Brooke's Home Care Darien, CT
134 Heights Road, Darien, CT 06820
5.0
(13 reviews)
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Reviews of Brooke's Home Care in Darien, Connecticut
Susan O.
5
|
May 10, 2017
Brooke's was amazing with my mother. My mother was very resistant to care initially, but got used to it and then loved it. She was almost mean to the caregiver in the beginning but then she really warmed up to her. Caregiver and agency are the best!
Provider Response
Robert H.658035
5
|
May 4, 2017
The care provided for my mom is exceptional. Brooke's continues to send fantastic team of caregivers, and mom has nothing but wonderful stories to tell when I visit. I encourage anyone to use Brooke's Homecare for their home care needs.
Elizabeth A
5
|
May 11, 2016
Brooke's Homecare was so nice to work with. When we started this process, Mom and Dad only needed a little bit of help initially but over time, they declined. Eric was very kind coming to meet Mom and Dad ( and myself) and assessing their needs. He also did a safety inspection in the house and pointed out of couple of things we had not thought about. He is just a nice guy. The office is equally as nice and not only are they professional but personable. They are very good at communication with my family. We are quite involved with my parents care. They keep us informed of changes that were occurring at the house. Most of all, my parents have come to love the caregiver they have. They were very resistant to care in the first place but now they are happy to have Grace (caregiver) in their lives. Actually, I don't think they could continue to live alone without her help. I would strongly recommend this agency.
Provider Response
Thank you. It is our pleasure caring for your folks.
Rudy8
5
|
February 25, 2016
We are using Brooke’s Home Care for my mom. They sent several caregivers for us to interview, and we picked one of them in about a week’s time. They primarily take my mom out shopping, to run errands, and to doctors' appointments. Personality wise, she gets along very well with my mother. She is attentive, and we are comfortable with her.
Provider Response
Thank you very much for the kind words. It is our pleasure helping care your mother. Eric
Ashley17
5
|
November 5, 2015
We have Brooke's Homecare, and everything has been great. My mother really likes the person visiting her, and they are working great. Everybody is really super friendly and responsible. They have excellent reviews online, and that turns out to be our experience as well. Everyone is so helpful and really listens. Our experience has been wonderful. They are very personable, and I will recommend them to others.
Provider Response
That is very kind of you to say about our staff and I am glad you are having a wonderful experience. We all try very hard and I am so proud of them.
rocsan
5
|
October 3, 2015
Eric is very Kind and cares.
Kelly M
5
|
January 30, 2015
We have been quite pleased with Brooke's Homecare. My parents never had care before and we were a bit nervous about the whole process. I have two sisters and we were trying to figure out this together. My parents have always been independent and did not think it was necessary having anyone come into the house to help. They had always counted on us, the family to help out. With our busy schedules and some of us have teenage kids we are raising, it had become more and more difficult to get down to Mom and Dad's to help out. In some ways, the family became their primary caregiver. Honestly, at times, we were not enjoying our visits. It was almost like we were put to work everytime we came down for a visit. We realized we need to do something and after meeting with Brooke's Homecare, we were immediately put as ease. They promised many things and delivered on everything they said. All promises kept. They even told us that in time, my folks were not only going to accept the caregiver but were going to enjoy having someone there. Now, they inseparable and really enjoy each other. Dad's dementia has progressed but it was good that he got to know Ester (caregiver) before is worsened because he knows her already. She is not a new face. Brooke's Homecare is not a chain or a franchise. They are family run and are in the business of caring and it shows. If you think you may be in the market, I would recommend meeting with then even before you decide what you are going to do or need. They helped us with the process. They gave us a good education but did not overload us information. A+ to them, their caregivers and the staff client daughter, Kelly M
Susan_G
5
|
December 27, 2014
I have personally known the owner of Brooke's Homecare for over 10 years. He is a kind, hard working and intelligent person whom I would definitely turn to in the event my elderly parents needed assistance. I would highly recommend working with Eric, owner of Brooke's Homecare.
Amy567
5
|
September 24, 2014
Brooke's Homecare really helped us solve a problem. My father was getting out of rehab and while my mother had been his primary caregiver, she was not going to be able to take care of him when he came home. The owner Eric met my family and brought a caregiver to the rehab facility when it was time for Dad to leave. This caregiver and Eric helped transition my father home and everything went off without a hitch. They have been caring for Dad for the last 4 months without a hitch. Dad has been doing much better and he not fallen again! They really chose a nice pleasant caregiver. The office has also been quite helpful and friendly and is always "checking up" on things
Provider Response
I am glad we can help and thank you for the kind words.
Paul62
5
|
September 18, 2014
I have been using Brooke's Homecare or about 6 months. We only use services 2-3 days a week and they are wonderful and accommodating and have been providing excellent care for my mother. I would certainly recommend them. My Mom can be tough but they have chosen the right caregiver that is making all of our lives much better.
Provider Response
Thank you for the review and thank you for letting us care for your Mom. I am glad we are helping you and your family out. Your Mom is terrific!
pualha
5
|
July 9, 2014
My father’s dementia had gotten to the point where my mother could not be his primary caregiver anymore. It was a very stressful time in our lives and we did not know where to turn. We met with Eric and immediately felt better about our situation. His office had the perfect caregiver for my father. It really made my mother (and the whole family) feel better having someone to help with my father. The office is very responsive as well. Initially, I did know what days or hours were needed and they were very flexible with the schedule until we found what was just right! Julie T
Happy321
5
|
March 4, 2014
My family and I are very pleased with Brooke's Homecare. Eric and his staff found such an amazing person to care for my mother. She looks forward to when they come and feels extremely comfortable and safe. Thank you Brooke's Homecare.
Sandra Jean
5
|
February 28, 2014
What great care Mom is receiving from them. They are very conscientious and understanding of Mom's needs. They are just what we was looking for. Not only is it good for Mom, but it frees my time up as well. Office staff is particularly friendly and professional.
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About Brooke's Home Care in Darien, Connecticut
Brooke's Home Care is a Senior Care provider in Darien, Connecticut that offers residents Home Care services. Contact Brooke's Home Care for more details on services and rates.
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