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HomeWell Care Services Lexington, KY
141 N. Eagle Creek Dr. Suite 103, Lexington, KY 40509
4.3
(19 reviews)
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Reviews of HomeWell Care Services in Lexington, Kentucky
4.3
(19 reviews)
Phillip 7_1
5
|
September 16, 2024
The agency does allow me the opportunity to provide feedback on the services. I like that employees are friendly and I can communicate with them openly.
James 6
4
|
July 16, 2024
I can take care of myself pretty well, but every once in a while, I have changes that make things harder and they are responsive to that. I tell people that they are giving me the help I need, so I can keep a clean-living space.
Nancy 4_1
4
|
June 25, 2024
I am not a social person, so I stay in my room, but they do what I ask. I don't know who an employee of the facility is and who is with HomeWell anymore.
Maria 5
5
|
April 12, 2024
Whenever I request anything, the agency is right on top of it. They make sure someone comes and takes care of my problems. Everybody that is here is very nice. If I have a problem, they take care of it.
Marjorie 8
4
|
March 14, 2024
The caregivers have had a positive impact because they do what we're asking them to do. I am not sure what the agency needs to improve on. I like the attention they give to the client. We haven't really signed up for a full service from them. They're just on a very limited plan, but what they do, they do fine. They're timely, and I think they check on her as they should. With anybody I have been around, they're pleasant people, and they do seem to care. I think that's good customer relations by them.
Patricia 6_1
1
|
February 16, 2024
They could have a greater impact on my life by hiring some good people. For example, I asked someone to come help me, they responded yes, but never showed up! They never show up to call to tell me they aren't coming. I had one day that I was feeling really bad, and ten after eleven, I called and told them I really needed help. Finally, at twelve twenty, I called the general manager, and she had to come in and pick me off the floor. I would leave them if I had someone else to go to. I would recommend them if they would respond when I ask for care. Most of the time they don't even show up.
Joseph & Jackie 5
5
|
December 22, 2023
They clean up a little bit if it is dirty. I like that they take good care of my wife and check on us.
Johnny M_3
5
|
December 19, 2023
They help the most with transportation. I like their customer service and the people they send to help me.
Phillip 7
5
|
November 23, 2023
The provider has helped me the most by understanding the options available and assisting me with insurance issues. I like the ability to contact and get things working the way you want them.
Josephine 6
5
|
October 10, 2023
They help by bathing and escorting people to the dining hall. I would recommend them because they give a good service. They help those who can't help themselves.
Kenneth 8
5
|
September 16, 2023
The caregivers help with his laundry and food. I like that everyone I have met are so friendly and kind.
Dean B_3
5
|
September 16, 2023
They've helped the most by helping me move around and go places. I would recommend HomeWell to others because they have a good quality of care.
Steven 5
5
|
August 16, 2023
They have helped the most with the laundry. I like how friendly all the staff is.
John 4
4
|
July 19, 2023
They are doing their job and that's what matters. They can send out more qualified people every time. There's been quite a few weekends where they haven't had qualified people.
Anonymous_7427
4
|
June 28, 2023
I need someone to take care of the little things like making the bed, dishes, and delivering meals. I miss not being able to have 2 meals a day delivered to me when I need it.
Beryl M_1
5
|
May 25, 2023
They are efficient. I like that they are very friendly and they are curious and they are efficient.
Joseph 1
4
|
April 18, 2023
The most helpful has been being able to do some walking and shopping. Sometimes they are not on time and I do not like that they pre sign before they come here. That is wrong and they show up a half hour later.
Anonymous_7148
4
|
March 22, 2023
They have been helpful. I like the people.
Hershel 8
4
|
February 16, 2023
I would like them to be in communication with me more because I live beside him, so it would be nice to have information relayed to me concerning his problems. I would like there to be willingness to clean more.
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Services and Amenities of HomeWell Care Services in Lexington, Kentucky
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Staff Training & Qualifications
- Staff Driving Record Check
- Reference Checks
Therapies
- Validation Therapy
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Check Payments
Housekeeping & Maintenance
- Maintenance & Repair Services
Licensing & Inspections
- Staff Drug Screening
Transportation & Shopping
- Transportation Services for General Shopping
Additional Amenity Information
- Training Areas: First Aid and/or CPR, Emergency Proceedures, Fall Prevention
- Licenses: 500342
About HomeWell Care Services in Lexington, Kentucky
HomeWell Care Services is a Senior Care provider in Lexington, Kentucky that offers residents Home Care services. Contact HomeWell Care Services for more details on services and rates.
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