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Home Instead - Manchester, NH

100A Middle St, Manchester, NH 03101

(800) 558-0653

Verified Partner

4.8

(20 reviews)

Offers Home Care

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Reviews of Home Instead - Manchester, NH in Manchester, New Hampshire

4.8

(20 reviews)

    Jim G

    5

    February 5, 2024

    Other

    My family contracted the services of Home Instead for our 97-year old mother, who was living independently until her cognitive abilities declined. We only had their services for approximately 3 weeks before an opening became available at a nursing home, but in that short time the caregivers were nothing short of excellent. They were punctual, compassionate, devoted to the task and were truly concerned with our mother’s wellbeing. I would recommend Home Instead to anyone who finds themselves in the same predicament we were in…..a dependent family member who is need of help and who wants to remain living independently.

    Local Farmer

    4

    February 19, 2023

    I am a past client of this provider

    First: why not five stars? Home Instead (HI) was not a perfect fit with our needs. Full disclosure: No home care operation could meet our checkerboard need for assistance and stay in business!! (This is a variant on "Only God is perfect") HI is very supportive of their customers with excellent documentation and open communication. Their Care Pros are well trained and engaging individuals. We signed up for 20 +/- hours a week and my spouse, who suffers from Parkinson's, really appreciated the assistance with house work, cooing, and companionship while I was tending to the operation of the farm. With time, it became evident that assistance was most needed in the early morning and late evening getting into bed. Economic factors precluded full day engagement of HI so we are currently testing other options. In summary, HI was far better than any of the other agencies that we tried and I would highly recommend them to any family seeking support for a compromised family member

    Wendy LHK

    5

    September 7, 2021

    Other

    I had to find someone that would walk with my mother 4 hours a day, 3 times a week, year round. Mom loved to walk. You were perfect for her. She loved it. As her Alzheimer's advanced, you continued to take care of my mother the way she should be taking care of, with dignity. You were with her 24/7. Treating her the way any family member should be. I could not be there every day. But when I was, I was so happy to see how happy mom was! I am so grateful I chose Home Instead, not a nursing home, as she started to go down hill. Her last few weeks were filled with love and support, just has she had been from the very beginning with Home Instead years before. I will never forget you! I tell everyone about you. Thank you for all you did! The world needs more people like you.

    gymlady53

    5

    March 31, 2021

    Other

    The agency is very good in providing information to the family. They are there to answer questions. You can set up online a family chat where you can see comments from the caregiver after every visit as to how the day went. Staff has been on time and very reliable. She is a good companion for my mom. I have interacted with her many times and she is very pleasant and helpful. The only thing that took us by surprise was the increase in hours needed to keep the service and the monetary increase. Luckily my mom was able to handle the expense.

    radrn

    5

    July 22, 2020

    I am a current client of this provider

    Very happy with the services

    JillS

    5

    December 19, 2018

    I am a current client of this provider

    Home Instead provides daily care (3 hours) for my relative. We live in another state and we heavily depend on the caregivers and the support the home office provides. It has been a great pleasure and relief to have Home Instead taking care of my relative. All have been responsive to the needs of my relative and to ours being so far away.

    James

    4

    November 29, 2018

    I am a current client of this provider

    The caregivers are so well trained, willing to do what’s needed, and cheerful. My progress is because of their positive attitudes. I am grateful.

    Debra

    5

    March 30, 2018

    I am a current client of this provider

    Home Instead has been providing care for my mother for three months now. I can't say enough good things about how accommodating and helpful everyone has been; good quality caregiver. My mother is happy to be at home and getting excellent care. Very pleased!

    Alain

    5

    February 11, 2017

    I am a current client of this provider

    At this stage, they are wonderful, and I am really pleased with the care I am getting from Home Instead. It is only for 4 hours per week, but it is adequate, and I really enjoy the caregivers that I get. I am very satisfied. The caregivers are very good. I would recommend.

    Rosemary11

    5

    December 31, 2013

    I am a current client of this provider

    I'm very happy with the care I'm receiving from Wendy. She does all she's asked to do and more.

    Nancy80635550

    5

    December 7, 2013

    I am a past client of this provider

    Home Instead sent a caregiver for my dad primarily to assist him with bathing and doing some laundry and light housekeeping. Pierre was an extremely efficient, kind and respectful person who my parents became very fond of. Our case manager, Mike Always stayed on top of my parents’ needs.

    C. Powers

    5

    November 28, 2013

    I am a current client of this provider

    Through good communication with the staff at Home Instead, expressing your needs, you receive exceptional service. The staff is friendly, professional and qualified. They are an invaluable asset to me and my family.

    Jerry18

    5

    November 4, 2013

    I am a current client of this provider

    Thanks for outstanding service!

    LPontacoloni

    4

    July 2, 2013

    I am a friend or relative of a resident

    My mom has been using the service for about a month after an illness. The care giver is wonderful. She comes every day for 1.5 hours. Engages her in conversation, helps prepare lunch, does light housekeeping and is bringing the twinkle back in her eyes. She has also started playing the piano again! The medication hand over hand technique is a life saver for our family. The office is great to work with and between all, the communication is wonderful.

    Helen9

    5

    April 30, 2013

    I am a current client of this provider

    Good communication, reliable helper and companion.

    John34

    5

    April 18, 2013

    I am a current client of this provider

    The best!!!

    Herbert1

    5

    March 28, 2013

    I am a current client of this provider

    Currently have team of three caregivers who are scheduled for two visits daily =1 1/2 hour in AM and 1 hr in evening. Each one is always punctual, caring and attentive. They are scheduled one at a time at each of the AM or the evening visit. They assist with showers, dressing, manicuring both fingernails and toenails. They prepare morning meals, make jellies and puddings. They make the bed each day and change the linen as needed plus do light housekeeping. Observe medication.

    Laurie6

    5

    August 10, 2012

    Other

    We are currently getting service from Home Instead Senior Care for my dad for 2 months now. They just have one lady who come over the house 3 times a week, for 2 hours each day. My dad doesn't need a lot of assistance, but the lady was very caring. I think she's perfect for my dad. She basically made him lunch and accompany him for more couple of hours. My dad like her so much! She was very great! Though we have a couple of issues about the bills, but as soon as we call them, they fix it. I'm very happy and satisfied about their service. They are very professional!

    caring21

    5

    June 26, 2012

    Other

    They hire great people and are very customer service-oriented. My mom loves her caregiver and having HomeInstead's help has made my life so much better!

    caring15

    5

    June 26, 2012

    Other

    HomeInstead in general, and some caregivers in particular, is doing a great job.

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    Services and Amenities of Home Instead - Manchester, NH in Manchester, New Hampshire

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Housekeeping & Maintenance

    • Housekeeping Services

    Financing & Payment Options

    • Payroll Provided for Caregivers

    Transportation & Shopping

    • Transportation Services for General Shopping

    Care Management Services

    • Residency Confirmation

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Staff Drug Screening

    Staff Training & Qualifications

    • Continual Training
    • Interview Every Team Member in Person
    • Reference Checks
    • Staff Driving Record Check
    • Staff trained in memory care

    Bonds & Insurance

    • Is Bonded and Insured

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Meal Preparation

    Sub-types of Home Care

    • Full Service Agency

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Manchester, NH in Manchester, New Hampshire

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Manchester, NH

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