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Emerald Heights

10901 176Th Circle Ne, Redmond, WA 98052

(800) 558-0653 (Call a Family Advisor)

4.75

(16 reviews)

Offers Continuing Care Communities, Nursing Homes, and Independent Living

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Reviews of Emerald Heights in Redmond, Washington

4.75

(16 reviews)

  • Facility

    5.0

  • Staff

    4.8

  • Food

    5.0

  • Activities

    4.5

  • Value

    3.5

Lynn

5

March 14, 2024

I visited this facility

The tour experience at Emerald Heights is great. The facility was amazing. It was a gated community. It was high-class. They had a pool, a workout facility, and a great crafts room. Their apartments were amazing. They took us through all of their apartments and then their care units. So you buy in, and then you pay a monthly fee. The monthly fee stayed the same as long as you were there. And if, for some reason, you couldn't pay anymore, they had something where they would continue paying for your care because they had money in reserve for stuff like that happening in case people outlived their funds. It was an amazing facility with amazing grounds. The staff members were amazing and nice. The people we met were very nice, talkative, and friendly. We looked at the menu, and it was great.

Lyn

5

December 11, 2023

I visited this facility

I liked the setting at Emerald Heights very much. It was in a residential setting and there was a check-in to drive your car in, which was important to me. One of the reasons I was attracted to that place was because I have eaten there several times whenever the group that I belong to meets there for lunch. The food was marvelous and I was very impressed with that. They had a complete gym. They had medical care on site, which was very nice, and a lovely walking trail. The staff was very helpful and down to earth. One thing they had that I had not seen in any other place was a pet bulletin board with people and their animals. It just made it home. It was lovely. They had a little store that was maintained by the residents. This was someone who lived there who was very much sold on the place, and that was a big selling point to me. The facility was well-maintained and had excellent parking space.

Cathy

5

July 27, 2022

I visited this facility

We toured Emerald Heights. It's beautiful. They've got a large 35-acre property. The tour went great. My mom loved the place. I liked the setting. It's in the woods, and it's very much surrounded by nature.

Virginia

5

June 20, 2022

I visited this facility

We looked at Emerald Heights. It was very good. I was very impressed. They have a very nice community, some 38 acres. It's very nicely put together. It covers the independent living type up through the memory care and nursing home. We looked at a couple of the apartments. We were interested in a two-bedroom and a one-bedroom. They also gave us a list of all the expenses. They provide dinners and lunches. The apartments are all full apartments, so they all have kitchens in them. They have a lot of activities going on. They also have quite a few exercise-type things going on. They also have groups going on. Some of them were reading, some of them were knitting, and some of them were more on woodworking. The staff who accommodated us were very good.

Arlene

5

January 3, 2021

I am/was a resident of this facility

Here at Emerald Heights there's 550 people that live here, and we have four degreed physical fitness people and several acres for a walk through the woods every day. I don't think there can be many facilities that are better when it comes to physical fitness. I was taking 13 classes a week before the corona hit. We have 30 different classes a week that people can choose from and we have four degreed physical fitness people. Besides that we have the trip and event girls who do a great job in putting together trips and events. With the corona it's different. However, they have extra movies on and different activities to keep us busy. Then we have the in-house TV and we have 38 acres here to walk on. This is the CCRC. My husband is in the skilled nursing wing. There's memory care and assisted living too. The staff and residents in that wing are over 300 people. I knew this because they did a corona test and that's how many tests they did in that wing. We have a high morale here. The residents here feel like they are respected by the staff and the staff feels respected by the resident. Our apartment is only 904 sq. ft. but we have two bedrooms, two baths, and a living room and a kitchen. Our fees are not exorbitant like they are in these family homes, the fees are exorbitant; here they are not. I would be very curious if you could find anything that goes near what Emerald Heights has to offer. The food is absolutely exquisite. We have lots and lots of choices that we can make. During this coronavirus, we also have what they call a grab-and-go. It's a refrigerator with a window and then we can choose the food in there if we want. They are already packaged and you can put them in the oven for two to three minutes and then you can get your full meal. You can also choose from the specials or you can choose from the wide variety of other food. They have quite a number of people that work in the dining room and the kitchen, so the restaurant is absolutely exquisite. We all have to eat in our rooms now by ourselves of course. We go and take out. We order our food in the morning. We have, I think, four vans and two buses that takes us to our medical appointments in three different towns around here. The vans would also pick up residents' orders from the department stores in the area, so I just don't know what else more anybody can do for seniors that is not done here. The staff loves us and they come to work for us, they don't come to work for them. Same way with maintenance. We have good maintenance crew and they all want to help us. No matter what the problems, they're out to help us. I don't see where we can find a better place. The food is tasty. We have a sister campus which is about an hour and a half away, the chef here is also in charge of the chef down there. You could not have a better restaurant in my opinion. We have a guardhouse and it's manned all the time, 24/7. We have gates and right now it's manned differently. We only have one way to come in and we drive in, we have to stop at the lobby, go in and have our temperatures taken, and then we can go and park our car. Anybody coming in off campus can't, no visitors are allowed. Visitors come, but they just have to drop off everything at a table we have set up. They drop off what they want to and they drive off. You might think it's expensive, but this area is kind of a high-priced area. There are stories I hear about these family homes. I know somebody that pays $12,500 per month to live in a home. A friend of ours also pays $9,000 a month to live in a home. I think there should be regulations because I think that's just out of bounds to be charging that kind of money. I pay about $6,000 a month. Here, for couples, once you go over at skilled nursing, the only extra charge is for supplies and medicine and the government requires three meals a day, so I pay only about $1,000 more for my husband to be in skilled nursing and this, for me, is reasonable.

Provider Response

Arlene, we strive for 100% satisfaction, and it is wonderful to hear that your experience at Emerald Heights is so positive. Thank you for taking the time to write a review. Have a fantastic day!

Sid

5

November 27, 2020

I am a friend or relative of a current/past resident

Emerald Heights was quite expensive, and there's a very high buy-in to begin with. It was about three years ago that I was there visiting friends. Everything there was quite nice, I did eat in the dining room, the food was very nice, a very nice selection, and everything was very high end, but very expensive. I have friends living there that have a two-bedroom unit classified in independent living, they have to pay upfront in the beginning with no rebate, it's $477,000 just to get in, and for the two of them for the monthly charge it would be in excess of $5,000.

Provider Response

Hi Sid, thank you so much for the kind words! While our LifeCare program is not inexpensive, we think our residents receive great value for the healthcare they'll receive and community they'll enjoy for the rest of their lives. Have a wonderful day!

Patricia

5

August 22, 2017

I visited this facility

Emerald Height was very nice, big, and had a nice dining room where you could eat at any time. They had a swimming pool with classes, a fitness area with attendants, and a courtyard with a miniature railroad and lots of nice places to sit. The rooms and apartments were very nice and can be remodeled if somebody new moves in. The food was very good. It was well kept up, and the residents were involved in committees that made decisions. However, I don't care for the area since it's very far out, and I'm looking for something closer in.

Jack

5

July 17, 2017

I visited this facility

Emerald Heights's appliances and facilities were topnotch. It was everything that you would expect and a lot more. They were exceptional in all regards from the services that were available to the food, the preparation, the attitude of the place, and recreation facilities. They had a swimming pool, book meetings, social meetings, and exercise meetings. They just had a lot going on there. The food was excellent and good.

K.M.561340

5

September 29, 2016

I visited this facility

I’m going to Emerald Heights. I obviously like it very much. It’s continuing-care -- which is what I’m looking for. It’s gorgeous, very nice, and expensive but I hope it will be worth it.

Alice100024

5

July 1, 2016

I visited this facility

Emerald Heights was a little bit older, more spread out, and nicely landscaped. The food there was the best of any place I've tried and had lots of choices. They had lots of activities, bus trips, a very nice gym, and pool. They had the place very well maintained. The only drawback I had was the very large buy-in.

Sandra118133350

5

December 29, 2015

I visited this facility

Emerald Heights is an absolutely wonderful, luxurious place. That would be a top choice for me for continuing care. It was very pricey. The staff was very professional, and the residents were extremely friendly. The food was very good, as well.

Caring113071250

3

October 29, 2015

I visited this facility

We were interested in The Emerald Heights but cowered when we were figuring out the expenses. We felt it was an awful lot of extras put in there, so by the time you were paying, they were going to be much more than they would be otherwise. The facility was stretched out; they had cottages. They did have the greenery and the outdoor-type thing. They have trails to walk on, and they do have a pool. It’s like you’re out in your backyard when you go outside. It was pleasant.

Anonymous106510050

3

May 28, 2015

I visited this facility

I visited Corwin Center at Emerald Heights in Redmond, Washington. It was attractive. It is located in a residential neighborhood. The rooms were clean, but they were smaller. I think the staff was probably quite capable, but they were not as warm as those from the other facilities I visited.

Caring103602350

5

December 30, 2014

I visited this facility

Emerald Heights in Redmond was a wooden building with many arms to it. It had a library, a dining room, and a lot of other things. You had to buy your apartment and then pay monthly for the service. It was a one-bedroom apartment with a small dining room, a living room, a balcony, and a kitchen with everything in it. It also had a washer & dryer. It had a fridge, a microwave, a dishwasher, and a stove. I was really seriously thinking about moving there because I would be closer to my family. They had a swimming pool and a workout room kind of like a gym. It was next door to a 30-acre park. It was very country and woody -- not city at all. The dining room was very nice. The food was not like home cooked thing, but I found it to be very good food.

klo92

5

August 28, 2012

I visited this facility

My experience with this assisted living provider was that the facility was very clean. The staff was extremely friendly and connected well with the residents. I even had dinner with a few of the residents. The menu had a large selection and variety and was surprisingly good. I also helped out one day for BINGO; which was a favorite past time of many of the residents. All of the residents seemed like they enjoyed themselves at Emerald Heights. When I went to stuff all the envelops for the weekly newsletter the offices were VERY organized. I could tell by the cleanliness, the organization and the thought that the workers put in to their job that they genuinely enjoyed their job. It takes a lot of patience to work in this field and Emerald Heights is an excellent place to have your friend or loved one live here. I would recommend this place to anyone.

Judith22

5

December 8, 2011

I am a friend or relative of a resident

Emerald Heights is an exceptional facility. We visit the facility once a week to visit with my grandmother. We have never found anything to complain about and find that they provide a most excellent living experience. They really help my grandmother without her feeling like she's unable to live on her own or take care of herself. We were really worried about her transition as she moved shortly after my grandfather passed. After a 52 year marriage we were unsure she'd be okay living her house behind and moving into assisted living but Emerald Heights really worked hard to make her transition as easy and comforting as possible. We feel really good knowing that grandma is getting exceptional care.

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Medicare

  • Health

    4.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    5.0

Medicare Provider Number: 505478
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Emerald Heights in Redmond, Washington

Refund Plans: 90% of Entrance Fee; 50% Refund of Entrance Fee; Non-Refund Plan

Map of Emerald Heights

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