Happier Home Care - Burbank, CA Burbank, CA

Brunson G

I like the customer service, and the quality experience of the staff. I appreciate them being just attentive, and there was good matching of staff to our needs.

Anonymous_1758550317

I like that the agency is very personable and helpful, even on matters that don't fall under their services. The agency has made my life easier by meeting all the needs we have, and my mother and I are less stressed.

Kerstin O

They are easy to work with. They have provided quality caregivers.

Anonymous_1752600942

They can improve the quality of the services being provided. Have better vetting on the in-home help they provide.

Dorothy S_30

They have helped by sending someone that we feel is really aware with our needs and we are comfortable with Jackie being here. I would recommend them because everyone we have had has been wonderful.

Marci S_1

I have a great caregiver. This is the first time I have needed something like this. I lost my vision suddenly, and my caregiver helps me with everything I need. I like everything about the agency. I have recommended this service to a few people I know.

Al S_2

They help her with little things she can't do anymore. They are easy to get ahold of.

Eleanor W_2

I get things done that I need done that I can't do. The people they send me listen to me and help me where I need help.

Lyle S_2

The caregiver is excellent, and the services are important. They have a good attention to the client's needs.

Robert F_35

They help him recover and let him be home from the hospital. They have been very good to us.

Karl K_3

I hate to admit it, but the provider helps me an awful lot. I would recommend this agency because they are always prompt and pleasant.

Nancy H_37

I wrote a care plan for her and sent a copy to them. I showed the girls, and they're doing well with it. The agency is really good at working with you. They sent her a birthday card and check in to see how the caregivers are doing. They're good with their follow through.

Tony L_2

They are very congenial. They are very professional.

Carol M_56

She helps with bathing. They are conscientious.

Annette B_12

I am unable to do anything on my own at present. They keep their obligations. They are timely, friendly, and helpful.

Mara M

They've helped the most because we have one of the best caregivers. I like that they are very down to earth, a lot of humanity, great at following through, and communication.

Marie S_16

They didn't really help me. We got them, so I would have some free time, but it didn't work out that way. For example, I would hand her something, and she would just hand it to my mom. She didn't really work. It seemed too expensive for that. I would have recommended them more if the caregiver did more work. She sort of just sat around the house. She was very nice, though! She was more of a companion, and my mom didn't want that.

Shelly X

They have sent us lovey caregivers, and we can depend on them to give us peace of mind. All the caregivers are very caring and patient. My dad really likes them.

Jim S_42

They help because she is not very mobile. I would recommend them because they are very communicative with issues going on.

Anonymous_7595

Some of the caregivers are not as attentive or proactive in their care. Some of the caregivers are excellent, and then there are some that are not so excellent. There doesn't seem to be an in-between.

Mary L_77

My caregiver takes me to my doctors' appointments and makes me breakfast. If my caregiver can't come, they need to have a fill in. They need more workers.

David D_34

I'm able to go to work and not worry about my mother. I know she is well taken care of. I like that they provide everything that we want. They are proactive.

Gail W_6

We've had a difficult time, but things are starting to mellow out a little bit. I think it's the staff that has canceled on us many times and that has been difficult. I don't think it's their fault but it would be nice if they got staff that was willing to come on a regular basis. It seems the weekend is the hardest to cover. I don't think it's their fault, but stability of the caregivers.

Afsar H

They come through at the last moment and find caregivers for us. I like that they are very flexible.

Provider Response

Lyle S_1

It is really important to have services. They have helped him the most with daily cleaning. They could improve with finding people. They could screen and train the caregivers better, so there is less turnover.

Provider Response