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BrightStar Care Phoenix / Tempe Tempe, AZ

4515 S. McClintock Dr., Tempe, AZ 85282

(800) 558-0653 (Caring Family Advisor™)

4.3

(51 reviews)

Offers Home Health Agencies and Home Care

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Reviews of BrightStar Care Phoenix / Tempe in Tempe, Arizona

4.3

(51 reviews)

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Sally M_9

    5

    June 21, 2024

    I am a past client of this provider

    Dee let me know that they were there to help me. She was a great caregiver. They have some quality personnel.

    Bill _8

    4

    June 10, 2024

    I am a past client of this provider

    Her reliability made our lives easier. They could improve their communication.

    Kerry G_1

    2

    April 4, 2024

    I am a current client of this provider

    The scheduling is always a problem, but they do try. The agency's billing is terrible, I haven't gotten an invoice or statement and they've just been charging my credit card.

    Anonymous_3508

    5

    March 21, 2024

    I am a current client of this provider

    I don't use them like most people. I have them to take me out and go shopping and most of them are pretty good, but don't have the same girl every time, but we just go out and show and help me put things away and used to go to the park to walk. I like that they keep me informed and easy to contact them.

    Hodi

    1

    March 6, 2024

    I am a past client of this provider

    They need to improve their communication with each other and the billing department and the only good person was the nurse.

    Micah B

    5

    February 12, 2024

    I am a past client of this provider

    There were times when they would tell me a time and it would be a little later. I liked that they were very informative with me. The nurse kept in touch with me and let me know step-by-step of what was going to happen as far as the care and what she was going to do and what day she was going to come. There was really good customer service.

    Mary G_40

    3

    February 12, 2024

    I am a current client of this provider

    I need someone to explain to me how many hours to choose and where to put them. I would have liked more support in determining my schedule and deciding how many hours a day I need help.

    Jack K_3

    5

    January 19, 2024

    I am a current client of this provider

    They pay attention to her needs and make sure she is getting her daily care. They are a very well-run agency. They care about clients and are attentive to their needs.

    Theresa R_9

    5

    January 8, 2024

    I am a current client of this provider

    My aunt has short term memory issues and when the caretaker is not there, I get a lot of frantic calls from my aunt. They are very reliable.

    jill W

    5

    December 15, 2023

    I am a current client of this provider

    She does wound vac care for me. I like that they have been really helpful and put the patient first. They do not mind staying a little extra to answer questions that we have.

    Dennis F_4

    5

    December 15, 2023

    I am a current client of this provider

    The provider has been able to provide for my needs the most. I would recommend them because they have great companion care.

    GlfGeenie1

    5

    September 8, 2023

    I am a current client of this provider

    Kelly has been my nurse for over 4 years and my life is so much better because of her care and attention to detail. She is a ray of positive sunshine.

    Anonymous_6884

    4

    January 11, 2023

    I am a current client of this provider

    It is time-consuming but needed. They could get supplies on time.

    Anonymous_6831

    4

    December 10, 2022

    I am a current client of this provider

    It's helpful for him to get his showers. I would like to see a better consistency with the caregivers.

    Lina W

    3

    December 5, 2022

    I am a current client of this provider

    We also have family here to help him. If someone is scheduled, we expect them to show up.

    Linda W_39

    2

    November 8, 2022

    I am a current client of this provider

    My mom is bedridden and she needs their help. The last few weeks with our regular caregivers is good. One will do the job she has to do, and the other is really good. The regular caregivers are reliable and show up on time. The issue is that the caregivers are very flaky. The regular caregiver is out this week, and they arranged someone to come out and no one showed up. They call in at the last minute.

    Ellen _6

    5

    October 6, 2022

    I am a current client of this provider

    They are very caring. I need the services. They are very helpful and provide what you need when you need it.

    S B

    3

    September 8, 2022

    I am a past client of this provider

    They need more competent people to interact with. They need more qualified people.

    Anonymous_6430

    3

    August 16, 2022

    I am a current client of this provider

    They were courteous and kind and did what they could to make things comfortable with me. They could improve their punctuality. They need to show up.

    Amy _4

    4

    July 11, 2022

    I am a past client of this provider

    It was only like 3 days. He was able to stay home when my mom was in the hospital. I liked that they took quick action and got services started quickly.

    Anonymous_5965

    4

    April 6, 2022

    I am a current client of this provider

    I am not sure how things could be easier. I like the communication and the contact.

    russ 2276

    5

    April 19, 2021

    I am a current client of this provider

    I'm currently a client of bright star. Overall the quality of care is great especially my new caregiver Elena she has been very helpful to me and the utmost respect ,attention and caring to my needs.

    Andrew T

    5

    February 19, 2021

    I am a current client of this provider

    All that we can judge is the individual care. The friendship that is in the home. Well I don't think it's about the company and the individual care. They're very caring and have become friends.

    Bettye B

    5

    February 11, 2021

    I am a current client of this provider

    They provide bathing and dressing help for me. They are very professional and very caring towards me.

    Joan Tate

    5

    February 5, 2021

    I am a current client of this provider

    I am extremly please with Angela, Ashley and Jennifer, they are a great help to me in many ways. I would recommend them to anyone that needs help

    Sheldon G

    5

    January 21, 2021

    I am a current client of this provider

    I can't do certain things, like laundry. They do that for me. I like the service they give me. I can't bathe myself, so a lady comes in to assist me.

    Andrew E_1

    5

    November 13, 2020

    I am a current client of this provider

    They took care of the situation. The home nurse was good.

    Damian O

    5

    October 14, 2020

    I am a current client of this provider

    They helped me with rehabilitation after the accident. It's excellent, they give a lot of help to us at our home.

    John L_14

    4

    September 12, 2020

    I am a current client of this provider

    They take good care of me when they are here. They take care of what I need. They could stop changing the times that they are coming. They vary. They say they will be here on time and then they come here two or three hours later or early.

    Jo N

    5

    July 27, 2020

    I am a current client of this provider

    It has made a difference in my life, because I can exercise and do a few things on my own. I feel like they have done well with me.

    Cheryl R_6

    5

    July 13, 2020

    I am a current client of this provider

    They help the most by helping her with the things that she can not do herself. It takes things off our plates. I like that once we got through the first caregiver, they have been great.

    Linda D_2

    4

    May 13, 2020

    I am a current client of this provider

    They call back when they say they are going to. They showed up on time.

    Aaron H

    4

    April 17, 2020

    I am a current client of this provider

    They help me move around. She does light household chores. She helps me bathe and get ready. She helps me do things I can't do myself. They could improve their communication.

    Nicole s

    5

    April 10, 2020

    I am a past client of this provider

    It was the week of that we needed them and they accommodated our schedule. I like that they are able to accommodate us last minute.

    Glen M_1

    5

    February 10, 2020

    I am a current client of this provider

    I'm really satisfied with the services. They do my meds and help with my blood pressure. I like that they're prompt and that they're very professional.

    Anonymous_3038

    5

    December 17, 2019

    I am a current client of this provider

    It has improved my balance. I can do my therapy at home.

    Lawrence C_4

    5

    December 11, 2019

    I am a current client of this provider

    They are consistent and do a good job. I've got two good caregivers, and I'm happy with everything.

    Lauren B_1

    5

    October 17, 2019

    I am a current client of this provider

    I live out of town, so BrightStar is an extension of our family going into my mom's facility. They take her outside of the facility and do the things we would do with her. They are very flexible and work with my family's needs. Sometimes, we need caregivers more often, and they're easy to work with. They communicate well with their employees.

    Anonymous_2471

    4

    September 11, 2019

    I am a current client of this provider

    Right now, they are doing very minimal service. I only have one person coming and helping. We have more fun talking, but she does not give the care that we have asked her to give. The staff is very friendly, accommodating, and pleasant.

    Clarence E_1

    4

    September 5, 2019

    I am a current client of this provider

    They provide help on a weekly basis. They need to improve their responsiveness in their communication.

    Robert B_7

    5

    June 11, 2019

    I am a current client of this provider

    They help me with some of the things I need to do. They vacuum, clean the floors, and do my laundry. I like that they are very prompt getting here. They are polite and they are taking good care of me.

    John P_10

    5

    February 5, 2019

    I am a current client of this provider

    They help with his needs and do things I can't do for him, like cleaning. Personality wise, the caregivers brighten up my loved one's day.

    Eli M

    4

    December 15, 2018

    I am a current client of this provider

    I feel that the caregivers look at their job like something they have to do instead of wanting to do it. The caregivers are more geared to care for the elderly than care for my young son. The caregivers watch my son, but they need to be more fun and engaging. I think the company is more geared toward elderly care than child care. The company needs to be able to change their thinking when caring for a child versus caring for the elderly. Other companies have sent caregivers who bring games and activities for my child to do.

    Cyril W

    5

    December 12, 2018

    I am a current client of this provider

    The services help him to not fall over in the shower. Our caregiver that we have is excellent. He is dependable and flexible with his schedule.

    Spencer C

    5

    November 27, 2018

    I am a current client of this provider

    She takes excellent care of my son, and he has a great deal of confidence in her. I really believe that her care has helped with his health. She is a very caring individual, she is very experienced, and she has helped my son tremendously.

    Jorge S

    5

    September 30, 2018

    I am a current client of this provider

    They are doing a good job. They could have caregivers available on call.

    Riley R

    5

    September 12, 2018

    I am a current client of this provider

    They have professional care, and they are also flexible. We have just had the one nurse, and she goes above and beyond any time we need to reschedule.

    Zachary E

    3

    July 3, 2018

    I am a past client of this provider

    They could speak and understand English, and they could be consistent in providing the same person. They could be more consistent and have better trained workers.

    Jose M

    1

    May 15, 2018

    I am a current client of this provider

    They could be consistent with the appointments and do a little more. I would like them to do more work. All they did was be on their phone.

    John F

    5

    January 8, 2018

    I am a past client of this provider

    They were always very caring and really took care of my dad. They were always happy to see him and made him feel like a person and not a number. They helped my dad get stronger, and I knew that if I wasn't there, that he was comfortable with them and trusted them.

    Rudolph S_1

    5

    October 3, 2017

    I am a current client of this provider

    BrightStar Care is great with really good nurses who know what they are doing. They help me out a lot personally because I cannot do some of the things they do for my husband.

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    About BrightStar Care Phoenix / Tempe in Tempe, Arizona

    BrightStar Care Phoenix / Tempe is a Senior Care provider in Tempe, Arizona that offers residents Home Health Agencies and Home Care services. Contact BrightStar Care Phoenix / Tempe for more details on services and rates.

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