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Affordable Home Care Farmington Hills

Offers Home Care

2 Reviews
Call (800) 973-1841
Affordable Home Care Farmington Hills (800) 973-1841
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Reviews of Affordable Home Care Farmington Hills

2 Reviews Write a review

Home Care Reviews for Affordable Home Care Farmington Hills

August 17, 2018

By Hmmmmm

I am a past client of this provider

I had a detailed discussion with the company representative before signing up. You must pay one month before even meeting a caregiver. The caregivers need supervision. They only do what they are asked to do that day. Not what needs to be done. They are house sitters. Or a companion to watch TV with your loved one. Taking care of their house for them will not happen. Unreliable caregivers. They send different ones who have to be taught what to do. It’s upsetting to Dementia patients. My mom was in tears all the time. The caregivers were on their phones all day. Management just sent anyone that they could get to fill the schedule. The girls who arrived wanted to watch TV
Provider Response
I’m truly sorry you had a negative experience with Affordable HomeCare. Even though our staff are provided very clear direction from a Registered Nurse on what to do, each individual receiving care has their own set of specific needs, wants, and routine that we cannot predict. Just like any relationship, these preferences typically require some time for our Caregivers to become familiar with. The advantage of working with Affordable HomeCare is that we can help speed up that learning process when Clients provide us with helpful feedback. Unfortunately, we were not allowed that opportunity with this Client as they wouldn’t let us address learning opportunities with our Caregivers. This resulted in the Client never truly being satisfied, despite our efforts and timely management responses. Caregivers are people not products and cannot be expected to work flawlessly without at least some coaching. Before starting services, this Client notified us they had fired several other reputable home care companies. I now realize why.

January 03, 2012

By Social Worker # 1

I interviewed this provider

I think that Affordable Home Care is an excellent choice for someone that is living independently and who prefers to live in the privacy of their own home and that is looking for some outside supportive services and assistance for them self, a friend or a family member when needed. Affordable Home Care offers their clients a vast majority of services and assistance. They offer their clients personal care services, dressing, bathing, incontinence care and assistance, meal preparation of nutritional meals for their clients comfort and overall physical health. They provide Therapists for their clients, Home visit Nurses, visiting Physicians to their clients and an array of various other services to their clients needs as PRN. In addition to they also provide their clients with respite care, short term care, long term care and 24/7 care on a daily basis for their clients individuals needs as necessary. They provide their clients with personal care plans and assistance, assistance with their activities of daily living, cleaning, and laundry chores. They also have a vast majority of various other supportive services and assistances for their clients' everyday needs as PRN. In general, I would rank Affordable Home Care with a five stars rating for their excellence in home care.
Provider Response
We appreciate the five star rating from this Social Worker who certainly understands the quality services that we provide. For clarification purposes, as of May 2017, we no longer provide some of the services she mentioned. Specifically we no longer offer therapists or visiting physicians. As noted, we do offer many other supportive services. As one of the oldest and largest home care companies, we have many free tools and welcome the opportunity to help families sort through the difficult decisions facing them.

About Affordable Home Care Farmington Hills

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Beginning in 1989, Affordable HomeCare has specialized in non-medical live-in care and customized hourly personal services with zero minimum hours required, a wide range of personal care, housekeeping, meal preparation, companionship and errands is available. We have served thousands of families and earned an excellent reputation because of our commitment to dependable service, our quality assurance program, rapid response, active communication and investment in staff and community education. We go above and beyond industry standards in selecting, training and supervising our Personal Assistants. We take pride in our documentation and communication. Affordable HomeCare is a two-time Area Agency on Aging award winner for leadership and quality. We also received the Governor’s Award of Excellence.

Serving the needs of the body, mind and soul of those residing in Oakland, Wayne and Macomb counties. Using state of the art technology insures 100% accurate billing and nobody is left without care. Our Wellness Program automatically tracks changes in Client condition to help avoid preventable hospitalizations. Professionally trained Personal Care Assistants help with basic needs up to hospice support and dementia care.

Zero Minimums-Pay for only what you need

Customized Electronic Care Planning-Tailored to your needs

Trusted-Since 1989 we’ve earned multiple quality awards

Detailed RN Assessments-Unlike other companies

Regular Management Visits-Ensures ongoing satisfaction

  • 24 Hour Support-Management, including an RN, who understands your needs
  • Staff Training-Ongoing educational required
  • Experienced-Average caregiver has 16.3 years’ experience
  • Background Checks-We do many screens other companies may not

    • Photos of Affordable Home Care Farmington Hills

    Services and Amenities of Affordable Home Care Farmington Hills

    Rates

    • Hourly Rate: Based Upon Needs
    • Live In Rate: Based Upon Needs

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • Range Of Services Extra: Hospice Support, Dementia Care, In Home Care And Around The Clock Live In Care

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance
    • Dressing And Grooming
    • Bathing And Toileting
    • Exercise
    • Memory Care
    • Companionship
    • Meal Preparation
    • Errand And Grocery Assistance

    Staff

    • Male Caregivers

    Travel

    • Travel Details: Staff Will Travel 30+ Miles To Provide Care

    Screening

    • In Person Interviews
    • Reference Checks
    • Immunizations
    • Driving Record Check
    • Residency Confirmation
    • Background Checks
    • Drug Screening
    • Sex Offender Check

    Training Areas

    • Patient Transfers
    • Stress Management
    • Family Communication
    • Transition Issues
    • Memory Care Training
    • Ethics
    • Training Areas Extra: Chronic Conditions Hospitalization Prevention, Caregivers Trained To Engage Clients In Activities

    Payment options

    • Insurance
    • Check

    Payment details

    • Payroll Provided For Caregivers

    Bonded/insured

    • Bonded And Insured
    Get Costs

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    Affordable Home Care Farmington Hills

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