Visiting Angels of Orange & Osceola Counties Orlando, FL

Megan _2

They helped schedule a ride-share for him, and they find substitutes. This has been a good transition before he goes into assisted living. I like that they have been very flexible with helping us in addition to his visits.

Darrell Gotthard

When I needed in home care for my elderly parents I contacted Visiting Angels (on a Sunday afternoon). They had someone there the next morning. The caregivers have been excellent and now seem like part of the family. The office staff is very friendly and the company delivers what they promise. They have been the only bright spot in what has been a really tough time. I would highly recommend them.

Evelyn M_9

She only comes once a week. She helps with shopping. They handle my needs well.

Jamie S_2

They've kept her at home. The caregiver that we have is great.

Luci S

My dad is very active and requires a lot of activity. We have jobs and we cannot help him. The person they have assigned is very consistent. We have not had any issues of her showing up on time. She makes an effort to get along with him.

Katie S_5

They helped drive him, but it caused other issues. There was a lack of communication. They would come late. The office would tell us that the caregiver that was going to come called out. It seemed very unorganized.

Anonymous_5015

The caregiver that is working with my father is a great match, she provides the service he needs. I like that they made the whole process very easy, and their communication is great. We love our caregiver.

Debbie L_9

It was only two days a week. I wish that there were more services provided. They were very accommodating when I called with changes. The girl was sweet.

Anonymous_4900

They made my life so much easier because I did not have to do all those things they did for her. I like that they are professional.

Dot _2

I like that it gives me a break. I like that most of the time I can get the caregiver I request and that my mother likes.

Rich M_2

My wife was immobile at the time and she helped transfer her and she cleaned for us. When I initially called I got a real person and not a recording. The owner was very informative and welcoming.

lheide

I recommend calling Visiting Angels even if you aren’t “positive” what sort of help you may need. We weren’t sure and it was very helpful to have the owner come to my mom’s home to explain services etc. But what actually was most helpful was just doing it . Just scheduling some help and actually having the helpers come to the home. They have helped us to understand what we can benefit from and the workers have been super super patient and knowledgeable and kind ! They restore peace in the house as my father has needed more hands on help. They have stepped in and helped with prepping his meals and letting my mom rest. The whole staff has been unbelievable regarding our schedule , as we didn’t know when Dad would come home from hospital. Do yourself and your family a kindness and try this company.

David C_1

I was in rehab, and they won't let you go until the caregivers show up to get you. It was terrible. My blood pressure would shoot up because I was upset when they didn't come. It was at the point where it was scary. Most of the people don't speak English and they didn't show up.

Anonymous_4830

They need to match a better caregiver with us, they are not bad but we have to help them with things when we should not have to. They need to match the caregiver and the patients better.

Jason C_1

They help my father to stay comfortable. I think they have good service. They take care of my father and he appreciates the company they give him!

Katrina L

The agency helped us by providing what I needed and they did what we could not do anymore. I would like them to improve the quality of their caregivers.

Jennifer S_19

They help my dad with all of his personal needs so I don't have to do it anymore. They are reliable, professional and they hire a great staff.

Nandini

They need to better train the caregivers so they know how to do things when they get here so that we the clients don't have to train the caregiver. Then keep that caregiver with the client. It's good to have someone if you are in need if it is and they are experienced. The caregivers were not going to be consistent and it made hard for my mom to feel comfortable with them.

Marilyn_1

I think it depends on who is at the house, the service varies on which caregiver we get. We occasionally get caregivers that are not suitable. My mom is diabetic and they don't have the diabetic knowledge that is necessary. They need to improve their communication.

Debbie _7

They provided caregivers who came. They were attentive to the needs of my aunt.

Pat W_11

Roy has parkinsons and his mind is not what it used to be. The ladies that come provide me an opportunity to go shopping. I like that the caregivers are very efficient and kind. I like the quality of care they provide.

Paul _5

They have done the exact job that I hoped that they would do. I like that they have been responsive and they contact us promptly.

Geneva H

They took her doctor's appointments. My mother never said anything bad about the caregivers that she had. My mother really liked the people that came to her house. They had some really good caregivers and she really appreciated their help. They were just kind people.

Wyomna S

The services help us to get out of the house more. I like that they show respect and they seem like they want to help my mom. It is not an inconvenience, it is what they are there to do.

Robert M_47

They would help him out of bed and change his pants. He didn't care necessarily about it, but they were a help for me. They are just a big help.

Timothy K_2

When I'm not here I feel good that someone is there to help with chores. They always provide a person for us when the other caregiver is at another job.

Donna S_23

I have used them twice. They were able to come when I needed them and she was fine when I got home. I was happy with the service they provided for the client.

Sandy_2

I did not have to worry while at work. They have provided a good service. The caregiver was really good.

Emily _2

They have been very supportive. They take care of my husband at night. I need help 24 hours a day. I have been able to get someone to help me since I need someone every day. They have been able to get someone right away.

Rebecca J

They are helpful to me but the agency could be better at doing the transfers to and from the wheelchair. So many of the caregivers that we've had don't really understand what we are telling them. It could be a language or cultural difference.

Henry A_5

They pick up the slack by taking the trash out and changing the bed. I like that they are perfect for what we are looking for. Their personalities, experience, and backgrounds match us well.

Tom K_11

They are very helpful. They assisted her in the bathroom. Some of their people were better then others.

Lorraine W_4

They finally got someone in who stayed. The one who was consistent was very friendly and was able to play and engage with him. They always tried to supply someone for him.

Carman M

They kept him out of hospice for a while. They helped me with the nights that we had with him. They are nice and on time.

Tammy K_1

They feed and change her, but they don't really need to do much for us. I like the two ladies that come here. They are very nice and take good care of my mother.

Sandra lovely

Very punctual staff and caregivers. Nothing but great service from this team!

lulabel

So far so good. I am pleased with the caregivers sent thus far. The agency staff are professional and friendly..

Lana Woods

We are very grateful for the staff at Visiting Angel's and the services they provide. They were there to help us navigate the type of care needed for our loved one and knowing we could reach them afterhours through their emergency line gave us peace of mind. Thank you Visiting Angel's.

Buela

The office manager Laura is very pleasant and always willing to help when I need a caregiver. She has always been able to assist when my love one has been in need of care.

RicksDad

The office staff was very responsive when I called for help. The caregiver has been a blessing.

charmaine54

I have been with Visiting Angels for a number of years and they have been amazing. They are caring, compassionate and a delight to work with. I would recommend this company to anyone who is looking for the absolute best Home Health Care for there love ones. The response with the stall and caregivers are great.

Terri b

I have had the privilege to use Visiting Angels for a family friend and was very happy with how they handled the care. This was for my neighbor who was 88 at the time and daughter lived in Michigan her daughter called me and asked if there was anyone that could help her mom I called visiting angels on a Saturday afternoon received a call back with-in 10 minutes they then called the daughter worked out an agreement and started services by Sunday morning I could not have been happier and the daughter was beyond happy Thank you for making the last days of a elderly lady life meaningful God Bless you all

Bruce Griffiths

Visiting Angels have the most qualified and dedicated Care Givers I have ever had the good fortune to meet.

DB Dreggors

As the family care plan manager for a current client and his family I truly do not know where to begin as to the professionalism or importance of Visiting Angels in the day to day successes of our journey to provide quality of life to a living library. As our family members age there are clearly specific needs that present themselves; many of which require not only professional assistance but compassion and understanding as well. Visiting Angels balances their services by providing both. Our loved one requires 24 hour supervision and assistance and this agency provides individuals that assist us in assuring that the clients since of independence and dignity is maintained; while insuring he remains safe in his own home. In fact over the last year the visiting angel that works overnight shifts for us has become a welcome part of our extended family. The agency is available 24 hours a day and on numerous occasions family/friend caregivers have been unavailable and they have worked effectively and efficiently to find and send help on short notice to insure all is well for the client. Their caregivers/companions are prompt and personable. As with all things every case is different but I feel assured that with us being in a remote/rural area of central florida and this unique lifestyle blended with the strong personalities of individuals & client we have experienced more unusual situations than many families ever would; with that in mind I would love to be able to tell everyone how personally accomodating this agency is to the households they serve. You can communicate with schedulers and staff and coordinate together the characteristics that help the introduction of strangers into a home be a positive experience that results in positive outcomes for all. We have dogs and that is a consideration, we have wildlife and a unique location that is a consideration, GPS has its issues but no one has been lost for long or led astray as 24 communication is available not just advertised. As to the caregivers themselves they are each kind and professional and as we all know this is a "real people" assignment; not everyone is a perfect fit but you can be assured that they will work with you until everyone is comfortable. I appreciate all levels of this agency from the day we knew that we needed 24 hour care and it was clear that there was not enough of us to cover the task; to present with a set individual that we truly love and schedulers that know us well enough that I can be assured that when someone else is needed our needs are clear and she will do everything possible to meet them. They go above and beyond to acheive the best for all concerned! I thank God for them everyday!

Deanna721

The Orlando Visiting Angels has exceeded any and all of my expectations when it comes to “in home care” I highly recommend Jen and her Angels. I am convinced my recovery process was accelerated because of their help. They certainly eased my stress level so I could focus on my recovery. Thank you Visiting Angels!

KayG

I needed a care giver for a family member who was thousands of miles away from me, so wanted someone I could trust. Visiting Angels came thru for me. It was such a quick easy painless process. From the main office to the social worker to the care giver, they were all so very nice and easy to work with. It really gave me and my family peace of mind to know that our loved ones were in good hands. Would definately recommend!

Lake K

I’m not sure what I would have done without the Angels the past 3 weeks. My husband was put on hospice and needed total care. His caregivers were amazing! Kind, professional and supportive. What a great service. I highly recommend Visiting Angels

Vivian G.

I had home health aides from Visiting Angels work in my home with my Mom for more than 4 years. Most of the aides were knowledgeable. And when someone was not, it was just one phone call to the office and a new person (more compatible with our specific needs and abilities) was sent to fill in. Having the ability to back fill was essential for me because I worked outside the home while my Mom was home bound.

JenniferJ

Visiting Angels is wonderful. Owner Jen C. really cares about the level of service. Four of my friends have used this specific office to obtain help mainly for post-surgery care. They were all happy with the cost, professionalism and attentiveness of the caregivers.

Eli34

Can't say enough about my positive experience with Visiting Angels. Their attention to detail and the way the tend to personal needs in such a caring and professional way is what makes this an invaluable service.

BU

I have utilized Visiting Angels of Orlando for several years. At the start, when I called to inquire about their service, I was impressed by their associate Laura who answer the phone. In response to my questions she was professional, thoughtful and knowledgeable. The next day I was visited by the owner Jennifer to discuss and assess my needs. Jennifer who is a nurse showed a deep understanding of my needs and she and her staff provided home health aids who are skilled, compassionate, caring and helpful. In some cases, they are almost like a member of my family. I highly recommend Vising Angels of Orlando.

Susanne

We got Visiting Angels for my mom. They help fix her meals, assist with some showers, and get her dressed. They went out to the grocery store as a request per my approval. What amazed me was their ability to change caregivers when one wasn't available.

ruthjoe

I have used Visiting Angels for both of my parents. They had excellent customer service from start to finish. We loved all our caregivers. I highly recommend them and Jennefer the owner was very helpful with referring us to a hospice and other needs

collect15coins

Provided excellent help for my elderly father in the home prior to his going into the nursing home.