Primrose Retirement Community of Wausau

Sandy

My parents have moved into the Primrose Retirement Community of Wausau. Everyone has been very open and welcoming. They've had a great reach out to them for being new. People were stopping in, checking if they wanted to attend any of the activities and things planned. They've had an opportunity to pretty much eat with someone new every day. It's probably been about as easy as a transition as I would have expected it to be. It is still challenging leaving their house, but they felt that the people there cared for them and their well-being. My parents' room has a nice walk-in closet, large bathroom space, plenty of storage between hallway closets, cabinets, and things like that. There are lots of room for that. There's a nice view out the window because it's more of a country setting. There is a wide variety of food. You can request an alternative 24 hours ahead of time if you don't like what is being served the next day. For the amenities, there is a movie theater, an ice cream parlor, a pub, a gaming room, and an exercise room. They have bingo, crossword puzzles, card games, sing-a-longs, and community movie nights. It has a covered front porch area with rocking chairs. It has a back green area with a gazebo, picnic tables and benches. Maintenance and upkeep have been wonderful. Like when we moved in, all the flooring was replaced and updated. They have a maintenance person on-site, so any time there is an issue, you just talk to him, and he will take care of it. He hung up my parents' paintings and their decorations in their apartment. The place is very clean and very nice. They have been doing a great job. They have been very good. They have been great at communicating with me, too, which is very nice. They accept pets, and that's one of the huge things. My parents had a concern with their dog last night, and the members called me to just say, 'We haven't heard from your parents for a while. They went to the emergency vet and we're just worried about them.' So they're good at checking in and making sure and taking an interest in their lives.

Provider Response

Lynne

We visited Primrose and it was excellent, but they don't have a significant number of 2-bedroom units. They have a well-staffed unit of nurses and CNAs. We had lunch at the cafeteria and the residents said the food was above average.

Provider Response

Visitor746573

Primrose Retirement was brand new and very impressive. It was built six years ago. The grounds were beautiful, and the rooms were excellent. I did have a meal there -- which was not very good; that was the only thing I found to criticize.

Provider Response

Dorothy830675

Primrose Retirement was good. The rooms had a bedroom, living room, and bathroom and were very bright, airy and nice. They offered me some food, but I have not tried it.

Provider Response

anniesmom1

The grounds and facilities are lovely, and include beautiful amenities such as a movie theater, a hairdresser's, and an ice cream parlor. The residents seem happy. However, the food has been described as bland and uninteresting.