VITAS Healthcare Fort Lauderdale, FL

Offers Hospice

15 Reviews
Call (800) 973-1841
VITAS Healthcare (800) 973-1841

Reviews of VITAS Healthcare

15 Reviews Write a review

Hospice Reviews for VITAS Healthcare

November 24, 2018

By Him2852

I am a current client of this provider

The reason we chose VITAS Healthcare Fort Lauderdale was because I needed a place where Medicare covers the cost and not many do. They're helping getting my wife up, getting her dry because she's incontinent, getting her cleaned up, showered, and dressed. They help her get ready for the day. They don't feed her, so my son and I have to feed her. They only spend a very short time here, like about an hour, and they're spread pretty thin. The people who come here are usually large black women who speak very little English, and they're kind of hard. They send a different one every week, so I have to show them where everything is and how to operate all the equipment. It's very inconvenient for me. Not only that, but they show up at all different times of the day. I need them about the time my wife needs to get up and out of bed, she can't stay in bed all day. So I need these people between 10:00-11:00 in the morning. They sometimes make that and sometimes they don't. I would like the same person to be here every week, and I would like them to be here at a specified time. Not right at the button, I would give them an hour window. They're not complying with this, and I get a different person every time. Their communication is very poor, and they never call me to let me know when or if they're coming. It would be convenient for me if they would call me at least a day before to let me know who's coming and when they're going to be here. I've asked them to do that but they don't.

Provider Response

We regret to learn about your experience and would like to follow up with you regarding these concerns. Please give bereavement manager Mitch a call or email him. We hope to hear from you soon. Thank you.

November 29, 2017

By wjaakson

I am a past client of this provider

Vitas was a gift. I can not express how amazing this group of people are.. My mother was a patient for her last few months and I was the primary care giver., team 151 held my hand through the most difficult time of my life and I am forever thankful for each and every one of them.. the world is a better place because of them.

February 08, 2017


I am a current client of this provider

If there were 10 stars they would get them!!! Vitas has the most understanding, reliable, outgoing, kind, and above and beyond staff we have ever experienced. The care that was given to our sister whose days were limited was amazing and incredible. Hands down they all deserve such great recognition for the service that they give out. Thank-you ladies.... wish the world were all like you! ; )

Provider Response

Greetings TLH, thank you for taking the time to share your experience. We shared your kind words with our management team who was pleased to read your feedback. Wishing you and your family all the best, Avni Parekh.

October 24, 2016

By Praise God!

I am a past client of this provider

Vitas was incredibly helpful to our dear mom during a very difficult and stressful time for both her and us. They. The nurses were especially kind and loving. and treated her with great care and respect. Their care allowed her to stay in her assisted living facility until she passed away which is where she was most comfortable and content. The staff was truly a blessing to our family.

Provider Response

Hello, we greatly appreciate your feedback regarding your experience. We have shared your feedback with the management team who will enjoy hearing from you. Take care.

July 08, 2014

By Kinderk7

I am a past client of this provider

Our experience with Vitas Hospice care was aweful. As my mom was diagnosed with Pancreatic Cancer with her rapid decline at home, Vitas was not at all supportive emotionally for our family. As for what our mom needed, we communicated quite often regarding the constant changes that mom was experiencing. Our concerns were always played down. After evaluating her on several occasions, all they did was prescribe more and more medication. Eventually, she was drowning in her meds. They wouldn't IV her meds and we continuously relayed our concerns. When her breathing patterns changed, she was again reevaluated and finally was recommended that she have 24 hr care. Well, 5 hours later as she took her last breath, the nurse knocked at the door. We have had other Hospice experiences outside of Vitas within my family on Long Island and it was in no way like this. It's troubling and sad that our mom had to pass in distress and without the proper medical supervision. It's not the way it's supposed to be. I wish I could rate this with zero stars.

Provider Response

My name is Susan Acocella and I am the General Manager of VITAS Innovative Hospice Care of Broward. As the nation’s leading hospice provider since 1978, VITAS takes your comments very seriously. I would greatly appreciate the opportunity to speak with you, listen to your concerns, and look into your comments. Can you please let me know how to best reach you? Alternatively, please contact me at VITAS is proud of its high patient and family satisfaction scores and our high-quality services, which have been the basis of our growth through referrals from physicians, health-care providers and the patients and families we serve. Please give me the opportunity to speak with you. I look forward to hearing from you soon. Susan.

September 24, 2012

By lavenderfred


My beautiful mom spent her final days here. She was treated with extreme kindness and received superb care. I have the highest regard for the staff who showed patience and respect even during trying times. Very special people work here including the chaplin and the rabbi. My thanks to all, especially Inez.

October 18, 2008

By Leslie Uncapher

My loved one stayed here

We received both outpatient and inpatient care at Vitas. Our experience with both was, for the most part, a positive one. although at that time there should not have been any problems, there were a few, but any problems that did arise, were handled professionally. The nursing care was good, and Dr. Boulton was exceptional!
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About VITAS Healthcare

VITAS Healthcare&reg, the nation's leading hospice provider, delivers comprehensive care for patients facing life-limiting illness. Services include Intensive Comfort CareSM for acute symptom management; after-hours Telecare with immediate access to clinicians; specialized offerings for veterans and AL/LTC residents; educational in-services, grief/loss programs; outcome measurements and more. For more information, please visit us at or call 800.93.VITAS.

We participate, sponsor and are very involved in many community activities. We have a very large donation program, supplies and funds, to Hospices in Africa and Jamaica. We also have a center for donation of used eye glasses to the Lion's Eye Bank.


  • Pet and Music therapy
  • Special veterans programs
  • Massage therapy
  • Manicure and pedicure therapy
  • Story telling
  • Memory bears
  • photograph
  • Hair dressing
  • Special teen support group for parental loss
  • Spousal support groups
  • Parental loss for adults
  • Young widows bereavement group
  • Bereavement group for Haiti

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