Home Instead - Frederick, MD

Reviewer#EM0806A

Our relationship with Home Instead was nothing but positive, and the communication was also excellent, as we tried to smoothen out the rough spots during the pandemic.

Reviewer#EM0806C

Once a perfect match with caregivers was established, it was great to know our loved one was consistently cared for.

Reviewer#EM0806D

We found that Home Instead is very welcoming and easy to deal with. All the people we have met are very caring. My dad speaks highly of his companions, which makes us feel good.

F. Williams

Home instead has been very helpful in finding caregivers for my 88-year old mother. Mom suffers from dementia, and the caregivers have been wonderful in helping her and work through these changes.

Simone

Flexible, dependable companions.

Donna

You're very responsive. High quality providers.

Danielle

Responsive to call or questions or requests and overall caring attitudes!

Mary

Flexibility with scheduling clients. The wonderful team at Home Instead Senior Care.

ReviewerJO0125B

Good listening to family members and client needs. Worked hard to find caregivers.

ReviewerJO0125C

Office staff is professional, considerate, and supportive. They always express their appreciation for us.

James

The wonderful and supportive staff!

ReviewerJO1207C

Good listening to family and client needs. Work hard to find caregivers that work for us. Always understanding. Many caregivers feel like family to us.

Caroline

The vast majority of my mother's aides are caring and helpful. They do not have to be told what to do and are so pleasant.

ReviewerJO1207D

It's a good company that I will always recommend to people.

Ann

Home Instead worked hard to find a caregiver that was the right fit for our family member.

Lorna

Mom's caregivers are exceptional. I don't know what we would do without them. They are caring and patient and have done all that has been asked of them and then some. They are professional and reliable. Mom loves to play cards. They play cards with her every day which has enriched my Mom's life. Can't thank them enough!

Stephen B.

Home Instead over the years was there to provide wonderful in-home-care for my father thereby allowing my father to stay home where he was most comfortable. Now my mother is receiving the same great care! Thank you Home Instead for being there for my parents.

Anonymous

The ladies caring for Mike are outstanding.

PatK2

You always work with us to make sure caregivers are satisfactory to your clients, including replacing people who are not a good fit.

pbritton

We were blessed to have Frederick's Home Instead caregivers provide daily visits for our dad who lived alone and needed help with chores and shopping. The staff was wonderfully responsive to our shifting needs and unpredictable schedule, and everyone was consistently positive and helpful. We appreciated the professionalism, problem-solving, and friendliness that characterized our every interaction with them.

Brian

Caregiver for Gil is an older man and perfect fit for us. Very affable, cognizant of client’s needs and routines. Respectful and cooperative with wife’s overall plan in dealing with husband’s Alzheimer’s.

Frances

Easy to work with staff in the Frederick MD office. After a couple of interviews, we found the right fit. Staff is always eager to help.

Suzanne

The helpers who have come are willing and able. Some will proceed to do things. I’ve asked with little or no supervision, those who need a little guidance accept it in good cheer and are willing to do more than they’re told to do. Each helper has been just that—a big help.

Leah

They are very flexible with me and my schedule. They treat me well, and they are great to work with.

Joan

Very organized and professional.

Susan

Very caring and supportive.

Dave & Grady

Pleased and satisfied. Someone is there to assist my dad with tasks that he is needing help with.

Rebecca

What I like about this company is that they provide excellent care through their employees by respectfully caring for their clients.

Coralie

The office staff is great and often find caregivers on a moment's notice. They work to match up my mom's preferences. My mom loves the caregivers she has now. Out of all the caregivers we've had in 5 years, there has only been one we didn't like.

Kim

Very reliable and caring!

Elise

Home Instead caregivers really care about our elderly relative as an individual. They are compassionate, reliable, and resourceful. They have greatly improved our relative’s quality of life. The office staff is efficient, responsive, and also really care.

Janie

There is a special personal touch, not just with the staff that comes to the home, but also with the office staff who seem thoughtful and courteous.

Carol

The personality and friendliness of the care provider. We also like the flexibility of the program.

RobinL

Very professional, very caring, and good communication. Their providers are very good.

Rochelle

Two of the three care persons you have sent me were great; would like them as daughters. Wish I could keep the one I now have every day. I absolutely love her! She is the most caring person I have ever known in my life.

C. Baker

I wanted to tell you that my decision to hire your company was based on my observation of your office. Before I stopped by your office, I investigated other companies. As a retired business owner, I was impressed with the excellent organization, responsiveness, and cleanliness. I observed everyone is extremely professional.

Christy

Very personal and customized to our needs. Including evolving needs!

Pat

I had someone come on two occasions from Home Instead. It was short term. The caregiver was excellent. I was completely comfortable with her. They provide assistance with housekeeping, chores and laundry, assistance with walking, and practice outside. She reached things I couldn't reach. She was generally very helpful. Whatever I needed, she was agreeable to doing. The scheduling was very easy. We chose it because it had a five-star rating, and that was a good indication.

dkeff

Personalized service with great attention to detail in providing for the needs of my parents. Excellent communication and very responsive.

Barb

I am very happy with the service we are receiving. Mom looks forward to the caregivers coming to the house.

JoeFlan1982

Carol has been great as a caretaker for my Mom and we're happy to have her twice a week. She's prompt, responsible, and professional along with having a friendly and welcoming personality with my Family and my Mom. Carol helps my Mom complete all of her needed tasks during every visit and goes above and beyond what is needed. We would definitely recommend her for anyone else seeking a caretaker for a Loved One.

Joyce Plunkett

Home Instead has been a very consistent and reliable resource for my mother. Home Instead has been able to provide the support she and I both need.

Robin

My experience with Home Instead was exceptional. From the business owners, to the caregivers, to the office staff, everyone was friendly, dependable, and seemed to genuinely care about the patient and the experience. I would and have recommended Home Instead!

Caring75374350

My parent has home care now from Home Instead. It was one that was recommended by her primary doctor. We have been using them for about two months now. We're very pleased with the regular person that we have for her. She is fantastic. She would come in two days a week. She does light housekeeping and cooking. She would be there as a companion for my mother. However, with the holiday, there was a substitute who came in her place and she wasn't as good as the regular. We did let the company know though. Overall, the company is very good.

UncleMonk

First rate service. We used Home Instead for my Mom. she had two different care givers both of whom she loved. They actually did a personality match to provide care givers who had shared interests with my Mom. She was a huge nature lover. The office staff was very helpful too and came out with the care givers for their first shift to do introductions and make sure my Mom had everything she needed. Zero complaints!