Southern Cross Home Care
6304 Piccadilly Square Drive, Mobile, AL 36609
(800) 558-0653
Verified Partner
5
(5 reviews)
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Reviews of Southern Cross Home Care in Mobile, Alabama
5
(5 reviews)
Karen RN
5
|
January 8, 2022
Mom just needed some assistance post- rehab at home for 2 1/2 months. They filled all the requested shifts which initially were ATC. Every caregiver was appropriate but of course some were just absolutely wonderful! I will definitely utilize Southern Cross Home Health of AL if we have further needs.
Paul
5
|
September 7, 2021
So far, Southern Cross Home Care is pretty good. My mom seems comfortable with them. They've come when they're supposed to, and they pretty much do whatever my mom asks them to do (like clean up the kitchen, laundry, change beds, and just general cleaning). They also take her (if need be) to appointments and things of that nature; but we haven't required that of them because I'm retired, and I'm able to do it myself.
Clint
5
|
January 20, 2021
My father is using Southern Cross Home Care. He's got somebody who comes three days a week and stays about four or five hours a day. They just come and help cook, clean, and run errands for him. They're doing a pretty good job.
j hart 2020
5
|
May 21, 2020
Caregivers are well-trained...excellent skill sets and good interaction with client and family members. A positive environment is in-place. The Caregivers are dedicated throughout the day and into the early evening, sharing both their technical and people skills; their presence has made a major difference in both my Wife’s physical and mental well-being. The Owner of the Company has played an active role in my Wife’s care as well, with frequent phone updates and home visitations. Without hesitation, I would recommend Southern Cross to others in need. Their dedication, years of technical experience, and people caring has made a significant difference in my Wife’s life...and mine too!
Provider Response
Carolyn McFall
5
|
May 20, 2020
Love the service and especially their caregiver Judith. They are prompt and very caring. I could not have asked for a more caring professional service provider.
Provider Response
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Services and Amenities of Southern Cross Home Care in Mobile, Alabama
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Southern Cross Home Care in Mobile, Alabama
The Story of Southern Cross Home Care My name is Daphne and I proudly own Southern Cross Home Care. Before I embarked on this glorious journey, I worked for another home care agency. I was not happy with the way caregivers and clients were treated so I decided to start a new adventure. I became an HR director for a nursing home…and LOVED it. After a few months away from this home care agency, I received a call from the husband of a past client who told me since I had left, his wife had been dropped three times. My heart hurt. I loved him and his wife. She had been diagnosed with ALS and I had taken care of her several times. All I could envision was her hitting the tile floor and not being able to catch herself. Her husband asked me to open my own home care company. I was quickly approaching an age where this scared me. I was happy at the nursing home, but I really loved his wife. I talked to my adult children, my parents and friends about this idea. The fear was consuming me, but have I said, “I loved him and his wife?” In one week, I was an LLC, had a business license and was ready to give this beautiful lady the best care ever. The problem was, I was not supposed to care for any client of this past agency until a year’s time was up. Nor hire any of their caregivers, especially not hire their office staff. But…you’ve got it. I loved him and his wife and the court fees were worth knowing Southern Cross Home Care was going to be the best company to care for her. That was three years ago. And there has been plenty of love shared with all of my clients since. My daughter created our motto, “Let our family care for your family”. We may be a small business, but now I know every client and caregiver are treated with the utmost respect. Because of the way Southern Cross began, it was determined EVERY caregiver would participate in Client Safety training classes as well as Caregiver Safety. Because of our Alzheimer’s training classes, we have become known as the to-go-to home care company to care for those with this debilitating disease. We even provide training for family members in our office at no cost. My client’s wife has now passed on, I miss her everyday. But I also thank her everyday. Without her, there would not be a Southern Cross Home Care. And without Southern Cross Home Care, I would not have had the opportunity to smile and cry and be touched by so many clients, their families and our excellent caregivers.
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