Home Instead - Frederick, MD

Offers Home Care

51 Reviews
Call (800) 973-1841
Home Instead - Frederick, MD (800) 973-1841

Reviews of Home Instead - Frederick, MD

51 Reviews Write a review

Home Care Reviews for Home Instead - Frederick, MD

August 11, 2021

By Reviewer#EM0806D

I am a current client of this provider

We found that Home Instead is very welcoming and easy to deal with. All the people we have met are very caring. My dad speaks highly of his companions, which makes us feel good.

May 24, 2021

By F. Williams

I am a current client of this provider

Home instead has been very helpful in finding caregivers for my 88-year old mother. Mom suffers from dementia, and the caregivers have been wonderful in helping her and work through these changes.

February 22, 2021

By Simone

I am a current client of this provider

Flexible, dependable companions.

February 08, 2021

By Donna

I am a current client of this provider

You're very responsive. High quality providers.

January 29, 2021

By Danielle

I am a current client of this provider

Responsive to call or questions or requests and overall caring attitudes!

January 26, 2021

By Mary

I am a current client of this provider

Flexibility with scheduling clients. The wonderful team at Home Instead Senior Care.

January 25, 2021

By ReviewerJO0125B

I am a current client of this provider

Good listening to family members and client needs. Worked hard to find caregivers.

January 25, 2021

By ReviewerJO0125C

I am a current client of this provider

Office staff is professional, considerate, and supportive. They always express their appreciation for us.

December 10, 2020

By James

I am a current client of this provider

The wonderful and supportive staff!

December 10, 2020

By ReviewerJO1207C

I am a current client of this provider

Good listening to family and client needs. Work hard to find caregivers that work for us. Always understanding. Many caregivers feel like family to us.

December 08, 2020

By Caroline

I am a current client of this provider

The vast majority of my mother's aides are caring and helpful. They do not have to be told what to do and are so pleasant.

December 08, 2020

By ReviewerJO1207D

I am a current client of this provider

It's a good company that I will always recommend to people.

November 12, 2020

By Ann

I am a current client of this provider

Home Instead worked hard to find a caregiver that was the right fit for our family member.

October 20, 2020

By Lorna

I am a current client of this provider

Mom's caregivers are exceptional. I don't know what we would do without them. They are caring and patient and have done all that has been asked of them and then some. They are professional and reliable. Mom loves to play cards. They play cards with her every day which has enriched my Mom's life. Can't thank them enough!

September 12, 2020

By Stephen B.

I am a current client of this provider

Home Instead over the years was there to provide wonderful in-home-care for my father thereby allowing my father to stay home where he was most comfortable. Now my mother is receiving the same great care! Thank you Home Instead for being there for my parents.

September 10, 2020

By Anonymous

I am a current client of this provider

The ladies caring for Mike are outstanding.

September 06, 2020

By PatK2

I am a current client of this provider

You always work with us to make sure caregivers are satisfactory to your clients, including replacing people who are not a good fit.

April 30, 2020

By pbritton

I am a past client of this provider

We were blessed to have Frederick's Home Instead caregivers provide daily visits for our dad who lived alone and needed help with chores and shopping. The staff was wonderfully responsive to our shifting needs and unpredictable schedule, and everyone was consistently positive and helpful. We appreciated the professionalism, problem-solving, and friendliness that characterized our every interaction with them.

February 07, 2020

By Brian

I am a current client of this provider

Caregiver for Gil is an older man and perfect fit for us. Very affable, cognizant of client’s needs and routines. Respectful and cooperative with wife’s overall plan in dealing with husband’s Alzheimer’s.

October 14, 2019

By Frances

I am a current client of this provider

Easy to work with staff in the Frederick MD office. After a couple of interviews, we found the right fit. Staff is always eager to help.

August 15, 2019

By Suzanne

I am a current client of this provider

The helpers who have come are willing and able. Some will proceed to do things. I’ve asked with little or no supervision, those who need a little guidance accept it in good cheer and are willing to do more than they’re told to do. Each helper has been just that—a big help.

August 11, 2019

By Leah

I am a current client of this provider

They are very flexible with me and my schedule. They treat me well, and they are great to work with.

August 05, 2019

By Joan

I am a current client of this provider

Very organized and professional.

August 05, 2019

By Susan

I am a current client of this provider

Very caring and supportive.

July 31, 2019

By Dave & Grady

I am a current client of this provider

Pleased and satisfied. Someone is there to assist my dad with tasks that he is needing help with.

July 21, 2019

By Rebecca

I am a current client of this provider

What I like about this company is that they provide excellent care through their employees by respectfully caring for their clients.

December 03, 2018

By Coralie

I am a current client of this provider

The office staff is great and often find caregivers on a moment's notice. They work to match up my mom's preferences. My mom loves the caregivers she has now. Out of all the caregivers we've had in 5 years, there has only been one we didn't like.

November 28, 2018

By Kim

I am a current client of this provider

Very reliable and caring!

November 27, 2018

By Elise

I am a current client of this provider

Home Instead caregivers really care about our elderly relative as an individual. They are compassionate, reliable, and resourceful. They have greatly improved our relative’s quality of life. The office staff is efficient, responsive, and also really care.

October 09, 2018

By Janie

I am a current client of this provider

There is a special personal touch, not just with the staff that comes to the home, but also with the office staff who seem thoughtful and courteous.

September 19, 2018

By Carol

I am a current client of this provider

The personality and friendliness of the care provider. We also like the flexibility of the program.

September 18, 2018

By RobinL

I am a current client of this provider

Very professional, very caring, and good communication. Their providers are very good.

September 12, 2018

By Rochelle

I am a current client of this provider

Two of the three care persons you have sent me were great; would like them as daughters. Wish I could keep the one I now have every day. I absolutely love her! She is the most caring person I have ever known in my life.

August 31, 2018

By C. Baker

I am a current client of this provider

I wanted to tell you that my decision to hire your company was based on my observation of your office. Before I stopped by your office, I investigated other companies. As a retired business owner, I was impressed with the excellent organization, responsiveness, and cleanliness. I observed everyone is extremely professional.

August 31, 2018

By Christy

I am a current client of this provider

Very personal and customized to our needs. Including evolving needs!

August 30, 2018

By Pat

I am a past client of this provider

I had someone come on two occasions from Home Instead. It was short term. The caregiver was excellent. I was completely comfortable with her. They provide assistance with housekeeping, chores and laundry, assistance with walking, and practice outside. She reached things I couldn't reach. She was generally very helpful. Whatever I needed, she was agreeable to doing. The scheduling was very easy. We chose it because it had a five-star rating, and that was a good indication.

August 26, 2018

By dkeff

Other

Personalized service with great attention to detail in providing for the needs of my parents. Excellent communication and very responsive.

August 21, 2018

By Barb

I am a current client of this provider

I am very happy with the service we are receiving. Mom looks forward to the caregivers coming to the house.

July 23, 2018

By JoeFlan1982

I am a current client of this provider

Carol has been great as a caretaker for my Mom and we're happy to have her twice a week. She's prompt, responsible, and professional along with having a friendly and welcoming personality with my Family and my Mom. Carol helps my Mom complete all of her needed tasks during every visit and goes above and beyond what is needed. We would definitely recommend her for anyone else seeking a caretaker for a Loved One.

January 24, 2018

By Joyce Plunkett

Other

Home Instead has been a very consistent and reliable resource for my mother. Home Instead has been able to provide the support she and I both need.

November 10, 2017

By Robin

I am a past client of this provider

My experience with Home Instead was exceptional. From the business owners, to the caregivers, to the office staff, everyone was friendly, dependable, and seemed to genuinely care about the patient and the experience. I would and have recommended Home Instead!

January 30, 2014

By Caring75374350

I am a current client of this provider

My parent has home care now from Home Instead. It was one that was recommended by her primary doctor. We have been using them for about two months now. We're very pleased with the regular person that we have for her. She is fantastic. She would come in two days a week. She does light housekeeping and cooking. She would be there as a companion for my mother. However, with the holiday, there was a substitute who came in her place and she wasn't as good as the regular. We did let the company know though. Overall, the company is very good.

August 23, 2011

By UncleMonk

I am a past client of this provider

First rate service. We used Home Instead for my Mom. she had two different care givers both of whom she loved. They actually did a personality match to provide care givers who had shared interests with my Mom. She was a huge nature lover. The office staff was very helpful too and came out with the care givers for their first shift to do introductions and make sure my Mom had everything she needed. Zero complaints!
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About Home Instead - Frederick, MD

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Frederick, MD

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening

Training

  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Home Instead - Frederick, MD

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