CARING STARS WINNER
7650 1st Pl, Oakwood Village, OH 44146
4.8
(93 reviews)
"When I reached out to Home Instead in the summer I didn't really know what to do, but they responded to my inquiry right away, and walked me through the steps. I was trying to coordinate care for my mom while I was in Minnesota and she was in Ohio. I provided some background and information on my mom's personality and her needs. Then they sent someone to the nursing home/rehab facility where she was to meet with her and my brother. That gave my mom a level of comfort. When my mom was ready to come home, we had a plan, and the nurse care manager, Paola, and the care giver came to the apartment and walked through the practicalities. After that first meeting, Paola called me and reviewed what was going to happen, suggestions for my mom, etc. Over the months, Paola and I had several conversations about my mom's progress, scheduling, the different caregivers (because of our schedule we had a couple different people). I knew I could call her if I had concerns or questions about my mom's progress or care. We had several wonderful caregivers (again scheduling sometimes necessitated changing staff), and we finally connected with India, who was amazing and from the get go, my mom just connected with her and could not say enough wonderful things. My siblings met India and also shared how much they liked her and felt comfortable having her in the apartment. She helped with different projects, played games with my mom and chatted and watched tv. India, Paola and the other staff at Home Instead made a huge difference in my mom's recovery. I am grateful I found them."
Pricing not available
