020

By Karen B_17

I am a past client of this provider

It allowed her to be independent while in assisted living. They are wonderful. My mother developed a relationship with one of the caregivers especially. She was so good to my mother. The caregiver would do anything for my mother. Even during this pandemic, she has been calling me asking me how my mother is doing.

June 04, 2020

By Leslie G_4

I am a past client of this provider

They kept with communication. They matched caregivers with patients.

May 27, 2020

By Andrea R_2

I am a current client of this provider

If I didn't have them then I wouldn't be able to work at my job or run errands. They are flexible when I need more hours for my husband.

May 27, 2020

By Bill B_3

I am a current client of this provider

They help my mother with bathing. We happen to be very fortunate, we have an angel that is extremely good. It would change it was a different person.

May 22, 2020

By Siobhan D

I am a current client of this provider

They try to get a routine going that is very important for my mother in her condition. I think that they are very caring and consistent.

May 13, 2020

By Michele M_4

I am a past client of this provider

They made a dramatic difference in the way she was in her home. They were very caring and prompt.

May 13, 2020

By Rosanne S_1

I am a current client of this provider

They help assist her with the daily living which is the most important thing. They provide great care and give me peace of mind. They are great with my mom and know her needs.

May 13, 2020

By David C_36

I am a past client of this provider

We only had them for a short time but they helped her get home and settled in. They were responsive and they were able to get me 24 hour coverage in a short amount of time. We were happy with the caregiver they sent out.

May 13, 2020

By Henry "Hank" R

I am a current client of this provider

They make my life easier. I do not have to climb stairs anymore. They make me a good breakfast. Sometimes I will get a caregiver who is not as good as the one I am used to.

May 13, 2020

By Janet D_2

I am a past client of this provider

They had patience and were understanding. They are accommodating.

May 05, 2020

By Barbara "Barb" M

I am a current client of this provider

They help me bathe and get dressed. They have quality people and they are all very friendly.

April 27, 2020

By Joe C_13

I am a past client of this provider

I went out one night for about an hour but I didn't need any housework done. He didn't want anyone else giving him a shower. I liked that she spent time with him.

April 22, 2020

By Kathy L_16

I am a current client of this provider

It has kept us from putting my mom in a facility. I like the comfort they give my family. I know my mom is in really good hands. The woman was able to get my mom on a schedule which was huge because nobody else could do that.

April 16, 2020

By Valerie L_3

I am a past client of this provider

He was difficult because I was not the one caring for him. They were accommodating and tried to do good. They were personable and caring and tried to accommodate.

April 16, 2020

By Leslie G_8

I am a current client of this provider

They help with the house and personal activity. She has a hard time walking. Sometimes she gets groceries. I like their consistency. I like how they try hard to match the caregiver with the client.

April 16, 2020

By Doris G_5

I am a current client of this provider

They are very nice and they do a very good job. They are very professional.

April 14, 2020

By Dora E

I am a past client of this provider

They help me so much. I'm missing them, to be honest. I can't wait for this virus thing to be over. I like their professionalism and that they're friendly.

April 06, 2020

By Elaine M_2

I am a current client of this provider

I appreciate that they are right on time. I like that she comes up every day.

April 03, 2020

By Diana B_6

I am a past client of this provider

They sat with my mom and talked with her and read with her and did a little housework. I liked that they were very responsive and they were all willing to take direction.

April 03, 2020

By Shauna B

I am a current client of this provider

I am the one who is directly impacted by the care and it has impacted me to not have to worry. They give really personal care and they are very flexible and they are really good people.

March 24, 2020

By Arnold W

I am a current client of this provider

They take out the trash for us. It's much easier to have the same person coming every day but lately we've been getting someone else. I have a very specific way to do my laundry and it's hard to explain it to every single caregiver. My husband's laundry needs to be washed separately and sanitized.

March 04, 2020

By Anonymous_3428

I am a current client of this provider

They help with medication distribution, and they give good companionship. There are some communication issues that I am working with them about right now.

March 03, 2020

By Jeff B_7

I am a current client of this provider

I don't have to worry about things being done because I have to work. They seem to care.

March 03, 2020

By Anonymous_3529

I am a past client of this provider

It made it easier. I didn't have to worry as much about him. The caregivers did what I wanted them to do.

March 03, 2020

By Anonymous_3515

I am a past client of this provider

They kept talking about the book we were supposed to be getting and that all my questions would be answered with this book that we never received it. They could match the caregiver to the client better.

February 26, 2020

By Colleen V

I am a past client of this provider

They were there to help me out in the mornings so I could get my kids off to school. I had a week where he was in the hospital and they charged me for the entire week, which was not good because I did not need the services.

February 24, 2020

By Marty V

I am a current client of this provider

It is helping us, it is two days that we don't have to be there. We want to add more but she is fighting tooth and nail. I like that they are really good at scheduling and follow through.

February 20, 2020

By Judith M_2

I am a past client of this provider

It allowed me to get out and do what I needed to do. They were defiantly reliable and they came when they said they would.

February 12, 2020

By Allen G_4

I am a current client of this provider

They are certainly helpful. She is pretty independent. Everything that is needed to be done is being done. We're very happy with our caregiver and I don't think I could ask for better.

February 04, 2020

By Jane L_3

I am a current client of this provider

They're doing fine. The woman that comes to help me is kind and understanding.

February 04, 2020

By Anonymous_3281

I am a current client of this provider

It has allowed me to be able to breath just having them here knowing they are taking care of my dad. It helps me sleep at night. I think they all show so much compassion for my dad. They have been so good with him.

January 22, 2020

By Liz S_3

I am a current client of this provider

They have helped the most by running his errands now that he does not have his driver's license anymore. I like that they are flexible, and they can provide the care that my loved one needs.

January 14, 2020

By Peter F

I am a current client of this provider

They help out the most with the cooking and bathing. Every girl that I have had has been good so far.

January 10, 2020

By Anonymous_995

I am a past client of this provider

It depended on the person. They could do housework, like vacuum or dust. They could lower the cost. Some caregivers were good cooks.

January 06, 2020

By Ellen F_1

I am a current client of this provider

They are allowing her to stay in her home. They are very dedicated and responsible.

January 06, 2020

By Susan F_13

I am a past client of this provider

I couldn't have done it without them. They were dependable. They were there everyday. I liked how well the worker was matched with the client.

December 19, 2019

By Susan M_9

I am a current client of this provider

It gives me peace of mind knowing my mom has care that she enjoys. I like the genuine care of my mother. They get personal with her. They are professional.

December 09, 2019

By Stewart "

I am a current client of this provider

They provided us with an aide that's making a big difference. I'm comfortable. He's a good person. I like how they've been very good about everything. My only exposure to the company comes from our caregiver.

December 07, 2019

By Jim K_3

I am a past client of this provider

They helped with meals, laundry, and getting out and being able to see her husband. They have consistency, dependability, and quality.

December 06, 2019

By Sue G_6

I am a past client of this provider

I had one that was so bad, my mother sent her home, and I got charged for the full time. She did less hours, and I still got charged. It's hard because she didn't do anything. We only had them for three days. It started with the nurse coming out to do the assessment. She was late, and then every nurse was late. I was charged for the full time, and if they went over five or ten minutes, they charged extra.

Provider Response

We provided only 6 shifts for this client before she was moved to a hospice facility. The Case Manager was late for the appointment do to the apartment being hard to locate. We provided an emergency assessment for this family and coordinated care immediately. The client declined quicky and was unaware of the compliants made by the family.

December 06, 2019

By June R_1

I am a current client of this provider

There is the reassurance that there is someone coming to check on my mom. I like the flexibility.

December 06, 2019

By Anonymous_2922

I am a current client of this provider

The caregiver is kind and attentive. She seems to have a relationship with my loved one. We have the same caregiver most of the time. I feel totally confident in the care they provide. It could be the person we have, but they're an excellent caregiver for us.

December 05, 2019

By Therese J_4

I am a past client of this provider

I needed the help because I wasn't too well, and neither is my husband, so they did whatever I asked. The girls that came were just fantastic, knew what they were dong, and were friendly and helpful.

December 04, 2019

By Joyce C_6

I am a current client of this provider

The four hours they provide care gives the family freedom to have a good family life and also have some getaway time. I like the caregiver. They are top notch. They are devoted.

Provider Response

Thank you for the kind words. We are so happy you found a perfect match for your family to provide you some respite.

November 19, 2019

By Elinor P_1

I am a past client of this provider

They helped the most by showering my mother. They also got her walking. She was very sedentary and would not walk on her own. I like the fact that they came when they said they would. They did all that I asked.

November 19, 2019

By 2019AnonymousKQv

I am a current client of this provider

They are thorough. I think they have very good staff.

November 18, 2019

By Hope H

I am a current client of this provider

Since the caregivers go to my loved one, I am allowed to take a night off. They could improve their flexibility.

November 12, 2019

By Shirley S_2

I am a past client of this provider

They tried really hard with me. I had just had major surgery, and they were very willing and able. The ladies who came were excellent. I thoroughly enjoyed them.

November 12, 2019

By Jane Y

I am a past client of this provider

They were able to give me peace of mind that someone would be there when I needed them. They were kind, responsive, and easy to deal with.

November 07, 2019

By Charlotte S

I am a past client of this provider

Whenever I have a doctor appointment, and my family can't take me, Julie will drive me in her car. My caregiver and I are great friends. When I need to go to the doctor, she has come to pick me up.

October 25, 2019

By Robin D_1

I am a past client of this provider

I didn't have to stay up late and get up very early because they were able to take the early shift. They can improve on their communication within the office.

October 21, 2019

By David N_2

I am a current client of this provider

I have not had to do hardly anything. They do grocery shopping and anything he needs done. They take a load off. They have been excellent. The people they have sent have been excellent, and they get along with him. They are very caring towards him, and they genuinely like to be on shift with him.

October 11, 2019

By Mary E_9

I am a current client of this provider

They help with support for eating and companionship. They have been very good with the care they provide, and they have good communication.

September 04, 2019

By Anonymous_2411

I am a current client of this provider

They could be more accommodating. They could be better at hiring.

September 03, 2019

By Patti S_1

I am a past client of this provider

They have helped him the most by doing everything we asked so that he could stay in his house longer. I like that they are prompt, knowledgeable, and willing to work with me.

September 03, 2019

By Laurel W_2

I am a current client of this provider

They make my life easier by how they handle my showers. I felt like I knew them immediately. They have a warmth about them, and they know what they need to do.

September 03, 2019

By Valarie T

I am a current client of this provider

The services are helpful because I'm not doing everything by myself anymore, and someone watches my loved one while I work. They keep me from burning out. They should have a regular caregiver instead of a mixed variety.

September 03, 2019

By Diana S_8

I am a past client of this provider

My niece was there when they were there because she did not feel comfortable leaving my loved one. They charged us for a time that they were not even there and then again for an extra weekend. I would never recommend them to others.

Provider Response

We went out to do an emergency assessment for this family. After arranging care and creating a care plan they decided to cancel services. A new family member stepped into the picture and then arranged for care to be provided by family instead of the agency. We advised the the family of our one week cancellation policy and they decided to cancel regardless.

September 03, 2019

By Carol V

I am a past client of this provider

It let me leave him. He could not be left alone. I got to go shopping and get out and have some fun. I liked the quality of their caregivers. It was top of the line. I only had one caregiver I did not like, and she ended up being fired.

September 03, 2019

By Allison M_1

I am a past client of this provider

I knew my mother was being taken care of. There was one caregiver I liked the most. She was a good representation of what Visiting Angels is.

September 03, 2019

By Pauline J

I am a current client of this provider

It is helpful that they prepare my food for me. I like that they are welcoming and very happy.

August 23, 2019

By Ernie C_1

I am a current client of this provider

Housework is important, but that is not my priority. Their job is to be with Muriel and read to her or feed her. Muriel is happy. I want to have somebody with my loved one to talk to and feed her.

August 23, 2019

By Steve C_6

I am a past client of this provider

They basically just kept him company and made sure he had something to eat. They should have learned to cook a little bit. I wasn't there everyday, but they did what they were asked to do.

August 01, 2019

By Paul R_9

I am a current client of this provider

My father is a very private person, so he doesn't like the care, but he needs it. I think they are doing everything they can. I like their level of care and interest in my father, as well as his habits and interests. They are very diligent in following directions.

August 01, 2019

By Leah A_1

I am a past client of this provider

Christa was amazing. She kept a journal and was very interactive with my mother. They introduced new techniques to engage her. They need to improve on their business skills with the timing and payment method.

August 01, 2019

By Arline S

I am a past client of this provider

I couldn't go out, since my husband is here. He is not well. I just felt it was best to stay here while she helped me out. The worker was friendly, pleasant, and did whatever I wanted her to do on a particular day. The person was very efficient and knew what to do.

August 01, 2019

By Bob M_9

I am a past client of this provider

It was very comforting knowing that someone was taking care of her needs 4 times a week. The people were sociable, loving, caring, and showed up on time. They did what they needed to do to keep her comfortable.

August 01, 2019

By Arlene M_3

I am a current client of this provider

She always goes grocery shopping for me. She goes to my refrigerator and knows everything I need. I live in an assisted living home, and I recommended them to three people. They were so impressed by them. I am really impressed with my Visiting Angel. I love that they come in and we get to know them. We get friendly with each other. She is so kind, funny, and does things I would have never asked her to do.

July 17, 2019

By Gail D

I am a past client of this provider

She had 24/7 care. She wasn't able to do anything on her own. They are very reliable.

July 17, 2019

By Robert D_12

I am a past client of this provider

It was very helpful. We have five individuals that we are responsible for. Creating harmony in the workplace is a big factor. People who are not communicating require a solution. They were great overall. They were dependable.

July 15, 2019

By Sandra M_5

I am a past client of this provider

The services made life much easier. I was able to get to places and to appointments that I needed to get to. My caregiver was very attentive.

July 08, 2019

By Anonymous_2077

I am a current client of this provider

The level of care depends on the caregiver. Everyone has the same duties, but not all of the caregivers do them. The prices are high.

July 08, 2019

By Nancy W_11

I am a current client of this provider

They make him laugh and they help him enjoy life. The caregivers are very kind and attentive to my loved one.

July 08, 2019

By Mia D

I am a past client of this provider

The caregiver was great. She was great with my dad and helped out with everything he needed. I like the girl we had. She was amazing.

July 01, 2019

By Eric L_2

I am a current client of this provider

He has memory issues. Having someone talk and be engaged with him has been great. I have had excellent service. The caregiver is wonderful. He buys food.

June 26, 2019

By Julieanne "Julie" A

I am a current client of this provider

The caregiver is really good. When she leaves, she talks about what will happen when she is not there. The caregiver just knows my mom. There is not a lot of communication from the office. There is always a change in staff in the office.

June 20, 2019

By Carol F

I am a current client of this provider

They do the things that I find hard to do these days. I've only had one caregiver, but she is very caring and easy to get along with.

June 04, 2019

By Steve A_1

I am a current client of this provider

We aren't heavy users of the service. It's not life changing because we only use them for a few hours. We don't use them that much. We just have one young lady that visits my father one day a week. The people I deal with are very good.

June 04, 2019

By Theresa H

I am a current client of this provider

They make it so that I don't have to check on my loved one all the time. I like both the caregivers and the office staff. They are all great.

June 04, 2019

By Freda J

I am a current client of this provider

They are accommodating with what I need. I like how she is prompt and does a wonderful job.

May 22, 2019

By Rochelle R_1

I am a current client of this provider

They have helped us out a lot. We needed them to come in right away, and they were able to do that for us. They have helped the most by just being there. They are practically baby sitting so she doesn't walk away. It's local. They're very approachable. If I have a question, I can call. If I leave a message, they will call me back.

May 16, 2019

By Frank M_5

I am a past client of this provider

They definitely helped out. Anytime the caregiver called out, we were scrabbling. I would have to help out, or my mother. I always had a problem with them if a caregiver called out. They don't have the back-up they need.

May 16, 2019

By Anonymous_837

I am a current client of this provider

They help by being very reliable. They can be a little more affordable.

May 01, 2019

By Tammy M_5

I am a current client of this provider

It takes away the worry about what is going on at the house because they are there everyday. I like the individualized attention to needs. I like how they have great caregivers. I love them all.

April 02, 2019

By Barbara R_21

I am a current client of this provider

They give me the freedom to be able to go to work, and they take her to appointments. I like that they are dependable because they show up every day, and my mom seems to like them and they do extra things for her.

April 01, 2019

By Patty P_1

I am a current client of this provider

They are very beneficial to her when they are there. I like the quality of the people they have there, and the care is good.

April 01, 2019

By Deanna B_1

I am a current client of this provider

They need to be more consistent with each other. I notice communication gaps. I like the convenience of the care they provide.

March 28, 2019

By Pam D_1

I am a past client of this provider

They went above and beyond to get us help around Christmas time. It was that Friday before Christmas, and they were there. It was short notice, but they were here. They were truly angels. I was at my wits end, and I hadn't slept in days. We just needed help, and they came through.

March 28, 2019

By Judy D_5

I am a past client of this provider

They were a huge help. I loved them, but it was just too expensive. I liked that they were on time.

March 20, 2019

By Sue S_5

I am a current client of this provider

When the person is competent, the care is exceptional. When they are not, the care is very poor. I would like to see them be trained about caring for the client that they are working for. They should train on things like personal care and making beds. We've had caregivers who do not know how to make a bed.

March 19, 2019

By Marcia B_2

I am a current client of this provider

They do some of the things that are hard for me. They prepare the wash, my meals, and change the bed. I like that they are always here when they say they will be. They are consistent.

March 13, 2019

By Kathy F_8

I am a current client of this provider

Just overseeing the medication has been the biggest help. They are very kind to my father, even when he is difficult sometimes. They are also very careful and aware of his medication.

March 11, 2019

By Judith P_1

I am a current client of this provider

Right at this moment I only use them for two days a week. I've been happy with the care that my husband has been receiving.

March 08, 2019

By Sharon D_8

I am a current client of this provider

It gives me some extra time to do my own things. The woman we have right now is always prompt, courteous, and helpful.

March 04, 2019

By Roger A_3

I am a past client of this provider

From the office to the two nurses, they were personal, professional, on time, and did what we asked.

March 04, 2019

By Joan C

I am a current client of this provider

I sold my car so they take me in their car to the post office and to the grocery store. I like that they do what I ask, like cleaning.

March 04, 2019

By 2019AnonymousWMD

I am a current client of this provider

I most appreciate their companionship. I guess I don't interact with them enough to recommend them more.

March 04, 2019

By Gerlinde "

I am a current client of this provider

It gives my mother a break so she doesn't have to worry about my loved one. The caregiver is just really good with my loved one and handles him in a great way. My loved one respects the caregiver, and they just have a good relationship.

February 22, 2019

By Darla S_3

I am a current client of this provider

They take care of my mother. They get her up in the morning and make sure she is eating. I've already done it. They are willing to work hard.

February 14, 2019

By Gerlinde "Sandy" F

I am a current client of this provider

I have been happy with the caregiver because she is on time, efficient, and very friendly. I would say I am satisfied and I hope they would be as well.

February 01, 2019

By Anonymous_1570

I am a current client of this provider

They only come once a week, so it doesn't impact my loved one that much. We are happy with the caregiver, though. It could be more positive if it costed less. The care itself is wonderful, and they are companions for my loved one. However, the cost is way too high, and I would be concerned recommending it for that reason.

February 01, 2019

By Jill O

I am a past client of this provider

They let me get out of the house to run errands. I liked the caregivers.

February 01, 2019

By Yvonne W

I am a current client of this provider

They have helped me the most by doing the work that I do not have to do, and they clean my house for me. I would tell a friend that they are always on time and do a good job.

January 23, 2019

By Diane D_6

I am a current client of this provider

We mostly just have home keeping and housekeeping as our main needs. We have the two hour visits each day, but it would be nice to have three hours each day all week. Unfortunately, we cannot afford more care at this time. It costs too much for us to afford.

January 18, 2019

By Donna R_11

I am a current client of this provider

His personality is kind of tough. He has been pretty good about them coming in and letting them do what they need to do. The nurse that comes in does a good job at helping him become more mobile. I like that I get some relief from being the caregiver of the client. I can leave feeling sure that my husband is being taken care of without worrying.

January 16, 2019

By Richard J_6

I am a past client of this provider

I was very satisfied with what they did. They helped me with paperwork on my counter because I was in the hospital for so long. They were willing to do anything and everything I asked them to do.

December 14, 2018

By Denise M

I am a current client of this provider

They take me to the doctor. They do every aspect of their job very well.

December 08, 2018

By Mark M

I am a current client of this provider

They allow me to have freedom in my life again. They are very flexible, and the people involved really seem to care.

December 04, 2018

By Anne B_1

I am a current client of this provider

They do everything around here. Both girls that come to me all of the time are really good.

November 28, 2018

By Craig K

I am a past client of this provider

They were especially helpful at night when Craig needed to go the restroom. They were wonderful. They are prompt about getting back to me. They provided the assistance we needed. The caregivers were qualified.

November 28, 2018

By Marilyn W_2

I am a current client of this provider

I am able to continue in the situation I'm in because of the care. They aren't that attentive.

November 27, 2018

By Donna S_2

I am a past client of this provider

The lady who came was perfect, and she did the physical things that I needed. The girl who came for the evaluation was very nice and helpful, and they are just trustworthy people.

November 13, 2018

By Elizabeth "Betty" N

I am a current client of this provider

I think they're quite satisfactory as they are. They're reliable, helpful, and pleasant.

November 01, 2018

By Lynn E

I am a current client of this provider

When they are here it is great. I wish I could have them more but they are expensive. I like that they are reliable, trustworthy, they do a good job, and they are a part of the family.

November 01, 2018

By Frank M_4

I am a past client of this provider

It would have made our life easier if they hadn't dropped us. They never responded to finding someone to fill in for our caregiver when she gave them notice that she wasn't able to come in for a month.

Provider Response

This family was on service with us for 2 years and 7 months. We had an awesome caregiver assigned to this family but she ended up having a personal situation that took her away at times and could not work her shift. The family on most occassions stated they did not want a replacement caregiver until she had to take a leave of absence. At that time the client was progressing beyond the scope of care we could provide and worked with the family to find some resolutions to provide safe care. We were communications with the family at all times and did notify them we were unable to continue providing care.

October 08, 2018

By Sherry B_3

I am a past client of this provider

They stayed overnight with him so that I could go home and sleep in my own bed. The biggest thing we liked was how available they were.

October 03, 2018

By Ruth M_4

I am a past client of this provider

I can't say they were able to do anything for me, because it was something that went wrong in the surgery. I'm doing well now and I don't need anybody. They kept me happy while I was recuperating. I haven't seen them work, but for what they did with me, it was wonderful. They were very nice.

October 03, 2018

By Margaret "Margo" R

I am a current client of this provider

They have helped me with activities of daily living. They have done a very good job at caregiving for me.

September 30, 2018

By Doris D_1

I am a current client of this provider

They do anything I ask immediately and nobody has ever said no. They're very good.

September 26, 2018

By Jacqueline "Jackie" B

I am a past client of this provider

It was very good. They were coming in 3 days a week for a few hours and my mother just needed more care. She was really happy and they were nice. The girl was really nice and helped.

September 26, 2018

By Carolyn S_2

I am a past client of this provider

I could not go out or walk, so having the services helped with everything in my life. My physical therapist was a great listener and was able to accommodate physical therapy individually to me according to my limitations.

September 07, 2018

By Rita B_3

I am a past client of this provider

The caregivers were knowledgeable. They were able to reassure my mother and help soothe her. The total experience was positive. It was a sudden need because my mother fell twice, and I needed help overnight. The company came out in a very timely fashion and had someone come in and help with my mother.

September 04, 2018

By Maureen O_1

I am a current client of this provider

The company has allowed me to not have to be home all the time. I like how reliable the company is, and I like the caregivers that the company sends.

August 29, 2018

By Elizabeth A_4

I am a past client of this provider

They were great, especially on the weekends. They were here so we didn't have to worry about her. I have recommended them. They really took the time to see if the people coming in were going to work well with my mother. I had been going into another agency, and it turned into a complete mess.

August 22, 2018

By Dean G

I am a past client of this provider

I felt like I would come home to my mom and the caregiver staring at each other instead of the caregiver providing much care. I would be very likely to recommend them if my friend wasn't in the same scenario as my mom.

August 15, 2018

By Pamela P

I am a past client of this provider

My mom is 94 and cannot be left alone. It was a big help. Prior to using Visiting Angels, I used a private care. Visiting Angels is more expensive, even though we could write it off. The other care was a better quality.

August 14, 2018

By Robert "Bob" F

I am a current client of this provider

It has had a positive impact. They help me by just being here, being cordial, and attentive. The person who came here was very courteous, knowledgeable, and helped any way that he could.

August 01, 2018

By Robert B

I am a past client of this provider

The caregivers would call me to say my loved one was all out of something. When I would go down to check, I would find it in the cupboard. The caregivers just didn't bother to look. They needed to have a consistent caregiver. I wasn't overly impressed with the operation. The list of what they can actually do is not that great. I probably wouldn't recommend them because the amount of money I paid wasn't worth the care we received.

Provider Response

We provided services to this family for 2 months. There was multiple family members involved that caused confusion for clear communication. We were to provide houskeeping, showers and the main priority was nutrition. We communicated to the family on several occassions that we did not have enough food in the home and lacked pots and pans to cook with to provide optimal food preparation for nutrion needed for this client. We do have a cancellation policy of one week in our client services agreement and the family was not happy with the few days charged due to cancellation.

July 25, 2018

By Andy a

I am a past client of this provider

We didn't have to service for that long. I think it would have been a bigger impact if she let us have them for more hours, but she didn't think she needed the help. They were in for a fairly limited amount of time. They were very flexible and easy to get a hold of. They were very accommodating.

July 20, 2018

By Bernice B

I am a past client of this provider

They really didn't do what I wanted, I wanted them to do more cleaning but they're not allowed to do windows or walls. They seem to be very professional and the people I had seemed like I could trust them, and that is a plus with us elderly people.

July 18, 2018

By Claire S

I am a past client of this provider

It was just having companionship at 82 years old. It was a big, big help. I would definitely recommend them, as I was a caregiver who worked on my own years ago. These people were really great.

July 02, 2018

By Yvette B

I am a current client of this provider

Nobody likes stripping a bed, and one of the girls comes to wash the sheets and makes the bed up for me, which was her idea. It is awesome. They are wonderful and do anything that I want done, and they are good companions.

July 02, 2018

By Sharon O

I am a past client of this provider

They stayed with my loved one when family wasn't available. Everyone we dealt with from the caregivers to the case workers were caring, kind, and supportive.

July 02, 2018

By Jane B

I am a current client of this provider

I like their aggressiveness to assist my wife. My problem is that right now the price and cost of the service is going up constantly.

July 02, 2018

By Steve C

I am a past client of this provider

They helped her walk around. I like that they were easy to work with.

June 19, 2018

By Eugene P

I am a current client of this provider

They just made things easier for me overall and that is all. The services that I have received have been great.

June 19, 2018

By Gloria C

I am a current client of this provider

They are there to ease my mornings with my mother. I like that they have two-hour shifts.

June 14, 2018

By Jamie G

I am a past client of this provider

They could have worked with him to find activities outside the home to keep him engaged in his community. I felt the Angels lacked a certain professionalism. They were essentially babysitters. They didn't seem to advocate for lifestyle changes that would improve my father's situation.

Provider Response

We provided care to this family for 4 months and services ended when the client moved into a community. We provided services 7 days a week for 2 hours in AM and 2 hours in PM. We did try to maintain consistency on this case with staff. Our care plan stated to provide housekeeping, meal planning and preparation and companionship. Our Case Manager had tons of documented calls with staff and son in regards to meeting the needs of the family.

June 05, 2018

By Beatrice R

I am a current client of this provider

My loved one seems satisfied. They have good people working there. They're conscientious. They have a backbone and are structured.

June 01, 2018

By Lorraine C

I am a past client of this provider

She did whatever I asked her to do depending on the day. The caregiver came and spent the whole day with me after my operation. She took me from chair to chair all day because I couldn't find a comfortable position.

May 22, 2018

By Connie P

I am a past client of this provider

It gave me some free time and my mother someone else to talk to. I would tell a friend that the way they match up the caregiver and the client is very good.

May 15, 2018

By Carol C_8

I am a current client of this provider

They've done a marvelous job at everything I ask them. There are things I can't do anymore that they help with. They are all terrific. The caregivers are marvelous. They do everything I want them to. They are terrific.

May 02, 2018

By Judith S

I am a past client of this provider

The only thing that holds me back is they're expensive. My daughter suggested that I get Visiting Angels to drive me to my doctor's appointments, but they've upped their rates. The people were reliable, pleasant, helpful, and I liked their attitudes and demeanor. They did what I needed them to do. I absolutely needed them. The impact of their services was 100%. I needed medication and they took me to the pharmacy. I needed food and they took me to the grocery store. They took me to the doctor. The people were pleasant.

May 01, 2018

By Kerry H

I am a past client of this provider

They were very good. They took care of everything. Their services gave time for me to get away.

April 19, 2018

By Barbara L_10

I am a past client of this provider

Visiting Angels was absolutely phenomenal. During the process of learning about the services Visiting Angels provides, they were always very understanding and compassionate. Their follow-up was impeccable. They made fluid adjustments to meet the needs of the client. I was given peace of mind knowing that my parents had a knowledgeable skilled and caring caregiver, which allowed me to maintain my day job with much less upset.

April 02, 2018

By John S

I am a current client of this provider

They are on time, they schedule me well, and everything is great. They drive me to where I need and that is all.

April 02, 2018

By Jim S

I am a past client of this provider

The staff is very kind, caring, and understanding. They were always there and did what we asked. There was no hassle.

March 20, 2018

By Marion G

I am a current client of this provider

They work well and are able to communicate. The people working there are good. They mostly pick up and keep the house clean.

March 02, 2018

By Karen N

I am a current client of this provider

They strive to please and do what is best for me and my family. It definitely helps us by giving us a break from having to give the care to our loved one. It can just get stressful with the caregivers here.

March 01, 2018

By Sister Joan Marie M

I am a current client of this provider

They are excellent. The caregiver we have now is wonderful. They are on time, do their work well, and are clean. I haven't had a bad experience at all. They couldn't do any better than they are now. They do things for me that I can't do for myself. I am handicapped, and they are conscientious about what they do and want to know what more they can do for me.

January 17, 2018

By Francis M

I am a current client of this provider

When I had my endarterectomy, the incision broke open so I couldn't do much for myself, and the caregivers were very concerned and helpful. It has freed me up because I can't walk very far or do too much, so they empty the dishwasher for me and do other stuff like that to make my life easier.

January 08, 2018

By Jane D_3

I am a current client of this provider

I am very happy with the caregiver who comes to care for my mother. Visiting Angels has been able to be available to provide the company my mother needs when I am away.

January 08, 2018

By Barbara A B

I am a current client of this provider

They are very friendly and respectful. They allow my loved one to stay out of a nursing home and at home.

January 03, 2018

By 2018AnonymousqYm

I am a current client of this provider

It depends on if they needed them, but I would say that they are reliable and have good employees. The two hour minimum should be changed, however, because I just do not need that sometimes.

January 02, 2018

By William H_11

I am a current client of this provider

The record keeping is really good. They keep a log at my sister's place and I read through it and leave messages, so I think the communication is good. They assist me in making sure she has enough supplies and help her with personal hygiene. If there's anything to be cleaned in her apartment, they're very helpful in that regard. The note taking is very helpful.

January 02, 2018

By Theresa D

I am a current client of this provider

They come on time, clean things, and do what I need. What more could I want? When you're old it helps to have someone come and clean the bathroom.

December 16, 2017

By Terry M

I am a past client of this provider

Visiting Angels has always been timely, safe, trustworthy, and I've never had a person come here who didn't do a decent job. It's required in the building I live in, but the services are handy. Just to know they are available is good, too.

December 15, 2017

By Lauren K

I am a past client of this provider

Visiting Angels provided good care and had good communication skills. My loved one had dementia so her feedback was subjective but she would complain about things such as the caregivers cooking skills.

December 08, 2017

By Rhonda V_2

I am a current client of this provider

The caregivers from Visiting Angels are pleasant, thorough, and helpful. The services from Visiting Angels keep me mobile and allow me to stay home.

December 02, 2017

By Anonymous

I am a current client of this provider

Visiting Angels is good, the caregivers are there and do what we ask, as long as it is in reason. I do not use Visiting Angels often. I only use Visiting Angels only when my family member who cares with me is on vacation so that I can have someone to check on me daily.

December 02, 2017

By Linda T

I am a past client of this provider

Visiting Angels is very reliable. I don't use Visiting Angels daily, so I don't know. Visiting Angels makes my life easier by blending in well and got along well with me.

December 02, 2017

By Dave S

I am a past client of this provider

Visiting Angels provided excellent care, but I would recommend them and let the people make the choice. Visiting Angels was able to help me not be worried about my mother being alone while I was at work.

December 01, 2017

By Nadine P

I am a current client of this provider

Visiting Angels is efficient and they hire quality people. With Visiting Angels, I don't have to be there to care for my loved one every second of the day.

December 01, 2017

By Virginia C

I am a current client of this provider

Visiting Angels is always responsible. We have never had a caregiver not show up. Having Visiting Angels in our home relieves stress because we know my mom is being well taken care of.

December 01, 2017

By Lucy G

I am a current client of this provider

I would recommend Visiting Angels because they are excellent, very friendly on the phone, and respectful when they are here. Visiting Angels makes my life easier because I can't walk after my major foot surgery, so everything is easier.

November 17, 2017

By Ed P

I am a past client of this provider

I would recommend Visiting Angels to others because they were a big help. They assisted with things I could not do. They made a significant difference. Visiting Angels was willing to do things for my loved one that I could not do, like assisting with their showering. They helped my loved one walk around too.

November 16, 2017

By Cheryl V

I am a past client of this provider

The caregivers were very pleasant and easy to work with. We didn't have to worry about the client being alone for a long time. They filled in the gaps when we were away.

November 13, 2017

By Mary H_5

I am a current client of this provider

Visiting Angels is friendly and the caregiver does what I ask. I'm not able to vacuum, and the caregiver vacuuming has been a big help to me.

November 08, 2017

By Rachel C_1

I am a current client of this provider

Visiting Angels has just done a great job with my mother. Visiting Angels has the caregiver come to my mother because I travel for a living, so it has made my life easier as far as getting her what she needs.

November 07, 2017

By Debbie C_2

I am a current client of this provider

Visiting Angels is always on time and sends great people. The caretakers take us to the doctors and are always on time.

November 02, 2017

By Richard G_13

I am a current client of this provider

Visiting Angels is very good with providing care to my mother who has dementia. My mother's life is better with Visiting Angels.

November 01, 2017

By Barbara C_19

I am a current client of this provider

The people we had were very caring and did a good job. Visiting Angels' caregivers help my mother and father with assistance in meals and personal care.

November 01, 2017

By Peggy B_2

I am a current client of this provider

I would refer others to Visiting Angels because all of the people that we've met so far have been kind and caring. Our caregiver is so sweet. Visiting Angels' caregiver is willing to do whatever she is asked.

November 01, 2017

By Anonymous_19

I am a current client of this provider

Most of the people from Visiting Angels have been lovely and I think that they do a good job of interviewing their employees. The services from Visiting Angels have been great and we have used them for transportation.

October 20, 2017

By Steve W_6

I am a past client of this provider

Visiting Angels is great and did everything that I expected and more. The caregivers took great care of my mother and they always left notes so that I could see what they did for her. Visiting Angels made my life easier because I couldn't be with my mom while I was traveling, so they would go to check up on her twice a day.

October 19, 2017

By Steve B_9

I am a current client of this provider

I would say that Visiting Angels is dependable. Visiting Angels has made life easier through home care assistance.

October 04, 2017

By Norman C_1

I am a current client of this provider

Visiting Angels show up and they have good contact with me.

October 04, 2017

By Troy M_1

I am a current client of this provider

Visiting Angels has very good communication and even though I'm not there I have a good understanding of what's going on. Knowing that my mom has someone checking on her a couple times a week when I can't be there gives me comfort.

October 03, 2017

By Anonymous_1346

I am a current client of this provider

I would tell others that my caregivers are usually on time. The services are stressful because we always receive a different caregiver every time.

October 02, 2017

By Patty L_1

I am a current client of this provider

Visiting Angels is a very professional and attentive agency. The services provided by Visiting Angels make life easier by doing things that my mother cannot, which relives the stress from me.

October 02, 2017

By Marge D

I am a current client of this provider

I would tell a friend that I would recommend anyone to Visiting Angels who has a problem and doesn't know what to do. All of the caregivers are good ladies there. Visiting Angels has made life easier by sending my caregiver that I had for five years; she takes me grocery shopping and takes me to my doctor appointments.

September 26, 2017

By Carol-Ann O

I am a current client of this provider

Everything about Visiting Angels from their office personal to caregivers is top notch. That's what you need when you are looking for care. The caregivers are here at night and they do exactly what we require of them.

September 25, 2017

By Doris R

I am a past client of this provider

I would tell someone about Visiting Angels because they were good, but they were not connected with MediCare. Visiting Angels made life easier by making sure that I got up and out of bed without falling when I needed to go to the bathroom.

September 23, 2017

By Janet L_2

I am a current client of this provider

I have recommended Visiting Angels before. I said that my experience with Visiting Angels has been a good one. Visiting Angels makes my life easier because they can help the client in shower because I can't.

September 22, 2017

By Ruth C_3

I am a current client of this provider

I would recommend Visiting Angels if someone could afford them. The services are expensive but are a good resource. The services from Visiting Angels make it easier on me by taking care of things that I would normally have to do. They give me a break.

September 19, 2017

By Cathy S_3

I am a current client of this provider

Visiting Angels has good dependable people that are trustworthy. Visiting Angels is so dependable and are so kind. It such a relief to let them care for my mother.

September 18, 2017

By Jacques "Jake" F

I am a past client of this provider

Visiting Angels is very good at doing what they do and at taking care of others. Visiting Angels was there to do all the washing and cleaning.

September 14, 2017

By Lawrene C_1

I am a current client of this provider

Visiting Angels always shows up and are there for you when you need them. Visiting Angels has made life easier for me by being here and taking care of my loved one.

September 14, 2017

By Debbie M_1

I am a current client of this provider

I would recommend Visiting Angels because of the individual Angels that take care of my mother. The caregiver has a genuine concern for my mother. My communication with the office have been lacking. There has been miscommunication when I would call for extra hours. Everything the caregivers do has been helpful to us.

September 01, 2017

By Mary N_1

I am a past client of this provider

Visiting Angels are very friendly and helpful. I looked forward to having Visiting Angels come by.

September 01, 2017

By Michael M_9

I am a current client of this provider

What I like about them is that I'm unable to drive, so they take care of the transportation needs. I would have trouble doing without them these days.

September 01, 2017

By Linda C_4

I am a current client of this provider

Visiting Angels has been good to us so far. Visiting Angels gives me freedom. The services help because they give me back a little bit of my life. It allows me to do what I want to do. I can go out with my husband.

September 01, 2017

By Ann D_2

I am a past client of this provider

Visiting Angels was reliable, that is why I would recommend them. The companionship from Visiting Angels was a great help to us.

September 01, 2017

By Joyce C_2

I am a current client of this provider

The services Visiting Angels take a load off of my family. The caregiver that they send is compassionate, knowledgeable, well-trained, and goes above and beyond. The services from Visiting Angels are helping to keep my parents at home. It makes my family happier as a unit, I like that the services are controlled by my family as opposed to someone else.

August 25, 2017

By Georgette V

I am a current client of this provider

Visiting Angels' caregivers are very good and prompt. The service has helped the most by giving me the time to do what I have to do.

August 25, 2017

By Joan R_5

I am a past client of this provider

I would tell a friend that they should go to Visiting Angels. They are awesome. They provide good care. Because of Visiting Angels' services, I knew that my loved one wouldn't fall. I knew that she wasn't going to go into the hospital or die.

August 04, 2017

By Anonymous_446

I am a past client of this provider

Everything about Visiting Angels was absolutely excellent. The office and the caregivers were just so helpful. I couldn't have asked for anything more. The caregivers did my wash, vacuumed, and helped with other things. They cleaned my bathroom, and they were extremely helpful.

August 04, 2017

By Nancy P_4

I am a past client of this provider

I would tell a friend that Visiting Angels did exactly what we wanted them to do. They showed up and helped my sister. Visiting Angels helped by giving my sister someone to talk to and companionship.

August 04, 2017

By Lisa A_4

I am a current client of this provider

I would tell a friend that Visiting Angels helps by providing a support tool. Visiting Angels has made life easier by doing meal prep and in giving me peace of mind that someone is spending time with my loved one.

August 03, 2017

By Cecilia W

I am a past client of this provider

I would highly recommend Visiting Angels. They are very caring and I was very impressed by them. They do anything you want them to do, and they are top grade. I only had my caregivers a few times, and while they were here they would do my washing for me. At the time I had a hurt ankle, and they were very caring.

August 02, 2017

By Doug O_1

I am a current client of this provider

Visiting Angels is responsive to changes in the schedule, and the caregivers to take the initiative to make me aware of things that I am not aware of. Overall, it's a very good company. The caregivers interact with the client to the extent that they can and it seems improve the client's well-being.

August 01, 2017

By Peter G_1

I am a past client of this provider

I would say that the caregiver that we had was always one time, and he had great services. Visiting Angels was able to take good care of Arthur, which gave me peace of mind.

August 01, 2017

By Nancy H_4

I am a current client of this provider

Visiting Angels is a very caring company. The services have helped the most by cleaning and doing things that I can't do.

August 01, 2017

By David R_3

I am a current client of this provider

Visiting Angels really cares. My wife has had issues, but they go the extra mile. If it wasn't for Visiting Angels, I wouldn't have a chance to get out and get groceries.

July 27, 2017

By Reed M

I am a current client of this provider

Visiting Angels is very compassionate and good towards us. Visiting Angels gives me free time to go shopping or get things done.

July 26, 2017

By Cynthia C

I am a current client of this provider

Visiting Angels is a very dependable company. Visiting Angels makes the client's life easier by assisting him with bathing.

July 25, 2017

By Frank T

I am a current client of this provider

Visiting Angels is reliable and they keep in touch with me as far as asking if I need coverage on holidays. Visiting Angels has made my life easier by freeing me up to get another day or two off a week so I don't have to miss work.

July 18, 2017

By Eileen M

I am a current client of this provider

Visiting Angels is responsive and reliable, and I like them. Visiting Angels allows me to have a life and do the things I need to do.

July 18, 2017

By Anonymous_503

I am a past client of this provider

Visiting Angels' owner is very committed. Visiting Angels didn't really provide any higher quality of life for my loved one. The caregivers that came were a hit or miss. I love the company because the owner went above and beyond to help, but some of the aids were not good.

July 14, 2017

By Maureen C

I am a current client of this provider

I would tell someone that I am very satisfied with the caregiver from Visiting Angels because of her disposition and the way that she works. I like the follow-up from Visiting Angels. The services have been very helpful because I can't do it by myself.

July 14, 2017

By Pamela H_2

I am a past client of this provider

The caregivers from Visiting Angels were good at keeping the client company, but I really had to coach them. I think that the caregivers could have followed the directions a little more accurately.

July 11, 2017

By Stanley L

I am a current client of this provider

Visiting Angels blends right in comfortably. I need the time to go grocery shopping and Visiting Angels comes on time so I can do that.

July 11, 2017

By Doris B_1

I am a current client of this provider

My caregiver from Visiting Angels has done a lot of things for me. It is really helpful that the caregiver has a good attitude. She is lively and helps me with a lot of things. She will help me hang things on the wall. The caregiver is willing to do anything that needs to be done.

July 07, 2017

By Victoria C_1

I am a current client of this provider

I would tell a friend that Visiting Angels are very nice to my mother. Visiting Angels has made life easier for me because I am able to get out and do things that I have to do.

July 03, 2017

By Pauline B

I am a current client of this provider

Visiting Angels is courteous, pleasant, and always on time. Visiting Angels allows me to get to the hair dresser. That is the most important part.

July 03, 2017

By Ami S

I am a past client of this provider

Visiting Angels' commitment to treating dementia clients is unparalleled. The companionship from the Visiting Angels' caregiver was the highlight of my mother's week.

June 26, 2017

By Jack "

I am a past client of this provider

I would recommend Visiting Angels because they are compassionate and nurturing. The caregivers were competent, giving, nurturing, caring, and felt like part of the family. Visiting Angels' services might have helped prolong her life.

June 26, 2017

By Judy D_2

I am a current client of this provider

I really like the caregiver from Visiting Angels that is taking care of my mom. Life is less stressful with Visiting Angels.

June 22, 2017

By Alexander B

I am a current client of this provider

Visiting Angels has wonderful service, and they do everything that I want them to do. I'd be lost without my caregiver from Visiting Angels. She comes once a week, but I look forward to her visit every week.

June 09, 2017

By Michelle M_4

I am a current client of this provider

I would tell a friend that they should call Visiting Angels. I've used them and I'm very happy with them. For the client, it's a big difference having them there for him. For my family and I, it's great having someone to help us.

June 02, 2017

By Phil F

I am a current client of this provider

I would tell my friend that like Visiting Angels very much and have had them for a long time now. The caregivers help me with my meals and they put me to bed, and they make sure I am ready for the night.

June 01, 2017

By Esther T

I am a past client of this provider

Visiting Angels was wonderful. Visiting Angels came and gave good companionship, they would do things for me in the home. Visiting Angels has done house cleaning for me because I have arthritis.

June 01, 2017

By Maurice L

I am a current client of this provider

I would tell a friend that Visiting Angels is professional. I like that that the services put my wife at ease.

June 01, 2017

By Diane A_4

I am a current client of this provider

I would recommend Visiting Angels because they are very reliable. Visiting Angels keeps the client socialized, which she needs.

May 30, 2017

By Janet K_5

I am a current client of this provider

Visiting Angels is very obliging, receptive, and willing to do things. Visiting Angels has made my life easier by being accommodating, and taking me to the bank.

May 23, 2017

By Cynthia S_4

I am a current client of this provider

Visiting Angels is very time efficient. They have very nice employees who are professional and skilled. It takes stress off of me to know that my husband is being taken care of.

May 03, 2017

By Bruce H_2

I am a past client of this provider

We were very happy with the care we received from Visiting Angels. We had no problems and things were explained well. The brochure was right on and my wife enjoyed the caregivers. I would definitely use them again! I needed to have someone be with my wife when I was away. The services gave me a couple of hours to get out and get things done that I needed to accomplish. I didn't want to leave my wife at home and Visiting Angels allowed me to feel comfortable doing that.

May 02, 2017

By Anonymous_591

I am a current client of this provider

Visiting Angels is independently owned, and I like that. The services make my life better because the caregivers give me a little more spare time.

May 02, 2017

By Gail D_1

I am a current client of this provider

I would tell someone that Visiting Angels is caring and responsive. Visiting Angels has kept me at work. I don't have to take days off.

May 01, 2017

By Don B

I am a current client of this provider

Visiting Angels is good for lonely older people. The main reason why I hired Visiting Angels was to have someone visit with my mom and do light housework. The caregiver comes, and my mom wants the laundry done, so the caregiver does it. I would like her to visit with my mom more.

May 01, 2017

By Pauline B_3

I am a past client of this provider

The caregiver was only here to do light housekeeping, and sometimes I was pleased, and other times I was not.

May 01, 2017

By Marie M_3

I am a past client of this provider

Visiting Angels should ideally have continuous care by having only one caregiver, rather than several caregivers. Visiting Angels had great caregivers. We had no issues with them.

April 25, 2017

By Judith "Judy" B_1

I am a current client of this provider

I go shopping and do things together with my caregiver. It's nice. Visiting Angels does exactly what I want them to do.

April 24, 2017

By Linda S_14

I am a current client of this provider

Visiting Angels has a very good reputation because the caregiver overheard my mother paying for something she wasn't supposed to be on the phone and she stopped her from doing that and gave me a heads up. My mother is not very cooperative, but it's not Visiting Angels' fault.

April 20, 2017

By Jane P_2

I am a current client of this provider

Visiting Angels is a great company, they're nice, and have great workers. Visiting Angels relieves me because I'm in a walker and it's hard for me to get around.

April 12, 2017

By Patty C_1

I am a current client of this provider

I would tell a friend that Visiting Angels are very caring, good with my mother, and they do what is asked. I don't like that the caregivers leave things laying around or make my mom's bed but it is nice to have someone else help with her care.

April 12, 2017

By Eldridge "Brownie" B_1

I am a past client of this provider

Visiting Angels does their best to please you and will provide you with a caregiver that can help. The caregivers were able to cook meals for me and my husband.

April 12, 2017

By Geraldine "Geri" D_1

I am a past client of this provider

I liked Visiting Angels, my caregiver was very nice. I tried it, but it just wasn't what I needed. Visiting Angels couldn't do anything to help my quality of life.

April 12, 2017

By Liz T_1

I am a current client of this provider

Visiting Angels is just a good company. Visiting Angels has made life more convenient.

March 03, 2017

By James N_1

I am a past client of this provider

Visiting Angels was easy to work with, and the price is fine. Visiting Angels helped the client, and they made a substantial improvement in her life.

March 02, 2017

By Lindsay C_2

I am a past client of this provider

Visiting Angels did a good a job and were kind. Visiting Angels gave me peace of mind when I was gone.

March 01, 2017

By Celeste W_1

I am a current client of this provider

Visiting Angels is a good organization. Visiting Angels' services help my wife get through her daily activities.

March 01, 2017

By Fredrick "Fred" K_1

I am a past client of this provider

Visiting Angels is really good with people. The caregiver they assigned the client and I got things done that I could not. I appreciated that the caregivers were here on time, and they did things around the house that I did not ask them to do. The caregivers were great. They gave me so much relief when I would go out.

March 01, 2017

By Anne M S_1

I am a past client of this provider

Visiting Angels provided my mother attention, thoroughness, and always looked after her. We benefited from Visiting Angels' care, even though they were mainly there for my mother. The caregivers were so helpful with the questions that I had for them and knew how to go about answering them for me.

February 22, 2017

By Linda M_11

I am a current client of this provider

Visiting Angels is very attentive to my father, and they go above and beyond. The caregivers have good communication. Visiting Angels ease a lot of worry that I have for my father. I don't feel like I have to go see him everyday because I know that they're there.

February 22, 2017

By Anonymous_644

I am a current client of this provider

The caregivers are compassionate and there is very caring office staff who comes and checks in on me in my home. The office staff is also attentive to their schedule, and they are great at responding to last minute schedule changes. I am able to do some things, but Visiting Angels helps clean my home to help relive a great deal of pain.

February 06, 2017

By Joanne W_2

I am a past client of this provider

Someone from Visiting Angels was very caring and helpful. Visiting Angels helped by playing games with my husband.

February 03, 2017

By Debbie M_6

I am a past client of this provider

I didn't think the caregiver did very much for my mom. Visiting Angels could have provided my mom with a different caregiver. She didn't have a lot of personality or gumption.

Provider Response

We provided services to this family for 4 months for only 2 hours twice a week. We reported concerns to the family. We did respond to a complaint of not being happy with a caregiver and introduced a new caregiver. The client moved out of state to reside with family when services ended.

February 01, 2017

By Deb S_1

I am a past client of this provider

Visiting Angels was very responsible and very caring. Visiting Angels would provide good company for my mom. The caregiver from Visiting Angels would also do dishes and do shopping for my loved one.

February 01, 2017

By Aline G_1

I am a current client of this provider

I have already recommended Visiting Angels to a friend. I told them that Visiting Angels is dependable and provides a good service. The caregivers are very nice. The services have helped the most by doing what I need to be done.

July 08, 2013

By Mcdonrachel

I am a current client of this provider

The angels that work with our mom do a wonderful job of balancing the needs of the family (to know mom is safe and happy) with the needs of our mother (to maintain as much independence as possible, and to be able to continue to do the things she enjoys). The angels have been very accommodating with our scheduling, enabling mom to get to all her social outings and activities.
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About Visiting Angels Auburn

We provide an initial care consultation and we can customize our services for the individual needs for our client and their family.

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Services and Amenities of Visiting Angels Auburn

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Ach

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • State Licenses: New Hampshire Health and Human Services
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Visiting Angels Auburn

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