Home Instead - Jacksonville, FL

Offers Home Care

20 Reviews
Call (866) 936-1978
Home Instead - Jacksonville, FL (866) 936-1978

Reviews of Home Instead - Jacksonville, FL

20 Reviews Write a review

Home Care Reviews for Home Instead - Jacksonville, FL

March 27, 2019

By Ann Boehmke

I am a current client of this provider

Care is provided 6/7 days a week. The staff is friendly and professional. The do a wonderful job trying to find the caregiver for your needs. The caregivers dress in professional uniforms and are friendly. The office welcomes feedback negative or positive.

March 08, 2018

By Happy Caregiver

I am a current client of this provider

Home Instead provides 24-hour care to my parents. They generally arrive on time, except occasionally when a new caregiver starts and is unfamiliar with the area. When this happens, the employee always calls to let us know. Caregivers are generally extremely responsive to suggestions and eager to work with clients' changing needs. Additionally the administrative staff works hard to fill in gaps in the schedule and accommodate my parents' preferences.

February 24, 2018

By bonniepr

I am a current client of this provider

Very professional and caring office and caregiving team. Well trained.

December 02, 2017

By gs1

I am a current client of this provider

They are awesomel- large pool of caregivers and the shift is always filled when you request it. Will definitely use their services again if the need arises in the future!

October 23, 2017

By jmshinejr

I am a current client of this provider

I am one happy customer. Home Instead is there with my 90 year old Dad when I cannot be and I live 4 hours away.

October 17, 2017

By Well Cared For

I am a current client of this provider

I like the fact that I can call at anytime when I need to talk with someone at Home Instead. They are always available to answer any questions or concerns I might have.

June 01, 2017

By anonymous048842

I am a current client of this provider

My experience with Home Instead has been OK. The caregiver's attitude is fine. They establish a routine of things that need to be done. My husband showers and shaves and then they will cut his nails and take him for a walk. They also talk to him. He likes to discuss different topics.

February 10, 2015

By Caring100664950

I am a current client of this provider

Home Instead has been very good, dependable, and did everything that we needed. They were available when I needed them; that is why I chose them. The caregiver is very good and competent. I have a caregiver two days a week.

August 16, 2012

By caring8081

I am a past client of this provider

I had broken a leg, but now I'm back on my feet. I did use Home Instead. I was very pleased with their service. I had several girls from their agency. I really didn't require much care because I was pretty much independent and my son's in a nursing school so he helped me a little bit. Mostly, the home aides worked around my home helping me with household chores. If I would need to use some more help in the future, I would call them. I'm very much satisfied with their service.

October 21, 2011

By ToulW


As both a professional in the healthcare field, and a caregiver to my parents, I have found the services of Home Instead Senior care to be outstanding. I have referred many caregivers to them. They are customer service oriented, always trying to match the client with the right caregiver, courteous and responsive. One of the many attractive things about their services is their backup system. If one of their staff can't make it to a shift, they already have someone in line who can. An important service in this field!! Can't say enough good things about them!

July 27, 2011

By NanaBean

I am a current client of this provider

Home Instead has been a lifesaver for my Mom. Her caregiver is wonderfully attentive, always prompt, reliable, cheerful and very patient with her as the dementia progresses. The rates are very competitive and fair. Our whole family is very happy with Home Instead and would highly recommend this agency to anyone.

July 12, 2011

By UnlimitedShai


My mother and father in law recently joined the Home Instead Senior Care community and have had nothing but good things to say about it. Prior to this they have been maintaining the lifestyles the were used to, but were finding that some tasks and chores were proving too taxing to do on a regular basis, even when they needed to be. Further more, they worried about each other when one was out of the house and the other stayed at home. At first we all looked at some assisted living and retirement homes in the region, but my in-laws didn't want to leave their home at this stage and give up their mobility. So they decided to try the Home Instead Senior Care. Since then, when we have gone to visit them, their home is better taken care of, they are much happier, and all of us can relax since we know that someone is checking up on them and helping them prepare meals among other things without being intrusive.
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About Home Instead - Jacksonville, FL

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Jacksonville, FL

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Jacksonville, FL

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