Serendipity Home Health Care - Skokie, IL Skokie

Rocio V

I like the quality of care that they provided. They helped her the most by living her life as much as possible.

Austin D

I like that they are very accessible and make you feel like you are a part of the family. Making her breakfast, transfer, and taking medicines and taking her where she needs to go.

Esmeralda_1

They are quick to find a person. They are able to provide care for me.

Debra C_15

They are very professional and they are reachable. The case manager will come out to meet with us to check up on things.

Eugene E_1

I like the professionalism. They get things done as quickly as possible.

Addie F

Their reliability with their care is inconsistent. When it's consistent, it's a good service to have, and it helps my daily life since I'm in school and I have kids to deal with.

John M_138

I recommend it because I am sure he researched the ins and outs of the care. It helps him at times to have someone to converse with.

Jaote W

The caregiver is good. They do follow up with my dad. The quality of the caregivers is good. They are polite, on time, and professional.

Brown M

They're thoughtful, caring, and courteous. Cook his meals, change him, get him to doctor's appointments.

Darshan G

I haven't had any bad experiences with them yet. They offer quality time. If I call and ask any type of question, they answer with no problem.

Anonymous_1752061155

I like this agency because, they showed up when they said they would. They also started services as soon as they could. Everyone is very knowledgeable. The agency has made this experience positive by just being here when we need them.

Jose A_4

I like that the caregiver does her job and spends time with the client. The services have helped by having someone here to help with daily things.

Sharice W

They were flexible and made sure to get someone if a caregiver couldn't make it. They gave her the attention and support she needed at home.

Kiya R

They are very pleasant people. They provide good help, and the patient and the client are able to work together.

Anonymous_1750422370

They have good communication. They provided good communication and feedback. They have provided good support.

Howard A_1

I like the feedback that I get from the caregivers. It's timely and was more for me than anything. They make life easier by having that link and connection between a provider, caregiver, and the client.

Bernadine W

When Charles called them to discuss his changes, they were very thorough and helpful. They make sure he gets the care that he needs. He feels it's going very well. His wife just passed recently and they are helping him come out of his grief do more.

Ms B

I like that the worker is very good. The housekeeping helps the most.

Carlean

They could improve on returning phone calls, stick to keeping tabs on their employees, call in advance if an employee is not coming in, make sure employees are on time and don't leave when they want to. Make sure they are trained before hired. Calling, staying on task, making sure they are doing their job and should be able to monitor when they leave. Ask at least once a week to once a month to see how things are going.

Claritha J

They set up an appointment and organized her apartment free of charge. Everything was done online.

Sandra C_31

The caregivers take good care of him. The agency does a good job.

Deborah J_4

It frees me up to take better care of myself. I don't know a lot about home care services, but I think they do well with Carla.

Vicky H_2

They have explained everything I asked. They assist me when I need it, and they are helpful. So far, everything is good. They're understanding when I have an issue.

Tiffany D

I know they take good care of him and the impact it has on me is that I don't worry about him. They offer a great service. They allow me to ask for a request for a particular home care provider, someone that I knew he would be safe with and take good care of him. They went through the proper channels.