VITAS Healthcare
5420 N.W. 33rd Ave, Fort Lauderdale, FL 33309
2.56
(16 reviews)
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Reviews of VITAS Healthcare in Fort Lauderdale, Florida
2.56
(16 reviews)
Robin
1
|
December 27, 2023
Vitas healthcare was a nightmare. I hope it was a result of lack of staffing on the week before Christmas, but I could list literally dozens of mistakes and problems. For example, 6 days went by and I never was sent supplies. I had to personally get gloves to give the nurses. Then after 2 days, a prescribed pain medication still never came. I had to drive 30 minutes to a pharmacy at 10 pm alone after not sleeping for 2 days to get the hospice prescribed medication for my mother in pain. Now at Broward Coral Springs Vitas unit, I arrived with my mother screaming and crying in pain. She couldn’t take her oral meds and the “called the doctor 5 times” and did not get a response. I could go on, but it’s too painful. Try another company if your loved one of suffering
Jay1111
1
|
June 7, 2022
The intake people that come out from Vitas ARE GREAT!! They are kind and caring and tell you everything to make you feel comfortable and get you to sign up. Well after that EVERYTHING CHANGES!!!! I should have seen the RED LIGHTS when the lead nurse for the case came to the house and explained 'I ONLY work Monday through Friday 6a-5p. You can call me in that window. Outside of that window call the 800#' Well she did not lie about that. True to her word. Only M-F and 6-5! When this nurse would do a visit she spent more time playing with my dog and taking pictures of the dog then caring for the patient! She would argue with me about care. There was a wound that she did not want a wound specialist to come in. I had to fight to get a wound specialist! One time the dressing needed changing. It was a day of the doctor visit and no nurse visit that day. When the doctor was here HE WOULD NOT CHANGE THE DRESSING!!! The nurse had to make a special trip (and Medicare Charge) to change the dressing!!!! Then there was the argument about a special medication for the wound. Vitas would not pay for it so they would not prescribe it EVEN THOUGH IT WAS WHAT WAS NEEDED!!!! I had to go out to the patients primary care to prescribe it for me and I went and paid cash. The wound started to go away!!! Let me share with you the evening that the patient passed away. It was a Saturday evening. He stopped breathing at 6pm when he stood up. We laid him back down and he started breathing again. I started calling the Vitas 800# as it was Saturday. I was put on hold for over 40 minutes. Hung up called back and same thing all over again! I kept calling Vitas to send someone out to go through this with me (AS WAS PROMISED WHEN THEY DID THE INTAKE). I kept getting disconnected or put on hold. While waiting on hold the patient took his last breath at 805pm!! I hung the phone up. At 820pm someone from Vitas called me and said they would come over. USE ANOTHER HOSPICE COMPANY!!!!!!!!!!!!!!!!!!!!! This was a horrible experience that I would not wish on anyone else.
Caregiver2011
1
|
December 31, 2021
Waiting over 6+ hours for assistance for my Mom
Lakebreeze337
2
|
June 8, 2021
They seemed very disorganized. One nurse changes prescriptions and a CPL hours later a different nurse or Dr. Changes it again. Also, no hospice nurse came to stay with my dying father. When in Crisis mode we were transferred to 4 different ppl and placed on hold each time. It was pathetic. I was very disappointed in how they reacted. The Chaplain was good though
REBI
1
|
November 20, 2020
My mother was in vitas hospice. Their care was horrendous. The medication that mother received at high doses made her agitated and increased her risk of stroke. EIther they are too cheap or too ignorant about choice of medications. DO NOT put your trust in VITAS Fort Lauderdale
brookeweed
4
|
July 3, 2020
My husband had surgery and could not get out of bed for 1 1/2 years. They accepted his case and provided an aide 5 days a week until towards the end it was 7 days a week. The various nurses were mostly good, My team was 179. The Chaplain and Physician Dr. Nara and Eugenie my Aide were very good to us. They listened to all my problems and were very sympathetic. At the end the Chaplain was with me. The Social worker Patricia went out of her way to be of help, even when I was short on money, got a Podiatrist for my husband and got me a small grant to pay for it. I could not provide the care they gave us nor there 24 hour on call emergency number. They came when I was at my wits end at 9:00pm on a Sunday nite. So they were like angels and guided me through this awful process. The Chaplain even found me an Inexpensive Funeral Service. I can't recommend them enough.
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About VITAS Healthcare in Fort Lauderdale, Florida
VITAS Healthcare®, the nation's leading hospice provider, delivers comprehensive care for patients facing life-limiting illness. Services include Intensive Comfort CareSM for acute symptom management; after-hours Telecare with immediate access to clinicians; specialized offerings for veterans and AL/LTC residents; educational in-services, grief/loss programs; outcome measurements and more. For more information, please visit us at VITAS.com or call 800.93.VITAS.
We participate, sponsor and are very involved in many community activities. We have a very large donation program, supplies and funds, to Hospices in Africa and Jamaica. We also have a center for donation of used eye glasses to the Lion's Eye Bank.
Services
- Pet and Music therapy
- Special veterans programs
- Massage therapy
- Manicure and pedicure therapy
- Story telling
- Memory bears
- photograph
- Hair dressing
- Special teen support group for parental loss
- Spousal support groups
- Parental loss for adults
- Young widows bereavement group
- Bereavement group for Haiti
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