(800) 558-0653

Home Instead - Lafayette, IN

976 Mezzanine Dr, Lafayette, IN 47905

(800) 558-0653

Verified Partner


(13 reviews)

Offers Home Care

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Reviews of Home Instead - Lafayette, IN in Lafayette, Indiana


(13 reviews)



    November 17, 2021

    I am a current client of this provider

    The agency has fitted clients that fulfill all the needs I have in my home!! They all arrive in time and are always willing and ready to work. Whenever I have Dr appointments, they always make sure someone is available to take me, even if it's the Office Manager!! If they don't have someone available in a particular day, they make sure that I don't have anything special going on that day! There was 1 time that I needed my trash out on the curb, that an office worker came and put it out!! They have an awesome way to make sure their clients are taken care of!! If I have specific aides TV at have certain strengths that I need, i requested that they assign them to me more often, and they do as often as possible!!

    Boiler Jim


    February 19, 2021

    I am a current client of this provider

    This is an excellent care provider. Prompt, professional, intelligent and caring workers with good judgment, a great work ethic and absolute dication to my father. Flexible coverage when we take Dad to one of our homes for a few days or a week. Good communication skills and also able to clean, shop, prepare meals and track Dad taking his medicine. My highest recommendation



    February 6, 2021

    I am a past client of this provider

    Home Instead Senior Care was awful to deal with regarding our mother's end-of-life care last autumn. We hired them to provide 12-hour night-time care, from 8:00 p.m. to 8:00 a.m., on Sundays through Thursdays. We were assured by them that they had, could, and would provide experienced staff for our needs. Our mother lay in her bed in her Assisted Living apartment, in hospice, with dementia and declining health, slowly dying. They did not meet either their obligations or our needs. Their one “experienced” nighttime caregiver, they kept pulling off the job for other, evidently more important daytime clients, and they kept sending us totally new and inexperienced caregivers who, frankly, didn’t seem to care. Despite strict instructions to NOT SLEEP on the job, and the knowledge that we had nanny-cams in the apartment, one of the “substitutes” even brought her own blanket, and slept on the sofa for several hours at a time before we finally demanded she be removed from the assignment. Another person assigned to our contract cancelled routinely, at least once a week, on zero notice, with seemingly made-up excuses. The firm routinely failed to send a replacement. Their attitude was one of pretty words of regret and “so sorry,” but, in point of fact, of flipping the problem back into our laps with no notice, no backup, and, seemingly, no qualms. The only solution to this problem which they left us, was for our closest family member, who lives 2.5 hours away in Chicago, to drop everything and drive down to “take the shift” for which Home Instead had been hired under contract. We finally had to fire Home Instead Senior Care for breach of contract. Finding a replacement on short notice was impossible. We ended up having to do the job ourselves. We did this by multiple family members tag-teaming observation of our mother all night via the security cameras. We had to then call the night nurse at her facility (since our mom had dementia and had no idea of how to use the call-for-help button) if there was a material problem. It was infuriating, insulting, and just added to our stress and heartbreak. This firm not only didn’t lessen our burden, they doubled it at a time when we were desperate and vulnerable. Home Instead’s idea of job performance was clearly “Family Instead.” As an EMT friend of mine once said, “Run as from fire.” This firm was just dreadful.

    Mary McCarty


    July 29, 2020

    I am a current client of this provider

    Everyone is nice, caring,concerned for my care and satisfaction.

    Review of Home Instead


    March 21, 2019

    I am a current client of this provider

    I have a caregiver take care of family member so I can do errands and go to work. The staff have always arrived on time, or called me with a message, such as delayed in traffic. Caregivers are caring and want to please the patient and me. Always looking for ways to help out. Agency has worked hard to make a good match and has provided caregivers when needed. Subtsitutes for a regular caregiver have been excellent matches too.



    January 23, 2019

    I am a current client of this provider

    Home Instead Senior Care has been extremely easy to work with. I appreciate their attention to quality and satisfaction of care. The caregivers are very professional.

    Penny Creek


    December 20, 2018

    I am a current client of this provider

    The original interview I had with Home Instead Senior Care was very detailed, as they sought out the exact information a caregiver would need to know about me in order to give the best quality care possible! I was not only heard, but "listened to"! At age 53, with many health problems, this was very important to me.



    September 26, 2018


    Staff and Caregivers are very professional and well trained in Dementia. Caregivers are reliable and arrive on time. They ease my worries when I'm not there with my loved one by knowing his needs are being met. If any issues do arise, they are taken care of in a timely and professional manner. The Caregivers are very passionate about their work.



    May 22, 2017

    I am a current client of this provider

    My mother is completely satisfied with her caregiver from Home Instead! We can relax and help as needed!

    Janine Reklaitis


    November 9, 2016

    I am a current client of this provider

    Home Instead always promptly responds to my requests with great courtesy. They do their very best to match an excellent caregiver with my relative.

    Distant Daughter88


    October 18, 2016

    I am a past client of this provider

    We have a private caregiver that provides daily care for my mother (not thru Home Instead) but Home Instead has filled a vital service as emergency care for our family when our current caregiver has been unexpectedly made unavailable. Branden has always been so gracious and easy to work with. He has made being a distant caregiver (I live 5 hours away from my mother) so much better knowing that I have someone to turn to. The stress of "what do I do now" just melts away after I have spoken with him. I am so thankful that they are willing to take on these short stents while my current caregiver gets back on her feet.



    June 5, 2015

    I am a friend or relative of a resident

    Home Instead got a really good group of people, and my parents really likes the lady that comes over. We decided to hire them as we really liked the personality of the lady who has interaction with my parents. She is very kind, efficient, knowledgeable, good at cooking, and helps with the housework. Billing and scheduling is great. It costs as much as assisted living place, but we don’t mind that as long as mom is well taken care of.



    May 16, 2013

    I am a current client of this provider

    The caregivers from Home Instead were very personable. They stayed with me for two hours interviewing me to determine what my needs were. I've been working with them for about two months now.

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    Services and Amenities of Home Instead - Lafayette, IN in Lafayette, Indiana

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Lafayette, IN in Lafayette, Indiana

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Lafayette, IN

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