Our aunt died last week, and my sister and I had to travel out of state. Mom is unable to travel due to her medical conditions. We require 24/7 caregivers, we were a little nervous, but each caregiver was just as caring and committed as Stephanie.
Call
(800) 973-1841
Reviews of Home Instead - Frederick, MD
Home Care Reviews for Home Instead - Frederick, MD
August 25, 2021
I am a current client of this provider
August 25, 2021
I am a current client of this provider
My mother's aides are simply wonderful! They are so kind and gentle with her.
August 25, 2021
I am a current client of this provider
Appreciate the fact that the company respects and honors requests. Appreciate the relationship and client.
August 14, 2021
I am a current client of this provider
The staff are patient and thorough in explaining procedures, policies, benefits, and assistance. The caregivers have been friendly and empathetic, showing interest in their client, and concern for health and wellbeing.
August 14, 2021
I am a current client of this provider
The care provider has been such a blessing. Their kindness and full of energy has been a wonderful help with personal care, as well as assisting with daily chores, organizing errands, and spotting ways to improve safety. Wonderful companionship and care.
August 13, 2021
I am a current client of this provider
I am very pleased with the office staff, and their effort to be accommodating. I appreciate that they follow up. The caregivers are committed to my dad's needs.
August 13, 2021
I am a current client of this provider
Our relationship with Home Instead was nothing but positive, and the communication was also excellent, as we tried to smoothen out the rough spots during the pandemic.
August 11, 2021
I am a current client of this provider
Once a perfect match with caregivers was established, it was great to know our loved one was consistently cared for.
August 11, 2021
I am a current client of this provider
We found that Home Instead is very welcoming and easy to deal with. All the people we have met are very caring. My dad speaks highly of his companions, which makes us feel good.
May 24, 2021
I am a current client of this provider
Home instead has been very helpful in finding caregivers for my 88-year old mother. Mom suffers from dementia, and the caregivers have been wonderful in helping her and work through these changes.
February 22, 2021
I am a current client of this provider
Flexible, dependable companions.
February 08, 2021
I am a current client of this provider
You're very responsive. High quality providers.
January 29, 2021
I am a current client of this provider
Responsive to call or questions or requests and overall caring attitudes!
January 26, 2021
I am a current client of this provider
Flexibility with scheduling clients. The wonderful team at Home Instead Senior Care.
January 25, 2021
I am a current client of this provider
Good listening to family members and client needs. Worked hard to find caregivers.
January 25, 2021
I am a current client of this provider
Office staff is professional, considerate, and supportive. They always express their appreciation for us.
December 10, 2020
I am a current client of this provider
The wonderful and supportive staff!
December 10, 2020
I am a current client of this provider
Good listening to family and client needs. Work hard to find caregivers that work for us. Always understanding. Many caregivers feel like family to us.
December 08, 2020
I am a current client of this provider
The vast majority of my mother's aides are caring and helpful. They do not have to be told what to do and are so pleasant.
December 08, 2020
I am a current client of this provider
It's a good company that I will always recommend to people.
November 12, 2020
I am a current client of this provider
Home Instead worked hard to find a caregiver that was the right fit for our family member.
October 20, 2020
I am a current client of this provider
Mom's caregivers are exceptional. I don't know what we would do without them. They are caring and patient and have done all that has been asked of them and then some. They are professional and reliable. Mom loves to play cards. They play cards with her every day which has enriched my Mom's life. Can't thank them enough!
September 12, 2020
I am a current client of this provider
Home Instead over the years was there to provide wonderful in-home-care for my father thereby allowing my father to stay home where he was most comfortable. Now my mother is receiving the same great care! Thank you Home Instead for being there for my parents.
September 10, 2020
I am a current client of this provider
The ladies caring for Mike are outstanding.
September 06, 2020
I am a current client of this provider
You always work with us to make sure caregivers are satisfactory to your clients, including replacing people who are not a good fit.
April 30, 2020
I am a past client of this provider
We were blessed to have Frederick's Home Instead caregivers provide daily visits for our dad who lived alone and needed help with chores and shopping. The staff was wonderfully responsive to our shifting needs and unpredictable schedule, and everyone was consistently positive and helpful. We appreciated the professionalism, problem-solving, and friendliness that characterized our every interaction with them.
February 07, 2020
I am a current client of this provider
Caregiver for Gil is an older man and perfect fit for us. Very affable, cognizant of clients needs and routines. Respectful and cooperative with wifes overall plan in dealing with husbands Alzheimers.
October 14, 2019
I am a current client of this provider
Easy to work with staff in the Frederick MD office. After a couple of interviews, we found the right fit. Staff is always eager to help.
August 15, 2019
I am a current client of this provider
The helpers who have come are willing and able. Some will proceed to do things. Ive asked with little or no supervision, those who need a little guidance accept it in good cheer and are willing to do more than theyre told to do. Each helper has been just thata big help.
August 11, 2019
I am a current client of this provider
They are very flexible with me and my schedule. They treat me well, and they are great to work with.
August 05, 2019
I am a current client of this provider
Very organized and professional.
August 05, 2019
I am a current client of this provider
Very caring and supportive.
July 31, 2019
I am a current client of this provider
Pleased and satisfied. Someone is there to assist my dad with tasks that he is needing help with.
July 21, 2019
I am a current client of this provider
What I like about this company is that they provide excellent care through their employees by respectfully caring for their clients.
December 03, 2018
I am a current client of this provider
The office staff is great and often find caregivers on a moment's notice. They work to match up my mom's preferences. My mom loves the caregivers she has now. Out of all the caregivers we've had in 5 years, there has only been one we didn't like.
November 28, 2018
I am a current client of this provider
Very reliable and caring!
November 27, 2018
I am a current client of this provider
Home Instead caregivers really care about our elderly relative as an individual. They are compassionate, reliable, and resourceful. They have greatly improved our relatives quality of life. The office staff is efficient, responsive, and also really care.
October 09, 2018
I am a current client of this provider
There is a special personal touch, not just with the staff that comes to the home, but also with the office staff who seem thoughtful and courteous.
September 19, 2018
I am a current client of this provider
The personality and friendliness of the care provider. We also like the flexibility of the program.
September 18, 2018
I am a current client of this provider
Very professional, very caring, and good communication. Their providers are very good.
September 12, 2018
I am a current client of this provider
Two of the three care persons you have sent me were great; would like them as daughters. Wish I could keep the one I now have every day. I absolutely love her! She is the most caring person I have ever known in my life.
August 31, 2018
I am a current client of this provider
I wanted to tell you that my decision to hire your company was based on my observation of your office. Before I stopped by your office, I investigated other companies. As a retired business owner, I was impressed with the excellent organization, responsiveness, and cleanliness. I observed everyone is extremely professional.
August 31, 2018
I am a current client of this provider
Very personal and customized to our needs. Including evolving needs!
August 30, 2018
I am a past client of this provider
I had someone come on two occasions from Home Instead. It was short term. The caregiver was excellent. I was completely comfortable with her. They provide assistance with housekeeping, chores and laundry, assistance with walking, and practice outside. She reached things I couldn't reach. She was generally very helpful. Whatever I needed, she was agreeable to doing. The scheduling was very easy. We chose it because it had a five-star rating, and that was a good indication.
August 26, 2018
Other
Personalized service with great attention to detail in providing for the needs of my parents. Excellent communication and very responsive.
August 21, 2018
I am a current client of this provider
I am very happy with the service we are receiving. Mom looks forward to the caregivers coming to the house.
July 23, 2018
I am a current client of this provider
Carol has been great as a caretaker for my Mom and we're happy to have her twice a week. She's prompt, responsible, and professional along with having a friendly and welcoming personality with my Family and my Mom. Carol helps my Mom complete all of her needed tasks during every visit and goes above and beyond what is needed. We would definitely recommend her for anyone else seeking a caretaker for a Loved One.
January 24, 2018
Other
Home Instead has been a very consistent and reliable resource for my mother. Home Instead has been able to provide the support she and I both need.
November 10, 2017
I am a past client of this provider
My experience with Home Instead was exceptional. From the business owners, to the caregivers, to the office staff, everyone was friendly, dependable, and seemed to genuinely care about the patient and the experience. I would and have recommended Home Instead!
January 30, 2014
I am a current client of this provider
My parent has home care now from Home Instead. It was one that was recommended by her primary doctor. We have been using them for about two months now. We're very pleased with the regular person that we have for her. She is fantastic. She would come in two days a week. She does light housekeeping and cooking. She would be there as a companion for my mother. However, with the holiday, there was a substitute who came in her place and she wasn't as good as the regular. We did let the company know though. Overall, the company is very good.
August 23, 2011
I am a past client of this provider
First rate service. We used Home Instead for my Mom. she had two different care givers both of whom she loved. They actually did a personality match to provide care givers who had shared interests with my Mom. She was a huge nature lover. The office staff was very helpful too and came out with the care givers for their first shift to do introductions and make sure my Mom had everything she needed. Zero complaints!
About Home Instead - Frederick, MD
Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Get Costs
Services and Amenities of Home Instead - Frederick, MD
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.
Range of services
- Companion Care
- Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
Training
- Continual Training
Training Areas
- Family Communication
- Transition Issues
- Memory Care Training
- Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
