Brookdale Monroe

terri710

Pricing goes up every year. Anything extra they do is an extra charge. If a resident doesn't want to go down to the dining room, they will charge to have food taken to room. It's not kept very clean. Her smoke alarm has been hanging from her bedroom ceiling by the wires for weeks. You can eat with them in dining room for a cost of 18.00. the longer my mom is there the less happy we are. But she loves it

Provider Response

Mary

My first choice would be the Brookdale Monroe because they had cottages. I like the idea of a cottage separate from everybody for independent living. They also had assisted living. They have outdoor spaces. Their library was separate from everything else like the living room or gathering room, and the library was a fairly good size. They also had a billiard area, which most other places had. The person who gave the tour gave good information. It was not something she normally did because we just walked in without an appointment, the gal who normally does the tour was busy with somebody else. She was not that knowledgeable, but it was not her job.

Michelle

Brookdale Monroe has been great. Everyone is wonderful, pleasant, friendly, and outgoing. They do a really good job of having a feeling of community. My dad has a studio with new floors and new paint. It meets his needs. The place is nicely maintained. They do a good job with that. The food is also very good. Their dining room is very elegant and very inviting. They have all kinds of activities such as card games, puzzles, and different crafts. They have a list of what is available for each day and it's more than adequate.

Chris

I toured Brookdale Monroe for my dad, and it was very clean and seemed to be a happy place. The staff was excellent. The bathrooms in the rooms were large and spacious. The rooms were carpeted, but I think they should be hardwoods. They were clean and well taken care of. But my biggest thing was the big bathroom; that was nice. I have not tried their food, but I saw it and it looked good. The dining area looked great. It was very clean and well thought out. I liked that they put live displays of each meal out. When I went in there, there were lots of folks out doing group activities. They have patios, gardens, and very well-maintained grounds.

Corrina

I checked the assisted living at Brookdale Monroe. I liked the layout of it, and I think it's very typical in assisted living places, one wing smelled a little. I want to say less clean or less new than the other wing but maybe it just needed to be upgraded a little bit or something.

Debbie

I toured Brookdale Monroe. First off, they were super nice. The lady was very, very helpful. Right away I realized I almost didn't know all the questions to ask even though I had a notebook with about 10 questions written down. It was an older design. It was a single-story unit located in a neighborhood that's a regular neighborhood. If you're just walking you probably would think it is just a couple of houses together. They didn't have memory care and I was looking for independent care. They had a nice little walking area on the property. The room design, the 1-bedroom was kind, I'll just call it funky, but I thought "this isn't a real 1-bedroom." It's kind of a studio with a wall and it just a funny design. Now, having said that, after seeing many more, I realized that even though it's an apartment, they're not at all the standard 1-bedroom design that I would think if I was renting it for a family. So, the design wasn't my favorite. They were nice and willing to work with us. They had a little garden patio area which was nice, too.

Michelle B.

Brookdale Monroe is close to our home and it's going pretty well for my mother-in-law. She has dementia so she's in the memory care unit, and they help her with bathing, using the bathroom, dressing, and everything else. The staff is nice and attentive. The place is clean and perfect for seniors. It's kind of bland and boring, but that's what they like.

Gordon

Brookdale Monroe had a large outdoor area inside the facility, which was secure, and it was pretty nice. The room I checked out was nice and clean, and the staff was friendly. The facilities were laid out very nice, so the people can get around easily.

Donna

We toured Brookdale Monroe. They had samples of the food set out, but they didn't look very appetizing at all. The place had an institutional feel, instead of a homey feel. The person who gave us the tour talked fast and nonstop, so we could barely get a word in edgewise. She talked the whole time. It didn't look like an active enough place for my mother.

KenEPCHT

We liked Brookdale Monroe, but it was more than we can afford. They were very nice people who seemed like they had a nice place in there. They gave us a tour and were very nice and personable. The room was empty, but it was clean and had necessities, like a refrigerator. They walked us through the dining area, which looked nice and clean, and the people there said the food was very good.

Linda120994150

We checked out Brookdale Monroe. The place is very nice, but they are so expensive. We thought that they were not as willing to help the individual. Some of the staff are exceptional, but they do not return phone calls when they tell you they would.

Sharon119061350

Brookdale was a very nice place and I really liked that. The people were nice, pleasant and great. The dining room was beautiful as well.

anonymous105633350

Brookdale seemed fine. The grounds were nice; they seemed well taken care of, and the food seemed to be good. The place is clean; the staff is helpful and cheerful.

Randy22

Brookdale Monroe is very nice. They have sing-alongs, scenic drives, movie nights, ice cream socials, and bingo. They have two dining rooms, and the residents can choose where they want to go to. They have a pretty nice apartment. They just put a new carpet in and painted the walls. It looks pretty new. It has a little fridge, a sink, a counter, and a little place to eat.

Caring94037250

Emeritus at Monroe was too expensive for our taste. They charged a lot of money for an upstairs apartment that was very small and there was nothing in it except a small refrigerator, a small stove, a living room and a kitchen together. It was not worth it. We can live in a trailer or an apartment cheaper than that. They were really expensive for the apartment that they wanted sold to us, which was in the building itself and not an individual apartment. They do have some, but they were all filled up that for what they sold us, which was upstairs, we would have to take the elevator up and down, and my husband has a wheelchair so it wouldn't be suitable for us. We did not really look at all of it. We were not interested because they were too expensive. They were courteous, but that was about it. I think it is outrageous to charge senior citizens that much in the first place.

Provider Response