Visiting Angels of the Palm Beaches

Offers Home Care

77 Reviews
Call (800) 973-1841
Visiting Angels of the Palm Beaches (800) 973-1841
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Reviews of Visiting Angels of the Palm Beaches

77 Reviews Write a review

Home Care Reviews for Visiting Angels of the Palm Beaches

October 23, 2020

By Stephanie H_5

I am a past client of this provider

She showed up on time and was accommodating. They respond and seem very kind and caring.

October 19, 2020

By Eleanor &

I am a current client of this provider

They are reliable to show up on time. I like that I can rely on them to find a fill-in and they do care about the clients. They have the customer's interests at heart.

September 21, 2020

By Jackie P_3

I am a current client of this provider

They are there every day taking care of my mother-in-law. I am in Virginia so it is good to know. They have been very cooperative and they assist us. They screen their aides.

September 21, 2020

By John G_34

I am a current client of this provider

They have helped the most in doing everything that we have asked and providing companionship. I think it would be good to meet with the nurse before you get a new one.

September 15, 2020

By Reviewer082620

I am a current client of this provider

My mother is using Visiting Angels of the Palm Beaches. It's been a little rough. It took quite a while for them to finally have somebody come in to see her. It didn't work out with the first person. The second one was wonderful, we loved her, but she had a family issue come up, and then the third person failed to show up. We have a fourth one that started last week. This will only be her second visit. They have failed to call and let me know that somebody wasn't showing up in the past, but lately it's been better. Hopefully, it will stay that way. I tried to explain to them that if they're not gonna show up, they need to let me know. My mother is 87 years old, and it makes her a little unsettled and worried. However, they're very nice people and I think they're working at getting it straightened out. Hopefully this will stay in place this time. They have been better about contacting me the last week. The biggest issue was they didn't keep in contact and they had issues with keeping people informed. They only come one day a week for a few hours and try to help my mom organize because she has dementia. She puts her medications in her desk. We can't go in there, but the caregivers can. They check the food in her refrigerator. They've just been really helpful in keeping her clothes organized, just general awareness of putting things away, and putting things where they need to be like her medications. I've sent a list of things that we'd like them to do and they are very cooperative about that, but that was with the caregiver that we just loved.

September 04, 2020

By Fred & Joan C

I am a current client of this provider

They are flexible with us. They send good people that are well trained.

August 25, 2020

By Dorothy L

I am a current client of this provider

They are there when I need them. They seem to be efficient and know what they are doing.

August 21, 2020

By Henri K

I am a current client of this provider

I would be lost without them. She drives me and takes me shopping. I have a couple of caregivers that take care of me and they take care of me like my mother.

July 22, 2020

By Heidi Z_1

I am a current client of this provider

It helps me because I don't have to worry. I can walk to my job and not have to worry about what is happening. They are dependable and I like the nurse that they have.

July 22, 2020

By Kenneth C

I am a current client of this provider

They do about as good as they can. They help me dress and shower. They need to improve the communication from the offices.

June 22, 2020

By Kurt B_2

I am a current client of this provider

They dress properly and the job is well done. I like that they fully understand the job and every end of it. They show up on time.

June 22, 2020

By Laura W_7

I am a current client of this provider

It has been great. They make sure that he is going out and walking each day and make sure that he is taking his medicine and that his living conditions are clean. They have communicated very well any time there has been a change.

June 15, 2020

By Joy R_4

I am a current client of this provider

They are dealing with my mom that has dementia, so there is somebody there to make sure she's taking her medicine and there's someone there to walk with and to guide her when she takes a shower. It helps me feel secure that there is someone there. I like that the angels that come are usually very caring.

June 08, 2020

By Norma L

I am a past client of this provider

They would help him at night when he would get up. We really liked the caregiver that came to help my husband.

May 19, 2020

By Dr. E_1

I am a current client of this provider

I like that they have a good caregiver for my husband. I like that they have good people who are always there.

April 24, 2020

By Marissa_1

I am a current client of this provider

They screen the employees so they have proper rules in place before they send them to me. I liked their quality of care and their kindness.

April 14, 2020

By Theodora D

I am a current client of this provider

It's been amazing. They have relieved me and made my mother's life immensely better. I like their personal attention and thoroughness.

April 06, 2020

By Joseph C_4

I am a current client of this provider

It gives me less worry having them here. We have an excellent aide and the communication is great.

March 17, 2020

By Margie A_3

I am a current client of this provider

It gives me peace of mind to know someone is taking care of my mother. I have liked the individuals, but we haven't had many of them. From what we have seen they're good.

February 26, 2020

By Gail S

I am a current client of this provider

They provide services that I can't do for myself. I've liked the caregiver that I have with me because they are professional and kind.

February 25, 2020

By William L_10

I am a current client of this provider

It takes a lot of life's burdens away is all. I like that they are taking the work off my shoulders as far as dealing with the insurance goes.

January 27, 2020

By Stefanie

I am a current client of this provider

It gives my mom a break from 24-hour care, and it allows them to relax more. My loved one is immobile, so the caregiver makes sure that he doesn't get up, she entertains him and helps him if he needs anything. They give excellent service, and my dad is extremely happy with the service. They are on time and very professional.

January 21, 2020

By Pamela S

I am a past client of this provider

My loved one needed help staying clean with baths. They would also help her get up to go to the bathroom. They helped her husband have a sense of security that someone was caring for his wife. I liked the caregivers. They were very good at what they did.

January 21, 2020

By Anonymous_1914

I am a past client of this provider

When they showed up, they did what they were supposed to, and that was a good thing. I wanted them to show up when they were supposed to. Initially, they sent an employee of their company, but that didn't seem to be the case. I would like them to improve the quality of the provider.

January 18, 2020

By Betty B_1

I am a past client of this provider

They were pleasant to be around. They were with me all the time. They were very caring and knew what they were doing.

January 08, 2020

By Mrs. K_2

I am a current client of this provider

It makes my loved one more comfortable daily. They are very cooperative, and they treat the patients very well.

December 19, 2019

By Erika W

I am a current client of this provider

They help the family members balance their life and their loved ones. I like the fact that they have a general concern for the clients.

December 05, 2019

By Andrea S_8

I am a current client of this provider

We switched to a different caregiver a few weeks ago. She really connects with our new one better. She takes my mom to the doctor's and asks the doctor questions. My mom is really happy with them. I feel better about having someone there to help in that way. We haven't been with them for very long. The first person we had didn't have a schedule that lined up with hers.

November 22, 2019

By Susan K_14

I am a current client of this provider

They help me with my food. They prepare it for me and help me with everything else that I need. I like my caregiver because she takes good care of me.

October 31, 2019

By Teri M_1

I am a current client of this provider

It has been a positive experience because they have been pleasant, professional, and have communicated well. I like that they have good communication skills.

October 30, 2019

By Mark T_4

I am a current client of this provider

They help the most with the level of attention they give. They need to have more consistency with the quality of care. Two nurses are amazing, and two are lazy.

October 29, 2019

By Donna M_15

I am a current client of this provider

They have helped me so much. I am leaving to go to Wisconsin because my children want me there, and they are packing for me and help with that. They are very good. They are very pleasant, helpful, and I have no problems with them at all.

September 23, 2019

By Dave O

I am a past client of this provider

Without them, I would of been a mess. I liked that they had good services and good quality people, but the only thing I didn't like is how low they pay the caregivers.

August 26, 2019

By Bettie Mae K

I am a current client of this provider

My disability is very limited, so I don't need a lot of help, but the light housework and the cooking is very helpful. The hours are an important issue. You can select the hours you prefer. If you have insurance, it will be covered.

August 08, 2019

By Anonymous_2278

I am a current client of this provider

Sometimes it is hard to move my mother around. It would be nice to have them trained in lifting more. They are very dependable. Whenever I need a nurse, they seem to always come through.

August 06, 2019

By Jean M_11

I am a current client of this provider

They are friendly, and they are easy to talk to. Most of them just talk to me, and that's the biggest thing they do. I am very happy with them. The two ladies I have are generous and loving. I couldn't ask for anything more.

July 15, 2019

By Harriet L_2

I am a current client of this provider

They found me someone who was exactly what I wanted to take care of my mom. They are very easy to talk to. If I have a problem, they are very quick to fix it.

June 27, 2019

By Tmikus

I am a past client of this provider

Michelle was kind, thoughtful and not intrusive.

June 26, 2019

By Alan S

I am a past client of this provider

They offer companionship. They are professional and helpful.

June 18, 2019

By Anonymous_1965

I am a current client of this provider

It makes my life easier knowing my mom is safe. They are very nice and easy to work with.

June 13, 2019

By Toni L

I am a past client of this provider

I wanted to write a personal thank you note to your Agency, Visiting Angels, for the unbelievable hands on management of my precious friend. From the “MOMENT” I called you to “help!”, you came to the house to assess the needs. You were flexible with time schedules. The In-House office staff handling the case, money matters, sending out the various aides were incredibly prompt to reply, answer questions, or just to supervise that every aspect of her needs were covered. Your precious aides who came out to the house were gentle, kind, watchful, dependable to show up when they were expected, and gracious with all the difficult aspects of caring for a patient with end stage cancer. If you ever need a recommendation, please give my name and number out, as I can vouch for Visiting Angels. I was in the middle of the storm and you all threw me the rope!

June 06, 2019

By Bernice H_1

I am a current client of this provider

I can do a lot of things by myself, but they have helped temporarily. The girls are wonderful. They are wonderful and they check back to my daughter with updates. The caregivers that come are fantastic.

April 03, 2019

By Maria C_6

I am a past client of this provider

The services provide companionship. The caregivers that come to the home could be more productive. They don't like to do housecleaning. They just sit around.

April 03, 2019

By Nancy _4

I am a current client of this provider

They need to offer to help and do what they said they would do. The advertisement is for meal preparation and light housework. My mother doesn't complain, but they don't do any housework and aren't really doing the meal prep. My mom is not one to ask for help, and they would leave early.

March 19, 2019

By Lewis S

I am a current client of this provider

They have been helpful up until now. It gives me some time to do things besides helping my loved one. They should be more communicative.

February 20, 2019

By Bill B_10

I am a current client of this provider

It's hard to take care of her dementia, but I can't think of anything specific. They have been very good and have tried to keep us with the same nurses over the period of time that we've been using them. They're very responsive.

February 19, 2019

By Maxine T

I am a current client of this provider

They help by providing the caregiver for me. The caregiver is very pleasant, she is a good driver, and will do anything I ask her to do.

February 08, 2019

By Mary W_17

I am a current client of this provider

It is wonderful. I thought it would interrupt our family life, but it does not, and I love it. I like that they are prompt when we need something. They send caregivers that really care and are good. They take really good care of my husband. They are responsive to anything we need. I couldn't be happier.

December 03, 2018

By Gary G_3

I am a current client of this provider

Without the services, we would have to put her in long-term care, so it makes a big difference. They are very reliable and they are a good help.

November 08, 2018

By John S_36

I am a past client of this provider

She took my wife to the movies since I'm not much of a movie-goer myself. They are very polite, punctual, and did a great job.

November 05, 2018

By William B

I am a current client of this provider

They made it possible for me to get my wife through her resistance to her shower every morning. Some did that a little bit better than others and some were magical and were really fantastic but they went elsewhere. It's the only one I know and they've done a magical job in getting my wife through showers in the morning. They help her get dressed and get breakfast. They are overcoming the resistance that she's put up. We have some caretakers that are better than others.

October 10, 2018

By Joan C_8

I am a current client of this provider

She does all the cooking and she helps me. This is the second lady that I have had. My first lady was adequate and the second is more than adequate.

October 09, 2018

By Patricia K_2

I am a current client of this provider

He just needed help going to the bathroom and other things, but he wasn't bedridden. They are very caring and they want to help you all that they can. I was very satisfied with them.

September 06, 2018

By Joann S_4

I am a current client of this provider

She helps me shower, does the dishes, and sometimes she'll wash the floor when I haven't even asked her to. I would tell a friend that they are very caring.

September 06, 2018

By Roberta R_1

I am a current client of this provider

They help me by being here every day. I think they are on the ball. They answer my questions over the phone and they return my calls.

August 17, 2018

By Don P_5

I am a current client of this provider

She is wonderful. I have been very satisfied with the performance of the caregiver in Florida.

August 07, 2018

By Evelyn K

I am a current client of this provider

The person I am dealing with he tries to make life very nice. He is pleasant and does his work. They are very accommodating. They do their work. They are pleasant and nice.

May 22, 2018

By David A

I am a current client of this provider

They are always having someone to come for filling in. There's always someone to give care to my mom when I can't. It seems like whenever I need to make a change for scheduling, there's always someone there no matter the time of day. I can't say enough about Alexis and the team there.

May 11, 2018

By Anonymous

I am a current client of this provider

My loved one has an illness and it's providing them stimulation to have people to listen to them more than I have time for. I've only had some caregivers come out. One is better than the other ones, but they're all very kind. I think it's their kindness and calmness.

April 25, 2018

By Ceasar B

I am a current client of this provider

They've been on time and they leave at the time they are supposed to leave. I have no reason to question their hours. It's made life much easier. I'm not afraid to be alone and I'm well taken care of during the day.

April 17, 2018

By Anonymous

I am a current client of this provider

The provider could keep more in touch with the client. It is very important because they do their job well. The caregivers help with showering, and that helps a lot.

March 14, 2018

By Cathy G_4

I am a past client of this provider

They provided a great caregiver for my mom, and I liked the follow up that the agency did. They provided care for my mom so I didn't have to do it.

March 05, 2018

By Kathryn J

I am a current client of this provider

The caregivers are very reliable. They have taken the pressure off of me to be there.

January 11, 2018

By Paul S

I am a current client of this provider

Visiting Angels is very responsive. The people they've sent have been pretty good. Visiting Angels has made my life easier by sending me people that are good for my wife. They have taken a lot of stress off my back.

December 07, 2017

By Ann M

I am a current client of this provider

I would recommend Visiting Angels because the caregiver is very professional. Visiting Angels just gives me peace of mind that my mom's needs are being taken care of.

October 23, 2017

By Sheila_2

I am a current client of this provider

Visiting Angels is professional, kind, and makes it easy to get the services started. It is comforting to know that someone is here with my mother.

October 10, 2017

By Daniel K

I am a current client of this provider

Visiting Angels has very reliable and excellent caregivers that they provide my mother with. Visiting Angels makes my life easier by providing my mother with a caregiver who cares for her needs. I live in New York and she lives far away from me. It makes it so I don't have to travel there as often to care for her.

September 25, 2017

By Ellen L_1

I am a current client of this provider

The owner of the franchise is very invested in the care of my mother. I can sleep at night knowing my mother is being well taken care of.

September 07, 2017

By Brunhilde C

I am a current client of this provider

I am very satified with Visiting Angels. I love them. Visiting Angels has allowed me to get out and continue my errands. It's fantastic.
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About Visiting Angels of the Palm Beaches

Very high quality employee based agency with emphasis on customer service and caregiver education. Owned by two respected attorneys with decades of elder care background experience. Quality assurance overseen by RN, BSN Executive Director. Special expertise with Alzheimer's disease and related dementias through two in-house Florida Certified Dementia Trainers. Agency works also in cooperation with Jewish Family Services to help Holocaust survivors.

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Services and Amenities of Visiting Angels of the Palm Beaches

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Parkinson's Training, Holocaust Survivor Training

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Ach

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Visiting Angels of the Palm Beaches

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