I'm writing to nominate Miss Noel for the Angel of the Month Award. For us, she is the Angel of the Decade — maybe the Angel of the Century. She is working magic with 94-year-old our mother, who has — until a few months ago — insisted that she did not need help.
Miss Noel brings a great joy into our home, keeps it cleaner and safer than it has ever been. And we mean ever. Like ever.
We live in Los Angeles; Harriet has a robust and loving community in Detroit, so we are committed to her staying there. Miss Noel really gets who we are as a family, is attentive and engaged with us, as a family. She is loving and respectful of our mom and truly enjoys her. The feeling is mutual.
For the first time in many years we are not worried, because this extraordinary person has joined our family — our team.
Affordable Home Care Farmington Hills
Offers Home Care
3 Reviews
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(800) 973-1841
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Reviews of Affordable Home Care Farmington Hills
Home Care Reviews for Affordable Home Care Farmington Hills
December 21, 2018
I am a current client of this provider
August 17, 2018
I am a past client of this provider
I had a detailed discussion with the company representative before signing up. You must pay one month before even meeting a caregiver. The caregivers need supervision. They only do what they are asked to do that day. Not what needs to be done. They are house sitters. Or a companion to watch TV with your loved one. Taking care of their house for them will not happen. Unreliable caregivers. They send different ones who have to be taught what to do. It’s upsetting to Dementia patients. My mom was in tears all the time. The caregivers were on their phones all day. Management just sent anyone that they could get to fill the schedule. The girls who arrived wanted to watch TV
Provider Response
I’m truly sorry you had a negative experience with Affordable HomeCare. Even though our staff are provided very clear direction from a Registered Nurse on what to do, each individual receiving care has their own set of specific needs, wants, and routine that we cannot predict. Just like any relationship, these preferences typically require some time for our Caregivers to become familiar with. The advantage of working with Affordable HomeCare is that we can help speed up that learning process when Clients provide us with helpful feedback. Unfortunately, we were not allowed that opportunity with this Client as they wouldn’t let us address learning opportunities with our Caregivers. This resulted in the Client never truly being satisfied, despite our efforts and timely management responses. Caregivers are people not products and cannot be expected to work flawlessly without at least some coaching. Before starting services, this Client notified us they had fired several other reputable home care companies. I now realize why.
January 03, 2012
I interviewed this provider
I think that Affordable Home Care is an excellent choice for someone that is living independently and who prefers to live in the privacy of their own home and that is looking for some outside supportive services and assistance for them self, a friend or a family member when needed. Affordable Home Care offers their clients a vast majority of services and assistance. They offer their clients personal care services, dressing, bathing, incontinence care and assistance, meal preparation of nutritional meals for their clients comfort and overall physical health. They provide Therapists for their clients, Home visit Nurses, visiting Physicians to their clients and an array of various other services to their clients needs as PRN.
In addition to they also provide their clients with respite care, short term care, long term care and 24/7 care on a daily basis for their clients individuals needs as necessary. They provide their clients with personal care plans and assistance, assistance with their activities of daily living, cleaning, and laundry chores. They also have a vast majority of various other supportive services and assistances for their clients' everyday needs as PRN. In general, I would rank Affordable Home Care with a five stars rating for their excellence in home care.
Provider Response
We appreciate the five star rating from this Social Worker who certainly understands the quality services that we provide. For clarification purposes, as of May 2017, we no longer provide some of the services she mentioned. Specifically we no longer offer therapists or visiting physicians. As noted, we do offer many other supportive services. As one of the oldest and largest home care companies, we have many free tools and welcome the opportunity to help families sort through the difficult decisions facing them.
About Affordable Home Care Farmington Hills
Voted Michigan's top home care agency 2020. Affordable HomeCare began in 1989, and specializes in non-medical hourly and stay-in home care services. Our customized approach allows our Clients to remain independent in their own homes.
We’re the most reliable home care company in South East Michigan, covering 99.7% of all shifts. Compared to the industry average of 80-90%, we’re the clear choice for families looking for dependable home care service. We offer Hourly and Stay-In Home Care Services for ill and elderly individuates. Hands on assistance with daily living activities such as; bathing, dressing, toileting, mobility, meal preparation, medication reminders, companionship, errands, and light housekeeping. We've earned an excellent reputation because of our commitment to dependable service, rapid response, active communication and investment in staff and community education. We go above and beyond industry standards in selecting, training and supervising our Care Pros. We take pride in our documentation and communication. Serving Oakland, Macomb, and Wayne Counties. Get Costs
Services and Amenities of Affordable Home Care Farmington Hills
Rates
- Hourly Rate: Based Upon Needs
- Live In Rate: Based Upon Needs
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra: Hospice Support, Dementia Care, In Home Care And Around The Clock Live In Care
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Training Areas Extra: Chronic Conditions Hospitalization Prevention, Caregivers Trained To Engage Clients In Activities
Payment options
- Insurance
- Check
- Payment Options Extra: Ach Or Debit
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
