VITAS Healthcare Fort Lauderdale, FL

Offers Hospice

7 Reviews
Call (800) 973-1841
VITAS Healthcare (800) 973-1841

Reviews of VITAS Healthcare

7 Reviews Write a review

Hospice Reviews for VITAS Healthcare

July 08, 2014

By Kinderk7

I am a past client of this provider

Our experience with Vitas Hospice care was aweful. As my mom was diagnosed with Pancreatic Cancer with her rapid decline at home, Vitas was not at all supportive emotionally for our family. As for what our mom needed, we communicated quite often regarding the constant changes that mom was experiencing. Our concerns were always played down. After evaluating her on several occasions, all they did was prescribe more and more medication. Eventually, she was drowning in her meds. They wouldn't IV her meds and we continuously relayed our concerns. When her breathing patterns changed, she was again reevaluated and finally was recommended that she have 24 hr care. Well, 5 hours later as she took her last breath, the nurse knocked at the door. We have had other Hospice experiences outside of Vitas within my family on Long Island and it was in no way like this. It's troubling and sad that our mom had to pass in distress and without the proper medical supervision. It's not the way it's supposed to be. I wish I could rate this with zero stars.
Provider Response

My name is Susan Acocella and I am the General Manager of VITAS Innovative Hospice Care of Broward. As the nation’s leading hospice provider since 1978, VITAS takes your comments very seriously. I would greatly appreciate the opportunity to speak with you, listen to your concerns, and look into your comments. Can you please let me know how to best reach you? Alternatively, please contact me at Susan.Acocella@vitas.com. VITAS is proud of its high patient and family satisfaction scores and our high-quality services, which have been the basis of our growth through referrals from physicians, health-care providers and the patients and families we serve. Please give me the opportunity to speak with you. I look forward to hearing from you soon. Susan.

September 24, 2012

By lavenderfred

Other

My beautiful mom spent her final days here. She was treated with extreme kindness and received superb care. I have the highest regard for the staff who showed patience and respect even during trying times. Very special people work here including the chaplin and the rabbi. My thanks to all, especially Inez.

October 18, 2008

By Leslie Uncapher

My loved one stayed here

We received both outpatient and inpatient care at Vitas. Our experience with both was, for the most part, a positive one. although at that time there should not have been any problems, there were a few, but any problems that did arise, were handled professionally. The nursing care was good, and Dr. Boulton was exceptional!
See all Hospice reviews (7) See fewer reviews

About VITAS Healthcare

VITAS Healthcare&reg, the nation's leading hospice provider, delivers comprehensive care for patients facing life-limiting illness. Services include Intensive Comfort CareSM for acute symptom management; after-hours Telecare with immediate access to clinicians; specialized offerings for veterans and AL/LTC residents; educational in-services, grief/loss programs; outcome measurements and more. For more information, please visit us at VITAS.com or call 800.93.VITAS.

We participate, sponsor and are very involved in many community activities. We have a very large donation program, supplies and funds, to Hospices in Africa and Jamaica. We also have a center for donation of used eye glasses to the Lion's Eye Bank.

Services

  • Pet and Music therapy
  • Special veterans programs
  • Massage therapy
  • Manicure and pedicure therapy
  • Story telling
  • Memory bears
  • photograph
  • Hair dressing
  • Special teen support group for parental loss
  • Spousal support groups
  • Parental loss for adults
  • Young widows bereavement group
  • Bereavement group for Haiti


Photos of VITAS Healthcare


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