BrightStar Care St. Paul

Offers Home Care

27 Reviews
Call (800) 973-1841
BrightStar Care St. Paul (800) 973-1841
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Reviews of BrightStar Care St. Paul

27 Reviews Write a review

Home Care Reviews for BrightStar Care St. Paul

April 10, 2018

By Roger B_3

I am a current client of this provider

Some of the caregivers are pretty caring and watch out for my mom, but we have some issues with others. There are a lot of people who are very caring, but maybe half or a quarter of people don't do anything. They help my mother with cleaning, changing sheets, and washing clothes. Sometimes she doesn't want to eat, so I have told the caregivers to give her something to eat anyway.

April 10, 2018

By Robert N

I am a current client of this provider

They give good advice about certain medications and they have general common sense about taking care of me. They can ask what happened in my immediate past is giving me trouble in managing my everyday life and making sure if I have overcome it or not.

March 16, 2018

By Anonymous_770

I am a current client of this provider

They are supposed to email me my loved one's schedule and have only done it once. If there is a change in the schedule, they are supposed to let me know. They have been really consistent with the caregiver, and my loved one looks forward to them coming.

March 16, 2018

By Patrice P

I am a current client of this provider

They are very friendly on the phone and good to deal with. For the first day evaluation, they seemed very thorough and made me feel very secure and like I could trust them.

March 16, 2018

By Carol B_3

I am a current client of this provider

They don't have a lot of staff and have trouble staffing. When we started, they had two caregiver quit quite unexpectedly. After the many times the caregiver didn't show up, I've found she can do just fine on their own.

March 08, 2018

By Frances S_4

I am a current client of this provider

I feel like they are receptive whenever I have a concern. It gives me a break, which means that my loved one gets better care in the long run.

March 05, 2018

By Barb C_1

I am a past client of this provider

The work that they did was good. They helped my mom with everything she needed at home. I didn't have to do a lot of the things for her that they were doing.

December 21, 2017

By James T_4

I am a current client of this provider

I would recommend BrightStar Care because all of their staff is cordial. BrightStar Care makes my life livable. They care for my laundry, clean, and they make me coffee and meals.

December 05, 2017

By Anonymous_34

I am a current client of this provider

BrightStar Care has taken care of my loved one and their employees are outstanding. Some of their employees are better than others. Some caregivers are more helpful than others, and some just sit there. I end up doing a lot of work myself. They should ask what they need to do in addition to their normal work, because anything they do otherwise is a plus to me.

December 05, 2017

By Jill B_2

I am a current client of this provider

We have had a good experience with BrightStar Care, they are always available to answer my calls. BrightStar Care has been able to help my father with his showers, but nothing more than that.

December 05, 2017

By Helen B_1

I am a current client of this provider

The caregivers come in and ask me what I want them to do, and when I tell them, they sit down and fill out forms for a long time. After they fill out the paperwork, then they take out their phones and they play with their phones for a very long time. The services definitely make my life easier. The only thing I struggle with is that by the time the caregivers finish their paperwork, there is not much time left to do anything.

November 20, 2017

By Anonymous_146

I am a current client of this provider

We had someone cancel at the last minute. They charge us if we cancel on short notice, but they can. The caregivers are there overnight and make sure that the client doesn't fall.

November 13, 2017

By Anonymous_145

I am a current client of this provider

BrightStar Care could send better cleaners. BrightStar Care has made my life easier by getting the house cleaned.

October 30, 2017

By Leonard S

I am a current client of this provider

BrightStar Care is a very professional company. My services help my daily life a lot, however I have only had them for a couple of weeks now.

October 06, 2017

By Doug L_1

I am a current client of this provider

I have had two or three caregivers that do not have very good health habits by just sneezing and not covering up when they do that. I have a good caregiver and she does things without me having to tell her to do them.

September 25, 2017

By Nancy R_1

I am a current client of this provider

BrightStar Care has caregivers that wash the house for me, vacuum, and help me out with my husband. I call BrightStar Care so that there is somebody to have in the house for my husband which gives me peace of mind and safety for Ken.

September 22, 2017

By Jim B_3

I am a past client of this provider

BrightStar Care came out and interviewed me and saw how our house was arranged. They gave me a quote for the services we needed, and they did what they said they would do.

September 13, 2017

By Brian B

I am a past client of this provider

I would not recommend BrightStar Care to others because we just never gained any traction with them. I knew that my loved one needed caregivers with certain personalities, but sometimes BrightStar Care couldn't send the right kind of people. I think that the services overall were not necessarily negative, but there wasn't much work that got done either, so the impact was not too positive.

September 12, 2017

By Anonymous_353

I am a current client of this provider

I just don't recommend anything to anybody. BrightStar Care can't make my loved one's life better. They're here to watch them.
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About BrightStar Care St. Paul

BrightStar Care St. Paul is an in-home care provider serving Maplewood, Minnesota and the surrounding area. BrightStar Care St. Paul offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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