Caring.com
Caring.com

(800) 558-0653

The Bay at North Ridge

1445 North 7th Street, Manitowoc, WI 54220

(800) 558-0653 (Call a Family Advisor)

1.66

(6 reviews)

Offers Nursing Homes and Memory Care

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of The Bay at North Ridge in Manitowoc, Wisconsin

1.66

(6 reviews)

  • Facility

    1.4

  • Staff

    1.3

  • Food

    2.3

  • Activities

    1.7

  • Value

    1.3

Molly

2

February 27, 2024

I am a friend or relative of a current/past resident

Facility has made some improvements lately making it a much nicer place to be at. It has taken a major step forward in cleanliness and the appearance over all. Phones are hard to get through to any nurses. Many times you are sent all over the building with no answer. My dad said food has been better over the past few months which is an improvement. Management for the most part is helpful with concerns. Therapy is wonderful and my dad always sings their praises. Very disappointed in nursing manager Missy. She is difficult to deal with and is always rushing you off the phone because she has “a lot of things to do”. The ironic part is she is never there when you need here and I have even overheard nurses stating they can never get ahold of her, even in emergencies. She does not take concerns seriously or follow up. She didn’t even show up at my dad’s care conference to answer questions and we had. When you try to address concerns she never leaves you with clear answers. She is always scrambling for information and then deflecting when she can’t find it. Trying to find out about my dad’s health issues ended up with a story about her getting a divorce. Luckily there are some great floor nurses willing to help me more than their “supervisor” ever does. Overall it could be a great facility but the nursing department is ruining that chance. With knowing how sick some of the residents are and the facility even having a trach and ventilator wing, it is scary to think this is who the nursing department is ran under. I would recommend send your love one elsewhere unless things change there.

J.

2

December 8, 2022

I am/was a resident of this facility

I was at The Bay at North Ridge Health and Rehabilitation Center for two weeks. My experience was very bad. The place was dirty, old, and not kept up. I didn't get my needs met. It was hard to get a hold of staff when you needed them. Some of the aides were nice and there were some that just totally ignored you. At one point, I was ready to call 911, because I couldn't get a nurse. I was on a cardiac diet, so my meals should have been low sodium and low fat, and they certainly weren't following any dietary recommendations.

stuck in this hole

1

November 23, 2021

I am/was a resident of this facility

The food is under cooked, over boiled, repetitive, corporate does not give dietary enough money for a real budget. The food service RFS does not deliver all that was ordered. The kitchen is the same small area, old equipment since the building was first opened (1950's). When the "500 & 600" wings along with a few offices and very large activity room, the kitchen should have been enlarged with equipment upgrades. None of the doorways are ADA compliant, they got grandfathered in. The HVAC system is old and who knows when the ducts were ever cleaned. Parts of the outside bricks are falling off or heavily cracked. A large portion of the CNA's are part time high school girls, rookies. Some CNA are good at their jobs, many are lazy and the average time to answer a call light averages 1 hour or more, you could be dead or very ill by the time they answer.One nurse for average 24 residents. Many times the CNAs are so busy, they are behind getting one up for P/T. That happens when this place is so understaffed. One CNA for 20+ residents and many times they get scheduled to give baths/showers. There may be a "float" but they are working two wings at the same time covering 44 or so residents. There is no state of Wisconsin rules as to staffing to resident ratio. A proper supply of briefs, chucks, ointments are many times in very short supply. If you need a band-aid good luck. Some of the residents here should be in a care unit for Alzheimer's or other mind care type of units, not this place. You feel like you are just a number and source of money for the corporation that owns this place. They have 10 various locations in Wisconsin, I would not recommend any of them.

dee113

1

March 16, 2021

Other

Don't put anyone you know in this horrible horrible place. My mother was treated with no respect. They left her in a wet bed all night and most of the morning. And didn't talk nice to her at all.

Resident's Healthcare POA

1

October 31, 2020

I am a friend or relative of a current/past resident

I would highly suggest doing your research on this facility prior to your loved one being admitted. Phone calls were not returned, staff rude when calling for updates on resident, questionable care and would refuse to release information. If opting to place a loved one here, be diligent in following their care... their life depends on it....

a-client133771

3

May 26, 2017

I am a friend or relative of a current/past resident

My mother was at North Ridge Medical & Rehab for 6 weeks. The layout of the facility and the food was good, but I didn’t like it because she wasn’t well taken care of. We had to take her by ambulance to the hospital for a drug overdose. They had either given her too much or the wrong drug.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Services and Amenities of The Bay at North Ridge in Manitowoc, Wisconsin

General

  • Resident Capacity: 119

Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    5.0

  • Staff

    1.0

Medicare Provider Number: 525389
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About The Bay at North Ridge in Manitowoc, Wisconsin

North Ridge Medical and Rehabilitation Center is located in Manitowoc, WI and provides specialized short-term, inpatient rehabilitation and skilled nursing care. Patients are provided with a full range of medical, rehabilitative and social services to treat and support their needs. We also provide long-term care in a safe environment that fosters independence and dignity.

Map of The Bay at North Ridge

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Manitowoc County, WI

  • Sheboygan County
  • Brown County
  • Calumet County
  • Kewaunee County
  • Fond Du Lac County
  • Outagamie County

Senior Living Communities near Manitowoc, WI

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.