BrightStar Care Greater Mobile / Baldwin County

Offers Home Care

40 Reviews
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BrightStar Care Greater Mobile / Baldwin County (800) 973-1841
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Reviews of BrightStar Care Greater Mobile / Baldwin County

40 Reviews Write a review

Home Care Reviews for BrightStar Care Greater Mobile / Baldwin County

May 02, 2019

By Jan S_8

I am a current client of this provider

They need to send the people that my mother is used to and likes, but not the new ones. They just quit sending new people. They mostly send people that my mother is used to, but they are sending new ones as well.

April 18, 2019

By Thomas M_7

I am a current client of this provider

They help her with her baths, medication, food, and takes her to her various appointments. She does the washing and really helps everyone out. The caregiver that we have is very reliable and never calls in sick. If she does call in, she gives us enough time in advance.

April 02, 2019

By Jere H

I am a past client of this provider

They handled the infusions very well and it worked very well. I got a lot out of it. They're very personable, but professional at the same time. They show up on time and do a great job.

February 15, 2019

By Chris S_6

I am a current client of this provider

They did great care and followed protocol. The wound is healed now that they were taking care of. I like that they work with me to get her to the appropriate care experience.

February 06, 2019

By George B

I am a current client of this provider

She is here when she is supposed to be, and if I have any questions, they answer it. If I need her at 2 AM, she will be here. I love the nurse, and I love the care. If she were to be unavailable, I know that they would get someone else here. I have used them myself for wound care, and I have never had any complaints.

December 15, 2018

By Rosemary T_1

I am a past client of this provider

They helped getting me back and forth to the doctor. I liked that they were friendly when I called. They would give me more information than what I would ask for.

November 21, 2018

By Preston M

I am a current client of this provider

They make life easier. It allows us to go and do things while someone is here with my loved one. We have a caregiver that is outstanding, but we do not like having multiple caregivers come because we have to explain everything again.

October 30, 2018

By Robert S_24

I am a current client of this provider

The nurses really seem to take an interest in how comfortable they keep them. They could send people who have expertise in the area they will be treating.

September 21, 2018

By Cathy T_2

I am a past client of this provider

He was narcotic so it gave me a chance to rest. All the nurses except one were caring and compassionate.

September 11, 2018

By Bobbie H_1

I am a past client of this provider

They helped me the most with helping me to flatten my knee. The caregiver knew exactly what they were doing, and they gave me really good care. They helped me with my needs and was very professional.

August 15, 2018

By Amber T

I am a past client of this provider

They came and did excellent blood work. They did an excellent job for that short period of time.

August 07, 2018

By Shilah V

I am a past client of this provider

We've never complained about using them. They were willing to see our patients. They pick the patients up quickly.

June 21, 2018

By Patricia J

I am a current client of this provider

When I have had them, they take time and hear my complaints and my needs. They're on time, efficient, they know what they're doing, and they take care of their clients.

June 08, 2018

By Barbara M

I am a past client of this provider

They took care of me and my husband. They were all CNA's and they were all qualified and very personable. They had been providing services for my husband for the past couple years.

May 22, 2018

By Joseph P

I am a current client of this provider

When they come, they do things for me that I couldn't do otherwise. They are reliable and punctual. They do what they say they will do.

May 22, 2018

By Anonymous

I am a current client of this provider

They could make sure the scheduler understand that they need to work with me. They don't always work with me. We have good weeks and bad weeks. I try to have them send me the same people so that those caregivers are used to taking care of my loved one, but they don't always do that. They send people right out of orientation who have no experience at all, and they don't know what to do.

May 02, 2018

By Helene T

I am a current client of this provider

I do get feedback and I can call them. I have the ease of communication with them and I'm happy with the caregiver they've sent me. I live across the bay and it's very hard for them to get here sometime if there's a wreck or anything, so I want somebody that I can depend on, who cares for me, and knows where I like things. I'm a long-term care person. Even if I could do things when people help me up to get around, I'm very unsteady. Sometimes she has to just literally be right there with me when I'm walking. It just depends on what I'm doing. She knows how I like my food fixed.

April 04, 2018

By Margaret S_12

I am a past client of this provider

The caregivers worked with me and explained everything to me so that I could understand it. When my caregivers came, they made my life much easier. They were always there when they said they would be there.

March 05, 2018

By Keith S

I am a current client of this provider

It has all been positive so far. BrightStar Care is right on the button with whatever we need. We don't have any complaints, and the caregivers have been very good. If we have any complaints, we let them know, and they correct it.

January 25, 2018

By Donna V

I am a past client of this provider

They are very professional and asked all the right questions about our situation. They were able to determine what our needs were. The person they sent out was very sweet and calming. The overall experience was fantastic. The services were provided overnight.

November 23, 2017

By Tamra

I am a current client of this provider

My dad really likes the caregivers from BrightStar Care North Mobile/Baldwin Co. who come three days a week. It's all been positive. Rachel really cares about my mom and they are all very honest and open with my dad. They tell him to take a nap when they're at home because they will take care of my mom. He trusts them enough that he can relax a little when they're around.

November 21, 2017

By Joe W

I am a current client of this provider

BrightStar Care is great because they were willing to do whatever they say they will do. BrightStar Care helped me with my stroke and did a good job in that service.

November 07, 2017

By Dolores T

I am a current client of this provider

BrightStar Care is a good company that helps me to stay home. The services allow me to have the help that I need to get around.

November 02, 2017

By Kimberly B

I am a current client of this provider

BrightStar Care is very accommodating. I am always able to talk with a person in the office. I have a lot of concerns, and BrightStar Care is always available when I need them.

October 04, 2017

By Connie "Trey" L_1

I am a current client of this provider

BrightStar Care is reliable, competent, and on time. BrightStar Care provides front door service.

October 03, 2017

By Bernadette D_1

I am a current client of this provider

BrightStar Care is caring. They cater to what your problems are. BrightStar Care has been wonderful.

September 13, 2017

By Edward S_1

I am a past client of this provider

I would recommend BrightStar Care because I liked that I could get caregivers on a short-term basis. Having BrightStar Care made my life easier because the caregivers would take care of my loved one and get him up in the mornings. They would do some of the jobs that I used to have to do.

September 07, 2017

By Clavel W

I am a past client of this provider

BrightStar Care discontinued my services without notifying me first. They just stopped showing up. I was so shocked about that. BrightStar Care made my life easier by having caregivers in the home to help me. I couldn't do anything for myself at the start of the services.

August 22, 2017

By Cathy C_1

I am a current client of this provider

I feel like BrightStar Care highers quality people and that they are concerned about the quality of their employees. The caregiver from BrightStar Care gives me time to do what I need to do away from home. I am able to leave the house and not worry about my mother. I've occasional had other people come in and help, but I didn't feel as comfortable with them. BrightStar Care gives me peace of mind and emotional rest.

August 02, 2017

By William M_5

I am a current client of this provider

BrightStar Care has compassionate nurses and checks in periodically to see how we are doing. BrightStar Care has helped make life easier by answering questions and sending a qualified nurse.

August 02, 2017

By Irene M_1

I am a current client of this provider

BrightStar Care is very efficient. I have always needed help, so I really need the help I get from BrightStar Care.

July 21, 2017

By Kimberly E

I am a current client of this provider

BrightStar Care is made up of very endearing, sincere, and genuine people. They are willing to help out in situations, especially if you don't have family to help you within calling distance. They are like family. BrightStar Care has made life easier by getting me to and from the hospital each day to see my husband.
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About BrightStar Care Greater Mobile / Baldwin County

At BrightStar Care Greater Mobile / Baldwin County – provides quality home care, caregivers, and medical staffing solutions to families and businesses in the Mobile County area. We offer compassionate care, peace of mind and exceptional service — any time, any place.


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