Hosparus, Inc. - Louisville
3532 Ephraim McDowell Drive, Louisville, KY 40205
3.35
(14 reviews)
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Reviews of Hosparus, Inc. - Louisville in Louisville, Kentucky
3.35
(14 reviews)
Facility
5.0
Staff
5.0
Value
5.0
Vetterisbetter
5
|
February 21, 2021
This was my first dealing with any type of hospice service. My mother was diagnosed with lung cancer and the doctor suggested best option was to send her home under Hosparus care. From the very beginning until her death a few days later the Hosparus team was FANTASTIC. The care and attention paid to my mom was much appreciated and they made this difficult time a little better. Response from the (888) number was swift and each nurse we interacted with was knowledgeable, thorough, and above all patient with the family. I hope to never go through such a time again, but if I do, I hope Hosparus staff are involved.
kassywright
5
|
August 6, 2020
I did not know much about Hosparus until a friend told me to look into it. That was the best decision that I ever made. My mother was heading toward the severe stages of dementia, but I wanted to keep her at home. Every nurse, CNA, social worker, and any other member that came to our house was WONDERFUL! They were patient, caring, and helpful. Thanks to this wonderful organization, my mother was able to spend her final months at home. I tell EVERYONE that you are not just about end of life!
BrittanyG
5
|
February 27, 2018
Hosparus was very good to my family and I. they took very good care of my grandfather.. they assisted us and educated my family and I about hospice and the care they were going to provide. they also educated us on the disease progression and what we were going through with my grandfather. They held our hands every step through the process. We were very blessed to have them.
Marilynne Rowland
5
|
December 16, 2017
My father was under Hosparus care in Louisville for almost 2 years after being given 4-6 months to live. He just passed in the Hosparus inpatient care. We cannot thank them enough for the care he received, both at home and at the facility his last 24 hours. He was a difficult, stubborn patient and their support helped all of us far beyond words. Without them, he would not have been able to stay in his home until the last week when he was rushed to the hospital. Had there been a bed available at the time, he would have gone straight to the facility. Making him comfortable those last 24 hours was necessary. Thank you all.
Sad Sisters
1
|
October 18, 2017
My sister had Hosparus come in for our sister and we thought they were terrible . They put a pain patch on her and after that she was never the same. All they do is try to make the person comfortable. Now my sister and are sad
Ralph Keeling
5
|
June 19, 2017
Me and my family could not say enough good about this place. My wife (Kim K) thought her nurse Amanda was an absolute perfect person you would ever want as a friend/nurse. She is a very kind loving person and treated my wife with the upmost respect in every way possible. Amanda treated my wife as she would have her own family member. She went the extra effort at one time that prove to us that she loves her patients. The nurse that came to our house to assist with my wife's death was also a very kind loving person. Her name was Morgan. The people on the phone as you call are always very polite and friendly. I couldn't imagine anyone saying anything negative about these people. These people really care and I couldn't thank them enough. These people are the very best and our family would like to thank every one from the bottom of our hearts. Thanks Amanda , your the best.
TerriAnderson
1
|
May 8, 2017
Horrible -Absolutely horrible. My father is actively dying right now but no sign of any care givers from Hosparus. In fact they have been so bad at providing needed care the family contracted and paid for separately care givers to come in 24/7. All while collecting a very hefty daily $$ rate from Medicare. They ought to be prosecuted for Medicare Fraud as All they have provided is Medications and catheter. I am a nursing home administrator and deal with hospice companies daily. I have NEVER dealt with a hospice company this horrible. The worst part is that they have a monopoly for Jefferson County. I cannot choose another hospice provider that might actually provide services for my father. Horrible, Horrible and worse than horrible.. I need to find out which state agency license this crap and report them.
JudyLH
1
|
March 4, 2017
My husband was under Hosparus care during his last few months of life. And yes, they did do a wonderful job providing medications and bringing whatever we needed at the house. But when I needed them most, which was at the very end of my husbands life, they fell short. I did not want him in a facility when he passed but the care he needed became more than I could handle. So despite my gut feeling I went along with having him admitted to a hospital in Bowling Green. I was told that he would be under Hosparus care while he was there and that their nurses and doctors would be there. This was the ONLY reason I agreed to taking him there. As I found out later, this is not totally true. For the most part they are NOT there and we were left with the inexperienced staff of the hospital. Sadly my husbands last hours of life were not good because of this. And when he passed away I called the Hosparus nurse who had been so nice the whole time, but at that moment, the very moment that I needed her she blew me off and said she was busy registering another patient. I was floored and felt totally alone. I had been led to believe that they would be with me every step of the way. Please, I beg everyone, please make sure of the care you are signing up for. I thought I had Hospice and I was told that Hosparus and Hospice are the same thing. NOT TRUE!!! They are using the words to trick you into thinking you are getting Hospice. Shame on these people for doing this to families who are under stress and essentially going through a grieving process. I have never felt so betrayed in my life! My wish is that no other patient or family goes through this again.
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About Hosparus, Inc. - Louisville in Louisville, Kentucky
Hosparus is a fully accredited, nonprofit organization that provides care, comfort and counseling for people facing life-limiting illnesses in Kentucky and Southern Indiana. Hosparus operates as The Community Hospices of Louisville, Southern Indiana and Central Kentucky. For more than 30 years, our extensive planning and counseling services have helped patients and families deal with the many issues that surround the end of life. We offer a measure of control in situations that can seem out of control. Those who have used our services tell us that there is comfort in knowing what to do and what to expect in this part of life.
We are the region's leading hospice care provider and serve more than 4,000 patients a year. We help people face end-of-life issues with as much care and thought as any other milestone in life so they can enjoy the best quality of life possible.
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