Caring.com
Caring.com

(800) 558-0653

BrightStar Care Orland Park / Will County Orland Park, IL

9501 West 144th Place, Orland Park, IL 60462

(800) 558-0653 (Caring Family Advisor™)

4.4

(156 reviews)

Offers Home Care

Photos of BrightStar Care Orland Park / Will County

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Community Comparison

Currently Viewing

BrightStar Care Orland Park / Will County
BrightStar Care Orland Park / Will County
  • Top rated on Caring.com

Orland Park, Illinois 60462


4.5

(156 reviews)


Bedroom Type


Starting Price

Pricing not available



Care Types

Home Care

View Community

Home Instead - Palos Heights, IL

Palos Heights, Illinois 60463



Bedroom Type


Starting Price

Pricing not available



Care Types

Home Care

View Community
Get cost information
Find out availability
Ask about payment options

Reviews of BrightStar Care Orland Park / Will County in Orland Park, Illinois

4.4

(156 reviews)

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Mardie B

    5

    June 18, 2024

    I am a current client of this provider

    The agency has been here when I need them to make our experience positive. I would recommend them because of the dependability and their attitude.

    Patricia B_39

    3

    June 6, 2024

    I am a past client of this provider

    She could drive me places. I didn't like my caregiver. She wasn't there for me enough. She called and asked, “Can I not come and just get paid for it?”

    June Z

    5

    May 9, 2024

    I am a past client of this provider

    He looked forward to them coming. I felt they were trained and experienced.

    Latawn C

    5

    May 6, 2024

    I am a current client of this provider

    His nurse is great, she helps him a lot. I don't have any complaints.

    Alexis O_1

    2

    April 3, 2024

    I am a current client of this provider

    The agency could have nurses that are dedicating to working and prioritize work. The provider could have better communication skills and have more consistent nursing staff and offer more support if there is an issue. Every month I get asked the same questions by a worker and it's a lot.

    Chris C_18

    5

    March 25, 2024

    I am a current client of this provider

    They take care of my mom. They have very good service. I have a contact number.

    Jodi R_3

    3

    January 23, 2024

    I am a current client of this provider

    The services are here when they are supposed to be. The rating is based off of the billing that I've had. The billing is the problem, and they have mischarged me a couple of times. I also think they are a bit expensive.

    Denise P_5

    4

    January 18, 2024

    I am a current client of this provider

    The reliability of the caregiver has helped the most. The agency can improve on communication. I would like some follow-up.

    Deborah V_2

    4

    December 20, 2023

    I am a current client of this provider

    The caregivers well clean my house, dust, and they do my laundry. They could have more employees.

    Tony_2

    5

    December 16, 2023

    I am a past client of this provider

    They took care of my dad for me. The care is why I would recommend them.

    Bryan_1

    5

    December 5, 2023

    I am a past client of this provider

    They did everything they could to make her comfortable and to fulfill my needs as well. They made themselves available 24/7. I like that they were there for me all the way. Whenever I needed them, they responded almost immediately.

    Donna R_16

    2

    November 7, 2023

    I am a current client of this provider

    They could provide more staffing and if they can't provide the staffing, the nurses that are available should be able to work overtime. They could improve by having better communication.

    Debbie M_30

    5

    November 7, 2023

    I am a past client of this provider

    My stepfather could not do it alone. I recommend them because they are personable.

    Peggy T_12

    5

    October 13, 2023

    I am a current client of this provider

    I was relieved to have people who had experience, it was a combination of professionalism. So far it's the way the agency responded to our almost desperate call, also the way they handled things very professionally.

    Donald B_26

    5

    October 5, 2023

    I am a current client of this provider

    They have made my life easier because they are skilled caretakers. They do a good job. I would recommend them because the people they send are competent and have multiple skills.

    John J_28

    5

    October 5, 2023

    I am a past client of this provider

    It was a very good experience. The people were very nice and professional.

    Karen S_54

    5

    September 7, 2023

    I am a past client of this provider

    My dad wants to stay at home as long as he can, and he is able to do that with their help. I already have recommended them. They are easy to work with and accommodating. They are easy to schedule with, and we get along great with our current caregivers.

    Anonymous_5850

    5

    August 25, 2023

    I am a current client of this provider

    They work well with us and update us frequently. I like that it's family owned.

    Tequila S

    5

    August 7, 2023

    I am a current client of this provider

    I don't have to step in much. They always send good nurses.

    Frank C_16

    1

    July 24, 2023

    I am a past client of this provider

    They need to be more punctual and be on time. They need more experienced and have more able caregivers. One caregiver asked his mother for help. And one was late as well. The people in scheduling are fine.

    Karen S_45

    5

    July 7, 2023

    I am a current client of this provider

    My dad gets really good care from the caregivers. It allows him to get care by himself. I like that they are reliable and easy to work with.

    Dianella M

    5

    June 7, 2023

    I am a current client of this provider

    It makes my life easier when they show up. I like their communication. They have great nurses.

    Noel S

    4

    May 15, 2023

    I am a current client of this provider

    I wish there was more of a system in place to communicate Robert's daily needs. I like that they handle all of the scheduling. They take blame for their fault in the scheduling.

    Kristin C

    5

    April 18, 2023

    I am a past client of this provider

    The caregiver helped with activities of daily living, which helped us the most. We were happy with it. I liked that they got back to us right away. I feel like they were thorough and professional. They were on time.

    Heidi S_11

    5

    March 14, 2023

    I am a current client of this provider

    My caregiver helps me with getting in and out of bed, in and out of the shower, to get food, cleaning up the kitchen, and doing some laundry. I got one really good caregiver, Linda and she is fantastic.

    Mary _21

    4

    March 3, 2023

    I am a current client of this provider

    We have wonderful care from our caregiver. In the beginning, I was not happy because people were late all the time. Some of the women that came did not know how to change a colostomy.

    Anonymous_7030

    1

    February 10, 2023

    I am a past client of this provider

    I was under the impression that the caregivers were trained to redirect people who have dementia. BrightStar Care struggled with giving the level of care that was needed.

    Anonymous_6956

    4

    February 6, 2023

    I am a current client of this provider

    They provide the necessary service. They could be cheaper.

    Jim B_27

    5

    January 23, 2023

    I am a current client of this provider

    It provided the caregiver co that I could continue my days to days. I would recommend them because of the service they offer.

    Jim C_18

    5

    January 10, 2023

    I am a current client of this provider

    They go the extra mile to take care of Dorothy. So far, I've had an excellent experience with the staff and their communication.

    Jonna P

    5

    November 11, 2022

    I am a current client of this provider

    They have given me peace of mind. I like that they are reliable and flexible.

    Stephanie O_1

    4

    October 25, 2022

    I am a current client of this provider

    The current caregiver is empathetic and knowledgeable. She's been valuable to us. They could give us a profile of the caregivers that come in.

    John _20

    5

    October 5, 2022

    I am a past client of this provider

    They sent a good caregiver and the staff were responsive. I liked that the agency is easy to work with and has good caregivers.

    Francannett L

    5

    September 27, 2022

    I am a current client of this provider

    Its a great help for us because I can have a life. I can go grocery shopping while they are there. I like that they have nurses that are on cases around here so we can also use them. They have good communication with us.

    Kevin B_16

    5

    August 22, 2022

    I am a current client of this provider

    They have taken some pressure off my mother and they have helped with bathing as well. They are responsive and we have had good luck with them.

    Allan B_2

    5

    July 22, 2022

    I am a current client of this provider

    They way they make his experience positive is by sending some good help to me. They send some good help to me.

    Faith _

    5

    July 18, 2022

    I am a current client of this provider

    We have a live-in caregiver and without her, the quality of life would be significantly impacted. She has some pretty severe dementia and the caregivers make sure she is eating. Our client has been with BrightStar for many years. There has always been great service provided.

    Jessica _2

    3

    June 6, 2022

    I am a current client of this provider

    The caregivers could have a greater impact if they could be a little more involved in the care rather than just the standard feeding, bathing, and giving him medications. The agency needs to improve communication.

    Karlene H_1

    5

    May 24, 2022

    I am a current client of this provider

    They will do light housework and laundry. For me, they fill a needed gap to provide services that I can't live without.

    Anonymous_6055

    5

    May 6, 2022

    I am a current client of this provider

    The agency gives me comfort that my dad is being well taken care of. I like that the agency has great staff and they have all been helpful to us.

    Lisa F_7

    5

    April 22, 2022

    I am a current client of this provider

    It has helped because they are reliable and have a knowledge of how to care for her. I think they are very professional.

    John _21

    5

    March 2, 2022

    I am a past client of this provider

    They provided someone else to be here, so we could get out and do what we needed to do. They provided physical and moral support. They were able to start really quickly and communicate with us well.

    Bryan _2

    4

    January 12, 2022

    I am a past client of this provider

    They can have more responsible people like the CNA, most of them weren't qualified people, they did have two good people working for them. They can hire people that are better than babysitters, I like Yolanda, she was the best person we had besides Rose.

    Joyce S_18

    5

    December 20, 2021

    I am a past client of this provider

    They helped by just being there and being able to care while we went to work. The one woman they sent was great. Some were good, but the one we had the most was great.

    Bethel Z

    5

    November 15, 2021

    I am a current client of this provider

    The nurse that I have is always on time and is resourceful. They communicate well.

    Cheryl A_7

    5

    November 8, 2021

    I am a past client of this provider

    The services have been very helpful and helped him transition after his stroke. The people at Brightstar were very kind, who worked with my father.

    Christine S_14

    2

    November 3, 2021

    I am a current client of this provider

    They can care about the clients doing things. They can drive the client around to what he needs.

    Roberta D_1

    5

    October 21, 2021

    I am a current client of this provider

    It makes my life easier. So having them here helps. I like that they have replacements when somebody is not available. I like the people they send.

    Anonymous_5293

    5

    October 13, 2021

    I am a current client of this provider

    They have helped him a lot with his care. They give him his medicine I like their nurses.

    Rosemary F_4

    3

    September 28, 2021

    I am a past client of this provider

    They don't keep promises they make with you. When I ask for care for my husband, they didn't know if they could give me the same caregiver.

    Lisa M_29

    4

    September 9, 2021

    I am a current client of this provider

    They could make his life easier by making him lunches. I would like for their helpers to have more CNAs than caregivers.

    Anonymous_5057

    2

    July 8, 2021

    I am a current client of this provider

    The biggest challenge is with the caregivers and finding ones that are qualified and who do their jobs. I'd like them to have a better screening of caregivers and more restrictions on clothing.

    Vincent D_1

    1

    June 25, 2021

    I am a past client of this provider

    They wrecked our lives. It was not good. They need to learn how to schedule their people. Their scheduling and communication was poor.

    Donna S_26

    4

    June 8, 2021

    I am a current client of this provider

    Having a caregiver has been a huge help to us. The first day the caregiver we received was not a good match for my father. However, they switched us quickly, and we haven't had any issues.

    Janice B_15

    5

    June 2, 2021

    I am a current client of this provider

    I needed a Friday night and she did it. She stayed as long as I needed her. I really like the caregiver. She fits in very well.

    Joe G_8

    4

    May 12, 2021

    I am a current client of this provider

    They help her with transferring her around the house. I like that they are doing everything I asked them to. I like the services they provide.

    Jean B_11

    4

    April 24, 2021

    I am a past client of this provider

    They helped with personal hygiene. There was some confusion. The lady who signed me up told me there was no problems whatsoever, but then there was no one for me. I had to scramble to find someone.

    Anonymous_4700

    3

    April 7, 2021

    I am a past client of this provider

    They were very helpful when they were here, but it was the most frustrating thing when my husband was extremely sick and they sent someone who wasn't qualified at all. She didn't know how to move him from side to side to make the bed. The first day she was supposed to show up, she called in sick. She was sick another day, but she came and said she was told to double mask, and we sent her home.

    Mark H_8

    4

    March 26, 2021

    I am a current client of this provider

    They can make her life easier by showing up on time and screening their caregivers better. I would like them to improve by showing up when they are supposed to.

    Paul B_19

    4

    February 9, 2021

    I am a current client of this provider

    They do a fine job. They have helped us the most by taking some burden off of me as the primary caregiver. I like that they are friendly and they listen to us. They try to send the best people to care for the client.

    Azalea M

    5

    February 4, 2021

    I am a current client of this provider

    They send us caregiver to help us out and to help me out with everything. I like how they will be there when we need them.

    Natasha B

    5

    January 21, 2021

    I am a current client of this provider

    They keep me fast. They have good communication.

    Nicholas P

    5

    December 18, 2020

    I am a current client of this provider

    I can rest easy knowing that my father is being taken care of. They give the service that my father needs. They are very cooperative and flexible with our schedule.

    Charles R_7

    5

    December 7, 2020

    I am a current client of this provider

    They arrange a lot of things that satisfy my family's needs. They are very professional and competent.

    Marcia B_5

    5

    December 7, 2020

    I am a current client of this provider

    We needed people right away, and we got them! Everyone they've sent has been very competent and the contact I've had with the office staff has been so responsible.

    Anonymous_4274

    5

    November 19, 2020

    I am a current client of this provider

    She has helped me the most by getting my dad cleaned up. I like the girl that we have. Maria is very sweet, kind, concerned, and personable.

    Karen C_30

    4

    November 10, 2020

    I am a past client of this provider

    I think just how kind they were to him made the experience positive. They were very, very kind. She was very caring. She would do anything and I think that helped a lot.

    Tracy M_4

    5

    October 27, 2020

    I am a current client of this provider

    The most helpful part of the services is just that I have peace of mind that my dad is being taken care of as if I was there myself. The agency has good communicators and are very dependable.

    Tanya T

    5

    October 8, 2020

    I am a current client of this provider

    Christina is medically fragile, and her nurse is very loving and warm. She came in trying to bond with Christina, and takes very good care of her. I like that BrightStar puts my needs and Christina's needs first when matching us with a nurse. They have a very good connection with us. I was given Marge's number if I really need help with something right away.

    Mark J_2

    4

    September 24, 2020

    I am a current client of this provider

    It impacts my daily life tremendously because it takes the burden off of me. I like that they are very friendly, and do what they are supposed to do.

    Anonymous_4046

    5

    September 21, 2020

    I am a current client of this provider

    They have helped the most in providing day nurses. I like the director of nursing.

    Mary V_8

    4

    August 24, 2020

    I am a current client of this provider

    The caregiver is very helpful, but the company is not very involved. We have only had one problem and they took care of it immediately.

    Gina K_2

    5

    August 10, 2020

    I am a current client of this provider

    They help the most by being there to take care of him. They are the one company that has never left us hanging without care. They can improve on their caregivers with more training with common sense type of things.

    Jacquelynn M

    4

    July 22, 2020

    I am a past client of this provider

    Sometimes the caregivers couldn't come, but under the circumstances they were good. The caregivers helped the most in doing exercises. I like that the agency sent nice caregivers, although we had three different ones.

    John S_29

    4

    May 27, 2020

    I am a current client of this provider

    They make my parents less dependent on me. It has been great for me, but when I recommended them to a neighbor it went poorly.

    Kathy G_6

    5

    April 22, 2020

    I am a past client of this provider

    They were dependable so that made it easier. They were very thorough and responsive.

    Sharon M_9

    5

    April 13, 2020

    I am a current client of this provider

    It's nice that there's a consistent person here all the time. They built a relationship. She comes and talks to him. I liked that their CNAs were well equipped and were trained to do what we needed.

    Susan H_39

    5

    April 8, 2020

    I am a past client of this provider

    For a while I couldn't handle my sister alone so we needed the services. We didn't need them for too long though so the impact lowered as she got better. I would recommend the company but I would tell people they need to have enough money to pay them. The cost is high.

    Samantha A

    5

    March 12, 2020

    I am a current client of this provider

    They find care that fits the hours that I need so I can get good sleep or get stuff done during the day. They let me choose the date and time they do home visits. They are able to get nurses in a timely manner and they have nurses that I can choose from.

    Bill D_11

    4

    February 18, 2020

    I am a past client of this provider

    During Christmas, I knew he had to have care, and I didn't have to go there. I already have recommended them twice. I am 55 years old and all of my friends are in the same boat as my parents. There were multiple personalities and some were great and some were not.

    Jim S_11

    5

    February 11, 2020

    I am a current client of this provider

    They do what we ask them to do. I find them competent. They're polite.

    Gretchen H

    4

    January 10, 2020

    I am a current client of this provider

    They help with medication management. The nurse can have more communication when she is not going to show up.

    Al R

    4

    December 12, 2019

    I am a past client of this provider

    They could have had the financial issues. The training could have been better compared to some of the people of the other company. The first caregiver spoiled us. There were some discrepancy there with the financial work, and somebody should have followed up on that. Ultimately, they've been very cooperative with my daughter and getting the paperwork. The insurance wasn't cooperating.

    Adam W

    4

    November 13, 2019

    I am a current client of this provider

    Driving is hard for me, so the services help me with that. The services were good once they found me the right person. The agency is good, but they sometimes need to find nurses faster.

    Kristi R

    5

    November 13, 2019

    I am a current client of this provider

    They are taking excellent care of my mom. I just like the providers, and the contact person is fabulous.

    Anonymous_2792

    5

    November 13, 2019

    I am a past client of this provider

    They could have had more interaction and done more activities with him. I liked the availability of being able to have someone there.

    Noreen R

    5

    November 8, 2019

    I am a current client of this provider

    They've been extremely helpful with accompanying my husband and me on appointments, and they take good care of him. They've always provided excellent care, and they're very reliable.

    Carol H_14

    5

    October 11, 2019

    I am a current client of this provider

    The most helpful thing is that they are here and supervise him at all times. They feed him, clean the bathroom and bedroom, and help with all of the things he needs. They take care of all the situations.

    Sally B_3

    5

    October 8, 2019

    I am a current client of this provider

    It has been very consistent when we got settled in. I like the quality of the person we have.

    Dave W_3

    5

    September 5, 2019

    I am a current client of this provider

    The routine daily care is what they have helped me with. They are very personable caregivers.

    Anonymous_2464

    5

    September 4, 2019

    I am a current client of this provider

    I needed home care, and they provided it. I am able to do other things. I have a full-time job, so I am able to work because of the services. I have not had problems with them. I have used them for a while. They are timely.

    Linda O_7

    1

    September 4, 2019

    I am a past client of this provider

    They could have gotten competent people in order to make an impact. They need better administrative work and more people who speak English.

    Marilyn S_11

    5

    September 4, 2019

    I am a past client of this provider

    They spent a lot of time with my mom. They didn't go watch TV. They stayed with her. We felt very comfortable with them in our home. They were very helpful during the time that we needed them. They were prompt. They were courteous. They seemed very qualified. They were very respectful of my mom and being in our house.

    Erfan H

    5

    September 4, 2019

    I am a past client of this provider

    They helped with bathing and oral hygiene. I think that they were prompt and very active in providing service. One time, I had them do the inservice, and within forty-eight hours, they provided the caregivers.

    Bruce F_1

    5

    August 2, 2019

    I am a current client of this provider

    It's allowing me to sleep at night. My interaction with the agency is mostly with the manager sandy who came to the house to set up the service and our wonderful caregiver.

    Anonymous_2119

    5

    July 24, 2019

    I am a current client of this provider

    They have been accommodating to all of my needs. The agency has been sending out really good caregivers.

    Patricia L_6

    4

    July 10, 2019

    I am a current client of this provider

    He has improved his quality of life overall on a daily basis. He has been very engaging. He gets my loved one to communicate. They were really good in the beginning with communication, but ever since we implemented the caregiver the communication has ceased. I don't hear from anyone. I would like there to be more frequent communication.

    Michellena G

    4

    July 2, 2019

    I am a current client of this provider

    They provide quality care and continuity of care for my son. They could communicate better. They could communicate with the clients on scheduling.

    Tara C_4

    5

    June 20, 2019

    I am a past client of this provider

    They were actually able to provide her with a Polish-speaking caregiver, and my loved one was able to speak to her aunt in Poland because of that. They are very responsive, thorough, and their staff is top notch.

    Coleen M

    4

    May 20, 2019

    I am a current client of this provider

    They give me a life outside of home. I think they have met my expectations. We went through a lot of people before we found the one we liked. You have to find someone that matches your needs.

    Wendy C_3

    5

    May 20, 2019

    I am a current client of this provider

    My loved one is very difficult and grouchy, and they help with that and calm my loved one down. They help in more ways than one. The caregivers are really friendly.

    Karen K_23

    5

    April 18, 2019

    I am a current client of this provider

    The services help take care of the things my sister and I are unable to do. I like that the company is owned by a relative, and we love our caregiver.

    Sue D_4

    4

    April 2, 2019

    I am a past client of this provider

    The could have been more proactive. We are currently using them for my father-in-law. I like the level of care.

    Isabella P

    5

    April 2, 2019

    I am a current client of this provider

    The nurses have always been on time. If they're not, I reach out to the agency, and they try to solve the problem. When the nurses are here, they provide the care that Isabella needs. They always help, if we have any trouble with a nurse or something. They're on top of it.

    Karen C_11

    5

    March 21, 2019

    I am a current client of this provider

    She helps him get a shower, and she gives him companionship. The caregiver we have is excellent. She takes wonderful care of my dad.

    Joseph M_11

    5

    March 20, 2019

    I am a current client of this provider

    They help with overall companionship for her. So far, I have liked the people we have been involved with.

    Gloria _1

    5

    March 12, 2019

    I am a current client of this provider

    Right now, until we meet our quota, we are only using them once a week, but it is fine when we do use them during that time. We have not had any problems. We have only had two caregivers, and they are very nice. We really like them.

    Mike D_6

    5

    March 2, 2019

    I am a past client of this provider

    We had the comfort that if something needed attending to, it would get taken care of. We were being evicted form the hospital and we were overwhelmed by the prospect of doing it ourselves, and we were able to get in home care quickly.

    Mike W_4

    5

    February 25, 2019

    I am a current client of this provider

    It only just started a few weeks ago, but it has taken every day pressure off of me knowing that a qualified person is there with my mom. They are very helpful in the beginning start up. They act quickly and get things set up.

    Anonymous_1512

    4

    February 5, 2019

    I am a past client of this provider

    They could have gotten my loved one up around more, but my loved one was already getting better. I liked that they were very helpful and answered all of our questions.

    Dick R_3

    5

    February 5, 2019

    I am a past client of this provider

    They were always there when we needed them. They were reliable.

    Debbie H_6

    5

    February 5, 2019

    I am a past client of this provider

    They only helped for 12 hours, but they helped her use the bathroom. They were very responsive and went out of their way to find us care on Thanksgiving day.

    Chris C_5

    5

    January 25, 2019

    I am a current client of this provider

    They help her by feeding and bathing her. I think the bathing is the most valuable part. I have liked that they are pretty personal.

    Phyllis C_2

    4

    January 23, 2019

    I am a current client of this provider

    Because the caregivers come, I can leave and go grocery shopping. I like that they come and give my husband a shower. However, I think they could clean up the area themselves.

    Roxana V_1

    5

    January 18, 2019

    I am a current client of this provider

    They are just very responsive which is key. I like that they are responsive, and they are the right fit.

    Susan S

    5

    January 10, 2019

    I am a current client of this provider

    The hardest part is starting someone new, but the caregiver now has fallen in like a duck in water and does just as I need her to do. I am happy with her and am comfortable with her being here. If I have an issue, I will call them, and I am very comfortable with doing so, and they will help. I am a pretty easy client and I do have the energy to follow someone around, so I have everything laid out for them.

    Arline O

    2

    December 15, 2018

    I am a past client of this provider

    I had one person come with fast food. The caregiver put the food on the table and made me wait for breakfast. They would not do the things I needed to be done. I would need to have the same person to come and to do what I asked them to do.

    Catherine _3

    5

    December 11, 2018

    I am a past client of this provider

    I actually got to sleep at night. A few of the girls were exceptional and they were able to get us people and work on a few days notice.

    Patricia W_14

    5

    December 4, 2018

    I am a current client of this provider

    I work, so I need someone here with my husband. They work everything out there so everything is in order when they come here and the girls know what they are doing.

    Marcia H_1

    5

    November 2, 2018

    I am a current client of this provider

    They are doing everything we want them to do and they are doing fine. Four hours does not make a huge difference. My mother sleeps a lot and does not interact a lot with them. They are very caring people and do their best to do a good job.

    Julie P

    5

    October 23, 2018

    I am a current client of this provider

    They've made my life easier by working around my schedule. I would tell a friend that the nurses are friendly and special.

    Anne T_2

    4

    September 24, 2018

    I am a past client of this provider

    We had a few that weren't a perfect fit for us, but they were so quick to change that and get us somebody else. It's not terrible, but the first person had a language barrier They are really conscientious, they really care, and they are reaching out to make sure things are okay all the time. They really care; everybody from the schedulers to the caregivers.

    Anonymous_25

    5

    September 10, 2018

    I am a current client of this provider

    The caregiver is just here and brings me anything I need. They help with things that are difficult to do. They seem to be very efficient and easy to talk to.

    Jennifer H_2

    5

    September 10, 2018

    I am a current client of this provider

    It was a worry that I didn't have to have because I knew they were taking care of her. They are very expensive, which is kind of a negative. I would have liked it if they spent some of their down time doing household tasks.

    Veronoca K

    4

    August 30, 2018

    I am a current client of this provider

    I have good communication with them and they call me with any situations. They are very accessible. I can talk to the nurses directly.

    Kathleen M

    4

    August 10, 2018

    I am a past client of this provider

    I was able to get away, and not worry about my mom falling. Everybody has been really nice and helpful.

    Holly R

    4

    August 10, 2018

    I am a past client of this provider

    It was hard because I would go to work as soon as I got here, so I had to leave notes for the caregivers because they were always new. There was not a lot of continuity in care. There were a lot of different caregivers that came through.

    Kathy

    5

    August 2, 2018

    I am a current client of this provider

    I can get out of the house when they are here. I have not had a problem with them. I have a fluctuating schedule and they have most of the time been able to find us a caregiver.

    Debbie B

    5

    August 2, 2018

    I am a past client of this provider

    It was amazing. I was a primary caregiver and it gave me a chance to get out and go take care of the family and run errands. They were very prompt and caring. They listened to the needs we had.

    Mike K

    5

    July 26, 2018

    I am a current client of this provider

    They have good response time, good communication, and are respectful. The caregiver that took care of my loved one did a great job and they were able to fill in the hours we needed them to.

    Linda G

    5

    July 26, 2018

    I am a past client of this provider

    The nurse that we had was knowledgeable and capable.

    Joann P

    5

    July 23, 2018

    I am a current client of this provider

    I can get out of the house because of them. The girl that I have, Veronica, gets along very well with my husband, and she relates very well with him. He likes her.

    Pheba W

    5

    July 19, 2018

    I am a current client of this provider

    She mows the lawn, takes out garbage, cleans, and does other small tasks for us. We have had the same caregivers for the last two years now which is very nice.

    Maynard H

    5

    July 3, 2018

    I am a past client of this provider

    He had good conversations with the caregivers. He has dementia, and they kept his body clean, washed his clothes, and cleaned his room.

    Anonymous

    4

    June 14, 2018

    I am a current client of this provider

    They help me with the daily things like making my dinner and breakfast. I don't know what I would do if I didn't have them here. They could be on time and they could do better with scheduling. I would like to know who I am going to have as a caregiver, because I have been without a caregiver for a few hours at times.

    Barbara _5

    5

    June 5, 2018

    I am a past client of this provider

    I got to sleep and rest with the day nurse here. Every caregiver is trustworthy.

    Barb M_5

    4

    May 29, 2018

    I am a current client of this provider

    I don't think there is a care program established. One of the caregivers never showed up. She never came back and had to wait until noon.

    Pat P

    5

    May 15, 2018

    I am a current client of this provider

    They make life better for my husband and for me because if I have to run to the store or go out, I know that my husband is well taken care of. They have been punctual and very helpful with helping my husband improve physically.

    Mary C

    4

    May 2, 2018

    I am a past client of this provider

    I know it is difficult to have the same caregiver, but we have five different ones. When they first explained what they would do, I thought they would do a little cleaning. They did not really do that. They were dependable, and I knew they would show up, so I was able to get to work.

    Mary P

    5

    April 26, 2018

    I am a past client of this provider

    I like the opportunity that I have to actually speak to the owner of the company, which is not a common thing. Our family was unable to care for my mother-in-law because of their emotional state. It was very helpful to have trained caregivers.

    Lorraine B

    5

    April 20, 2018

    I am a current client of this provider

    I like the people that work for BrightStar Care. They work really well with the elderly. The services help me out a lot. It helps me with the care of my mother. It helps me to know that.

    Linda W

    5

    April 18, 2018

    I am a current client of this provider

    They're very caring people, and they're not just going through the motions. I get to rest because the caregiver does the work.

    Sheryl F

    4

    April 7, 2018

    I am a past client of this provider

    The preparation was wonderful. The coordinator who explained the services and who learned about my family was top notch. Her name was Sandy. Unfortunately, the caregivers did not live up to the expectation that Sandy set. The first two were really disappointing in that they did not show much initiative. We never found a rhythm, but I have every reason to believe we would have been able to find a regular caregiver. The first two caregivers did not show initiative. One spent most of the morning on her telephone when my elderly dad was having some cognitive difficulties. He needed to be engaged. They were able to do some of the physical caregiving for my dad that my mother could not do.

    William "Bill" M

    4

    April 7, 2018

    I am a current client of this provider

    They have a caring nature. They could facilitate more activity between the caregivers and my father.

    Humberto G

    5

    April 5, 2018

    I am a current client of this provider

    They have sent us some sub-par workers but the caregiver they have sent us now is really good. It depends more on the caregiver than the agency if the care is good not. This caregiver does everything for us.

    Arlene

    5

    March 15, 2018

    I am a past client of this provider

    I would recommend them because of the caregiver we had here. The caregiver we had was fantastic. We couldn't have asked for anyone better.

    Anonymous

    2

    March 14, 2018

    I am a past client of this provider

    It would depend on their situation and if they were looking for an hourly caregiver. They should have had a bigger scope of people to choose from for care. I was constantly involved. It was horrific to have to come and interview someone everyday.

    Lisa Z

    5

    March 2, 2018

    I am a past client of this provider

    The very first conversation I had with the owner was at a very stressful time for me trying to find care for my mom. The owner was very warm, caring, and super helpful. My mom has been able to do things that she wouldn't be able to do otherwise, such as bathe and other daily functions. There was only so much that I could do because I have a young baby, so I feel comfortable knowing that someone is there for my mom and that that she is being properly taken care of. I know that she has some help and her needs are taken care of. That sets my mind at ease.

    Sue R

    5

    February 15, 2018

    I am a current client of this provider

    BrightStar Care seems really organized. The caregiver is amazing. The coordinator was really great too. I broke my arm, so within a day they were able to get someone here and they had a plan set up so we could get full coverage. It was quick and amazing.

    Amy Z_2

    5

    January 24, 2018

    I am a current client of this provider

    I really like our caregivers. They are qualified and personable. They talk to my husband. He has a brain injury, and we have been able to get to know them. They share our life with us! They take care of my husband while I am busy taking care of my newborn baby.

    Larry S

    5

    December 29, 2017

    I am a current client of this provider

    I have an excellent caregiver. BrightStar Care is basically my life. They get me around, they do everything for me, and they make me laugh.

    William S

    4

    December 5, 2017

    I am a current client of this provider

    I've had several different people and BrightStar Care has been satisfactory. I'm able to call BrightStar Care and receive information of what I should do or get various contacts.

    James O

    5

    December 5, 2017

    I am a past client of this provider

    BrightStar Care was very easy to work with and accommodating. They were easy to get a hold of. BrightStar Care provided someone that I knew was there to help his wife take care of him and comfort her.

    Bertha Mae "Mae" B

    5

    November 16, 2017

    I am a past client of this provider

    BrightStar Care offers good service. The caregivers knew their job. The service helped by giving my mother a shower, and taking her to the bathroom.

    Julie _1

    5

    September 22, 2017

    I am a current client of this provider

    BrightStar Care is very easy to work with. BrightStar Care has made my life easier by helping with the care.

    Luke G

    5

    September 13, 2017

    I am a current client of this provider

    BrightStar Care has some of the most professional nurses to care for my son. BrightStar Care has impacted my life by providing the highest professional nurses. I am able to work and have peace of mind regarding my son.

    What you can do with Caring

    • Search the Caring database

      Quickly search the largest online senior living and senior care directory

    • Read reviews and expert guidance

      Read our authentic consumer reviews and content by experts

    • Speak to a Family Advisor for free

      Guided, expert advice to find the best community or agency for you

    • Take a tour to decide yourself

      We’ll help you book tours or get in touch with local agencies

    About BrightStar Care Orland Park / Will County in Orland Park, Illinois

    BrightStar Care Orland Park / Will County is a Senior Care provider in Orland Park, Illinois that offers residents Home Care services. Contact BrightStar Care Orland Park / Will County for more details on services and rates.

    Map of BrightStar Care Orland Park / Will County

    Help seniors by writing a review


    If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

    Request Pricing Information

    Who are you looking for?

    Full Name

    Phone

    Email

    By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    mother and daughter online shopping

    Compare costs, photos & reviews of senior living and care options near you.

     

    Questions?

    Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

    (800) 558-0653

    Didn't find what you were looking for?

    Caring's Family Advisors can help answer your questions, schedule tours, and more.

    Call us at (855) 948-3865

    Senior Care Services near Cook County, IL

    • Will County
    • DuPage County
    • Lake County
    • Kendall County
    • Kankakee County
    • Grundy County

    Helpful Articles

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Our Services

    • Senior Living Directory

    • Senior Care Directory

    • Caregiving Resources

    • Sitemap

    • Terms of Use

    • Privacy Policy


    © 2024 Caring, LLC. All rights reserved.