I'm a quadriplegic. Other caregivers don't have the ability to actually Hoyer lift me in and out of bed on her own.
I wish their communication were better. They tend not to call back when she won't be there. The caregiver is wonderful though.
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(813) 534-4636
Reviews of Right at Home Plant City
Home Care Reviews for Right at Home Plant City
August 03, 2022
I am a current client of this provider
July 19, 2022
I am a current client of this provider
Right at Home has made my experience positive by being courteous, understanding, and flexible.
I like Right at Home because they have qualified caregivers.
Provider Response
Miss Audrey thank you for the positive review. We strive to make sure that all our clients get the best service.
July 06, 2022
I am a current client of this provider
They treat my mother like family.
I love my new nurse.
Provider Response
Ielen, Thanks for the positive review. It is our pleasure to care for your mother.
June 15, 2022
I am a current client of this provider
They are so good to me the girl that is a CNA she cleans my house and she even brought me flowers the other day.
I really like that they are so on time and everything the young that takes care of me I love her to death.
Provider Response
Thank you for being such a great client Barbara. Your caregiver loves you just as much!
May 19, 2022
I am a current client of this provider
Right at Home has made my experience positive by assigning a positive caregiver.
I like Right at Home because they have good caregivers.
Provider Response
Miss Arleathia, Thanks very much for your review. We appreciate your kind remarks and strive to make sure that our caregivers give you the best care possible.
April 06, 2022
I am a current client of this provider
By being honest and being here when I need it.
They did a good job when they are here in my home.
Provider Response
Thank you for your review. It is our pleasure to provide you with the services you need.
April 06, 2022
I am a current client of this provider
They found me someone to help out in my home.
I like that they are friendly, and they try to work with you.
March 03, 2022
I am a current client of this provider
I would like more hours of help.
I like that the caregivers are nice.
Provider Response
Lillie, Thanks for your review. We appreciate your review. We stive to send the best team members to assist you. Just a note your hours of care is determined by you and your case manager. Thanks again!
March 03, 2022
I am a current client of this provider
I am not able to take care of myself so they take care of me and my home.
They are very caring.
Provider Response
We are happy to have you as a client and to ensure you care cared for the best that is possible. Thank you!
February 16, 2022
I am a current client of this provider
The caregiver that we have is good.
I am very happy with the nurse that comes in Tuesdays and Thursdays.
Provider Response
Thank you for your review. We stive to make sure that you are satisfied with the care our employees provide for you.
February 03, 2022
I am a current client of this provider
They've made the experience positive by giving me the time I need to go to work.
I'd recommend Right at Home more if they had more backup caregivers available, as well as letting people know earlier if someone isn't going to make it.
Provider Response
Thank you for the response. We are happy to see that you are satisfied with the services we provide.
January 14, 2022
I am a current client of this provider
Everything is good except for the staff consistency. We have different caregivers all the time.
They need to hire more staff and keep the staff they have.
Provider Response
Hi Kerry, Thank you for taking the time to leave a review. As you know, staffing has been increasing difficult due to the COVID-19 pandemic, especially as a healthcare provider. Although we can not control the effects COVID-19 is having on staffing, we try our best to communicate with and accommodate our clients as best as possible. If we failed to meet your expectations in any way, we apologize and hope you would consider using our services in the future. Again, thank you for taking the time and leaving a review. We value your input!
January 06, 2022
I am a current client of this provider
The manager Matt is wonderful and he will do anything to help me.
They are personal and they care.
Provider Response
Thank you for the review. I strive to make sure that all our clients are care for optimally.
December 03, 2021
I am a past client of this provider
The experience was positive because of the quality of care, I did not have to worry about my mother.
The agency managed all my needs, kept me informed if someone would not come, and always provided a substitute.
November 03, 2021
I am a current client of this provider
The conversation is good and always helpful to help me walk
I like the people that are sent out here.
November 03, 2021
I am a current client of this provider
The caregivers do light housekeeping, which is very helpful for me since it keeps me off my feet.
They let me know if a caregiver can't come.
October 20, 2021
I am a current client of this provider
They have great caregivers available.
They are really easy to work with.
September 07, 2021
I am a past client of this provider
She would fix meals, change his diaper, and help with his bathing.
Our caregiver was great. She did everything that needed to be done.
Provider Response
Thanks you for your review. It was our pleasure caring for your family member.
August 23, 2021
I am a current client of this provider
They do light housekeeping for me.
I would like the person to work for me to work from 11-2 instead of 1-4.
August 05, 2021
I am a current client of this provider
I need someone because I have become so weak.
I like the administration and the staff. They seem to understand my needs.
July 09, 2021
I am a current client of this provider
The services have helped improve the quality of my mother-in-law's life.
I would recommend this brand because they provided a quality caregiver.
June 23, 2021
I am a current client of this provider
She enjoys the company. They have someone to talk to.
They communicate. They let us know when our caregiver can come.
June 15, 2021
I am a current client of this provider
She bathes her every day and cleans her.
They found us great caregivers and it is only one person.
May 17, 2021
I am a current client of this provider
I do not know how they can be better. I like that they send people that can do the things that I can not do.
The caregivers do not have a list of what they should do.
May 11, 2021
I am a current client of this provider
They do make and prepare my bed.
I like that they are punctual and you can count on them.
April 08, 2021
I am a current client of this provider
They set us up with really nice people and have been really nice to us.
So far they have done what they said they were going to do.
March 10, 2021
I am a current client of this provider
It is very helpful. The agency has been helpful by sending people that can help us and our situation. They take care of my husband and help me in the house.
Everybody who has came has been super nice, cooperative, and helpful. They are willing to help us anyway they can.
February 20, 2021
I am a current client of this provider
They are preparing meals and are cleaning.
They have been very good to us. Whatever we need, they make sure it happens.
February 04, 2021
I am a past client of this provider
They were never on time and they didn't care.
They couldn't find any coverage when the caregivers didn't show up.
Provider Response
Hi Ellen, we're sorry you felt that way. During the 3 + years we provided service to you, we always went above and beyond the care that was required. Unfortunately, we had to cut off certain activities due to our employees being used to complete services outside of your care plan and insurance company’s regulations. Despite the many caregivers you had over the years, we always provided you with a new aide every time you found issue with one of them, of which you found many. We also worked with your case manager over the years to ensure your needs were being met and your care plan was up to date. We hope you find peace with your new agency (or agencies), and that they are able to satisfy your many requests. Sincerely, Right at Home Plant City
December 08, 2020
I am a current client of this provider
You have to understand that I am completely blind. For me to exist I have to have some help.
They connect with you and help you. They treat you like a person that is respected.
October 13, 2020
I am a current client of this provider
It gives my wife and me the freedom to get out of the house.
I like the caregivers we have.
March 09, 2020
I am a past client of this provider
I would recommend them since they are good.
February 11, 2020
I am a past client of this provider
When the person was here, they communicated what they could do and how long they had to do it. They were clear cut about how to accomplish what needed to be done.
It was really just the scheduling and the communication issues in their office.
January 16, 2020
I am a current client of this provider
They caregiver they sent does a good job.
December 18, 2019
I am a current client of this provider
I can go to the beach now and not have to worry about my mom.
Our caregiver is great. I haven't had a problem with her at all.
November 21, 2019
I am a current client of this provider
They help the most with his personal care.
They are always on time, and they care for their patient's needs.
November 12, 2019
I am a current client of this provider
He knows when they are coming, and he likes it.
I would recommend this wonderful care because he is very pleased.
October 25, 2019
I am a current client of this provider
They take me to the doctor.
I would tell them it is good, and they treat me nicely.
October 10, 2019
I am a current client of this provider
They help me and prepare meals for me.
So far, they have been honest, clean, and pleasant. I am very happy with them.
September 25, 2019
I am a current client of this provider
They mostly help with doctor's appointments, transportation, shopping, and making sure I get my bills paid.
They are good at sending out good, quality people who have the qualifications.
September 12, 2019
I am a current client of this provider
They clean up and make the house nice.
I like that they are very nice.
August 21, 2019
I am a current client of this provider
Everything is positive for me because the aide does what needs to be done. I can trust her, which is the main thing for me.
They are responsive to my needs. Whenever there is anything wrong, they correct it right away.
August 21, 2019
I am a current client of this provider
They take care of my dad.
They do their job and put their patients first.
May 23, 2019
I am a current client of this provider
For some of the caregivers, they stay on their phone and don't come when they're supposed to.
I'd like the scheduling to be improved. It should be more consistent.
December 11, 2018
I am a current client of this provider
She gets me up, bathes me, and makes coffee.
I have received excellent service.
October 31, 2018
I am a current client of this provider
They are here to care for my mom for 20 hours which has taken stress off of me and lets me get work done. It has helped me so much, I am a different person now.
They are on time, caring, and go above and beyond.
September 19, 2018
I am a current client of this provider
It has a major impact because when they don't have consistent scheduling, it affects my schedule at work.
They should be more consistent with their scheduling. We were promised one caregiver and one week later, they took her away and now she only comes two or three times a week.
September 19, 2018
I am a current client of this provider
They are just good.
They are just okay for now.
September 19, 2018
I am a current client of this provider
The person that has been coming twice a week for bathing has established a rapport with my mom. My mom looks forward to her coming and visiting with her. I appreciate the time that person takes to make my mom feel special.
They are very easy to work with. The quality of the staff is excellent.
August 29, 2018
I am a past client of this provider
It allowed me to have some time where I didn't have to worry about her. They bathed her, which was very helpful to me. It was nice to have a couple hours to myself. It took so much pressure off of me.
Everybody was just so helpful. We had several people, and they were all like that.
July 26, 2018
I am a current client of this provider
It makes it easier, because I'm a COPD patient and can't do a whole lot in my house. She's been helpful with all the cleaning and cooking that I need done.
They are here, they are courteous, and take care of everything I need taken care of.
June 19, 2018
I am a current client of this provider
They are coming out here helping me with things that I cannot do for myself.
The lady that comes always tries to help me with anything.
June 19, 2018
I am a past client of this provider
The caregivers were very good and attentive, I would recommend them greatly. But the office staff has not made life easier. They are good people but they are not efficient.
They are a good company, and the caregivers are good, but the office is not that efficient and they make a lot of mistakes. It is an awkward situation.
June 10, 2018
I am a current client of this provider
We have had Right at Home for a couple of weeks now. They were able to find us a caregiver immediately, and everything is fine. The caregiver we have is excellent and doing great. She's perfect for the job and does everything to help us around the house. It is being paid for by Medicaid.
May 21, 2018
I am a current client of this provider
I've been having trouble hearing lately, so the caregiver washed my ears out. It seemed to help a lot.
The caregiver has been so good to me. I like her a lot.
April 19, 2018
I am a current client of this provider
My husband likes the caregivers that they send. I know that he is safe and they pay attention to him and care for him.
April 19, 2018
I am a current client of this provider
They come in and do whatever it is that I need done, and they converse with me. They are nice people. They keep the house cleaned up and help me with my medications.
March 14, 2018
I am a current client of this provider
I like the services because they always meet my needs. They have made my life easier because I get bath and they help me clean my house clean every day. They also help me get around.
October 18, 2017
I am a current client of this provider
Right at Home has good services. My caregiver helps me with all my hygiene and cooks for me, as well.
March 20, 2013
I am a current client of this provider
Phones are always answered and my problems are taken care of quickly. My caregivers are willing to do as I asked.
February 21, 2013
I am a current client of this provider
Our thanks to Regina for the excellent care she has given me for over a year.
The office staff does a fine job. Thanks!
May 28, 2011
I am a past client of this provider
Great Service. It has really helped my Dad and our family
Judy - Plant City
About Right at Home Plant City
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
Right At Home of Plant City earns the Joint Commission's Seal
The Joint Commission is an independent, not-for-profit organization, and is the nation's oldest and largest standards-setting and accrediting body in health care.
On January 2010, Right At Home of Plant City earned the Joint Commission's Gold Seal. The accreditation recognition demonstrates our compliance with the Joint Commission's national standards for health care quality and safety. This recognition from the Joint Commission is also a great indicator of our commitment. We have the staff, systems and processes in place to provide quality and safety to the patients and clients we serve.
Because you would not trust just anyone with your loved one, this accreditation says it all. We hope to earn your trust and work with you toward improving the independence, security and joyfulness of your loved one.
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