Everything is good. They always want to see that you have food, that is their main goal.
They could improve so that the help gets here on time.
Right at Home Omaha Metro
Offers Home Care
60 Reviews
Call
(402) 383-2937
Reviews of Right at Home Omaha Metro
Home Care Reviews for Right at Home Omaha Metro
May 23, 2023
I am a current client of this provider
May 10, 2023
I am a current client of this provider
They have been accommodating.
The lady that has been assigned to me from Right at Home, I like a lot, she is professional and very helpful.
May 08, 2023
I am a current client of this provider
The provider has helped me the most by giving me a shower.
I like that they provide the necessary needs that I need.
May 02, 2023
I am a current client of this provider
The agency is very helpful and on time and very pleasant to speak with.
The staff from Right at Home are friendly and do a good job with my husband.
April 12, 2023
I am a current client of this provider
They have made the experience positive by getting us people when we need them. It gives me the chance to get away.
I like that they have nice and friendly people.
April 12, 2023
I am a current client of this provider
The company could check who they are sending to me.
When they tell me that I will have the same person every day, they should continue with that.
April 12, 2023
I am a current client of this provider
They could be a better way to communicate.
Sometimes calling them is a bit of a problem because things gets lost in the shuffle. They are short staff and they sometimes can't provide someone.
April 12, 2023
I am a current client of this provider
The services as helped my mother-in-law by doing daily chores.
I like the consistency from the company.
March 22, 2023
I am a current client of this provider
It has been a positive experience because they help me with my groceries.
I would recommend them because I like the people, they send they are nice and show up when they are supposed to.
March 22, 2023
I am a current client of this provider
They are there when I need them and are willing to help out.
I like that the agency works with me and is easy to get along with. They are good people.
March 06, 2023
I am a current client of this provider
It allows me to go run errands and not have to worry about my mother.
There's a shortage going around. I'd like a steady caregiver, but every week it's a different person, and it's difficult getting my mother to get used to it.
March 06, 2023
I am a current client of this provider
They talk things out to make sure what we're doing is right.
They are very good about what they're doing.
March 06, 2023
I am a current client of this provider
My mom is not the easiest to work with, them having the patience to help her has been good.
I like that they are consistent.
March 01, 2023
I am a current client of this provider
They catch on to what they need to do and how to do it.
They treat me well since I have had them.
February 10, 2023
I am a current client of this provider
The caregivers help me with cleaning.
They are willing to do what we ask.
February 01, 2023
I am a current client of this provider
I appreciate the effort to find caregivers that are compatible with my father. Some of the caregivers could be more proactive with some of the chores he needs to be done.
I like that it is easy to work with the admin and manager.
February 01, 2023
I am a current client of this provider
The agency needs more back up help that are qualified.
Right at home could be provide better training and planning. They could schedule people closer to where they work.
January 19, 2023
I am a current client of this provider
They could have showed up on time.
They could get some better staff and more of them.
January 12, 2023
I am a current client of this provider
It helps us immensely because we are both handicapped, and the caregiver helps with things around the house.
Some of the caregivers weren't trained to do the housework, and they weren't really staying on task.
January 04, 2023
I am a past client of this provider
When we really needed help with my sister, they were there.
We were very happy with the help that was given us and it kept us informed.
January 04, 2023
I am a current client of this provider
We had consistent caregivers, which I appreciated.
I would like them to improve the ability to communicate with the caregivers through an app or something like that.
December 12, 2022
I am a current client of this provider
They come and help with things like going on walks, and they go to the fitness center. They do puzzles and other games.
Maybe give the caregivers more direction on how to entertain the client.
December 12, 2022
I am a current client of this provider
The experience has been positive because the caregiver gives the client someone else to deal with other than just me.
I like the care provider.
December 02, 2022
I am a current client of this provider
They have shown up and been on time, and they have a list of things to do which they generally accomplish all of.
They've helped me the most by keeping my house organized.
They are on time and easy to get along with.
I like the punctuality and the fact that the caregivers come to my house and get work done.
November 18, 2022
I am a current client of this provider
They shower me and get me up.
They could improve communication.
November 10, 2022
I am a current client of this provider
They help the most by getting me up out of bed.
They need to do better with scheduling.
November 02, 2022
I am a current client of this provider
I need the help and they are here when needed.
I like the person who comes to help.
October 24, 2022
I am a past client of this provider
They could screen their employees more.
I had a caregiver who never really showed up or did anything, but they billed me for every minute they were supposed to be here. They also billed me for the time their people came out to see what the problem was.
October 17, 2022
I am a current client of this provider
The services are really consistently good.
I like the good service, the employees are reliable.
October 07, 2022
I am a current client of this provider
The caregivers are only doing basics.
They can make sure I don't have constant change in personnel. We would like one consistent caregiver.
October 04, 2022
I am a current client of this provider
She has been helpful.
I like that she takes charge.
September 26, 2022
I am a current client of this provider
I am feeling better and getting better.
I like the physical therapy.
September 14, 2022
I am a current client of this provider
We're finding out how the new caregiver will perform, the other had a really poor performance.
They have been here roughly 12 times, during these times we've had over 5 people, my wife cannot handle that many people coming in, so just today they solved the issue.
September 14, 2022
I am a current client of this provider
She does a lot of things that I can't do.
I like the promptness and the care.
September 02, 2022
I am a past client of this provider
The caregivers were all different. The second would find something to do like mop the floors and sanitize everything.
The first girl did not know what to do and the second girl was willing to do anything but had nothing to do. His swelling and everything has gotten better. He refuses to leave his room. We only need his room to be cleaned and I usually do that.
September 02, 2022
I am a current client of this provider
They allowed me to have a schedule I can count on. That makes it easier to do everything else in my life.
So far the people have shown up on time and did everything they were supposed to do. I have no complaints.
August 18, 2022
I am a current client of this provider
They have made it a positive experience by making my life wonderful. They take care of me and my wife. They made it so that we can stay home.
I like that they have been good to me. The caregiver has been very good.
August 11, 2022
I am a current client of this provider
I don't know what I would do without them. They're always wanting to help me.
I like that they're caring and organized.
August 05, 2022
I am a past client of this provider
The people they sent were good. I can tell that they really cared about my husband.
They were not honest about about the cost. I only needed one person. They sent 3 people in the day and 3 at night at $65 each person. They had originally told me that I would be paying $35 for just one person. They kept sending more people.
August 01, 2022
I am a current client of this provider
They have been able to come to my home and work with me, and they have driven me to some appointments.
They are very efficient. The workers that have come out to my home have been very nice, and very efficient.
July 18, 2022
I am a current client of this provider
I feel like I can leave the house and leave him in good care.
Their answering service is poor.
July 18, 2022
I am a current client of this provider
They make it so I am able to leave the house.
I would like consistent staff.
July 01, 2022
I am a current client of this provider
I can only use 1 arm, so they help change my sheets on my bed. They have done laundry and folded clothes, whatever I ask to be done they do.
They have been very accommodating in me changing schedule shifts.
July 01, 2022
I am a current client of this provider
They have had some trouble with her since she was adjusting. The tried to help.
They are on time when they get here. I wish I could have a caregiver to do some better cooking. Also, with going to the dr they are able to sit with her.
June 14, 2022
I am a current client of this provider
I'm blind, so there's not much they can do to improve my life.
Everything's going alright.
June 14, 2022
I am a current client of this provider
I get my clothes and dishes done.
I would like them to send more mature caregivers and more conscious people and those who will take initiative.
June 02, 2022
I am a current client of this provider
Their caregiver giving me the assistance I need has helped the most.
I thought the person that came out to interview me was wonderful and my caregiver is wonderful.
June 02, 2022
I am a current client of this provider
I get some time on my hands and I have the opportunity to get out of the house.
I like that they have been very reliable.
June 02, 2022
I am a current client of this provider
They help me clean.
They could train their people more.
June 02, 2022
I am a current client of this provider
They could make it easier to pay the bill.
They got me a good girl for our care.
May 24, 2022
I am a current client of this provider
The women that they have sent have been really helpful with the issues that we have.
They are really good at informing us about what is going on, and the people they send are good.
May 19, 2022
I am a current client of this provider
It has given us more time.
I like that they are easy to work with.
May 13, 2022
I am a current client of this provider
It's great because I know they are there and it helps me not worry about her mistaking her medicine. They do pick up but some of them don't do as much as they should.
I think that the agency is very honest and they try to do what they can do, my sister is difficult and they've handled her very well.
May 05, 2022
I am a current client of this provider
They provided an easy process of getting someone to care for my mom.
I like that they had someone available on such short notice.
May 03, 2022
I am a current client of this provider
The provider helps me have eyes on my father when I can't.
I like the agency because they are always in communication with me.
May 03, 2022
I am a current client of this provider
It has allowed me to have free time away to do things that I need to.
They could improve the consistency of the staff hours.
September 10, 2021
I am a current client of this provider
Right at Home came to the rescue when I needed 24/7 caregivers for my mom under very difficult circumstances. For over a year they have provided excellent service to me and my mom. I have felt 100% comfortable knowing that the caregivers were taking amazing care of my mom. Based on the level of care my mom received I can confidently say that some of her caregivers really love her. I am very picky about how my mom is cared for and Right at Home has been amazing. I am so grateful!
February 02, 2021
Other
My husband fell on New Years Eve (no, not alcohol related). He had mobility issues before the fall. We needed HELP on New Years Day. Called RAH as they were recommended. Had to call them back 4 hours later because no one had contacted me. “Ok, we’ll get someone to call and do assessment.” Hour later, had to call them back, again. Finally Allisa from RAH called me. She had no idea what their rates were for where we live and no idea what the time limit might be. She had nurse Karen call for assessment. All I can say about her is that she was absolutely the most UNCARING person I’ve ever talked to. She gave me excuse after excuse why they couldn’t help. “It’s New Years, you live too far, you have dogs, it’s late notice....(sorry, I guess I should’ve planned my husbands accident better).” Karen definitely missed the care and compassionate class at nurses school. I could NEVER recommend this company. If they treat their patients like this, it’s would be scary and unsafe to have them in your home caring for your loved one.
Provider Response
Thank you for your review and for bringing your situation to our attention. Right at home strives to provide excellent care and customer service and we’re so sorry to hear this was not met in your interaction with our business. We aim to respond quickly and compassionately to every call, and if we can't help we always want to be a resource. It sounds like we really missed the mark when you called. Your feedback helps us get better and we have addressed the issues with the appropriate staff. I hope you will accept my sincerest apologies on behalf of everyone on the team- thank you again for your valuable feedback.
March 30, 2019
I am a current client of this provider
Mere words cannot even begin to express the incredible impact the amazing team at Right at Home Omaha Metro has had for my mom, dad, my sisters and me. Right at home has been providing companion and personal care service for mom for almost a year now. While initially, we started with 10 hours a week to ensure mom was safe while Dad ran errands or attended coffee with friends, our needs have continued to grow. As mom's Alzheimer's has progressed, Right at Home has been right there with us and absolutely amazing in guiding our family through the changes mom is experiencing. We now have Right at Home helping mom about 50 hours a week. I cannot begin to express how comforting it is to know that a Right at Home caregiver is right there by mom's side to help her with daily activities and allowing my Dad to be the husband. The empathy, compassion, support, expertise, and professionalism of the Right at Home team is demonstrated daily throughout the company. The caregivers helping my mom are truly angels from above. They care for my mom like a family member and one caregiver even made my mom a darling "fidgit blanket" that helps calm and soothe her when she becomes agitated. With Right at Home's help, they are adding joy, comfort, support, and peace of mind everyday for our family. Without a doubt, Kristi and her team are delivering on their mission of improving the quality of life for those they serve. The entire team is a blessing and extremely responsive. Through their support, my mom and dad (who will be married 65 years in 2019) are able to stay together in their home until God calls them to his home.
July 26, 2011
Other
The people at Right at Home responded to a family emergency over a long holiday weekend and were patient, kind, caring, and understanding. They were able to get a caregiver into my family member's home within hours to help out.
About Right at Home Omaha Metro in Omaha, Nebraska
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
Get Costs
Services and Amenities of Right at Home Omaha Metro in Omaha, Nebraska
Rates
- Hourly Rate: Varies Call For Rates
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Background Checks
- Drug Screening
Training
- Continual Training
Bonded/insured
- Bonded And Insured
