
Providence Life Services
Offers Home Care, Home Health Agencies, and Hospice
8 Reviews
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(800) 973-1841
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Reviews of Providence Life Services
Home Care Reviews for Providence Life Services
May 09, 2021
I am a past client of this provider
I received OT/PT Home Care following total hip replacement. The therapists were professional and courteous. They were in constant contact regarding appt. and worked with my schedule. They listened to me regarding what I needed/wanted out of therapy!
May 07, 2021
I am a current client of this provider
The PT and OT were excellent, they were professional, gave me their time during treatment and got me back on my feet!
Home Health Reviews for Providence Life Services
May 05, 2021
I am a past client of this provider
Home health services provided to my mother were amazing! Communication was on-going, staff arrived on time. Caring and knowledgeable staff that did a great job getting my mom back on her feet. Highly recommend their services.
September 22, 2017
I am a past client of this provider
I was very disappointed with the service that was given to me and my father in March of 2017. Communications between their staff and myself was nonexistent, I requested updates and never received a call from the person providing the treatment. I was never even told that they were discontinuing treatment. We tried to gain their services again 9/22/2017 and my request for weekly updates on the progress was shunned. I was told to check with the nursing staff at the nursing home. I was emailed generic blank consent forms for them to evaluate my father and when I asked for them to evaluate my father any time after 5:00pm so I could be there after work, they could not accommodate my request. The forms they wanted me to sign gave them permission to treat my father but offered no schedule, type off service nor number of treatments. I also had to agree on the consent forms to pay any amounts that Medicare would not. These forms had to be signed before they would even evaluate my father. I thought this was a Christian organization and that they would be more sympathetic to the needs of the individual rather than emphasize the legal rights to money. May God show mercy on the administrators of Providence at Home
January 27, 2012
I visited this facility
My grandmother and grandfather moved here after living 50 years in their own home. It was a emotional and difficult decision for them to move into an assisted living facility. However, after living there for about 6months they adjusted really well. The staff at the Holland Home were so warm, friendly, attentive and personable. I visited my grandparents several times while they were staying there and the staff really just felt like an extended family. The rooms were clean and beautiful. They also had a dinner area where it felt like a five-star restaurant and the waiters took the dinner orders from the residents and their families that are visiting. However, this is a normal occurrence that happens daily with or without visiting families. They also church services for each faith,however, most that live in this home come from Christian Reformed churches. They have their own beauty shop which my grandmother loved to frequently visit. My grand-parents never wanted for anything when they lived there. They had all they could need and more in their assisted living community. I would highly recommend this facility to anyone.
Hospice Reviews for Providence Life Services
December 18, 2020
I am a current client of this provider
I have been with this company for 2 days I cannot get a return phone call from the visiting CNA with this company I've been waiting for her to call me since Wednesday today is Friday no phone call no show so far
June 19, 2020
I am a past client of this provider
After care was not done. After family member passed, no calls for grief counseling.
November 14, 2009
Excellent Hospice Care for Both Loved One and Family
I highly recommend Providence Home Health and Hospice Care. I have been working with them for several months now and the services they provide are excellent. The staff is caring and courteous and has treated my mother with the utmost care and compassion. Currently Mom is under their care at Providence Health Care and Rehabilitation Center in South Holland; this coming Monday she will continue under their care at home. I could not have chosen a better hospice care option for my mother. Not only has there been the best care for my mother, but they have been extremely caring and compassionate with my husband and I as well, making a difficult time much easier to handle.
About Providence Life Services
By combining tender care with determined symptom management, Providence Hospice ministers to people's physical, social, emotional, and spiritual needs as they approach the threshold to eternity. Your Providence Hospice team includes a physician, nurse, CNA, social worker, and chaplain. Services are available whether you decide to live in your own home or in a care facility.
Get CostsServices and Amenities of Providence Life Services
Medicare
- Overall:
- Medicare Provider Number: 147559
- Ownership Type: Religious Non-profit
Quality of Service
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Timeliness of providing service100%
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Taught patient or caregivers about their drugs99.9%
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Checked patient's risk of falling100%
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Checked patient for depression100%
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Checked for flu vaccination81.7%
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Checked for pneumonia shot81.4%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care100%
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How often patients had less pain moving around89.7%
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How often home health patients had to be admitted to the hospital14.7%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted11.5%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalSame As Expected
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalSame As Expected
Patient Improvement
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Walking or moving around78.3%
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Getting in and out of bed75%
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Bathing71.7%
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Breathing70%
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Wounds/healing after an operation95.8%
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Medication compliance66.2%
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