Comfort Keepers In Home Care Altamonte Springs, FL

Deanna L_1

They have been very caring and compassionate when personal things are concerned. This agency is very caring agency just clients but staff as well.

Norbert G

They've made my life easier by helping me keep things organized. I have trouble doing that on my own. They've recently resumed the care I was receiving before COVID. I would tell a friend that they're professional, compassionate, caring, and they provide excellent work.

Melissa K_6

They could have let me know about the services and tasks they can do so I could feel comfortable asking for them. I like that they are flexible and the people are quality workers.

Talea G

We found the agency during COVID; I could not get to my parents' home. I liked how thoughtful they were with my folks and I felt that they were being taken care of. When I called the agency, they were willing to help me and my mom for the time that we needed. They helped me find someone for a couple hours a week. We are glad they worked with us to find what we wanted. They do a lot of follow-up. With my folks, there was a scare with COVID, and I felt like they really care about my folks. Our caregiver will go above and beyond, even when my dad is difficult.

Allysa M

It has made it manageable to have a full time career and get the care needed for our loved one. I like their friendliness the most!

Jerri R_1

They accomplish what they agreed to do for us. They provide a good service. They are very dependable and do what they say they will.

Linda B_46

She mops my floors in my living room and helps me in the kitchen. My caregiver and I get along and we laugh together.

Bernice X

They freed up my time. She was here and I did not have to be. We had two different caregivers who came. They were here when they said they would be. They showed a lot of care.

Susan M_24

They have helped me the most by doing household chores for me and taking me to appointments. I like my caregiver that they send me!

gJerry H

I had 2 caregivers not show up when they were supposed to, but when they show up they make meals for her. I would like them to arrive on time.

Susan F_26

Anything that he needs, they attend to him. The aides are just super. The people that they have sent are patient, kind, and take really good care of my dad.

Michelle W_1

They take me shopping, and to doctor's appointments. The quality of the people.

Sherrie S_1

They were the only ones I could get to come. They persevered. The girl that gave me a shower was so good. I would recommend them.

Marsha B_1

The most helpful part of the services is that they are easy to get along with. I like that the agency is dependable.

Marilynn M_1

I wasn't worried while I was gone. They were very friendly. They were excellent, even the price was good for what they did.

Anonymous_4171

They were necessary to be here, but they sat out in the other room and ate my food. They could have better training and background checks.

Amy S_1

My mother receives very good care and I can go to work without having to worry. Our caregiver is excellent.

Monica K_2

They assist me with things I can't do myself. Their reliability and dependability is the greatest thing.

Rheda E

They are here at night so that I can get some sleep and my mother can make her calm. I like that they are very responsive to my scheduling needs.

Mary J_30

It depends on the caregivers you get. You get one who is terrific and you are happy, and the next week you aren't so lucky. There are certain things I cannot do that they help with. In the beginning, there was attitude in the aides, they were too young.

Addie Lauretta B

The caregiver I received was excellent. I liked her personality. She came on time and did what she was supposed to do. She took care of me.

Richard L_4

She was very helpful especially with my wife who needed the care. The ladies that came into the home were helpful and considerate.

Martin H

The challenge is when they walk out my mother is less prone to do things even with our private caregivers. She is inspired by them. They are courteous, especially in the last couple of years, they show up on time, do their job effectively, and inspire my mother.

Elaine T_3

They should have provided a caregiver who was calming, rather than stressful. They called me every five minutes saying they couldn't handle the situation. They should stay in touch with the client's family to see how the caregiver is doing. When somebody asks for a different caregiver, they should get that done quickly.

Donna M_14

The fact that I had a caregiver, gave me the opportunity to do the things that I needed to do. I liked that they always show up on time and they rarely cancelled a caregiver.

Edward O_1

They help me make my beds and do the laundry. The caregivers are very experienced and they have really helped me out.

Jeanne C_1

It kept me in a clean house, with lotion, and clean skin. I do everything I can myself but the things I can't do are vacuum, dust, or mop because my arm, hip and knee are also destroyed. The girls were wonderful, the office was the worst. They need to treat their girls better. They do not tell them that they will not be servicing me or going somewhere else until they get here. I never know whether they are coming or not. They are supposed to be there 11-4 but I have to call them at 12 when no one is here.

Doris B_7

It keeps me from having to do things. They give my husband a bath. They are very courteous.

Marcia H_6

They have done everything we need, and they are great. The girls are wonderful, and they provide what is needed.

Anonymous_1903

I definitely need them. It has been helpful to have the same person to provide my care. The personnel that I have had have been honest, on time, perceptive.

Jill C_5

At Christmas time, we had a family dinner. The caregiver dressed my loved one up. The people that they provide are caring and competent.

Florence L

They've increased the quality of my life. They are very caring and considerate.

Cindy R_3

She doesn't see them every day. She only sees them 2 hours a week. It can't impact her life too much. They don't have enough people to cover different places or holidays.

Bonnie W_3

It gives me a whole lot of extra time and a break from constantly being there for somebody, which is the best thing that can be done. They are prompt and efficient, and the personnel is kind, careful, and giving. I like the services.

Melinda S_3

The lady is always on time and is just so kind. I like the caregiver.

Patricia K_7

They were very helpful to have for the short time they were here. We didn't have it for very long, but it was very nice to have.

Anonymous_2962

They are consistent, and they give a second opinion. The transportation has been a big part of my life. They could improve by having the same people more often to help me.

John S_53

It gave me the time to take care of my own needs. I really like their flexibility and professionalism.

Susan J

I don't have to worry about my mother's care anymore. I like the people that they have taking care of my mom.

Mary M_36

They help me get in the shower and get cleaned up. Sometimes they make the bed and get things done around the house. They keep me company.

Paramjit S

The people that came over were not totally 100% trained. They kept changing the caregiver and cancelling and changing the days. There was no proper communication between us and them.

Elizabeth "_3

It was helpful because I was caring for her long distance, and all I had to do was communicate with them. It was taken care of. They were what I needed. I liked how kind the executive staff is.

Russell W_1

My wife has dementia, and they help get her makeup on. They sit and talk to her. They also help with light housekeeping, and they are like a friend to us. They are always willing to help. I like that they are dependable, conscientious, and have good personalities.

Rita S_3

They help the most by giving me respite care for my husband. I like that they are reliable and well trained and flexible.

Norma G_3

They do things that I am no longer able to do, and I don't have to ask them to do it. They do what they say they are going to do, and they do it well.

Debbie F_4

They take good care of my loved one. It frees up my time. They are very responsive.

Anonymous_1880

I am legally blind, so they get me out of the house! It is a huge impact. I am so perfectly matched with my caregiver!

Katherine K_4

My loved one enjoys the company they provide. I like the availability of their staff.

Lena F

Right now, I am getting to go out with a neighbor while they are taking care of my husband. It helps me get away and have a break sometimes. I like the caregivers that I work with.

Douglas K_3

They help me with showering. They show up on time, and they do their business.

Sheila S_6

The most important thing to me is treating people with kindness and honesty above anything else. I am thrilled to have them here. I like the straightforwardness about the people selling the products. They don't hesitate about saying that you might want to do things another way.

Dr. Wilbur S

They could improve their communication. I would like to be able to talk back and forth. I like the care that they extend to me, and I enjoy all of the people.

Michael L_13

The services were very positive because everyone was always on time, and they knew their stuff. They were very good because they were here when we needed them, and everyone who came here was awesome.

Scott H_9

They have been very helpful in taking care of my mother. I like their responsiveness, and their people are good.

June K_2

It is good company, it is reliable, and they try hard to find someone to work with my husband that has Alzheimer's. We happen to have the best caregiver that I have ever had. She is just wonderful.

Enver A

It helps me to run errands, like when I have to go fix my car. I like that they make sure that my mom gets the care that I went her to have.

Tom S_9

They have a list of things they are supposed to do, and they don't always get everything on the list done. They seem to have some problems getting people when they need them on the weekends. They recently changed their payment plan, and I am not very happy with it.

Russ M_2

They help the most with household chores and companionship. It helps my loved one out. I like their personalities. They seem to be well trained. They get along really well with my loved one.

Ned N

It makes a big impact because I am a business owner, so I work a lot and have to be at certain places at certain times, and they are always punctual and on time. They are unbelievable. The two women we have are beyond amazing.

Donna W_9

We had one girl on Saturday who wasn't helpful to us. She was nice, but didn't have the nurturing qualities we expected. The girl that came on Saturday wasn't very good and wasn't very caring. The girl that came on Sunday was outstanding.

Phyllis S_11

He simply wasn't happy if there was anyone else but me. They were mostly very prompt and very friendly.

Ronald R_2

They provide the same nurse. I like the person that is taking care of my wife.

Anonymous_2544

I'm keeping the caregiver because they are so good. I don't need much care, and the services aren't very personal. The caregiver runs the vacuum, which I can't do. I like the punctuality of the caregivers.

John S_38

I'm my husband's caregiver, and we don't have any family here, so when I have an appointment or need to do something on my own, I can call Comfort Keepers, and they will send someone who can meet his needs. They're a valuable resource. They have people who are thoughtful and caring, and they know what to do to fulfill my husband's needs.

Anonymous_2529

It is nice to know that people are there to help her with the daily things around the house so she doesn't need to be transferred to another facility They seem to be very friendly and my mother is extremely pleased with them.

Peggy N_4

I don't know they if they could make my life any easier. I liked that they were prompt, and they did their job.

Stan &

They are very helpful. They are very flexible. They are very helpful in any way that you need them.

Cheryl H_7

They were very nice. They were efficient, fast, and on time.

Anonymous_2483

I've had spotty service from them. I had a lady I had to call the police on. One woman came in and asked me if I didn't want my TV. She was trying to buy it from me.

JC C

We asked them to come for a specific reason, but she doesn't always cooperate with the caregiver trying to help her. I like that they give personalized care.

Rose Lina R

They help the most by being available and friendly. They are good listeners. Linda and Anna are also really wonderful. I like that they have personal service, serenity, and professionalism.

Phyllis D_5

We had them in the afternoon when he was resting, so he wasn't really active. We were very pleased with the care we got. We were sad to leave them. We have recommended Comfort Keepers to others.

Stephen E

They have helped us to feel comfortable by having help. My husband doesn't like others to drive his car, so they drive mine. They have gotten us to where we needed to go and helped because I can't take my husband by myself anymore. They were courteous and kind, and they were good drivers.

Bonnie F_3

I think they are really going to start helping her. I can go do things with them there because she can't be alone. She will be able to have someone to talk to. It is good for her to not be alone. They have been good so far. Everyone seems to be really nice. They get back to you really quickly. We really liked the girl that my mom might start having.

Jola C

It's great when she has them come out. It all has to do with the caregiver and her ability to make things work. I can only judge it by the people they send to the house, and she has been wonderful.

Lauren B_2

Her most important need was bathing. They were reliable and had good follow up and good people.

Harriett S

They definitely help me with PT and OT, and they make me walk around and do exercise. It seems to help. I like the people coming and doing PT and OT. They are hard workers.

Donna L_10

They remained very professional with us. They are professional and accommodating with your time.

Thomas S_17

They've taken a lot of stress out of our lives! Everyone has been so friendly and helpful. They have good attitudes and call me back.

Anonymous_2304

She likes having someone come in to play with her. They have her down as a companion, and I think that sometimes their scheduling gets confusing.

Stephanie T_1

We are not using them to their full potential. Those four hours that we use them are amazing. It has been life-changing. When I call them, they are very willing to talk to me.

Fred S_7

The services relieve me to do other things, and it's helped out quite a bit. The caregivers are very polite, they stay awake, and they're very helpful to my wife.

Denise V_1

They show up on time and do what is required. They are very good and are thorough with their work.

Jennifer T_1

They were concerned with my husband. I only had them once, but it was a wonderful experience. They were superb because I left and they did everything that I asked. I think they had concern. They had a way of working with you and calling to check up on you and if you were satisfied.

Anonymous_2223

I think they may need to pay more money to get more quality caregivers.

Cheri L

She really doesn't like any strangers in her house. They helped me out when I was in a bind and could take care of our quick request. They sent older caregivers that could relate.

Holly K

She has a lot of doctors appointments, and we have to work, so it helps us if someone can get her to these appointments. It seems like they are very flexible and willing to work with you. The girl who came out was nice and professional.

Sherry S_3

They need consistent people. They kept cancelling and couldn't get people out. They could improve by having the same people.

Ryan B

I have a high level of comfort and peace of mind that my father's health and safety is the best in his home. I can go about and have a regular life without being worried about him. I like that they are remarkably good at matching caregivers to my loved one.

Sharon L_8

They make the bed, they make my meals, and they are a big help to me. They do laundry. If you get the right caregiver, you will get very good service. It's a good company.

Molly X

They were there to answer any questions that I had. They let me know as far as what they could do to help my mother. They were there, and they helped me with a lot of stress I had with taking care of my mother. They helped take the work off me.

Mary R_5

I knew she was going to be taken care of. They were there when we needed them, and they provided all the services we needed.

Saundra G

They go out of their way to help me in any way that they possibly can. I like that they work with me. They are just like having a friend with you. I don't have anything bad to say about anyone that has come.

Stephanie J_1

It has helped when it works. It has taken the ease off of me. I work six days a week. It puts my mind at ease to know somebody is there. They need to have more girls on staff and in the Volusia county area. They have a hard time getting them out to my mom. We are now getting different girls everyday. They told me after a couple of weeks we would keep the same girls, but that isn't happening. My mom needs care, and I can't have someone call me the day before telling me they aren't coming.

Cathy W_5

My mother does not require nursing care. The kind of help she needs is what I have been providing to her. I sold my house and moved here to help her. I can no longer afford to stay in Orlando, and I have a new job opportunity that is farther away from my mother, and it would keep me from providing the kind of support that my mother needs. It allows me to get my legs under me in my own life. Anne, the woman who runs it, is very responsive, very patient, and very thorough.

Mary J_12

I only have them once a week. I think they are doing a good job. They seem to be very caring. They provide good caregivers. They interviewed to see if we are going to be good clients. I appreciate the personal touch.

Betty B_15

I seemed to click with the caregiver, and he had a nice presence. Also, he was polite and professional. I didn't find any fault with the agency. They really know what they're doing, and they seem to care a lot. Also, they have a lot of patience.

James H_14

They've helped keep her up on hygiene. They could have more consistency with the caregiver.

Judy P_4

They stay in touch with me, I live in Ohio and my mom lives in Florida, so having somebody come in and spend extra time with her is a huge asset for my sister and me. My sister lives in Texas, and it's hard for us to come down. For my mom, it's somebody to take her for a walk or talk with her without having to run off to talk to somebody else. They are reliable and thoughtful.

Anonymous_1872

The workers are capable of doing the job that I am not able to do. The workers are very competent.

Nell C

It has made a tremendous impact because they give 24 hour care and I am out of state. They are very responsible and the caregivers are very good at what they do. There is also plenty of communication. They do a very good job.

Florence D_1

It is a big plus to help for me as well as my husband. I just want him to be well taken care of. The girls do a good job. They always call and let me know what is happening ahead of time.

Anonymous_202

They help clean my house and help me that way. They seem to really care about me.

Marilyn W_6

We had no problem with them, and they did all that they needed to do. I like that they were very efficient and they were easy to deal with.

Sherif S

He has somebody there that he can talk to, and it gives us peace of mind and coverage. We know he is in good hands. The person that we talked to initially and set up the services through was amazing and met us in person when she said she would.

Marie B_4

I can only do so much for myself. One of the caregivers was on her phone. The trouble is that the caregivers do not want to check me out at times.

Ann D_1

She is in a wheelchair and is 94 years old. She has macular degeneration and only sees through one eye. The women who come and help take her outside. They follow through. I don't live in Florida. I live in New Hampshire, so if there is something going on or they have a question, they call me right away.

Michael K_5

They are helping with the personal things like grooming, laundry, and bedding. It takes the weight off my shoulders. Everyone we have had so far has been very caring and has done their job caring for my brother.

Toni W_2

They have worked things out when I need them, even if I haven't given them a whole lot of time. I liked my contact person because she is kind, considerate, helpful, and there for me.

Anonymous_1275

They drove me to a medical appointment and drove me home. They seem to be responsive and available. I have only used them once.

Ingrid F_1

The lady that comes over has a lot of patience. They are very on top of things. If they can't make it, they will let us know and make accommodations.

Anonymous_846

The caregivers could have been more engaged with my loved one and talked with them rather than just sitting next to them. The agency could have trained their caregivers to be more useful. They would just sit around when they came and didn't really know what to do.

Anonymous_693

They need to keep trying to hire better and more personally caring people. They could have been cheaper, and the minimum hours per shift could be less.

Ann P_4

They helped by watching him for me while I was not there.

Dave C_1

I know if I need them, the paperwork is done and we are on file. They sent excellent people. I like the quality and service they provide.

Sharon L_1

They have made our life easier because the caregiver does take good care of my mother by being attentive. She always notifies me if their are any concerns. I like that they are flexible and caring.