The agency is very good in providing information to the family. They are there to answer questions. You can set up online a family chat where you can see comments from the caregiver after every visit as to how the day went.
Staff has been on time and very reliable. She is a good companion for my mom. I have interacted with her many times and she is very pleasant and helpful.
The only thing that took us by surprise was the increase in hours needed to keep the service and the monetary increase. Luckily my mom was able to handle the expense.
Home Instead - Manchester, NH
Offers Home Care
17 Reviews
Call
(866) 936-1978
Reviews of Home Instead - Manchester, NH
Home Care Reviews for Home Instead - Manchester, NH
March 31, 2021
Other
July 22, 2020
I am a current client of this provider
Very happy with the services
December 19, 2018
I am a current client of this provider
Home Instead provides daily care (3 hours) for my relative. We live in another state and we heavily depend on the caregivers and the support the home office provides. It has been a great pleasure and relief to have Home Instead taking care of my relative. All have been responsive to the needs of my relative and to ours being so far away.
November 28, 2018
I am a current client of this provider
The caregivers are so well trained, willing to do whats needed, and cheerful. My progress is because of their positive attitudes. I am grateful.
March 30, 2018
I am a current client of this provider
Home Instead has been providing care for my mother for three months now. I can't say enough good things about how accommodating and helpful everyone has been; good quality caregiver. My mother is happy to be at home and getting excellent care. Very pleased!
February 11, 2017
I am a current client of this provider
At this stage, they are wonderful, and I am really pleased with the care I am getting from Home Instead. It is only for 4 hours per week, but it is adequate, and I really enjoy the caregivers that I get. I am very satisfied. The caregivers are very good. I would recommend.
December 31, 2013
I am a current client of this provider
I'm very happy with the care I'm receiving from Wendy. She does all she's asked to do and more.
December 06, 2013
I am a past client of this provider
Home Instead sent a caregiver for my dad primarily to assist him with bathing and doing some laundry and light housekeeping. Pierre was an extremely efficient, kind and respectful person who my parents became very fond of. Our case manager, Mike Always stayed on top of my parents’ needs.
November 27, 2013
I am a current client of this provider
Through good communication with the staff at Home Instead, expressing your needs, you receive exceptional service. The staff is friendly, professional and qualified. They are an invaluable asset to me and my family.
November 04, 2013
I am a current client of this provider
Thanks for outstanding service!
July 02, 2013
I am a friend or relative of a resident
My mom has been using the service for about a month after an illness. The care giver is wonderful. She comes every day for 1.5 hours. Engages her in conversation, helps prepare lunch, does light housekeeping and is bringing the twinkle back in her eyes. She has also started playing the piano again! The medication hand over hand technique is a life saver for our family. The office is great to work with and between all, the communication is wonderful.
April 30, 2013
I am a current client of this provider
Good communication, reliable helper and companion.
April 17, 2013
I am a current client of this provider
The best!!!
March 28, 2013
I am a current client of this provider
Currently have team of three caregivers who are scheduled for two visits daily =1 1/2 hour in AM and 1 hr in evening. Each one is always punctual, caring and attentive. They are scheduled one at a time at each of the AM or the evening visit. They assist with showers, dressing, manicuring both fingernails and toenails. They prepare morning meals, make jellies and puddings. They make the bed each day and change the linen as needed plus do light housekeeping. Observe medication.
August 10, 2012
Other
We are currently getting service from Home Instead Senior Care for my dad for 2 months now. They just have one lady who come over the house 3 times a week, for 2 hours each day. My dad doesn't need a lot of assistance, but the lady was very caring. I think she's perfect for my dad. She basically made him lunch and accompany him for more couple of hours. My dad like her so much! She was very great! Though we have a couple of issues about the bills, but as soon as we call them, they fix it. I'm very happy and satisfied about their service. They are very professional!
June 26, 2012
Other
They hire great people and are very customer service-oriented. My mom loves her caregiver and having HomeInstead's help has made my life so much better!
June 26, 2012
Other
HomeInstead in general, and some caregivers in particular, is doing a great job.
About Home Instead - Manchester, NH
Home Instead Senior Care provides non-medical home care to seniors in their home, wherever they may call home. Our CAREGivers provide companionship, personal care, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients with a variety of activities that improve their quality of life and help them maintain their independence.
Home Instead - Caregiver Skills
Each CAREGiver completes a thorough interview process; including drug screening, local and national criminal background checks and Department of Motor Vehicle checks. CAREGivers are employees of Home Instead Senior Care and are insured and bonded through Home Instead Senior Care. Each CAREGiver receives extensive training throughout their employment with Home Instead Senior Care. Each CAREGiver completes orientation, personal care training, Alzheimer's Care training, and attends ongoing educational trainings throughout the year. Home Instead Senior Care CAREGivers complete these trainings to help make sure that they are providing the highest quality of care.
For more information about Home Instead Senior Care's services, please visit www.homeinstead.com/centralnh
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Services and Amenities of Home Instead - Manchester, NH
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.
Range of services
- Companion Care
- Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
Training
- Continual Training
Training Areas
- Family Communication
- Transition Issues
- Memory Care Training
- Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
