
Reviews of Visiting Angels Auburn
Home Care Reviews for Visiting Angels Auburn
December 29, 2022
I am a past client of this provider
December 28, 2022
I am a current client of this provider
Provider Response
Appreciate your response Kelly. We will be following up with you and just want you to know next time please call us immediately anytime you are not pleased with services. We can only fix what we know about. We will rectify this immediately.
December 21, 2022
I am a current client of this provider
Provider Response
Thank you for your feedback. We do spend strive to have all our caregivers thoroughly trained, screened and ongoing professional development and supervision. In order to have quality caregivers and a quality control program that exceeds in our industry our rates have to reflect accordingly. We appreciate your business and so do our caregivers.
December 16, 2022
I am a current client of this provider
Provider Response
Thank you for you feedback. Please reach out to our office so we know where we can improve our services. Thanks!
December 16, 2022
I am a current client of this provider
Provider Response
Thank you for providing feedback on how helpful our home care services are for your family. Communication is very important and glad you find it is done well. Appreciate your business.
December 09, 2022
I am a current client of this provider
Provider Response
Thank you Stanley for your feedback on the quality of our caregivers. Happy Holidays!
December 09, 2022
I am a current client of this provider
Provider Response
Thank you Deb for your feedback on the homecare services your family receives. So glad our caregiver is a natural and you are able to depend on her. Appreciate your business.
November 29, 2022
I am a current client of this provider
November 29, 2022
I am a past client of this provider
Provider Response
Thank you Gerry for letting us know how valuable our services are for your family. We appreciate your comments and Happy Holidays!
November 23, 2022
I am a past client of this provider
Provider Response
Thank you Maria for your comments on how we relate and communicate well concerning our home care services. We love that you spoke about our patience and listening skills. We spend quite a bit of time making sure all our caregivers have these skills so they can shine out in the field taking care of their clients. Happy Holidays!
November 18, 2022
I am a current client of this provider
Provider Response
We appreciate your kind words on how we provide safety supervision for your family member. The peace of mind we know is so important to many family members. Thank you for your business and Happy Holidays!
November 17, 2022
I am a current client of this provider
Provider Response
We are also happy that you have a perfect match of a caregiver. We love building relationships with our families and it appears your caregiver is doing just what we ask.
November 11, 2022
I am a current client of this provider
November 11, 2022
I am a current client of this provider
Provider Response
Thank you Carolyn for your comments on how well trained our caregivers are in providing home care for your family. We love that we are meeting your expectations. Thank you for your feedback.
October 27, 2022
I am a current client of this provider
Provider Response
Thank you Lynn for providing some feedback on how well our homecare aids are working in your home. We also enjoying working with you to provide great care to your husband. Thank you for your business!
October 24, 2022
I am a current client of this provider
Provider Response
Thank you for your feedback Al. We are so happy you find the communications with the caregiver are going well in meeting your homecare needs. Thanks again for your comments on Visiting Angels.
October 24, 2022
I am a current client of this provider
Provider Response
We are so glad we helped with your transition back to the comforts of your home and to be with your cats. Our furry friends are family too. We appreciate your comments. Thank you.
October 24, 2022
I am a current client of this provider
Provider Response
Thank you Tiffany for your feedback. So glad we our agency is accommodating to your families needs and that we have some very good caregivers assigned to your family. Appreciate your business.
October 24, 2022
I am a current client of this provider
Provider Response
Thank you, Kim for your feedback on our caregivers. We love how you described our staff as being caring, compassionate, reliable and dependable. All traits we look for when screening and hiring caregivers. Thank you for the feedback.
October 10, 2022
I am a current client of this provider
Provider Response
Thank you Dolores for your comment on receiving a quality caregiver from Visiting Angels! Thank you for your business.
October 10, 2022
I am a current client of this provider
Provider Response
We appreciate your feedback on the value our homecare services bring to your family! Thank you!
October 10, 2022
I am a current client of this provider
Provider Response
Thank you Harry for your positive comments and to know how pleased you are with our services.
October 10, 2022
I am a current client of this provider
Provider Response
Thank you for your comment. We do have a family portal that you can access 24/7 and was provided to you in your welcome packet. Please give us a call so we can further discuss and correct any problems your family might have with scheduling. We do try to maintain consistent schedules so typically there is not much that should change with the exception of vacations and when a caregiver is sick.
September 28, 2022
I am a current client of this provider
Provider Response
Thank you Michael for the feedback so others know how important the role is of a caregiver.
September 28, 2022
I am a current client of this provider
Provider Response
Thank you Pauline for your feedback on how our agency operates and how we are responsive to your needs. We appreciate your business.
September 27, 2022
I am a current client of this provider
Provider Response
Thank you for your feedback on how reliable our caregiver have been with your family. We also strive for continuity of care with the same staff on each case so they become familiar with all the needs and particulars of each family they serve. Thanks so much for your business.
September 22, 2022
I am a past client of this provider
Provider Response
Thank you for your feedback Carol. So glad we assigned some great caregivers to your team to assist your family. We also find our staff provide so much relief to the spouses too. So glad you voiced how they helped you too.
September 22, 2022
I am a current client of this provider
Provider Response
We appreciate your feedback Anna. So glad you find your caregiver is nice, kind and dependable for meeting your needs of running errands and helping around your home. Thank you for your business!
September 20, 2022
I am a current client of this provider
Provider Response
Thank you Susan for your feedback on how timely our caregiver is at arriving to your home. We really appreciate your business.
August 26, 2022
I am a current client of this provider
Provider Response
Thank you Patricia for the 5 star review! You are correct our caregivers can help with a variety of items to assist our clients! Appreciate your comments.
August 25, 2022
I am a current client of this provider
Provider Response
Thank you for your feedback. We will review your case and check into your concerns with consistency. We do strive to schedule permanent regular shifts and will look into this further.
August 23, 2022
I am a current client of this provider
Provider Response
Thank you Terry for your comments and so glad we can provide you some peace of mind when we are in the home assisting your Mom. We are thrilled to have some some caregivers that seem to be the perfect fit for your family.
August 18, 2022
I am a current client of this provider
Provider Response
Thank you for letting us know how well Lorraine is working out in your home. Her halo shines bright! Thank you so much for your business and stay well!
August 09, 2022
I am a past client of this provider
Provider Response
Appreciate your response. We would have loved to continue helping you but your daughter was communicating with us and cancelled services. Hope all is going well.
August 09, 2022
I am a past client of this provider
Provider Response
So glad your Dad liked his caregiver assigned. We would love more staff as well but we only hire those caregivers that we have thoroughly screened and meet our standards. We don't just put warm bodies in a home. We want every family satisfied with their services and their is a shortage of qualified workers in our area. We are working hard on this aspect of our business every day. We appreciate you comments.
August 05, 2022
I am a current client of this provider
Provider Response
Thank you for sharing the competency of our staff. We appreciate your comments.
July 27, 2022
I am a current client of this provider
Provider Response
Appreciate your feedback Joan. We have had a few staff on your case have vacations and one decided to retire. We do strive for continuity of care but sometimes with changes of schedules the existing staff might have a conflict with another client they are assigned and this would result in a fill in on those days your permanent schedule might change. It is not turnover of staff but more so the changes in schedules that result in staff changes. Thank you for your business.
July 27, 2022
I am a past client of this provider
Provider Response
Thanks for the feedback Joel. So glad we were able to accommodate your care and schedule needs. We appreciate your business
July 25, 2022
I am a current client of this provider
Provider Response
Thank you Andrew for your feedback it is greatly appreciated!
July 25, 2022
I am a current client of this provider
Provider Response
Appreciate your feedback Lisa. So glad you are pleased with our communications. We find this is vital to the success of our caregivers and the families we serve.
July 21, 2022
I am a current client of this provider
Provider Response
Thank you Gary for your comments and so happy we allow you to live your dream with the companion of your dog. We appreciate you!
July 18, 2022
I am a current client of this provider
Provider Response
We love to hear that we are meeting your expectations for services. Thank you very much for your feedback!
July 18, 2022
I am a current client of this provider
Provider Response
Thank you Rita for your feedback. I know your caregiver strives for excellence and happy she is assisting you with the household tasks that are most difficult. Appreciate your comments.
July 18, 2022
I am a past client of this provider
Provider Response
Thank you Susan for sharing your experience with Visiting Angels. We are thrilled you enjoy your caregivers!
July 18, 2022
I am a past client of this provider
Provider Response
Thank you Diane for expressing your satisfaction with the quality of our caregiver that was assigned to your family!
July 11, 2022
I am a current client of this provider
Provider Response
Thank you for your comments Robert. We appreciate you!
July 11, 2022
I am a past client of this provider
Provider Response
Appreciate your feedback. We agree too. We have a higher demand for our services than we do have staff. Some schedules are harder to fulfill but we are doing our best to utilize our staff efficiently. Also, COVID is still present and for the safety of our clients we at times will have caregivers that need to quarantine.
June 28, 2022
I am a current client of this provider
Provider Response
Thank you for shining the spotlight on your caregiver! We appreciate your feedback.
June 27, 2022
I am a current client of this provider
Provider Response
We are so thrilled our homecare services are providing you quality of life and make it easier for you. We agree we have some wonderful caregivers assigned to your case. Thank you for your comments Pat.
June 22, 2022
I am a current client of this provider
Provider Response
Thank you Jane for the 5 star review! We appreciate your comments.
June 22, 2022
I am a current client of this provider
Provider Response
Thank you Michelle for your feedback on our agency and passing along what the Visiting Nurse stated about our reputation overall in the field. Thank you so much for your business.
June 15, 2022
I am a current client of this provider
Provider Response
We are so happy you found the perfect match of a caregiver to assist your family. Thank you so much for your comment it warms our heart.
June 15, 2022
I am a past client of this provider
Provider Response
Thank you Suzanne for your feedback. We are so sorry you felt this way. We know there was a disconnect with the communications at the facility and we will work on streamlining this in the future. We do appreciate this feedback.
June 08, 2022
I am a current client of this provider
Provider Response
Thank you Diane for your feedback on the caregiver assigned to your case. We appreciate your business and taking care of your loved one!
June 08, 2022
I am a current client of this provider
Provider Response
We love your feedback Courtney and so happy to hear you describe the best qualities of our staff. We very much appreciate your business.
May 23, 2022
I am a past client of this provider
Provider Response
Appreciate your comments on how helpful our caregivers are for your family!
May 19, 2022
I am a current client of this provider
Provider Response
Thanks you so much for your feedback and very pleased to hear our operations team is doing a fantastic job. We appreciate your feedback!
May 19, 2022
I am a past client of this provider
Provider Response
Thank you Greg for your comments. We will provide additional unannounced inspections to check on the quality of the housekeeping, thank you for bring that to our attention. We are happy that the caregiver provided some great mental stimulation and was flexible to your families schedule. Appreciate the feedback.
May 18, 2022
I am a current client of this provider
Provider Response
Thank you John for your feedback on how professional our caregivers are in your home. We appreciate your business and very pleased you have caring staff assisting in your home.
April 28, 2022
I am a current client of this provider
Provider Response
Thank you Parker for your comment on the quality of our caregivers that provide homecare services in the Manchester, NH area. We appreciate your business.
April 26, 2022
I am a past client of this provider
Provider Response
Thank you Mary for your comment on our homecare services. We are so happy your got the relief and peace of mind in choosing Visiting Angels. Thank you so much for your business.
April 25, 2022
I am a current client of this provider
Provider Response
Appreciate your comments on how dependable our caregivers are and that our staff are friendly and professional. All qualities we look for to place in the homes or our clients. Thank you so much!
April 21, 2022
I am a current client of this provider
Provider Response
Thank you Chris for your comments. New Hampshire is in a critical state of workforce challenges in the healthcare field. We always do our best to provide the schedule needed but there are time frames that are highly requested so we do need look at each client and serve those in a more critical need first. We are on several workforce groups and are working together with legislative representatives to work on problem as it will only become an increasing challenge. We value your input and ask you to also voice your concerns to your local legislatures to help us all solve this problem moving forward.
April 21, 2022
I am a current client of this provider
Provider Response
Thank you so much for your response and how we were able to find a compatible caregiver for your needs. We appreciate your feedback.
April 12, 2022
I am a current client of this provider
Provider Response
So glad you are pleased with our services and that the caregiver is a great fit. Thank you for your comments.
April 12, 2022
I am a current client of this provider
Provider Response
Thank you Joe for your feedback. The majority of our staff are vaccinated but as you know some cannot get vaccinated for health or religious reasons. We would hate to eliminate these staff from our workforce, which is greatly needed. All staff take precautions, are screened daily and wear masks. We advocate for all our client to also get vaccinated if they are able too. We appreciate your concerns.
March 28, 2022
I am a past client of this provider
Provider Response
Thank you Jimmy for your comments. Visiting Angels does aim to provide a personal care plan for all our families and maintain a professionalism at all times.
March 28, 2022
I am a current client of this provider
Provider Response
Thank you Erin for your feedback on finding a good trusted caregiver for your family. We strive to make life easier for all our families and so glad we are meeting your needs. Appreciate your business!
March 23, 2022
I am a current client of this provider
Provider Response
Appreciate your comment on how we can provide you with some respite homecare services to relieve you so you can recharge and run those necessary errands. Thank you so much for your feedback.
March 23, 2022
I am a current client of this provider
Provider Response
Thank you Marion for your feedback. We understand the finances can be a hurdle for many. We do significantly invest a lot of time and resources into our staff to ensure they are properly trained and supervised to care for our families. We do review our industry rates on a regular basis and find our services are in line with many other providers or a bit higher than some. We do provide benefits to our staff, which many other providers don't supply. This is a part of our retention efforts to reduce turnover of our caregivers in the home. This helps with providing continuity of care to our families. This is a reminder for all of us to look into purchasing long term care insurance. This way we plan better when care is needed later in life.
March 18, 2022
I am a past client of this provider
Provider Response
Thank you for your feedback Michelle. I understand we had a perfect fit with one of our caregivers due to his stature and being able to handle the case the best due to transfers. We continue to search for perfect matches for each family and these past two years have been the most difficult with workforce challenges. We are actively recruiting each day to help continue to keep serving our families with the best choices of staff for their situation.
March 18, 2022
I am a past client of this provider
Provider Response
Thank you Gerald for your feedback. We are happy to know you found us very responsive to your needs and were able to expediate care immediately. We appreciate your 5 star review.
March 16, 2022
I am a past client of this provider
Provider Response
We are sorry for your experience and would have immediately looked to speak with the caregiver to rectify the issue. This is unacceptable and not the standards our staff should be following.
March 08, 2022
I am a current client of this provider
Provider Response
Appreciate your feedback on the reliability of our caregivers that provide home care services to your family. Thank you very much for your business.
March 07, 2022
I am a past client of this provider
Provider Response
Thank you for your feedback Barbara. So glad we were able to take some pressure off you and providing the necessary care for your husband. Appreciate your business.
February 23, 2022
I am a past client of this provider
Provider Response
Thank you Brian for your comments. It was unfortunate that the first caregiver assigned had to resign suddenly due to family circumstances. We are so sorry for the experience you had and always working hard to meet each families unique needs.
February 23, 2022
I am a past client of this provider
Provider Response
Thank you Matthew for your comments. We did speak with the caregiver regarding the interactive piece and we look forward to seeing more improvement in that area. Thanks for passing this along to us so we could improve our services to your Mom.
February 18, 2022
I am a current client of this provider
Provider Response
Thank you so much for your feedback. So glad you are pleased with the caregiver assigned with your family.
January 27, 2022
I am a current client of this provider
Provider Response
We love that we are able to keep our clients in their homes were they prefer to receive homecare services. Thank you for the 5 star review and letting others know we have dependable, trained and qualified staff to meet your needs.
January 25, 2022
I am a current client of this provider
Provider Response
We appreciate you referring other families when they need care. Thank you so much for trusting us with your Mom's homecare needs. Our caregiver enjoys her time with Mom each week. Thank you.
January 25, 2022
I am a past client of this provider
Provider Response
Thank you for your feedback on Visiting Angels and the care we are providing. We love that your caregivers provide some great interaction with activities and engagement for your loved one in the comfort of their home.
January 25, 2022
I am a current client of this provider
Provider Response
Appreciate your feedback Lisa knowing we provide peace of mind to you knowing Mom is in good hands with our staff.
January 24, 2022
I am a past client of this provider
Provider Response
Thank you Betty for letting us know how dependable and reliable our caregiver is that is assigned to your case!
January 12, 2022
I am a current client of this provider
Provider Response
Thank you Steve for your 5 star review on Visiting Angels. At Visiting Angels part of our core values is to be kind, caring and dependable as so many families rely on our homecare services. We appreciate your feedback.
December 23, 2021
I am a current client of this provider
Provider Response
Thank you Joyce for your comment on the characteristics of our caregivers. We love to hear how our services really make a difference in the lives of our clients.
December 23, 2021
I am a past client of this provider
Provider Response
Thank you Donald for your comments on how we thoroughly find out the needs for our families and accommodate their personal needs. We appreciate your feedback.
December 20, 2021
I am a current client of this provider
Provider Response
We are so glad we found you some amazing caregivers for your wife. We appreciate your comments.
December 13, 2021
I am a current client of this provider
Provider Response
Thank you Lynda for your comments about our caring staff and good communications. We appreciate you!
November 24, 2021
I am a current client of this provider
Provider Response
Thank you Charles for your feedback. Being dependable and reliable are some of our core values here at Visiting Angels. Our caregivers always strive to provide the best care and so glad it shows in the care your brother receives. Thank you so much for the 5 star review.
November 24, 2021
I am a current client of this provider
Provider Response
Appreciate your feedback on how are staff are in your home. Thank you!
November 12, 2021
I am a current client of this provider
Provider Response
Thank you Carol for the feedback. The role of a caregiver is so important to help with socialization and we are thrilled you have a great match for your Mom.
October 26, 2021
I am a current client of this provider
Provider Response
We appreciate your comment on how helpful the staff are to provide respite homecare services for your father. The staff assigned really enjoy their time with Dad. Thank you!
October 25, 2021
I am a current client of this provider
Provider Response
We are so pleased our staff are going beyond your expectations and providing a great value to you. It is our expectations that all our staff are kind and friendly and so happy you agree.
October 21, 2021
I am a current client of this provider
Provider Response
So glad we have a caregiver that represents Visiting Angels well. We strive to find the best staff possible. Thank you so much for your feedback.
October 20, 2021
I am a current client of this provider
Provider Response
Thank you so much for your feedback Parker. So glad we found a perfect match for your situation.
October 08, 2021
I am a current client of this provider
Provider Response
Thank you for the comment on training. We are always offering in-services to improve our staff each month. We will look to review the material we offer on being mindful and observing our clients as a refresher. Thank you!
October 08, 2021
I am a current client of this provider
Provider Response
Please reach out to our Director Debra Desrosiers and I will be happy to discuss your concerns to improve the communications you are speaking about.
September 29, 2021
I am a current client of this provider
September 24, 2021
I am a current client of this provider
September 24, 2021
I am a current client of this provider
September 15, 2021
I am a current client of this provider
September 01, 2021
I am a past client of this provider
August 30, 2021
I am a current client of this provider
Provider Response
We are so happy that we provide you with peace of mind while you are at work and we provide home care services for your husband. I know our caregiver looks forward to spending time in your home providing care. Thank you so much for your feedback.
August 19, 2021
I am a current client of this provider
Provider Response
Thank you Barbara for your comments on the services you receive. Being a dependable caregiver is at the core or our values here at Visiting Angels.
August 09, 2021
I am a past client of this provider
Provider Response
Thank you Laurie for your feedback on our homecare services. We appreciate your business.
August 09, 2021
I am a current client of this provider
Provider Response
Thank you Grace for the 5 star review. We are happy to see that you look forward to seeing your caregiver and they bring some sunlight to you day with companionship and helping you with your daily needs. We appreciate your comments.
July 29, 2021
I am a current client of this provider
Provider Response
We appreciate your comments on the services we provide to your Mom. So glad your mother really enjoys her time with the Visiting Angels caregiver. Thank you.
July 20, 2021
I am a current client of this provider
Provider Response
We appreciate your comment and so happy you can attend to chores and errands without worrying about your wife in the care of Visiting Angels.
July 06, 2021
I am a past client of this provider
Provider Response
Julie I am so sorry you did not have a caregiver for your last day. Please reach out to me personally so I can further look into the incident. I appreciate your honesty in your feedback.
July 06, 2021
I am a current client of this provider
Provider Response
We are thrilled you gave us a 5 star review. We really appreciate you recommending our services to others that might be in need of homecare services. Thank you.
July 06, 2021
I am a current client of this provider
Provider Response
Thank you Michael for the 5 star review! We appreciate your feedback.
June 30, 2021
I am a current client of this provider
Provider Response
Thank Mike for your feedback. We love to be consistent for our families in the care we deliver. Hope you have a magical day.
June 25, 2021
I am a past client of this provider
Provider Response
Thank you Joyce for your comment. Appreciate the feedback on how our agency was flexible to the changing needs of your parents. Happy our staff was able to accommodate.
June 25, 2021
I am a current client of this provider
Provider Response
We love to hear this positive feedback about the great match we made with a caregiver for your Mom.
June 23, 2021
I am a current client of this provider
Provider Response
Thank you Lorna for the 5 star review. So glad you enjoyed the brownies that were sent.
June 04, 2021
I am a current client of this provider
Provider Response
Thank you for your comment. We do provide a detailed care plan for each family and wondering if we might need to get yours updated so the caregiver is efficient in the care they provide. Please contact your dedication Case Manager for this adjustment.
June 04, 2021
I am a current client of this provider
Provider Response
Thank you William for your comment. So glad we coordinated our home care services quickly for your family. We feel it is important to provide services as fast as we can so our families get the assistant they need quickly. Thanks
May 28, 2021
I am a current client of this provider
Provider Response
We are thrilled that our caregivers are able to take some pressure off of you to help care for your mother. Thank you for sharing that our caregivers are friendly and you are pleased with our services.
May 24, 2021
I am a past client of this provider
Provider Response
So glad we found a perfect match of a caregiver for your Mom. We love to make connections. Thank you for your business and trusting us with the care of your mother.
May 15, 2021
I am a past client of this provider
Provider Response
Thank you so much Debbie for being a returning customer of Visiting Angels. We really appreciate your comments!
May 03, 2021
I am a current client of this provider
Provider Response
Thank you so much Shawn for your wonderful comments. We appreciate your business!
April 26, 2021
I am a current client of this provider
Provider Response
Thank you for your comment. We are so happy that our caregiver fits your families needs and helps relieve stress. That is our mission to assist families with all their needs and have a caregiver that is exceptional!
April 26, 2021
I am a past client of this provider
Provider Response
Thank you for your comments on our homecare services. So glad you are pleased with our caregiver assigned to your home. Thank you again!
April 26, 2021
I am a current client of this provider
Provider Response
Thank you Jill for the 5 star review regarding the great care we have provided to your brother. We really appreciate your comments and will most certainly call the caregiver and pass along your satisfaction.
April 16, 2021
I am a current client of this provider
Provider Response
Thank you Mark for your comments on our home care services. Being dependable and providing what the family needs in our care plan is a part of our standards of care. Appreciate your comments.
April 13, 2021
I am a current client of this provider
Provider Response
Thank you Jon for your comments on the care we provide your Dad.
April 13, 2021
I am a past client of this provider
Provider Response
Thank you Sean for your comments. We do try and educate the general public and our families as well that Medicare does not cover our services. They only cover medical care and work with Doctors, Nurses, OT & PT. Home health aids are not a covered benefit. Health Insurance companies also do not cover our services. We do wish our services were a covered benefit as we see many families are not prepared or saved enough to cover their long term care needs as they age. In our public speaking engagements we educate quite a bit in this area and Long Term Care Insurance is valuable for all families to look into for when the age so they have the tools and finances to pay for the care they may need some day. We also provide a notebook in the home for families and caregivers to help bridge that communication gap as typically they don't see each other and this is a helpful tool in the home for everyone. We appreciate your comments and hope we cleared up some confusion.
March 30, 2021
I am a current client of this provider
Provider Response
We appreciate your 5 star review. Thank you for providing some feedback. A part of our core values is that all staff are dependable as so many families rely on us for their homecare needs. Thank you!
March 30, 2021
I am a past client of this provider
Provider Response
Thank you so much for your feedback. We are so glad our caregivers met your goal of being kind, caring and responsible. All qualities we have caregivers strive to be for each family we serve. We appreciate your feedback.
March 17, 2021
I am a current client of this provider
Provider Response
Thank you Katie for your comments. We will review your plan and look to improve the schedules of our caregivers to give you more consistency. Thank you.
March 09, 2021
I am a current client of this provider
Provider Response
Thank you Diane for the 5 star review for the homecare services we provide. So like you found a great match with one of our caregivers. Appreciate your comments.
March 08, 2021
I am a past client of this provider
Provider Response
Thank you Joanne for your feedback on our services.
March 08, 2021
I am a current client of this provider
Provider Response
Thank you for the 5 star review!
March 08, 2021
I am a current client of this provider
Provider Response
Thank you Steve for your feedback on the services we provide your wife. So glad the care team is communicating well on the care your wife receives. Thank you.
February 24, 2021
I am a past client of this provider
Provider Response
Thank you so much for sharing your homecare experience. It was very thoughtful of your family to mention Visiting Angels in the obituary and know our caregivers appreciate this tremendously.
February 22, 2021
I am a past client of this provider
Provider Response
Thank you Brian for your comments. Visiting Angels is happy to know you enjoy your caregivers assigned and know our Case Managers are actively engaged with her care. Appreciate your comments.
February 09, 2021
I am a current client of this provider
Provider Response
Thank you John for your comments on how we are helpful to your brother. Our caregiver really enjoys their time the spend with your brother.
January 28, 2021
I am a current client of this provider
Provider Response
Thank you Joan for your comment. We strive to be the best agency in our area. Our agency has been awarded Leader of Excellence by Homecare Pulse for over 9 years in a row. We invest more than other agencies in education, support and retention so our families receive quality care.
January 27, 2021
I am a past client of this provider
Provider Response
Thank you so much Roland for the 5 star review. We strive to be caring, kind and professional in all aspects of our care and management of our cases. We are so happy you found the quality homecare you were seeking from Visiting Angels.
January 21, 2021
I am a current client of this provider
Provider Response
We thank you Richard for your comments on the services you are using for homecare. We love that the caregivers are very helpful in your shopping needs and running errands as needed. We appreciate your comments.
January 18, 2021
I am a current client of this provider
Provider Response
Thank you Paul for your 5 star review! We are so glad we can assist your family so you can continue to work and we provide the homecare services needed to help keep your Dad safe and help with all his needs in your absence. We appreciate your business!
December 17, 2020
I am a past client of this provider
Provider Response
We are so glad you found value and trust in our services. We appreciate your comments.
December 16, 2020
I am a current client of this provider
Provider Response
Thank you for the 5 star review. We love our caregivers too and so glad we found a perfect match for your family.
December 15, 2020
I am a current client of this provider
Provider Response
We appreciate your comments and glad to hear you are pleased with our homecare services.
December 08, 2020
I am a current client of this provider
Provider Response
Thank you Lynne for the kind words about our homecare services. We do appreciate the feedback!
December 02, 2020
I am a current client of this provider
Provider Response
Thank you David for the kind words. So glad you find value in our services and keep your caregiver busy during their shifts. We appreciate your comments.
December 02, 2020
I am a current client of this provider
Provider Response
Thank you Steven for the 5 star review. Our main core values are to be caring, reliable and responsible in all aspects of our the care we provide to our clients. We appreciate your comments.
December 02, 2020
I am a current client of this provider
Provider Response
Thank you Kristi for providing some helpful comments for other busy family members to realize the value of our services. Always a good option to have a few caregivers for each case to offer a variety of conversations and specializations.
December 02, 2020
I am a current client of this provider
Provider Response
Thank you Mary Anne for your comments. Our caregivers love to read positive feedback on how the truly make a difference in our families lives.
November 20, 2020
I am a current client of this provider
Provider Response
Thank you for the 5 star review. We love to hear the caregivers engaging with our clients to help develop strong relationships.
November 19, 2020
I am a past client of this provider
Provider Response
So glad you were pleased with our homecare services and providing us with a 5 star review. Being caring is a requirement to work at Visiting Angels!
November 17, 2020
I am a current client of this provider
Provider Response
Anita, We are so glad you are pleased with the services that bring you peace of mind that Mom is safe and her needs are being met. We enjoy having you on services with Visiting Angels.
November 11, 2020
I am a past client of this provider
Provider Response
We are thrilled our services made a positive impact on your family!
November 04, 2020
I am a past client of this provider
Provider Response
Thank you for taking the time to share your experience with Visiting Angels. We are so glad you got some respite and that the caregivers met your expectations.
October 23, 2020
I am a current client of this provider
October 16, 2020
I am a current client of this provider
Provider Response
We are please do know we are meeting your needs and providing they help you need.
October 13, 2020
I am a past client of this provider
October 08, 2020
I am a past client of this provider
October 08, 2020
I am a current client of this provider
September 22, 2020
I am a current client of this provider
September 21, 2020
I am a current client of this provider
September 17, 2020
I am a past client of this provider
September 14, 2020
I am a past client of this provider
Provider Response
Thank you for your comment. We strive to maintain consistent staffing for continuity of care and provide unannounced inspections in the home. We did speak with the daughter prior to services ending and put a plan in motion and did make some changes to better their situation in the home. This family were great communicators and we worked hard together to provide great care to her grandmother.
September 03, 2020
I am a current client of this provider
September 03, 2020
I am a current client of this provider
September 03, 2020
I am a past client of this provider
August 21, 2020
I am a current client of this provider
Provider Response
So glad you are happy with your caregiver. Our caregivers are professionals and we believe paying them a fair wage is needed to retain our staff and we are now also offering benefits which is rare in this industry.
August 19, 2020
I am a current client of this provider
August 18, 2020
I am a current client of this provider
Provider Response
We would love to provide you more time to run errands! It only takes a phone call to make any changes to your schedule.
August 11, 2020
I am a current client of this provider
August 11, 2020
I am a current client of this provider
August 04, 2020
I am a current client of this provider
Provider Response
We provided care for 5 months. Our first caregiver assigned was fairly new to the agency. The husband really liked her but the caregiver expressed concerns that she could not meet the care needs of the wife. She asked to come off the case. This was a very difficult case. We did try a few more staff on this case and even those with extensive experience had a hard time on this case. . The husband cancelled services after we exhausted all staff experienced for the days he needed for care.
July 23, 2020
I am a current client of this provider
July 07, 2020
I am a current client of this provider
July 06, 2020
I am a past client of this provider
June 25, 2020
I am a current client of this provider
June 17, 2020
I am a current client of this provider
June 15, 2020
I am a current client of this provider
June 11, 2020
I am a past client of this provider
June 04, 2020
I am a past client of this provider
June 04, 2020
I am a past client of this provider
May 27, 2020
I am a current client of this provider
May 27, 2020
I am a current client of this provider
May 22, 2020
I am a current client of this provider
May 13, 2020
I am a past client of this provider
May 13, 2020
I am a current client of this provider
May 13, 2020
I am a past client of this provider
May 13, 2020
I am a current client of this provider
May 13, 2020
I am a past client of this provider
May 05, 2020
I am a current client of this provider
April 27, 2020
I am a past client of this provider
April 22, 2020
I am a current client of this provider
April 16, 2020
I am a past client of this provider
April 16, 2020
I am a current client of this provider
April 16, 2020
I am a current client of this provider
April 14, 2020
I am a past client of this provider
April 06, 2020
I am a current client of this provider
April 03, 2020
I am a past client of this provider
April 03, 2020
I am a current client of this provider
March 24, 2020
I am a current client of this provider
March 04, 2020
I am a current client of this provider
March 03, 2020
I am a current client of this provider
March 03, 2020
I am a past client of this provider
March 03, 2020
I am a past client of this provider
February 26, 2020
I am a past client of this provider
February 24, 2020
I am a current client of this provider
February 20, 2020
I am a past client of this provider
February 12, 2020
I am a current client of this provider
February 04, 2020
I am a current client of this provider
February 04, 2020
I am a current client of this provider
January 22, 2020
I am a current client of this provider
January 14, 2020
I am a current client of this provider
January 10, 2020
I am a past client of this provider
January 06, 2020
I am a current client of this provider
January 06, 2020
I am a past client of this provider
December 19, 2019
I am a current client of this provider
December 09, 2019
I am a current client of this provider
December 07, 2019
I am a past client of this provider
December 06, 2019
I am a past client of this provider
Provider Response
We provided only 6 shifts for this client before she was moved to a hospice facility. The Case Manager was late for the appointment do to the apartment being hard to locate. We provided an emergency assessment for this family and coordinated care immediately. The client declined quicky and was unaware of the compliants made by the family.
December 06, 2019
I am a current client of this provider
December 06, 2019
I am a current client of this provider
December 05, 2019
I am a past client of this provider
December 04, 2019
I am a current client of this provider
Provider Response
Thank you for the kind words. We are so happy you found a perfect match for your family to provide you some respite.
November 19, 2019
I am a past client of this provider
November 19, 2019
I am a current client of this provider
November 18, 2019
I am a current client of this provider
November 12, 2019
I am a past client of this provider
November 12, 2019
I am a past client of this provider
November 07, 2019
I am a past client of this provider
October 25, 2019
I am a past client of this provider
October 21, 2019
I am a current client of this provider
October 11, 2019
I am a current client of this provider
September 04, 2019
I am a current client of this provider
September 03, 2019
I am a past client of this provider
September 03, 2019
I am a current client of this provider
September 03, 2019
I am a current client of this provider
September 03, 2019
I am a past client of this provider
Provider Response
We went out to do an emergency assessment for this family. After arranging care and creating a care plan they decided to cancel services. A new family member stepped into the picture and then arranged for care to be provided by family instead of the agency. We advised the the family of our one week cancellation policy and they decided to cancel regardless.
September 03, 2019
I am a past client of this provider
September 03, 2019
I am a past client of this provider
September 03, 2019
I am a current client of this provider
August 23, 2019
I am a current client of this provider
August 23, 2019
I am a past client of this provider
August 01, 2019
I am a current client of this provider
August 01, 2019
I am a past client of this provider
August 01, 2019
I am a past client of this provider
August 01, 2019
I am a past client of this provider
August 01, 2019
I am a current client of this provider
July 17, 2019
I am a past client of this provider
July 17, 2019
I am a past client of this provider
July 15, 2019
I am a past client of this provider
July 08, 2019
I am a current client of this provider
July 08, 2019
I am a current client of this provider
July 08, 2019
I am a past client of this provider
July 01, 2019
I am a current client of this provider
June 26, 2019
I am a current client of this provider
June 20, 2019
I am a current client of this provider
June 04, 2019
I am a current client of this provider
June 04, 2019
I am a current client of this provider
June 04, 2019
I am a current client of this provider
May 22, 2019
I am a current client of this provider
May 16, 2019
I am a past client of this provider
May 16, 2019
I am a current client of this provider
May 01, 2019
I am a current client of this provider
April 02, 2019
I am a current client of this provider
April 01, 2019
I am a current client of this provider
April 01, 2019
I am a current client of this provider
March 28, 2019
I am a past client of this provider
March 28, 2019
I am a past client of this provider
March 20, 2019
I am a current client of this provider
March 19, 2019
I am a current client of this provider
March 13, 2019
I am a current client of this provider
March 11, 2019
I am a current client of this provider
March 08, 2019
I am a current client of this provider
March 04, 2019
I am a past client of this provider
March 04, 2019
I am a current client of this provider
March 04, 2019
I am a current client of this provider
March 04, 2019
I am a current client of this provider
February 22, 2019
I am a current client of this provider
February 14, 2019
I am a current client of this provider
February 01, 2019
I am a current client of this provider
February 01, 2019
I am a past client of this provider
February 01, 2019
I am a current client of this provider
January 23, 2019
I am a current client of this provider
January 18, 2019
I am a current client of this provider
January 16, 2019
I am a past client of this provider
December 14, 2018
I am a current client of this provider
December 08, 2018
I am a current client of this provider
December 04, 2018
I am a current client of this provider
November 28, 2018
I am a past client of this provider
November 28, 2018
I am a current client of this provider
November 27, 2018
I am a past client of this provider
November 13, 2018
I am a current client of this provider
November 01, 2018
I am a current client of this provider
November 01, 2018
I am a past client of this provider
Provider Response
This family was on service with us for 2 years and 7 months. We had an awesome caregiver assigned to this family but she ended up having a personal situation that took her away at times and could not work her shift. The family on most occassions stated they did not want a replacement caregiver until she had to take a leave of absence. At that time the client was progressing beyond the scope of care we could provide and worked with the family to find some resolutions to provide safe care. We were communications with the family at all times and did notify them we were unable to continue providing care.
October 08, 2018
I am a past client of this provider
October 03, 2018
I am a past client of this provider
October 03, 2018
I am a current client of this provider
September 30, 2018
I am a current client of this provider
September 26, 2018
I am a past client of this provider
September 26, 2018
I am a past client of this provider
September 07, 2018
I am a past client of this provider
September 04, 2018
I am a current client of this provider
August 29, 2018
I am a past client of this provider
August 22, 2018
I am a past client of this provider
August 15, 2018
I am a past client of this provider
August 14, 2018
I am a current client of this provider
August 01, 2018
I am a past client of this provider
Provider Response
We provided services to this family for 2 months. There was multiple family members involved that caused confusion for clear communication. We were to provide houskeeping, showers and the main priority was nutrition. We communicated to the family on several occassions that we did not have enough food in the home and lacked pots and pans to cook with to provide optimal food preparation for nutrion needed for this client. We do have a cancellation policy of one week in our client services agreement and the family was not happy with the few days charged due to cancellation.
July 25, 2018
I am a past client of this provider
July 20, 2018
I am a past client of this provider
July 18, 2018
I am a past client of this provider
July 02, 2018
I am a current client of this provider
July 02, 2018
I am a past client of this provider
July 02, 2018
I am a current client of this provider
July 02, 2018
I am a past client of this provider
June 19, 2018
I am a current client of this provider
June 19, 2018
I am a current client of this provider
June 14, 2018
I am a past client of this provider
Provider Response
We provided care to this family for 4 months and services ended when the client moved into a community. We provided services 7 days a week for 2 hours in AM and 2 hours in PM. We did try to maintain consistency on this case with staff. Our care plan stated to provide housekeeping, meal planning and preparation and companionship. Our Case Manager had tons of documented calls with staff and son in regards to meeting the needs of the family.
June 05, 2018
I am a current client of this provider
June 01, 2018
I am a past client of this provider
May 22, 2018
I am a past client of this provider
May 15, 2018
I am a current client of this provider
May 02, 2018
I am a past client of this provider
May 01, 2018
I am a past client of this provider
April 19, 2018
I am a past client of this provider
April 02, 2018
I am a current client of this provider
April 02, 2018
I am a past client of this provider
March 20, 2018
I am a current client of this provider
March 02, 2018
I am a current client of this provider
March 01, 2018
I am a current client of this provider
January 17, 2018
I am a current client of this provider
January 08, 2018
I am a current client of this provider
January 08, 2018
I am a current client of this provider
January 03, 2018
I am a current client of this provider
January 02, 2018
I am a current client of this provider
January 02, 2018
I am a current client of this provider
December 16, 2017
I am a past client of this provider
December 15, 2017
I am a past client of this provider
December 08, 2017
I am a current client of this provider
December 02, 2017
I am a current client of this provider
December 02, 2017
I am a past client of this provider
December 02, 2017
I am a past client of this provider
December 01, 2017
I am a current client of this provider
December 01, 2017
I am a current client of this provider
December 01, 2017
I am a current client of this provider
November 17, 2017
I am a past client of this provider
November 16, 2017
I am a past client of this provider
November 13, 2017
I am a current client of this provider
November 08, 2017
I am a current client of this provider
November 07, 2017
I am a current client of this provider
November 02, 2017
I am a current client of this provider
November 01, 2017
I am a current client of this provider
November 01, 2017
I am a current client of this provider
November 01, 2017
I am a current client of this provider
October 20, 2017
I am a past client of this provider
October 19, 2017
I am a current client of this provider
October 04, 2017
I am a current client of this provider
October 04, 2017
I am a current client of this provider
October 03, 2017
I am a current client of this provider
October 02, 2017
I am a current client of this provider
October 02, 2017
I am a current client of this provider
September 26, 2017
I am a current client of this provider
September 25, 2017
I am a past client of this provider
September 23, 2017
I am a current client of this provider
September 22, 2017
I am a current client of this provider
September 19, 2017
I am a current client of this provider
September 18, 2017
I am a past client of this provider
September 14, 2017
I am a current client of this provider
September 14, 2017
I am a current client of this provider
September 01, 2017
I am a past client of this provider
September 01, 2017
I am a current client of this provider
September 01, 2017
I am a current client of this provider
September 01, 2017
I am a past client of this provider
September 01, 2017
I am a current client of this provider
August 25, 2017
I am a current client of this provider
August 25, 2017
I am a past client of this provider
August 04, 2017
I am a past client of this provider
August 04, 2017
I am a past client of this provider
August 04, 2017
I am a current client of this provider
August 03, 2017
I am a past client of this provider
August 02, 2017
I am a current client of this provider
August 01, 2017
I am a past client of this provider
August 01, 2017
I am a current client of this provider
August 01, 2017
I am a current client of this provider
July 27, 2017
I am a current client of this provider
July 26, 2017
I am a current client of this provider
July 25, 2017
I am a current client of this provider
July 18, 2017
I am a current client of this provider
July 18, 2017
I am a past client of this provider
July 14, 2017
I am a current client of this provider
July 14, 2017
I am a past client of this provider
July 11, 2017
I am a current client of this provider
July 11, 2017
I am a current client of this provider
July 07, 2017
I am a current client of this provider
July 03, 2017
I am a current client of this provider
July 03, 2017
I am a past client of this provider
June 26, 2017
I am a past client of this provider
June 26, 2017
I am a current client of this provider
June 22, 2017
I am a current client of this provider
June 09, 2017
I am a current client of this provider
June 02, 2017
I am a current client of this provider
June 01, 2017
I am a past client of this provider
June 01, 2017
I am a current client of this provider
June 01, 2017
I am a current client of this provider
May 30, 2017
I am a current client of this provider
May 23, 2017
I am a current client of this provider
May 03, 2017
I am a past client of this provider
May 02, 2017
I am a current client of this provider
May 02, 2017
I am a current client of this provider
May 01, 2017
I am a current client of this provider
May 01, 2017
I am a past client of this provider
May 01, 2017
I am a past client of this provider
April 25, 2017
I am a current client of this provider
April 24, 2017
I am a current client of this provider
April 20, 2017
I am a current client of this provider
April 12, 2017
I am a current client of this provider
April 12, 2017
I am a past client of this provider
April 12, 2017
I am a past client of this provider
April 12, 2017
I am a current client of this provider
March 03, 2017
I am a past client of this provider
March 02, 2017
I am a past client of this provider
March 01, 2017
I am a current client of this provider
March 01, 2017
I am a past client of this provider
March 01, 2017
I am a past client of this provider
February 22, 2017
I am a current client of this provider
February 22, 2017
I am a current client of this provider
February 06, 2017
I am a past client of this provider
February 03, 2017
I am a past client of this provider
Provider Response
We provided services to this family for 4 months for only 2 hours twice a week. We reported concerns to the family. We did respond to a complaint of not being happy with a caregiver and introduced a new caregiver. The client moved out of state to reside with family when services ended.
February 01, 2017
I am a past client of this provider
February 01, 2017
I am a current client of this provider
July 08, 2013
I am a current client of this provider
About Visiting Angels Auburn
We provide an initial care consultation and we can customize our services for the individual needs for our client and their family.
Get CostsServices and Amenities of Visiting Angels Auburn
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Ach
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- State Licenses: New Hampshire Health and Human Services